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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Outdoor furniture
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Free bus station shuttle
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Health or beauty spa nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Raphael's Hotel in Pemba offers a luxurious stay with free WiFi, a spa centre, and a year-round outdoor pool overlooking the sea. Each room is equipped with modern amenities including a flat-screen TV, kettle, and plush bathrobes.
Relaxation and Wellness
Indulge in ultimate relaxation at the hotel's spa centre or take a refreshing dip in the outdoor pool. Unwind and rejuvenate with the professional services offered, ensuring a tranquil stay for all guests.
Convenience and Hospitality
With free private parking on site and a bar for evening drinks, Raphael's Hotel prioritizes convenience and hospitality. The attentive staff, along with amenities like slippers, free toiletries, and a hairdresser on-site, guarantee a comfortable and enjoyable experience.
Book your stay at Raphael's Hotel now for a memorable and delightful retreat.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 13 years old stay for US$32 per person per night when using an existing bed.
Children from 14 years old to 17 years old stay for US$47 per person per night when using an existing bed.
People no matter the age stay for US$47 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Com conficionaram o prato de peixe excelente.
Os trabalhadores são execionais em atendimento e comunicação com os clientes.
Quarto onde estive limpo..
Excellent Hotel, Staff, Services, Location, Food, Breakfast.
Really Enjoyed my Stay. I would highly recommend this Hotel to anybody
travelling to Pemba. Airport pick-up and drop-off service was also helpful.
Raphael Hotel has done well, and hopefully will continue to do well, because
of their outstanding service.
Nothing that I can think of !
The staff are friendly and always willing to help. The pizza at the meat restaurant is very good as is the breakfast.
The room is comfortable and we felt at home.
The Wi-Fi is very weak. The air conditioning in room 1160 was not cold. But it is worth recognizing the effort of the staff to resolve the issue. The power in the room went out after I plugged in my laptop and it was only after two hours that they suggested to change rooms.
The reception on the premises was good, we could ask for transfer shuttle which is available for free. The staff is helpfull, and the hotel was above my expectation, regarding room size and quality.
Unfortunattly i could not get a room on the upper floors, they were all occupied.
Improve on room lighting
Breakfast was good. bedroom is also nice
the cleanness of dining room was acceptable but not that much perfect
Locality, food, bar and the staff
Bathroom was a bit old and needs some TLC.
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