Ramada by Wyndham Almaty

Hotels
•
Ramada
8.8 (881 reviews)
27/1 Baitursynov Street , Almaty , kz

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Helpful amenities
Cons:
Rude staff
Dirty rooms
Poor maintenance

Categories

Cleanliness
7.88
Multiple reviews indicated issues with room cleanliness and maintenance.
Service
8.35
Comments about rude staff were prevalent, but some positive remarks about helpfulness were noted.
Location
9.89
The location was frequently mentioned as a positive aspect.
Room Quality
7.84
Rooms were described as large but in poor condition and not maintained well.
Amenities
8.87
Positive feedback on the available facilities, though some were noted as outdated.
Value for Money
9.33
Good value suggested by some amenities and offerings despite cleanliness and service issues.
Food and Beverage
8.88
Breakfast received mixed reviews; some noted it was dull while others found it satisfactory.
Overall Experience
9.35
Overall experience varies but some highlighted good value and location despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:42

Property Description

Luxurious Spa and Wellness Amenities
Indulge in relaxation at the spa and wellness centre featuring a sauna, indoor pool, and fitness centre. Unwind and rejuvenate during your stay.

Gourmet Dining Experience
Experience a culinary journey at the hotel's restaurant offering a diverse range of cuisines including Turkish, Italian, Indian, and fusion dishes. Delight your taste buds with every bite.

Convenient Location and Exceptional Service
With easy access to Zhibek Zholy Metro Station and proximity to Almaty Train Station and Almaty International Airport, coupled with 24-hour concierge and front desk services, your stay at Ramada by Wyndham Almaty is bound to be seamless and memorable.

Book now to experience luxury and comfort at Ramada by Wyndham Almaty!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for KZT 5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 881 reviews
Cleanliness: 7.88
Service: 8.35
Location: 9.89
Room Quality: 7.84
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.35
T
tatyana • solo_traveller • kz
10
2026-07-17 • via Nuitee
M
Manavjit Singh • solo_traveller • in
9
2026-07-17 • via Nuitee
Z
Zhansaya • solo_traveller • kz
6
Pros:

Завтраки

Cons:

Сантехника старая.

2026-07-16 • via Nuitee
A
Aseke_baseke • solo_traveller • kz
7
2026-07-16 • via Nuitee
A
ajith • solo_traveller • in
7
2026-07-14 • via Nuitee
O
Orazymbetova • solo_traveller • kz
10
2026-07-14 • via Nuitee
M
Murodzhon • solo_traveller • uz
1
Pros:

В целом ничего.

Cons:

Гостиница очень старая, требуется ремонт во всех номерах. От гостиницы осталась только название. Номера старые, санузлы старые, матрасы не удобные.

2026-07-14 • via Nuitee
Толепберген • solo_traveller • kz
7
Pros:

Цена и спа

Cons:

Требуется текущий ремонт

2026-07-14 • via Nuitee
Азамат • family_with_children • kz
8
Pros:

Ежедневная уборка и порядок

Cons:

Не все каналы ТВ показывают согласно списку

2026-07-14 • via Nuitee
Тулегенов • couple • kz
1
Pros:

Завтрак

Cons:

Ремонт нужен.

2026-07-13 • via Nuitee
S
Semih • couple • tr
1
Her yer hintli dolu kahvaltıda hint yemekleri var her yer iprenç kokuyor ve gecekeri escort dolu oluyor otel
Pros:

Hiç bir şeyini

Cons:

Herşeyini

2026-07-13 • via Nuitee
A
ANIL • couple • in
9
EXCELLENT HOTEL WITH EXCELLENT STAFF
Pros:

Excellent hotel with excellent staff. Good spread of breakfast
We were upgraded and given a large room. The staff were very pleasent and herlpful, and went out of their way to give us packed breakfast at 3 a.m since we were leaving for the airport.
I definitely recommend this hotel and its wonderful reception staff.

Cons:

No toilet spray . They should install toilet sprays

2026-07-09 • via Nuitee
B
Brinder • solo_traveller • qa
7
2026-07-08 • via Nuitee
K
Kunduz • couple • kg
8
Pros:

Сделали бесплатно апгрейд номера. Персонал молодцы!

2026-07-08 • via Nuitee
T
Tshering DL • family_with_children • bt
7
2026-07-08 • via Nuitee
A
aonghus • couple • ie
3
Never again
Pros:

Location

Cons:

Tired, somewhat sad hotel. Everything is worn. Showers, electrics all suboptimal and in case of room lights dangerous.

2026-07-07 • via Nuitee
S
Stephen • solo_traveller • gb
5
Good value but in poor condition
Pros:

Cheap in a good location

Cons:

Very poor condition

2026-07-07 • via Nuitee
K
Kafali • couple • tr
1
Pis bir fuhuş oteli
Pros:

Beğenilecek bir yönü yoktu resmen fuhuş oteli otele kimin gelip gittiği belli değil. Gece katlara gelen kadınlar teklif ediyor kapıları çalıp rahatsız ediyorlar

Cons:

Otel resmen fuhuş oteli güvenli değil. Gece katlara yabancı kadınlar gelir kapıları çalıp rahatsız ediyor. Otel pis

2026-07-06 • via Nuitee
A
achyut2390 • solo_traveller • in
9
2026-07-06 • via Nuitee
S
Sharma • extended_group • ae
7
Cons:

Staff members are very rude they don’t have civic sense to talk to the customer.
They some where follow racism against Indians

2026-07-05 • via Nuitee