Bodrum Holiday Resort&spa

Where do I begin? We arrived at the Bodrum Holiday Resort & Spa on 22nd October, expecting a wonderful experience. When we checked in, the staff at the gate asked for our booking confirmation and directed us to reception. At reception, we checked in and requested a welcome pack showing whe, but the receptionist said the printer was broken and she couldn’t provide anything at the moment. I understand that sometimes things go wrong, but an explanation would have been nice, especially for a 4-star hotel.

When we entered our room, it didn’t feel like a 4-star place. The bathroom wasn’t clean; there were tissues on the floor and it looked a bit dirty. The next day, when we went to the bar for drinks, I asked the bartender for four non-alcoholic mojitos, as listed on the menu. He agreed, but then started to pour alcohol into the drinks. One of my friends pointed out that we wanted them without alcohol. The bartender muttered something under his breath that I caught because I speak a little Turkish. He then carelessly filled the cups with 7 Up, slammed them on the table, and rudely said goodbye. I found this very disrespectful, as if we were getting free service.

I noticed the difference in how he treated other guests compared to us. After that, I felt uncomfortable going to the bar at all. The next day, I raised this issue with the guest relations manager. She took notes and promised to speak with her manager. I expected more action from her, as I wanted to see this resolved. Ove

Rooms need to be renovated and are not good clean

Food was not tasty at all. Over cooked kebabs, grilled fish, same kinds of cold appetizers/salads served for dinner and then for lunch and dinner next day.

Genel olarak memnun kaldık tüm çalışanlara çok teşekkürler

Splendida accoglienza

Super

Great resort with friendly staff. Definitely go back again.

Beach

Sehr freundlich, super sauber, bester Ausblick !!!!!!

Единственный плюс. Красивый вид , чистый пляж . В остальном оч плохо ( начиная с еды заканчивая сервисом

Très bon hôtel, le personnel est sympas
Les piscine sont top. Prévoir un peu d’attente dans les restaurants avant d’être servis.

Ayant réservé un bungalow, c’était horrible… le ménage n’est jamais fait, après plusieurs réclamations à la réception on a eu une seule fois le ménage fait durant un séjour de 13 jours…

the hotel facilities were good, my room was spacious with partial sea view
-the water inside toilet is very good
☺ - -the food is very bad, no varieties in food, they
serve same appetizers and salad for couple of days
main course is very limited and not tasty.
in regards to drinks (for example i don't drink
Alcohol, although only local ones are available so
mostly i take Mojito which is the same not
tasty ,most of the time they make it in a hurry
because of the volume of people which affect the
quality)
-Most of the staff were friendly and helpful, although
some were rude, the manager is not helpful in terms of special requests