The Charmant Hotel

Hotels
10 (480 reviews)
101 State Street , La Crosse , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful property
Exceptional service
Cons:
Inconsistent front desk service
Parking issues

Categories

Cleanliness
10
Most reviews indicate rooms are clean and comfortable.
Service
10
Varies; while many praised the staff, there were mentions of unfriendliness at times.
Location
10
Positive sentiments regarding the hotel's prime location.
Room Quality
10
Rooms were described as beautiful and comfortable.
Amenities
10
Offered great amenities including a restaurant and bar.
Value for Money
10
Considered reasonable for the quality offered.
Food and Beverage
10
Food and dining experiences were highlighted as exceptional.
Overall Experience
10
Overwhelmingly positive sentiments throughout various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Historic Charm and Modern Comforts

River Views and Culinary Delights
Enjoy stunning views of the Mississippi River and indulge in rustic French cuisine at the on-site restaurant. The rooftop bar offers a perfect spot to unwind with cocktails and wood-fired pizza, creating a memorable dining experience.

Event Spaces and Fitness Facilities
Whether for business meetings or personal gatherings, the hotel offers versatile event spaces. Stay active at the fitness centre, ensuring guests can maintain their workout routines while away from home.

Convenient Amenities and Nearby Attractions
From reclaimed wood flooring to a courtesy car service, every detail is designed for guest comfort. Explore nearby specialty shops, art galleries, and breweries, immersing yourself in the vibrant local culture.

Book now to experience the perfect blend of history, luxury, and convenience at The Charmant Hotel.

Important information:

Please note that the courtesy car service must be reserved directly at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LSE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

10
Based on 480 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
6
653abramd Couples
10
Service and setting are unmatched
Pros:

The setting matched only in the service, the Charmant offers a beautiful view of riverside park. Offers Delicious food and has one of the only rooftop bars overlooking the town and bluffs. The rooms a spacious and showers massive, beds soft, and linen fresh. I have loved this space since the first time I went in it after it's revival, the original wood floors somehow imbibing the air with a hint of the chocolate factory it once was. The building a true salute to a history with a tasteful elevation. The price was surprisingly affordable for the quality of service offered, as always I will be back, for food, drinks or even a close get away.

2026-07-10 via Tripadvisor
S
S7525NYstephanieb Couples
10
An Anniversary to Remember
Pros:

The staff was welcoming and helpful. We enjoyed cocktails (Yummy Sangria) on the rooftop bar. The room was clean, beautiful, and very chic! Oh, and the bathroom... everything you'd expect from a 5 Star Hotel. Our view of Riverside Park was perfect, especially for the sunset. We had a lovely breakfast in the morning as well. The Brulée French Toast was to die for! Highly recommend for any occasion.

2026-07-10 via Tripadvisor
H
harryhK3552YL Family
10
Wonderful Experience in a Beautiful City
Pros:

From the moment we arrived, the staff were friendly, professional, and extremely helpful. They exceeded my expectations at every turn. Would definitely recommend. We will be back!

2026-07-08 via Tripadvisor
J
josephsE1188UI Couples
10
A great stay
Pros:

Absolutely wonderful stay. The hotel is beautiful and clean. Stayed one night with my girlfriend, we had a very relaxing time from start to finish. The staff were friendly and helpful, and we had a great cup of coffee in the morning from the cafe.

2026-07-06 via Tripadvisor
L
L3160QSdougs Solo travel Wilmette, Illinois
10
Luxurious, comfortable, best location for downtown La Crosse and Riverside Park.
Pros:

Exceeded expectations. Superb restoration of historic building near waterfront. Spacious room, with upscale amenities. Excellent on site restaurant, rooftop bar/pub and coffee shop. Conscientious staff.

2026-07-06 via Tripadvisor
D
deirdrek643 Couples Stillwater, Minnesota
10
So lovely!!
Pros:

What an amazing place! It is next to a park along the Mississippi. The room was very comfortable and the bed was excellent. We slept well! It was quiet!
Friends recommended it and they were right. The lobby bar was fun and the chocolate was tasty.

2026-07-02 via Tripadvisor
V
vanessar528 Couples
10
Perfect
Pros:

Outstanding stay. Everyone was so incredibly warm and friendly and the hotel was fantastic.

2026-06-27 via Tripadvisor
L
lisacC8220MO Family
10
Amazing hotel!
Pros:

This hotel is absolutely beautiful and very clean! The staff is so nice and the complimentary gourmet chocolate at check-in is exquisite! We will definitely stay again!

2026-06-25 via Tripadvisor
L
LoveTravel766836 Couples
10
Weekend getaway
Pros:

So we arrived to excellent hospitality Dog bowls / chocolates /wine/ free morning coffee and two free rooftop drinks- that’s just the start! Exquisite rooms ! Location location as well to river and beauty ! Needed doggie bathroom bags - waters ! Just endless smiles and service around every corner ! Well trained staff indeed! Will be back !

2026-06-21 via Tripadvisor
J
jeffnC417OI Couples
10
Getaway
Pros:

The Charmant Hotel is a great place to stay. First class service from the Valet to the whole staff. The rooms are clean and comfortable. Roof top bar is great for a drink or appetizer. Will stay there again.

2026-06-20 via Tripadvisor
O
O2394CPcindyp Friends getaway
10
Beautiful place
Pros:

Very beautiful hotel; clean and unique and the staff was very friendly and helpful.

2026-06-14 via Tripadvisor
A
annh392 Couples Minneapolis, Minnesota
10
Gorgeous hotel
Pros:

We were upgraded to a lovely suite due to an ac issues. We were given chocolates upon arrival. The nice young man at the front desk was lovely and helpful. Our room 504 was gorgeous - stay here if you can. The hotel is beautiful and unique.

2026-06-10 via Tripadvisor
K
kellyrY1747KK Solo travel
10
Treat yourself. Stay here!
Pros:

What a beautiful hotel in a gorgeous location! The rooms are tastefully decorated, spotless, spacious and comfortable. The staff is kind and helpful. The find and drink is delicious. And the chocolates!!!

2026-06-10 via Tripadvisor
A
Agnes couple ie
7
Nice stay, lovely location but not worth the price.
Pros:

Lovely location. Nice decor

Cons:

No kettle in room.
Too pricey

2026-06-08 via Nuitee
1
191autumnb Family
10
Charming, clean and thoughtfully designed!
Pros:

Great remodel, feels new but with charm of the original building in tact.
Clean; welcoming; and a sweet spot to stay by the Mississippi. Looking forward to going back!

2026-06-05 via Tripadvisor
D
D1378YEcherylb Family Roxboro, North Carolina
10
Pure Joy at the Charmant
Pros:

We took this trip as our annual adventure to somewhere we had never been. We were overwhelmed the moment we arrived at The Charmant. We were greeted with smiles and open arms before we even walked inside. Our luggage was taken for us and our car was parked for us. We immediately felt like royalty. The staff inside greeted us like old friends and the atmosphere was warm and welcoming. The history was completely charming, and you could feel the love that permeated the walls through the years. The decor is just lovely in the cozy little Coffee Shop, and the bar is delightfully attractive, and it draws you right in! The restaurant ambiance is amazingly serene, and the food was so delicious, we didn't want to leave. Then there was our room.... we were stopped in our tracks at just the bathroom! The claw tub and robes, the beautiful tile work... again, you could feel the history seeping through the walls. The bed was SO comfortable and our view of the Mississippi was grand. There is not enough space to go on with the pure delight we had at this stay. Thank you to all of the staff that took the time to talk to us and make us feel extra special.

2026-06-01 via Tripadvisor
C
charlenetL7423BZ Solo travel
10
Excellent Hotel
Pros:

The Charmant Hotel is absolutely gorgeous! The room was clean and the bed is so comfortable. All of the staff was courteous, friendly and knowledgeable. I will definitely come back to stay!

2026-05-25 via Tripadvisor
L
lyndamQ9908KO Family
8
Great boutique hotel
Pros:

Nice boutique hotel with an interesting history of the building. Friendly staff! Room was very nice with high ceilings. Missed the rooftop bar because we weren't aware of the hours. Great location to walk to the river, restaurants and bars. Highly recommend.

2026-05-25 via Tripadvisor
O
O4205TJlisaj Family
10
Run Away to This Fresh and Charming Historic Adventure
Pros:

The Charmont truly has an abundance of historic charm right down to the fancy chocolate selection, free upon checkin. Guest rooms are gorgeous, fresh, and clean bringing the perfect sense of “brand new” yet set in historic decor that transports a person to simpler days and adventure in time. Conveniently located downtown with valets who make you feel so well cared for, the general customer service is top notch warm and friendly!

The restaurant and coffee shop are very good too. Only wish there had been more gluten free options.

This was our second visit and we’ll come again.

2026-05-25 via Tripadvisor
D
dougmD3253LA Solo travel
10
Epic
Pros:

This place is beautiful. The fully restored building is charming. The staff was amazing. It can be hard traveling with a dog, but the staff made us feel welcome. Great food, clean room, and a great setting. Will stay anytime I come through lacrosse

2026-05-22 via Tripadvisor