The Charmant Hotel

Hotels
10 (436 reviews)
101 State Street , La Crosse , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful property
Exceptional service
Cons:
Inconsistent front desk service
Parking issues

Categories

Cleanliness
10
Most reviews indicate rooms are clean and comfortable.
Service
10
Varies; while many praised the staff, there were mentions of unfriendliness at times.
Location
10
Positive sentiments regarding the hotel's prime location.
Room Quality
10
Rooms were described as beautiful and comfortable.
Amenities
10
Offered great amenities including a restaurant and bar.
Value for Money
10
Considered reasonable for the quality offered.
Food and Beverage
10
Food and dining experiences were highlighted as exceptional.
Overall Experience
10
Overwhelmingly positive sentiments throughout various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Historic Charm and Modern Comforts

River Views and Culinary Delights
Enjoy stunning views of the Mississippi River and indulge in rustic French cuisine at the on-site restaurant. The rooftop bar offers a perfect spot to unwind with cocktails and wood-fired pizza, creating a memorable dining experience.

Event Spaces and Fitness Facilities
Whether for business meetings or personal gatherings, the hotel offers versatile event spaces. Stay active at the fitness centre, ensuring guests can maintain their workout routines while away from home.

Convenient Amenities and Nearby Attractions
From reclaimed wood flooring to a courtesy car service, every detail is designed for guest comfort. Explore nearby specialty shops, art galleries, and breweries, immersing yourself in the vibrant local culture.

Book now to experience the perfect blend of history, luxury, and convenience at The Charmant Hotel.

Important information:

Please note that the courtesy car service must be reserved directly at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LSE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

10
Based on 436 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
T
Theresa couple us
10
Perfect quiet romantic getaway
Pros:

Quiet romantic amazing food

Cons:

Price was high
No live music

2026-03-25 via Nuitee
4
460katharinep Family
10
Hidden gem of a hotel
Pros:

A hidden gem in LaCrosse, Wisconsin. Beautifully put together boutique hotel located in an old renovated chocolate factory building. Cozy and elegant, lovely staff, delicious food. Rooms beautifully decorated and beds comfortable. One of my favorite hotels of all time. Highly recommended.

2026-03-14 via Tripadvisor
O
outdoorgirlwi Couples Madison, Wisconsin
10
So much love for The Charmant
Pros:

The Charmant is a truly special experience! I’ve stayed numerous times, and am always impressed with the very clean and beautiful rooms, the outstanding service, and excellent food and beverages they serve on site. The Charmant is honestly one of my favorite hotels in the world that I’ve stayed at - which is saying a lot! I can’t recommend it enough.

2026-03-04 via Tripadvisor
J
jeffmU7305VW Family
10
Anniversary Stay in LaCrosse WI
Pros:

My Wife and I decided to celebrate our 28th Wedding Anniversary this year by taking a mini-vacation in LaCrosse, WI.
We picked The Charmant Hotel for our stay based upon reviews provided by others and we were not disappointed. The hotel is in a historic building and is absolutely charming inside and out. Being located in the heart of downtown and on the river was a plus in that we could walk to many of the downtown venues as well as along the riverwalk. Our room was well kept and very modern and comfortable and it had a fantastic view of the Mississippi River as well as of the many magnificent Eagles circling over the river. We found everyone of the staff to be very welcoming and wanting to go out of their way to make certain we were being attended to and enjoying our stay.
Would definitely recommend The Charmant as a must stay when in LaCrosse, WI!

2026-02-26 via Tripadvisor
D
dianecU932IA Family Polk City, Iowa
10
Excellent!
Pros:

Wonderful historic hotel in downtown LaCrosse. Exceptional service, large rooms and great lobby lounge and restaurant.

2026-02-25 via Tripadvisor
5
549lancea Couples Kansas City, Missouri
10
Great place for a getaway weekend.
Pros:

Great hotel. Staff is wonderful, great bar and restaurant and a great location. Will definitely stay there next time we are in town.

2026-02-22 via Tripadvisor
2
291tourist Couples
10
Great hotel in LaCrosse
Pros:

Great hotel with a nice blend of historic and contemporary designs. Good foor and upscale drinks.

2026-02-21 via Tripadvisor
J
J7852ZLpaulak Friends getaway
10
First class hotel
Pros:

The room was clean, modern, and we were able to check in early. The inclusions are impressive, the receptionist was friendly, knowledgeable, helpful, and the experience was overall good. Staff was all friendly and greeted us on our way to the room.

2026-02-15 via Tripadvisor
J
jennysQ5373AW Solo travel
10
Cute!
Pros:

I love the attention to detail in The Charmant Hotel. Upon arriving yesterday I was given a short history lesson on how it was built in 1898 as the Funke candy co, but company went bankrupt in the Great Depression. Throughout the hotel it still honors it’s origin by having a gourmet chocolate counter, items from the candy company displayed in all rooms and dining areas and have kept the original flooring, brick and wood beams.

2026-02-15 via Tripadvisor
E
Elizabeth couple us
3
Cons:

We spent our anniversary weekend at the hotel and we were not informed that we would not be able to eat or drink at the hotel restaurant or bar. That’s not a big deal in most towns but there is really nothing else in Lacrosse. This is the second time this has happened to us. Due to being the only thing to do in a small town, it’s impossible to enjoy the hotel because the locals overrun the place. We will never be back.

2026-01-19 via Nuitee
L
Lynn couple us
10
2026-01-19 via Nuitee
T
Thomas family_with_children us
10
Far exceeded my expectations
2026-01-19 via Nuitee
K
Kiana couple us
9
2025-12-31 via Nuitee
7
791shelbye Couples
10
A great get a way
Pros:

What a beautiful, comfortable hotel!! Everything you need and more! The staff and service was top notch! Efficient and friendly! The food and service in the restaurant and at the bar were top notch! Will definitely being staying again!

2025-12-22 via Tripadvisor
S
Stevehikesandskis NONE
10
The Charming Charmant!
Pros:

This is a fantastic hotel. Great location, great rooms, super friendly staff. I grew up in La Crosse, it used to be the only choices downtown were the Radisson or the Residence Inn (both before the Charmant opened). There are other, and more, choices now but none of them can match the ambience of the Charmant. Book early, because it fills up!

2025-12-10 via Tripadvisor
S
scottfL8106QZ Family
10
Wow! Great place! Even better staff.
Pros:

Great ambiance, great breakfast and coffee, EXCEPTIONAL staff!! So glad to see that level of customer service still exists. Somebody is hiring and training right! Can't wait to come back for dinner sometime.

2025-12-06 via Tripadvisor
M
matthewfZ1456WL NONE
10
Great place to stay.
Pros:

We were forced to leave early due to weather and the staff was very helpful and accommodating. We really appreciate the personal service and it is one reason why we always stay at the Charmant when we visit LaCrosse.

2025-12-01 via Tripadvisor
L
Lisa solo_traveller us
7
Was somewhat disappointed this time around.not a cheap nights stay for that money staffshould be friendly and helpful
Pros:

Beautiful property overlooking g the river. Rooms and beds are very pretty and comfortable

Cons:

The staff at the front desk were not very friendly, and we had poor service at the bar as well. The person at the desk never looked up from her computer when I was there, and never smiled. My room was not ready when I arrived at 3:05.

2025-11-14 via Nuitee
A
Anthony family_with_children us
10
2025-11-08 via Nuitee
D
Douglas couple us
9
Very pleasant
Pros:

Super staff

Cons:

Location

2025-10-31 via Nuitee