Hotel Calmo Chinatown

Hotels
•
Independent
5.2 (23 reviews)
25 Trengganu St, Singapore, 058476 , Singapore , SG
65-94522045

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Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Housekeeping on request
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Location
Nice staff
Close to subway
Cons:
Rude staff
Poor room quality
High noise levels

Categories

Cleanliness
4.8
Mixed reviews regarding cleanliness, with some guests mentioning cleanliness issues.
Service
4.5
Multiple complaints about rude and unhelpful staff, slow check-in process, and poor service.
Location
8.6
Highlighted as a positive aspect by many guests due to close proximity to landmarks and eateries.
Room Quality
3.6
Consistent negative feedback on room size, decoration, air conditioning, and maintenance issues.
Amenities
5.8
Satisfactory amenities with mixed feedback, some guests appreciated the gym and pool, while others mentioned lacking services like spa.
Value for Money
3.6
Guests felt the hotel did not offer enough value for the price paid, citing poor commodities and low service standards.
Food and Beverage
6.1
Mixed reviews on breakfast and restaurant services, with a few guests wanting more variety.
Overall Experience
3
Highly negative feedback on overall experience, with many guests regretting their stay and advising others to avoid the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-07 11:09

Property Description

Experience urban tranquility at Hotel Calmo Chinatown, where modern comfort meets historic charm in the heart of Singapore!

Comfortable Accommodations
Indulge in our 80 air-conditioned rooms, each boasting a flat-screen television, complimentary Wi-Fi, and all essential amenities, including electric kettles and tea/coffee supplies.

Prime Location
Situated just steps away from iconic attractions like Chinatown Heritage Center and Buddha Tooth Relic Temple, immerse yourself in the vibrant culture and culinary wonders of the city.

Convenience & Service
Our 24-hour front desk and luggage storage ensure a stress-free stay, allowing you to explore the city on your terms while enjoying the peace of mind that comes with exceptional service.

Don't miss out on the perfect getaway—book your stay at Hotel Calmo Chinatown today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5.2
Based on 23 reviews
Cleanliness: 4.8
Service: 4.5
Location: 8.6
Room Quality: 3.6
Amenities: 5.8
Value for Money: 3.6
Food and Beverage: 6.1
Overall Experience: 3
Y
Yunqing • solo traveller • sg
5
Passable
2025-07-28 • via Nuitee
J
Jackie • family with young children • my
8
Very good
2025-07-03 • via Nuitee
M
Michael
4
Pros:

Depressing room which had a window into the corridor. Anyone walking pass could effortlessly see the whole bed even with the curtains drawn.

2025-06-10 • via Nuitee
C
Carmen • family
4
Pros:

Property has many stairs that it is inconvenient for elders or wheelchair. The floor is dirty especially area under the bed.

2025-06-10 • via Nuitee
T
Tan • solo traveller • sg
5
Passable
2025-05-31 • via Nuitee
E
Edwin Leo • family
2
Pros:

Rude Indian staff and Aircon broken, room dirty the next day, so disgusting

2025-05-15 • via Nuitee
S
Soesanto123 • group • id
7
Good
2025-05-05 • via Nuitee
W
William • young couple • sg
7
Not so bad
Pros:

Location

Cons:

A bit crowded

2025-05-02 • via Nuitee
L
Leong • family with young children • my
10
Exceptional
2025-05-01 • via Nuitee
T
Tang • family with young children • my
5
Comment on Hotel Calmo Chinatown
Pros:

The strategic location at center of Chinatown.

Cons:

The room cleanliness. Hotel is old and torn. Room was no well decorated and little in space.

2025-04-27 • via Nuitee
V
Vincent • review category business travellers • my
5
Nothing good except the location.
Pros:

Good location, a lot of eateries.

Cons:

The room is too small too cramped, bathroom too small, WC no room for leg. Air-cond not cooling at all. Outside music too noisy.

2025-04-26 • via Nuitee
S
Seah • young couple • sg
3
The staffs are rude and not service orientated !
Pros:

The pc system is slow and does not show up pre payment to Booking.com in their pc causing delay in checking in !

2025-04-08 • via Nuitee
S
Seah • young couple • sg
3
Poor
2025-04-08 • via Nuitee
A
Aira • solo traveller • ph
9
Superb
2025-04-07 • via Nuitee
J
Jasmin • review category business travellers • sg
8
Very good
2025-04-01 • via Nuitee
E
Erwin • solo traveller • fr
3
Considering Singapore’s pricea standards and the poor commodities offered by this hotel, it is not worth it.
Pros:

Close to Chinatown subway

Cons:

Noisy AC, no room service, no seperation between shower, sink and toilets ; key lock broken.

2025-03-30 • via Nuitee
J
Jasmin • review category business travellers • sg
9
Superb
2025-03-28 • via Nuitee
I
Iris • solo traveller • au
4
Disappointing
Pros:

The Airconditioning worked. There was plentiful hot water. Great location a few minutes walk from two MTR statins. S

Cons:

Concrete hard beds, flat lumpy pillows, minute bathroom, very thin towels, water damage to floor, room not made up unless requested and then not until around 6pm, escalator often not working, staff unhelpful.

2025-03-26 • via Nuitee
P
Pin • young couple • sg
4
Disappointing
2025-03-21 • via Nuitee
C
Cedric • solo traveller • gb
1
THE MOST HORRIBLE AND DISGUSTING HOTEL EVER!!!!!!!
Cons:

The most unattentive and impolite reception staff I had the misfortune of encountering; even bordering on the thin line of arrogance!!! While the hotel replied with eloquence regarding similar complaints and negative reviews, the truth is, NOTHING HAS BEEN DONE TO IMPROVE THE RECEPTION TEAM AND GENERALLY, THE TINY AND HORRIBLE ROOMS, A.K.A. PRISON CELLS! The Reception staff should actually be better suited working in a Call Centre as they are perpetually on their smartphones every minute while at work!
There was no even a bed frame in my room; and besides the 1st day, no further supply of coffee or sugar in a room I was told would come with a kettle. NO SUCH THING!!!! No daily cleaning of an already badly maintained and unclean room during the 5 days I was there!!!!!
Definitely not worth the money and it is a disgusting reflection on beautiful Singapore and the worst hotel I have ever stayed in during my decades of travelling around the world.
I can only advise those looking to book accommodation in Singapore to avoid this disgusting and dreadful hotel by all means. You will regret staying here!!!!
AVOID THIS HOTEL AT ALL COST!!!!!!

2025-03-20 • via Nuitee