Hotel Calmo Chinatown

Hotels
Independent
5.2 (23 reviews)
25 Trengganu St, Singapore, 058476 , Singapore , SG

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Housekeeping on request
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Location
Nice staff
Close to subway
Cons:
Rude staff
Poor room quality
High noise levels

Categories

Cleanliness
4.8
Mixed reviews regarding cleanliness, with some guests mentioning cleanliness issues.
Service
4.5
Multiple complaints about rude and unhelpful staff, slow check-in process, and poor service.
Location
8.6
Highlighted as a positive aspect by many guests due to close proximity to landmarks and eateries.
Room Quality
3.6
Consistent negative feedback on room size, decoration, air conditioning, and maintenance issues.
Amenities
5.8
Satisfactory amenities with mixed feedback, some guests appreciated the gym and pool, while others mentioned lacking services like spa.
Value for Money
3.6
Guests felt the hotel did not offer enough value for the price paid, citing poor commodities and low service standards.
Food and Beverage
6.1
Mixed reviews on breakfast and restaurant services, with a few guests wanting more variety.
Overall Experience
3
Highly negative feedback on overall experience, with many guests regretting their stay and advising others to avoid the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-07 11:09

Property Description

Experience urban tranquility at Hotel Calmo Chinatown, where modern comfort meets historic charm in the heart of Singapore!

Comfortable Accommodations
Indulge in our 80 air-conditioned rooms, each boasting a flat-screen television, complimentary Wi-Fi, and all essential amenities, including electric kettles and tea/coffee supplies.

Prime Location
Situated just steps away from iconic attractions like Chinatown Heritage Center and Buddha Tooth Relic Temple, immerse yourself in the vibrant culture and culinary wonders of the city.

Convenience & Service
Our 24-hour front desk and luggage storage ensure a stress-free stay, allowing you to explore the city on your terms while enjoying the peace of mind that comes with exceptional service.

Don't miss out on the perfect getaway—book your stay at Hotel Calmo Chinatown today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5.2
Based on 23 reviews
Cleanliness: 4.8
Service: 4.5
Location: 8.6
Room Quality: 3.6
Amenities: 5.8
Value for Money: 3.6
Food and Beverage: 6.1
Overall Experience: 3
C
Carmen family
4
Pros:

Property has many stairs that it is inconvenient for elders or wheelchair. The floor is dirty especially area under the bed.

2025-06-10 via Nuitee
M
Michael
4
Pros:

Depressing room which had a window into the corridor. Anyone walking pass could effortlessly see the whole bed even with the curtains drawn.

2025-06-10 via Nuitee
E
Edwin Leo family
2
Pros:

Rude Indian staff and Aircon broken, room dirty the next day, so disgusting

2025-05-15 via Nuitee
M
Michael
10
Pros:

The hotel is well located near eateries and public transport in the nice neighborhood of chinatown. The staff also kept the hotel clean and the tenants were quiet.

2025-02-17 via Nuitee
V
Vijayakumar family
4
Pros:

Staff were very helpful, no guardrail going to the second floor. Very noisy and we couldn’t relax at all.

2024-12-12 via Nuitee
J
John
2
Pros:

surely one of the worst hotels in the world, tiny rooms and expensive, air conditioning not working in 3 rooms. yes, i asked to be switched 3 times.
in the end i booked somewhere else and they refused to refund me. i am disputing the transaction with my bank.

2024-10-22 via Nuitee
D
David
10
Pros:

Chris at the check in and check out and all in between was a great help to me during a short and busy stay. Many thanks.

2024-10-22 via Nuitee
M
Meng Nye
4
Pros:

Prepare to wait an hour or longer to get your room ready. Room was small and the towel gave off a bad smell. The whole experience was horrible.

2024-08-22 via Nuitee
R
Robert
10
Pros:

Right on one of the Chinatown streets:- excellent. And proximity to two MET stations; couldn’t be better. extremely hot water:- very satisfying showers. Absolutely ideal location

2024-06-25 via Nuitee
P
Peter
4
Pros:

Got a surprise when checking in. Was asked to pay a $100 'deposit' to be returned a month later!? Room is tiny, right in the middle of Chinatown which is fun but noisy.

2024-06-02 via Nuitee
M
Manuel
6
Pros:

This was a relatively convenient accommodation due to its central location in chinatown, near the MRT station. The staff were very friendly and helpful. However, the walls are paper thin and it’s impossible to sleep properly. You can hear everything from other rooms. Also, the bathroom needs urgent upgrades. It did not have a shower curtain and felt dirty. The A/C worked well though. Better than a hostel, definitely not “boutique”.

2024-05-05 via Nuitee
L
Lina
6
SGD 100 deposit ( 3 month wait)
Pros:

Location is good.

Big issue with deposit upon check in - SGD 100 , i did not have cash so was changed from my credit card and was told 3 months wait for it to be retuned - this is unacceptable

Will book somewhere else next time

2024-01-21 via Nuitee
F
Farshid
2
The worst hotel I ever stayed
Pros:

It was very small room and dirty. Towels and sheets were not changed. Access from the door to the room was very hard.
Bathroom was so small that one person could not turn.
I didn’t book the first night by mistake and they changed me 5 times more.
I don’t recommend it to anyone else.

2023-12-29 via Nuitee
C
Cheng Hao
10
Staycation for a little break
Pros:

Reception Service was very friendly and Accommodating. Listen and Understand my Request. The Hotel is at a very good Location full with nice food and place to walk around.

2023-11-09 via Nuitee
K
Kelly
2
Pros:

DIrty. Lobby not open. STAY AWAY

2022-12-20 via Nuitee
C
Christine partner
2
Pros:

Room was not ready by 3pm during check in time. The room was still dirty, sheets had bugs. The room had lots of ants during check in and throughout the stay, even on top of the bed. Not a pleasant smell in the room. No toilet paper, we had to buy one. They will also only provide 1room key even if you request for 2. Air condition takes forever to cool the room since every time you leave, you have to take the room key, which will then turn off everything in the room. Overall, the cleanliness of the hotel was 1/10. Will never stay there again.

2022-12-01 via Nuitee
D
David partner
10
Pros:

Excellent location

2022-11-19 via Nuitee
B
Ben
2
Pros:

Without any hyperbole - the worst hotel I’ve ever stayed in.

2022-10-10 via Nuitee
G
Gerrie
2
Pros:

so dirty had to clean myself
bedding not clean everything in the room is not kept
everything in the hotel loos like a storeroom things is just everywhere looks like hotel don't care you pay you stay as is..

2022-10-04 via Nuitee
V
Verified traveler
2
Disappointed.
Pros:

For the price we paid, I wasn't expecting too much, we just needed a few beds to stay on our layover in Singapore. However, standards were well below average. Booked twin bed rooms & got book beds, which not too much of an issue, but any slight movements in bed and the whole frame creaked. Room were very small, and for the price we paid, you could get vetter value elsewhere.

2022-09-07 via Nuitee