Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Impeccable cleanliness
Unique atmosphere
Cons:
Small room sizes
High dinner prices

Categories

Cleanliness
9.25
Most reviews praised the cleanliness of the hotel, highlighting impeccable cleanliness in various areas.
Service
9.25
Staff were often described as friendly and professional, going above and beyond for guests.
Location
9.25
The location received positive comments for its beautiful views and magical ambiance.
Room Quality
8.25
Some rooms were noted to be small, affecting the overall comfort.
Amenities
9.25
Amenities like the restaurant and historic features were positively received.
Value for Money
8.75
While some found it a bit expensive, most reviews suggested that the experience was worth the price.
Food and Beverage
8.75
Food quality was generally praised, although some specific dishes received mixed reviews.
Overall Experience
9.25
Overall, guests had an unforgettable experience, with minor complaints not detracting from the enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Historic Charm and Scenic Views

The Grandhotel Giessbach, a historic house from 1874, offers a secluded retreat on a hill above Lake Brienz. Enjoy breathtaking views of the lake and the majestic Giessbach Waterfall.

Luxurious Amenities and Dining Options

Indulge in the outdoor pool, two restaurants - one with a charming summer terrace, and free parking. Immerse yourself in the carefully restored 19th-century charm of the guest rooms.

Culinary Delights and Convenient Location

Savor modern cuisine at the two restaurants and don't miss the included 4-course dinner with half board. Conveniently located at the foot of the Giessbach Waterfall, with direct access to the Giessbach ship pier via Europe's oldest funicular.

Book now to experience a blend of history, luxury, and natural beauty at Grandhotel Giessbach.

Important information:

If you require an extra bed, please inform the property at least 3 days in advance. Contact details are stated in the booking confirmation. Please note that a surcharge may apply if extra beds are not ordered at least 3 days in advance.

Please note that drinks are not included in the half-board menu.

This property does not have air conditioned rooms or a spa. The outdoor pool is not heated.

When booking 4 rooms or more, different policies and additional supplements may apply.Swimming pool: Closed from Mon, Dec 7, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 45 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 90 per person per night when using an existing bed.
    Children from 4 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for CHF 45 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1157 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
C
cedro • couple • ch
10
2026-06-27 • via Nuitee
W
Wolfgang • couple • ch
9
Ein Erlebnis dass man erlebt haben muss!
Pros:

Fantastische Lage im Naturschutzgebiet, sehr reichhaltiges Frühstück, fantastischer Ausblick auf den Wasserfall und den See, eigentlich war alles bestens. Insgesamt ein wunderschöner Kurzurlaub!

Cons:

Das Abendessen in beiden Restaurant hat nicht zum Hotel gepasst. Gut aber nicht sehr gut! Hier gibt es jedenfalls Verbesserungspotential!

2026-06-27 • via Nuitee
M
Murat • couple • tr
10
2026-06-26 • via Nuitee
H
Hammad • couple • sa
10
Magical and wonderful
Pros:

Magical view and wonderful staff

2026-06-25 • via Nuitee
U
Ulrike • couple • ch
4
Enttäuschend
Pros:

Die Lage des Hotels ist atemberaubend

Cons:

Das Essen ist völlig überteuert und höchstens mittelmässig. Zwar wird vom Hotel ein Feedback gewünscht, eine Reaktion/ Antwort bleibt leider aus. Dass die Heissgetränke beim Frühstück nicht serviert werden, ist gewöhnungsbedürftig. Dass auch Hotelgästen CHF 15(!) fürs parkieren abgeluchst werden ebenfalls.

2026-06-25 • via Nuitee
S
Susan • couple • us
10
Highly recommended for its views, ambience and service.
Pros:

Had room facing the waterfall—perfect view. The breakfast room and terrace were exceptional. The views of the lake from inside and the outdoor terraces were beautiful

Cons:

I can’t remember anything—apart from some minor delays to get vehicle clearance to enter the property every time and some uncertainty about whether there would be enough parking spaces.

2026-06-24 • via Nuitee
O
Olivier • family_with_children • ch
9
Pros:

Le plus luxueux dans cet établissement de catégorie supérieure est le cadre enchanteur et la vue inoubliable!

Cons:

Malheureusement, pratiquement personne ne parle le français. Je comprends que l’anglais soit bien plus utile au vu de la clientèle, mais nous sommes tout de même en Suisse et une (petite) partie de son peuple est francophone!

2026-06-24 • via Nuitee
J
Janique • extended_group • ca
10
Merveilleux et splendide!
Pros:

La vue de notre chambre sur les cascades était féerique. Nous avons essayé plusieurs restos, et tout était merveilleux et délicieux. Ce fut un des Highlights de notre séjour en Suisse.
Le personnel était gentil, courtois et attentionné. Nous avons bien apprécié nos soirées près du piano-bar où à l’extérieur sur la terrasse . Un vrai, séjour de princesses.

Cons:

Ce serait apprécié qu’un valet soit disponible pour transporter les bagages à partir du stationnement.

2026-06-23 • via Nuitee
Y
Yulana • couple • lu
10
It’s the best place in Switzerland!
Pros:

It was amazing. The location is great. The view is something unbelievable. The rooms are clean. It’s old building, but you don’t feel this. You can feel only the romantic style of the hotel. Reception is very nice and helpful.

Cons:

Maybe it’s a good idea to have a kettle in the room. As for me the dishes in the restaurant doesn’t value for their price

2026-06-23 • via Nuitee
M
Mohammed • family_with_children • sa
10
فخم
Pros:

فندق فخم ملكي من عبق الماضي

Cons:

لايوجد

2026-06-23 • via Nuitee
F
Florence • family_with_children • ch
10
2026-06-22 • via Nuitee
T
Thomas • couple • li
7
2026-06-21 • via Nuitee
A
andrea • couple • es
10
2026-06-20 • via Nuitee
S
salman • family_with_children • us
5
Cons:

Extremely difficult and expensive to get back to interlakan. No uber or taxi readily available. And once taxi comes. Charges 150-200 franc

2026-06-20 • via Nuitee
R
Richard • solo_traveller • fr
1
2026-06-20 • via Nuitee
M
Monique • solo_traveller • ch
10
Établissement avec une vue exptionnelle
Pros:

L'endroit est exceptionnel avec une vue à vous couper le souffle. Personnel très sympathique et repas excellent ainsi que le petit-déjeuner très copieux et très varié.

Cons:

La marche pour entrée dans la chambre est trop haute et on risque de tomber en sortant de la chambre.

2026-06-20 • via Nuitee
T
Timothy • couple • gb
10
Special
Pros:

Location is out of this world, it feels like James Bond would stay here.
The waterfall room is special.

Cons:

Nothing

2026-06-19 • via Nuitee
A
Agnė • solo_traveller • lt
10
Nuostabi patirtis.
Pros:

Nuostabi vieta ir atmosfera.

Cons:

Viskas patiko

2026-06-19 • via Nuitee
W
Wendy • family_with_children • gb
6
Unfortunately average, although we will have happy memories of the vista and the Falls
Pros:

The setting is stunning, the hotel must occupy arguably one of the most iconic settings in the Bernese Oberland. The Geisbach Falls are beautiful and the view out across Lake Brienz is gorgeous. It's one of those hotels which feels like a once-in-a-lifetime stay, it's got a must-visit appeal.

Cons:

The parking arrangement is appalling for a hotel of this quality and reputation. We booked on the day of our stay, but that meant we didn't receive the parking voucher (a QR code ticket). We stopped at the main barrier and tried to call via the help button. No answer. Tried again, no answer. Tried calling the hotel on their main phone number, no answer. Cue a very frustrating 30 minutes of trying and failing to get any support from the hotel.

I was then faced with parking as close as possible and walking my elderly mother down a steep and winding road to the hotel. We were not alone, other travellers experienced the same frustration, and when you've paid £600+ for the one-night stay, you should expect better service. We eventually got our QR code at the hotel, and I hiked back up the hill to retrieve the car and bring it downhill. For elderly couples, or those with injuries or disabilities, I think this would be a distressing experience and certainly not becoming of a hotel with such prestige and high prices.

At one point, there were several guests asking me for advice as to how to obtain the QR code and backing up their vehicles at the barrier. Answer your 'Press for help' button please! It's not acceptable.

Lastly, whilst our room was very nice, there was a discarded empty tube of Pringles lodged behind the TV, obviously missed by the housekeeping team. It's no problem that staff miss certain cleaning elements, but after our frustrations on the parking, to have to remove someone else's litter from our room wasn't ideal!

Finally, our coffee on the terrace in the morning was interrupted by an official photographer who had clearly been booked by couple who were staying at the hotel. We have to shuffle ourselves out of the way whilst he set up a tripod and lighting rig to get the 'perfect' shots of the couple on their holiday.

2026-06-19 • via Nuitee
S
sisi • couple • us
9
Perfect stay
Pros:

View , historical rooms , hikes around the property

2026-06-18 • via Nuitee