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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Sauna
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Packed lunches
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Currency exchange
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Billiards
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Outdoor pool - seasonal
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Kid meals
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Pool with view
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Electric vehicle charging station
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Shuttle service (free)
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Outdoor fireplace
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Pet bowls
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Live music/performance
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Temporary art galleries
Review Highlights
Categories
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Property Description
Historic Charm and Scenic Views
The Grandhotel Giessbach, a historic house from 1874, offers a secluded retreat on a hill above Lake Brienz. Enjoy breathtaking views of the lake and the majestic Giessbach Waterfall.
Luxurious Amenities and Dining Options
Indulge in the outdoor pool, two restaurants - one with a charming summer terrace, and free parking. Immerse yourself in the carefully restored 19th-century charm of the guest rooms.
Culinary Delights and Convenient Location
Savor modern cuisine at the two restaurants and don't miss the included 4-course dinner with half board. Conveniently located at the foot of the Giessbach Waterfall, with direct access to the Giessbach ship pier via Europe's oldest funicular.
Book now to experience a blend of history, luxury, and natural beauty at Grandhotel Giessbach.
If you require an extra bed, please inform the property at least 3 days in advance. Contact details are stated in the booking confirmation. Please note that a surcharge may apply if extra beds are not ordered at least 3 days in advance.
Please note that drinks are not included in the half-board menu.
This property does not have air conditioned rooms or a spa. The outdoor pool is not heated.
When booking 4 rooms or more, different policies and additional supplements may apply.Swimming pool: Closed from Mon, Dec 7, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.
Location
Guest Reviews
Tout. Gentillesse du personnel, situation plus qu'exceptionnelle, calme (pour les chambres côté lac). Voyage dans le temps.
Les lits ne sont pas très confortables.
The place is very beautiful and imaginary, and the staff are very kind
The hotel feels very outdated and belongs to another era. It needs major renovation to meet modern standards.
Emplacement exceptionnel
Les chambres qui méritent d’être rénovées et les espaces de reception
L'hôtel est magnifique, avec une vue superbe sur le lac. La décoration et l'ambiance donne l'impression de vivre en 1930... On adore !
La piscine est très grande et naturelle.
Petit déjeuner parfait et accueil excellent.
Chambre avec vue sur la forêt (arrière de l'hôtel), choix décidé par rapport au prix...
Dommage que les bords du lac ne soient pas aménagés pour la baignade... mais cela ne dépend probablement pas de l'hôtel....
Die Lage ist super, die Bedienung sehr zuvorkommend, die Kaffeemaschine im 3. Stock toll für den frühen Kaffee, der Pool war sehr schön, wenn auch wegen der Hitze etwas rutschig.
es war alles gut
Die einzigartige, geradezu dramatische Lage des Hotels ist fantastisch - bei schönem wie bei schlechtem Wetter. Die Küche lässt mit einfallsreicher Abwechslung und perfekter Qualität keine Wünsche offen, die Hotelbar ist ideal gelegen und die Cocktails in grosser Auswahl professionell (heute selten!) gemixt. Hunde sind willkommen!
My husband and I stayed at the hotel for two nights in a room overlooking the waterfall. The location is truly extraordinary, and the view is absolutely breathtaking. The surroundings are magical and were the main reason we enjoyed our stay.
The female restaurant staff were very pleasant, polite, and kind. The staff working on the funicular railway were also very friendly and helpful.
However, apart from the exceptional location and scenery, the hotel did not meet our expectations for a four-star property, especially considering the high price. The level of service was very limited, and the facilities and guest services were almost nonexistent.
There was no air conditioning, despite the hot weather. Keeping the windows open at night was not a practical solution because the sound of the waterfall was extremely loud. This made the room uncomfortable and gave us the impression that maintenance throughout the building was inadequate.
Some members of staff were very kind and welcoming, while others displayed a noticeable lack of courtesy. Our first experience at the restaurant was particularly disappointing. Although we had made a reservation in advance, the waiter assigned us one of the least desirable tables and explained that the better tables were reserved for guests who visit the restaurant repeatedly. This was a very strange and disappointing policy. As hotel guests who had made a reservation, we expected to be treated fairly and offered a suitable table, regardless of whether we were repeat customers.
The hotel also did not provide an iron in the room. My husband requested a steamer, which was eventually delivered to our room. At check-out, the receptionist asked him to bring the steamer to the front desk because she believed that he had received it from there. He explained that it had been delivered directly to the room and that he had left it there, which is the normal thing to do. The receptionist then appeared annoyed and had to contact the housekeeping staff to confirm that the steamer was in the room. This kind of conversation should not take place in a four-star hotel and reflects a lack of attention to basic guest-service standards.
The receptionist was otherwise helpful and explained that the hotel is owned by a charitable foundation and relies on donations, which is why it does not offer a high level of service.
L'emplacement exceptionnel
Le batiment historique
La vue grandiose
Magnifique petit dejeuner
Equipements chambre pour un 4 *
Prix élevé restaurant
Old world charm
Lack of choice for evening dining
2 very similar excellent upscale restaurants could do with a simpler option/ no room service
No A/c
Other similar old buildings manage to fit it?
Magnifique endroit, vue sur le lac de Brienz, cascade à proximité de l'hôtel, funiculaire charmant pour descendre au lac. Personnel très à l'écoute. Petit déjeuner pantagruelique et excellent. Service à l'ancienne très agréable.
Rien
L'emplacement de l'hôtel est exceptionnel avec une magnifique vue sur le lac et la cascade.
Le personnel est au petits soins et très réactif. Nous avons beaucoup apprécié les 2 restaurants et le petit déjeuner très copieux et varié.
المكان رائع ونظيف والموظفين خدومين ونفسيتهم حلوة والإفطار رائع ومتنوع
لا يوجد
Incredibly beautiful place. Very comfy beds and pillows…wonderful staff for the most part. Great breakfast buffet. Wonderful location. Loved the natural pool and we found a tiny beach to swim from about 10 minutes along the path to Isaltwald. The hotel won’t recommend it because it is rocky but perfectly safe if you are careful and have water shoes. Beautiful hike up to the top of the waterfall takes about an hour and a half with photo stops (wear hiking boots because it’s a steep descent). We walked to Isaltwald where you can hire kayaks and paddle boards - it’s about an hour and half each way but a gorgeous hike with a beach bar to refresh
The daily influx of tourists from the boat can get a bit annoying, but without them it’s unlikely the hotel could sustain itself. We were out most of the day when they are present (from about 10 ish to about 5 ish). It’s a beautiful place so it’s great that lots of people get to enjoy it. If you start your hike up the waterfall between 8 and 9 you’ll likely be mostly on your own on the way up. 8.50ch is too much for water! Please stop charging this at dinner!
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