Quality Inn & Suites Rio Grande City

Hotels
•
Choice Hotels International
7.9 (124 reviews)
4758 E Highway 83, Rio Grande City, Texas, 78582 , Rio Grande City , US
+1 956-488-0866

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Children allowed
Pets allowed

Facilities

Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
Pool umbrellas
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Convenient location near shops and dining
Some renovated/spacious rooms
Reasonable prices / good value
Front desk service praised
Breakfast included on some stays
Clean and comfortable reported by some guests
No bed bugs reported in some stays
Cons:
Dirty bathrooms, carpets, hairs found
Poor breakfast quality and items running out
Noise from other guests/parking lot at night
AC not cooling / only hot water in shower
WiFi did not work for some guests
Pool not clean
Slow or inexperienced check-in / staff issues
Bugs found in at least one room
No elevator in a two‑story building
Booking/app charging and cancellation problems

Categories

Cleanliness
6.5
Multiple reports of dirty bathrooms, hairs in corners, dirty carpet, pool not clean and at least one report of bugs; cleanliness is clearly inconsistent and below average.
Service
9.2
Staff and front desk repeatedly described as friendly, helpful and great in many reviews, though a few mentions of unfriendly or inexperienced service at check-in; overall service sentiment is strongly positive.
Location
9.5
Consistently praised as convenient and close to Walmart, HEB, dining and entertainment; location is a clear strong point.
Room Quality
7
Mixed reports: some guests liked renovated/spacious rooms, others noted outdated rooms, AC not cooling, hot-only showers and unusable rooms; overall room quality is average-to-slightly-below for some stays.
Amenities
7.6
Amenities are mixed: Wi‑Fi failures, pool cleanliness issues and lack of elevator were reported, but basic amenities (TV, breakfast included sometimes) are present; moderate rating reflects uneven execution.
Value for Money
8.8
Several guests called prices reasonable and would return, though there are complaints about booking/app charges and cancellation inflexibility; overall perceived value is good.
Food and Beverage
7
Frequent complaints about breakfast quality and availability (ran out of items, cold coffee, limited buffet), though some stays mention breakfast included; overall F&B is disappointing at times.
Overall Experience
7.6
Mixed overall: many positive single-night stays and praise for staff and location, but recurring issues (cleanliness, breakfast, noise, occasional service/check-in failures) reduce overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Experience the perfect blend of comfort and convenience at Quality Inn & Suites Rio Grande City, right in the heart of the city.

Prime Location
Easily explore the vibrant Downtown Historic District and picturesque Rio Grande, both just a short drive away. You'll be near local attractions including Starr County Memorial Hospital and Roma Park.

Comfortable Accommodations
Unwind in one of our 58 well-appointed guestrooms, featuring modern amenities like refrigerators, LED televisions, and complimentary high-speed internet access. Each room comes equipped with a microwave and hair dryer for your convenience.

Exciting Amenities
Start your day with a complimentary continental breakfast before diving into relaxation at our outdoor pool or hot tub. Stay active in our fitness center, or enjoy a delightful picnic in our landscaped area.

Book your stay today for an unforgettable experience!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFE

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 124 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9.5
Room Quality: 7
Amenities: 7.6
Value for Money: 8.8
Food and Beverage: 7
Overall Experience: 7.6
D
Dora
10
Pros:

Great first time here and i really enjoyed it

2025-09-24 • via Nuitee
M
Mark
8
Good stay.
Pros:

Recently renovated room. Spacious. Ok breakfast.

2025-09-16 • via Nuitee
V
Verified traveler
8
Family trip
Pros:

Front desk not friendly. Cleaning was awesome.

2025-09-07 • via Nuitee
R
Rumalda
4
Pros:

Guests to noise around property , A/C not cooling properly

2025-08-22 • via Nuitee
P
Pamela
8
Pros:

Everything was good. Breakfast included. Accommodations were clean.

2025-08-15 • via Nuitee
S
Sam
8
Pros:

Staff was great. Breakfast was barely edible. No bed bugs. So that was great

2025-08-01 • via Nuitee
E
Edgar • family
4
Pros:

Wifi didn’t work, only hot water coming out from the shower, drunk people on the parking lot making a lor of noise at 2-3 am, people fighting in the pool area.

2025-07-27 • via Nuitee
R
Ruben
8
Pros:

Great front desk service.

2025-07-22 • via Nuitee
J
Jorge
2
Pros:

Horrible service, do not recommend

2025-07-21 • via Nuitee
V
Verified traveler
6
Not clean
Pros:

This is my second time staying because of the convenience of the location. Both experiences have been similar. Rooms are outdated. Bathrooms were not clean & had hairs in the corners. Carpet was dirty & had a giant toe nail in the middle of the floor. Staff is extremely friendly BUT Managment is NOT flexible when it comes to rebooking/cancelling a month in advance. I did appreciate that the ac was on before we arrived & the room was cool.

2025-07-12 • via Nuitee
P
Pedro • friends
10
Pros:

To much noice on the night, the young fellas.

2025-07-08 • via Nuitee
G
Graciela • partner
10
Pros:

Great stay no issues good breakfast.

2025-07-08 • via Nuitee
A
Andrew • family_with_children
6
Pros:

pool was not clean and our room was not tended to trash was never taken out did not receive more clean towels and beds were not made

2025-07-07 • via Nuitee
A
Alfonso • family
4
Pros:

Staff not present at time of check in. Long process to check in. Inexperienced staff. Rooms smelly and bathrooms dirty.

2025-07-05 • via Nuitee
A
Allen
4
Pros:

Tried 2 rooms. Neither was usable.
Canceled reservation. Did not stay.

2025-07-01 • via Nuitee
L
Luis • family
10
Pros:

Great experience

2025-06-30 • via Nuitee
R
Rosa
10
Great hotel
Pros:

I only spent the night there but I loved the room. I'll definitely stay there again.

2025-06-30 • via Nuitee
T
Tania • family
10
Pros:

Very satisfied with the hotel .. overall ..

2025-06-11 • via Nuitee
K
Kimberly • family
6
Pros:

The first stay I had the room was clean and this time the room stank bad

2025-06-07 • via Nuitee
M
Mary Carmen
10
Pros:

Clean close to Walmart, HEB, Denny’s on property lot.
Didn’t like no elevators for 2 story building. Difficult going up two flights stairs 12-15 steps each flight.

2025-05-31 • via Nuitee