Park Hyatt Zanzibar

Hotels
•
Park Hyatt
9.4 (440 reviews)
Shangani Street, Stone Town , Zanzibar City , tz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Impeccable cleanliness
Beautiful surroundings
Cons:
Limited food menu
High excursion prices

Categories

Cleanliness
9.45
The room was very clean, well maintained, and had a fresh, pleasant smell.
Service
9.95
Staff were friendly, welcoming, attentive, and genuinely invested in making sure guests had a great experience.
Location
9.45
The hotel is well positioned for exploring Stone Town and feels like a peaceful sanctuary.
Room Quality
9.45
Rooms were spacious, serene, and impeccably maintained.
Amenities
9.65
The hotel strikes a perfect balance between luxury and history, with great communal areas.
Value for Money
9.45
An overall good value considering the quality of stay and service.
Food and Beverage
7.95
Limited food menu with quality that did not meet expectations.
Overall Experience
9.85
An unforgettable stay with exceptional service and a great atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:52

Property Description

Luxurious Seafront Escape

Stunning Sea Views: Park Hyatt Zanzibar boasts a picturesque seafront location offering breathtaking views from all rooms.

Relax and Rejuvenate: Unwind at the spa and wellness center, take a dip in the outdoor pool, or stay active at the fitness center.

Convenience at Your Fingertips: Enjoy free WiFi, on-site dining, and a range of activities including snorkeling and diving. Book your stay now at Park Hyatt Zanzibar for a truly unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZNZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 440 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 9.65
Value for Money: 9.45
Food and Beverage: 7.95
Overall Experience: 9.85
S
SukhwantLamba • NONE • Toronto, Ontario
8
One Of The Best In Stone Town, Zanzibar
Pros:

One of the finest hotels in stone town without a doubt also near to the airport! One Of The well maintained properties!!! For sure!

2026-05-12 • via Tripadvisor
A
Anja • solo_traveller • pl
10
2026-05-09 • via Nuitee
R
rubirya • couple • tz
1
Bad ending experience i felt embarrased and offended
Pros:

Bedroom services

Cons:

Food and bevereges
I ordered king fish the brought red sniper,
I ordered saladine they brought what we call dagaa mchele
Bad treatment on clearance day i was misstreated by Hussein El Ammar
Food and beverage director having my photo on his personal phone accusing me taking photo while having breakfast at your restaurant and they didnt come on sport to resolve the matter instead they attacked me on check out questioning me in chamber iam a woman they were two men i was embarrased they should brought matron atleast n not two men and i woman my self.

2026-05-04 • via Nuitee
V
Valentino • solo_traveller • it
10
Pros:

Personale eccellente ed attento alle richieste della clientela

Cons:

Nulla

2026-05-02 • via Nuitee
L
Leigh • solo_traveller • au
8
Lovely facilities and staff.
Pros:

The staff were extremely helpful.

Cons:

Our credit card was charged almost $700usd by mistake This was refunded after 4 days however our bank charged us a Aud $25 fee. The hotel refused to refund this as they did not charge it. I tried to explain that had they not charged our card originally we would not incurred the fee but they refused to refund the back charge.

2026-04-15 • via Nuitee
A
Abdirahin • NONE • Nairobi
10
Exceptional Stay with Outstanding Hospitality
Pros:

I had an excellent stay at the Park Hyatt Zanzibar. The staff were outstanding—warm, professional, and always ready to help. The hotel’s beautiful blend of historic charm and modern comfort, along with its prime location in Stone Town, made the experience truly memorable. I would highly recommend it and look forward to returning.

2026-04-10 • via Tripadvisor
S
scottj370 • NONE • Naples, Florida
10
Great stay right on the beach
Pros:

The Grand Hyatt is positioned right on the beach but in only a few blocks you can explore the atmospheric alleyways of Stone Town - the best of both worlds. The staff go out of their way to demonstrate hospitality, and the facilities are first class.

2026-04-08 • via Tripadvisor
R
Ruan • family_with_children • za
9
2026-03-31 • via Nuitee
D
Dany • solo_traveller • cd
10
2026-03-27 • via Nuitee
I
InveterateExplorer • Solo travel • Marseille, Bouches-du-Rhone, Provence-Alpes-Cote d'Azur
4
An egregiously mediocre hotel!
Pros:

Everything about this hotal disappointed. Arriving late, the front desk staff was slow, robotic and unwelcoming. My room was worn and musty and the bed was in need if replacement. The restaurants here were just awful—very slow szrvice, badly prepared food made with poor quality produce. The hotel is seaside but you’d never swim in this dirty water.all of this and Hyatt dares to charge rich world prices for a substandard experience nit worthy of Hyatt’s reputation. Give this place a niss!!!

2026-03-25 • via Tripadvisor
V
V9975DRjennat • Family
10
Definitely stay here
Pros:

Stunning ocean view, clean, beautiful room, accessible location to heart of stonetown and night market. Best part was meeting Kairanga. He engaged with our kiddo and taught us more about the lovely Maasai people. This is a 5 star property but Kairanga is what really made this experience memorable.

2026-03-17 • via Tripadvisor
S
SandyF1482 • Couples • Boston, Massachusetts
4
Not at all up to Park Hyatt standards!
Pros:

We were very disappointed by this hotel. Cool unwelcoming feoont desk vlerk when we arrived, brusque porter and slow inefficient absent-minded service in bars and festaurants. Room was rather worn and the food at the hitel was terrible—no flavor, overpriced, uninteresting. Room service menu a total disaster.

2026-03-17 • via Tripadvisor
M
Muhammad Zeyn • couple • bw
10
Excellent
Pros:

Location and room

Cons:

Na

2026-03-16 • via Nuitee
F
Frank • couple • ch
9
Super aufenthalt
Pros:

Sehr gutes frühstück. Sehr freundliches personal. .

2026-03-16 • via Nuitee
Z
Zaheer • solo_traveller • au
10
Perfect
Pros:

Everything it’s great

Cons:

Nothing, everything perfect!

2026-03-04 • via Nuitee
I
Iyaloo • extended_group • na
9
2026-03-02 • via Nuitee
M
MP0072013 • Business • Nairobi
10
Nostalgic and comfortable
Pros:

Lovely setting and nostalgic property. Lovely feel and very comfortable with great staff to compliment. Must stay in Zanzibar

2026-02-28 • via Tripadvisor
H
Hélène • couple • fr
10
Hôtel très confortable, idéalement situé
Pros:

Très bel hôtel avec un emplacement exceptionnel ! A deux pas de Stone Town.
Le petit déjeuner est vraiment très qualitatif.
Les chambres sont propres, spacieuses, très bien équipées.
Hôtel très confortable dans lequel on se sent bien.

Cons:

Si je devais trouver un point négatif c'est le reveil matinal imposé par les bruits de bateaux qui partent pêcher tôt le matin ..
Mais cela l'hôtel n'y peut rien.

2026-02-28 • via Nuitee
H
Helene • family_with_children • fr
8
Très agréable
Pros:

Chambre très agréable
Le petit déjeuner était très bon

Cons:

La douche qui ne fonctionnait pas bien

2026-02-27 • via Nuitee
A
auressas • NONE • New York City, New York
10
Amazing stay in Stone Town!
Pros:

Beautiful boutique hotel! The building used to be a government building and is well preserved with original charm including being built around a majestic mango tree! We were warmly greeted as World Hyatt members days before our stay via email to ensure we had everything we needed. I informed the representative that it was my husband 40th birthday celebration that we were coming for and we were surprised with a bottle of champagne, fresh fruits and a piece of chocolate cake upon arrival! The room was beautiful! Loved the lighting and canopy bed. Every night, there was turn down service where our mosquito net was drawn. Our stay included breakfast which was divine! Fresh juices, Zanzibar coffee , coconut water in the coconut ! And an amazing spread of food! Fauzi assisted us with everything we needed! We also had dinner at the restaurant both nights. When you eat outside, the stonetown cats will beg for food but the waiters clear them away best as possible. I felt very safe at this hotel and it was very close to everything in stone town! We could walk anywhere ! It’s also right on the beach where locals gather to swim. We had an amazing stay here! Also loved the deep soaking bathtub!! We woke up to chanting from the local mosques around 5:15 am which was a good wake up for me to start the day. I will always remain loyal to Hyatt. They are a consistent hotel brand!

2026-02-23 • via Tripadvisor