Park Hyatt Zanzibar

Hotels
•
Park Hyatt
9.4 (408 reviews)
Shangani Street, Stone Town , Zanzibar City , tz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Impeccable cleanliness
Beautiful surroundings
Cons:
Limited food menu
High excursion prices

Categories

Cleanliness
9.45
The room was very clean, well maintained, and had a fresh, pleasant smell.
Service
9.95
Staff were friendly, welcoming, attentive, and genuinely invested in making sure guests had a great experience.
Location
9.45
The hotel is well positioned for exploring Stone Town and feels like a peaceful sanctuary.
Room Quality
9.45
Rooms were spacious, serene, and impeccably maintained.
Amenities
9.65
The hotel strikes a perfect balance between luxury and history, with great communal areas.
Value for Money
9.45
An overall good value considering the quality of stay and service.
Food and Beverage
7.95
Limited food menu with quality that did not meet expectations.
Overall Experience
9.85
An unforgettable stay with exceptional service and a great atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:52

Property Description

Luxurious Seafront Escape

Stunning Sea Views: Park Hyatt Zanzibar boasts a picturesque seafront location offering breathtaking views from all rooms.

Relax and Rejuvenate: Unwind at the spa and wellness center, take a dip in the outdoor pool, or stay active at the fitness center.

Convenience at Your Fingertips: Enjoy free WiFi, on-site dining, and a range of activities including snorkeling and diving. Book your stay now at Park Hyatt Zanzibar for a truly unforgettable experience.

Important information:

To ensure a memorable New Year’s Eve experience for all our guests, the following mandatory charges will apply to any reservation that includes the night of December 31, 2025:

New Year’s Eve Gala Dinner Packages:

1. Alcohol Package
Includes alcohol, water, and soft drinks
Adults (13 and above): USD 200 per person
Children (aged 4–12 years): USD 90 per child

2. Non-Alcohol Package
Includes water and soft drinks only
Adults (13 and above): USD180 per person
Children (aged 4–12 years): USD 90 per child

Children aged 0–3 years enjoy complimentary access.

Deposit Policy:
For all stays including the night of December 31, 2025:
A 100% nonrefundable deposit is required for the full stay, including gala dinner charges.
This deposit will be charged at any time after booking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZNZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 408 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 9.65
Value for Money: 9.45
Food and Beverage: 7.95
Overall Experience: 9.85
H
Heather • couple • gb
9
A historical and exceptional stay in the heart of Stone Town an absolute Gem of a hotel
Pros:

The location ambiance facilities and staff
Breakfast

Cons:

Loved everything

2026-02-14 • via Nuitee
L
L1759LWdianes • Solo travel • Bozeman, Montana
8
Relaxing at the Park Hyatt
Pros:

Lovely room looking into Stone Town and the bay…wonderful breakfast…fresh juice is perfect way to start the day…had a very nice massage with Shakina….great to relax after a long flight

2026-02-13 • via Tripadvisor
C
Charity • couple • za
4
Beautiful location bad service mostly
Pros:

Location and rooms were nice.

Cons:

The reception staff is rude, impatient and doesn’t care to explain things.

2026-02-10 • via Nuitee
J
Jeong Won • extended_group • us
2
2026-02-10 • via Nuitee
B
barelybarefoot • NONE
10
Fantastic place to celebrate an anniversary
Pros:

Amazing hotel. Staff friendly and attentive. Grounds were beautiful, we were upgrade to a large suite, not something we had requested but appreciated the gesture. Location is excellent for exploring Stonestown. Breakfast was delicious was made order eggs and barista (and fresh coconut water). Definitely a luxurious stay for us and we were sad to leave. Highly recommend this gorgeous hotel and their wonderful staff.

2026-02-09 • via Tripadvisor
S
Sabine • couple • ch
8
2026-02-09 • via Nuitee
N
nickbI2619FV • Couples • Kingston upon Thames, Greater London, England
10
Beautiful hotel in Stonetown
Pros:

Beautiful hotel on the waters edge in the centre of Stonetown. Beautiful well appointed rooms, attentive staff and great food. I must return!

2026-02-06 • via Tripadvisor
B
Brent • solo_traveller • gb
9
2026-01-30 • via Nuitee
R
radhouane • solo_traveller • tn
4
2026-01-28 • via Nuitee
J
Jessica • solo_traveller • cd
10
2026-01-23 • via Nuitee
3
336gilg • NONE
8
Back at Hyatt
Pros:

Hyatt continue to be consistent with quality and service
Prices could be more competitive
Especially as a hyatt loyalty program member

2026-01-21 • via Tripadvisor
A
Abdullah • couple • kw
9
2026-01-21 • via Nuitee
M
Maliha • family_with_children • sa
10
Amazing
Pros:

Location is right in stone town
Beautiful beach view and near prison island
The decoration of the hotel was divine and classic which was cozy and elegant
Food was delicious

Cons:

Nothing , i would go back there

2026-01-20 • via Nuitee
Z
Zainab • family_with_children • tz
8
2026-01-19 • via Nuitee
A
Ariba • couple • in
4
Pros:

The customer service specially at the reception truly lacks the skills to deal with customers pleasantly. In our extremely short stay of 1 day we were truly dissapointed. Small things like we needed help with an adapter or needed logistical support for a tour booked with the hotel and the staff did not put any effort to guide us. The reception never answered calls from the room. We had requested for a delayed check out, which the team had agreed to and then when we came for checkout they were dissmissive and rude.

2026-01-19 • via Nuitee
M
Moira • extended_group • gb
10
Loved, loved, loved it!
Pros:

Excellent complimentary breakfast!

Cons:

Can't think of anything.

2026-01-19 • via Nuitee
X
Xian • family_with_children • cn
10
2026-01-19 • via Nuitee
Q
quinina • couple • tz
10
2026-01-19 • via Nuitee
S
Safaris • couple • tz
10
2026-01-16 • via Nuitee
D
Damla • family_with_children • tr
1
Old hotel, kitchen did not meet my expectations, should be 3 star.
Cons:

It is a very old hotel, needs at least minimal renovation. All towels are stained. The fridge in the room is not cold, you cannot cool your waters. The food was not good at all.
Some money made should be put back in the hotel, I understand that it is a historical site, but they can at least put some nice coffee in the room instead of the cheapest version of everything.
No private beach, there are so many people that will not leave you alone whether you leave from the back door, front door, or the beach side of this hotel. You are surrounded by shop keepers and EVERYONE is just trying to get commission out of anything, really.

2026-01-15 • via Nuitee