The Gainsborough Bath Spa - Small Luxury Hotels of the World

Hotels
Small Luxury Hotels of the World
9.2 (4674 reviews)
Beau Street , Bath , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautifully decorated
Fantastic spa
Superb breakfast
Cons:
Noise from outside
Service charge on checkout

Categories

Cleanliness
8.7
Room had a lovely clean smell, very fresh, however, noise from outside was a concern.
Service
9.7
Staff were extremely friendly, polite, and attentive; exceptional service mentioned throughout.
Location
9.2
Perfect location, central and convenient for exploring.
Room Quality
9.2
Impressive room layout with thoughtful details; very comfortable.
Amenities
9.2
Fantastic spa facilities; highly praised by guests.
Value for Money
9.2
Overall great value considering the quality of service and amenities.
Food and Beverage
9.2
Breakfast was superb with a huge variety and delicious options.
Overall Experience
9.2
Overall a brilliant stay, will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:33

Property Description

Luxury Accommodation in the Heart of Bath

Exceptional Amenities: Enjoy access to a fitness centre, private parking, a shared lounge, and a restaurant offering exquisite dining options. Relax in the hot spring bath or unwind at the bar after a day of exploring the city.

Comfortable Rooms: Each room is equipped with modern amenities including a flat-screen TV, minibar, coffee machine, and luxurious bedding. Some rooms even feature a kitchen for added convenience during your stay.

Prime Location: Situated in the Bath City Centre district, our 5-star hotel is the perfect base for exploring nearby attractions such as The Circus Bath, Bath Abbey, and The Roman Baths. Book now for an unforgettable experience at The Gainsborough Bath Spa - Small Luxury Hotels of the World.

Important information:

The hotel is serving, breakfast and small lunch and dinner. Breakfast is served daily from 7.30 until 10.30. For guests who booked a rate including breakfast, we would be pleased to assist with pre-booking your table in our restaurant. Please contact us for assistance.
Kindly note that for guests who have booked a rate excluding breakfast, we will review your request subject to availability, the price for breakfast is £40.00 per person for our Full English Breakfast and £25 per person for Continental Breakfast.

Lunch is served from 12pm until 5pm. Afternoon Tea is served from 3pm until 5pm and would need to be pre-booked 24hours in advance.

Dinner is served from Tuesday until Thursday from 6pm until 9pm and Friday and Saturday from 6pm until 9.30pm. The restaurant is closed for dinner on Sundays and Mondays.

In-house guests will have complimentary access to the Bath House from 8am to 10am and from 7pm to 9pm daily. Access from 10am to 7pm will be exclusively reserved for guests who are having treatments in Spa Village or purchase the Spa Experience Access. Kindly note that children aged 15 years and younger are not allowed in the Spa Village.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 21 per day.

Location

Property Video

Guest Reviews

9.2
Based on 4674 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.2
L
LINA extended_group gb
10
Exceptionally good location, lavish design, super professional and friendly staff.
Pros:

Very nicely designed, clean and lovely fragranced lobby and corridors. Beautifully furnished

Cons:

Was a bit funny situation with housekeeping. We had welcome red wine bottle which we consumed and bin it. Next day after we returned from day out same empty bottle been put on our cupboard.

2026-08-29 via Nuitee
J
Julia couple de
9
Super schönes Hotel mitten in Bath
Pros:

Tolle Lage (direkt im Zentrum, trotzdem ruhig), sehr schönes, großes Zimmer, bequemes Bett, kostenlose Minibar, schöner Spa Bereich

Cons:

Das Spa ist für Hotelgäste nur zu bestimmten Zeiten kostenlos, fanden wir ein bisschen schade, wird einem aber auch im Vorhinein mitgeteilt

2026-08-28 via Nuitee
O
Olga couple gb
9
2026-08-28 via Nuitee
S
Sophie couple gb
8
2026-08-28 via Nuitee
S
Sybille solo_traveller de
8
2026-08-28 via Nuitee
S
Shaun solo_traveller gb
10
2026-08-27 via Nuitee
H
Hannah couple gb
10
Unforgettable
Pros:

We celebrated our wedding day at the hotel, the room was outstanding and the staff were amazing, made our stay feel special, can’t thank them enough.

Cons:

Outstanding hotel, rooms very clean, and the little details make the stay exceptional

2026-08-27 via Nuitee
L
louise solo_traveller gb
8
2026-08-26 via Nuitee
G
Gamal Karam couple ae
5
Not satisfied. Wil not stay in this hotel next time.
Cons:

Room cleaning was very late despite request more than once.
Hand washing sink was leaking water on the floor and no action done during the whole stay, despite my frequent request.
Service/Maintenance was going on in the room above my room and was extremely noisy and we could not get rest or sleep. I complaint more than once, but the receptionist said she can not do anything and did not move to me to another room, and offered a free bottle of wine as a compensation which is extremely disgusting and I refused.
Breakfast : Food choices are too narrow and does not worth the money paid for breakfast.

2026-08-26 via Nuitee
H
hsin-i solo_traveller tw
7
calling it a luxury hotel is an overstatement. It is certainly overpriced
Pros:

The location is good and the Spa is beautiful, as shown on the hotel website.

Cons:

1.Poor maintenance of the room, 2.Cracked mirror in the room,
3.the stairway carpet has obvious stains and is very dirty.
4. Main Spa room lock of fresh air flowing, its rather uncomfortable in a Spa room with stuffy air.
5. No cold bath tub is available, which is unusual, because SPA that equiped sauna, hot bath usually will certainly have cold bath.

cheap shower head, blocked bath tub, mouldy water seal by the tub.
By the time I finished off shower, the bath tub is flooded, and water sipping through the mouldy water seal so the bathroom floor was flooded.

2026-08-26 via Nuitee
A
Alessandro couple gb
9
Assolutamente rilassante
Pros:

Comodità, posizione, accoglienza, spa

Cons:

Un accesso diretto alla succursale dopo il check in

2026-08-25 via Nuitee
J
Joanne couple au
9
Pros:

Location was excellent

Cons:

The bed was very uncomfortable, no valet parking, the hot water in the vanity had a constant drip, no meals Sunday

2026-08-25 via Nuitee
L
LUIS ENRIQUE MARIO couple es
8
Una estancia agradable pero un poco controlada
Pros:

Una buena restauración del edificio con elegantes salones. Una bonita escalera central
Un buen desayuno con excelente servicio

Cons:

Demasiado restrictivo con los clientes. Exige decidir cuál es el horario del desayuno y no permite el uso del spa libremente solo 2 horas por la mañana y dos horas por la tarde. Resultado imposible utilizarlo pues todo el mundo se encuentra allí a la misma hora

2026-08-24 via Nuitee
K
Kamal couple za
9
Very high class hotel and we are seasoned international travellers.
2026-08-22 via Nuitee
F
Free Bird family_with_children gb
8
comfortable but expensive
Pros:

Location is excellent. Staff were more than excellent. Theroom was great.

Cons:

The only main problem was that I had to pay a lot of money for the Parking which was a bit far from the hotel. The hotel should provide vouchers or reimbursement for parking!

2026-08-22 via Nuitee
A
Anouk couple fr
9
Parfait.
Pros:

L’emplacement ainsi que l’accès gratuit au spa. La décoration est belle.

Cons:

J’aurais aimé avoir plus de vue de la chambre, les fenêtres étant très hautes.

2026-08-22 via Nuitee
S
Sofia couple ca
8
Great location, very unique and special spa
Pros:

Decent sized rooms & well appointed. Spa was nice and great location.

Cons:

The front desk staff were absolutely useless and not friendly at all. The rooms have some wear and tear (some rot & spots of mold in the bathroom) which took the ‘luxury’ away.

2026-08-22 via Nuitee
D
David couple gb
9
Beaufiful location . Beautiful city
Pros:

We stayed in room 120 . Beautiful room , nice and quiet . The pool is beautiful . Great for tired backs

2026-08-22 via Nuitee
S
Sandra extended_group gb
10
The perfect place to stay in Bath, a luxury hotel with friendly staff and great facilities. Highly recommend a trip here
Pros:

Great location, fabulous facilities and friendly staff. Would highly recommend.

2026-08-21 via Nuitee
A
Alan couple gb
9
2026-08-21 via Nuitee