The Gainsborough Bath Spa - Small Luxury Hotels of the World

Hotels
Small Luxury Hotels of the World
9.2 (4575 reviews)
Beau Street , Bath , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautifully decorated
Fantastic spa
Superb breakfast
Cons:
Noise from outside
Service charge on checkout

Categories

Cleanliness
8.7
Room had a lovely clean smell, very fresh, however, noise from outside was a concern.
Service
9.7
Staff were extremely friendly, polite, and attentive; exceptional service mentioned throughout.
Location
9.2
Perfect location, central and convenient for exploring.
Room Quality
9.2
Impressive room layout with thoughtful details; very comfortable.
Amenities
9.2
Fantastic spa facilities; highly praised by guests.
Value for Money
9.2
Overall great value considering the quality of service and amenities.
Food and Beverage
9.2
Breakfast was superb with a huge variety and delicious options.
Overall Experience
9.2
Overall a brilliant stay, will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:33

Property Description

Luxury Accommodation in the Heart of Bath

Exceptional Amenities: Enjoy access to a fitness centre, private parking, a shared lounge, and a restaurant offering exquisite dining options. Relax in the hot spring bath or unwind at the bar after a day of exploring the city.

Comfortable Rooms: Each room is equipped with modern amenities including a flat-screen TV, minibar, coffee machine, and luxurious bedding. Some rooms even feature a kitchen for added convenience during your stay.

Prime Location: Situated in the Bath City Centre district, our 5-star hotel is the perfect base for exploring nearby attractions such as The Circus Bath, Bath Abbey, and The Roman Baths. Book now for an unforgettable experience at The Gainsborough Bath Spa - Small Luxury Hotels of the World.

Important information:

The hotel is serving, breakfast and small lunch and dinner. Breakfast is served daily from 7.30 until 10.30. For guests who booked a rate including breakfast, we would be pleased to assist with pre-booking your table in our restaurant. Please contact us for assistance.
Kindly note that for guests who have booked a rate excluding breakfast, we will review your request subject to availability, the price for breakfast is £40.00 per person for our Full English Breakfast and £25 per person for Continental Breakfast.

Lunch is served from 12pm until 5pm. Afternoon Tea is served from 3pm until 5pm and would need to be pre-booked 24hours in advance.

Dinner is served from Tuesday until Thursday from 6pm until 9pm and Friday and Saturday from 6pm until 9.30pm. The restaurant is closed for dinner on Sundays and Mondays.

In-house guests will have complimentary access to the Bath House from 8am to 10am and from 7pm to 9pm daily. Access from 10am to 7pm will be exclusively reserved for guests who are having treatments in Spa Village or purchase the Spa Experience Access. Kindly note that children aged 15 years and younger are not allowed in the Spa Village.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 21 per day.

Location

Guest Reviews

9.2
Based on 4575 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.2
G
gary couple gi
9
2026-06-27 via Nuitee
C
Chrisa solo_traveller gb
6
Do not book this hotel if you want a 5 star experience
Pros:

- Great location
- beautiful building

Cons:

- little actual air conditioning
- didn't clean the room unless told
- very uncomfortable bed
- no blackout shutters or curtains (come on, basic for supposedly 5 star hotels)
- had to pay extra if you wanted to use the pool like 70 quid per person (again, that should automatically remove the 5th star)
- the food was vile (steak easily bought from Tesco's)
- no availability in their supposedly private car parking

Feels like the five star classification is an absolute scam

2026-06-27 via Nuitee
T
Tatiana couple de
8
Price to quality ratio could be better
Pros:

Great location, direct access to hot spring water in the spa

Cons:

The mattress was too soft. Breakfast was not worth 30 pounds per person. And they charge 70 pounds per person for 3 hour access to the spa if you come outside the complimentary hours (which are not convenient of course).

2026-06-27 via Nuitee
K
Karine couple ca
10
Lovely place to stay: beautiful spa
Pros:

Beautiful spa, very comfortable and spacious room.

Cons:

Wasn't thrilled that our spa session was interrupted by a 1-hour long senior water yoga session.

2026-06-27 via Nuitee
D
David solo_traveller gb
8
2026-06-26 via Nuitee
R
Robert solo_traveller us
9
Highlight was the hot pools at the end of the day
Pros:

Great location and hot pools in the building

Cons:

No complaints

2026-06-26 via Nuitee
R
Richard couple gb
10
A wonderful short break in sumptuous surroundings
Pros:

The spa was amazing and the room was very spacious and furnished beautifully

Cons:

Nothing

2026-06-26 via Nuitee
M
Melissa solo_traveller gb
9
Excellent service.
Pros:

Wonderful welcome! I arrived by car and they had made a note of my car registration plate so were able to come out and greet me by name and then give excellent and clear directions to the hotel car park. They staff were consistently welcoming and warm, and took care to remember my name and greet me personally, which was nice.
The room I had was spacious and comfortable, and the spa area was well-equipped.

Cons:

The gym was dated and the treadmills were effectively out of order -- really need to spruce that part up!
The breakfast was ok -- but 'just ok'. Not a huge selection on the buffet. There were options you could have cooked to order but for the money I expected something a bit more elaborate.
The bar area is quite small, so be prepared to queue for a seat. I think they could also offer some little nibbles in there to elevate the experience.

2026-06-26 via Nuitee
K
Karim couple us
4
Pros:

Not a true 5 star hotel in terms of service

2026-06-26 via Nuitee
A
Andrew couple us
10
Lovely short stay
Pros:

The pool was lovely

Cons:

Would have been nice to see a plunge pool

2026-06-25 via Nuitee
A
Alex couple gb
9
2026-06-25 via Nuitee
M
Mohideen couple gb
10
2026-06-25 via Nuitee
M
Musizi solo_traveller ae
10
Pros:

Amazing rooms old style
Beautiful spa
It was fantastic life experience to stay in this distinguished hotel
Great staff in concierge Nick and Tony

Cons:

Nothing

2026-06-25 via Nuitee
L
Lisa couple gb
9
2026-06-24 via Nuitee
A
ALAN couple gb
9
Really enjoyable stay.
Pros:

The room. The value. Housekeeping services. The Spa. Room and hotel temp during the heatwave.

2026-06-24 via Nuitee
J
Julie couple gb
10
A special treat in the centre of Bath
Pros:

A great location in the centre of Bath. Impeccably clean with professional friendly staff throughout the entire hotel. This is our go to hotel in Bath as we love the spa and the breakfast is fabulous too.

2026-06-24 via Nuitee
N
Nyah couple gb
10
It was relaxing and the staff made us feel welcome and we would stay here again and recommend it to others.
Pros:

The rooms were spotless, the staff were all lovely and the facilities were incredible and in a perfect location.

Cons:

Can’t answer this - loved everything!

2026-06-23 via Nuitee
U
UNA extended_group us
9
2026-06-23 via Nuitee
C
Craig couple gb
10
Pros:

Fantastic location

2026-06-23 via Nuitee
B
Beatrice couple it
8
Giusto compromesso
Pros:

Struttura centrale con belle terme all’interno comprese nel pernottamento. Letto molto comodo e camera ampia il giusto.

2026-06-22 via Nuitee