Mountain Vista Inn & Suites - Walking Distance to the Island

Hotels
6.9 (3665 reviews)
2647 Parkway , Pigeon Forge , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms for families
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
5.06
Multiple mentions of unclean rooms and dirty conditions.
Service
7.03
Staff needs improvement in housekeeping and overall service.
Location
10
Located near attractions, with several reviews highlighting the convenience.
Room Quality
6.07
Several complaints about outdated and poorly maintained rooms.
Amenities
6.02
Some amenities described as outdated or broken.
Value for Money
7.05
Customer dissatisfaction with pricing versus quality.
Food and Beverage
6.01
Limited offerings noted, with some complaints about quality.
Overall Experience
7.96
Mixed feedback with significant issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:28

Property Description

Convenient Location
Located just steps away from popular attractions like the Dolly Parton Pirate Show and a short distance from the heart of Pigeon Forge, Mountain Vista Inn & Suites - Parkway offers a prime spot for your stay.

Modern Amenities
Enjoy the comfort of well-equipped rooms featuring flat-screen TVs, private bathrooms with complimentary toiletries, and convenient microwaves for your convenience. Stay connected with complimentary WiFi during your visit.

Relaxing Sun Terrace
Unwind and soak up the sun on the hotel's sun terrace, offering a peaceful retreat after a day of exploring the nearby sights.

Experience comfort and convenience at Mountain Vista Inn & Suites - Parkway. Book now for a memorable stay in Pigeon Forge!

Important information:

Guests under 21 years old can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

6.9
Based on 3665 reviews
Cleanliness: 5.06
Service: 7.03
Location: 10
Room Quality: 6.07
Amenities: 6.02
Value for Money: 7.05
Food and Beverage: 6.01
Overall Experience: 7.96
C
Carlita • family_with_children • us
6
Pros:

The location

Cons:

The Staff was not the friendliest

2026-04-11 • via Nuitee
M
Melinda • family_with_children • us
10
2026-04-11 • via Nuitee
G
Gloria • couple • us
7
Pros:

Great location, friendly staff, clean room, fresh towels and wash rags everyday!

Cons:

Pool was gross! Elevator stank... however I didn't plan on swimming and I only had to use the Elevator a couple times. All in all would stay here again!!!

2026-04-11 • via Nuitee
J
Jessica • family_with_children • us
1
Disgusting and will never be back
Pros:

The view

Cons:

It was disgusting. The first room was filled with the aroma of urine, and gnats flying. We were moved to a second room in which was filthy.

2026-04-11 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-04-11 • via Nuitee
A
Angela • couple • us
10
2026-04-10 • via Nuitee
T
Tonya • family_with_children • us
10
Cons:

Pool way to cold and very loud neighbors

2026-04-10 • via Nuitee
D
daisy • family_with_children • us
7
2026-04-10 • via Nuitee
M
Mary Patricia • couple • us
7
2026-04-10 • via Nuitee
G
Gina • couple • us
10
2026-04-10 • via Nuitee
M
Margarito • family_with_children • us
4
2026-04-10 • via Nuitee
M
Moore • family_with_children • us
10
Have stayed here alot and will continue to stay here
Pros:

Everything

Cons:

None

2026-04-10 • via Nuitee
N
Nancy • extended_group • us
7
2026-04-10 • via Nuitee
M
Michelle • couple • us
8
Everyone was nice and made it very easy to stay
Pros:

Things was very good room was clean and comfortable

2026-04-09 • via Nuitee
P
Patricia • extended_group • us
8
2026-04-09 • via Nuitee
S
Shawna • couple • us
8
2026-04-08 • via Nuitee
S
Scott • couple • us
7
2026-04-08 • via Nuitee
K
Kara • family_with_children • us
3
I would have honestly felt better sleeping in my car. I can't believe that I paid to stay in this pl
Pros:

The location

Cons:

The rooms were filthy, found roaches in the room, parking was terrible and the family staying next to us was up all night every single night until day light so we didn't get any sleep. Wish I wouldn't have even spent money on this stay here.

2026-04-08 • via Nuitee
M
Mary • couple • us
10
I have stayed here several times and I keep coming back love the location and staff. Would recommend
Pros:

Love the location

Cons:

Staff was very friendly and helpful

2026-04-08 • via Nuitee
K
katlyn • family_with_children • us
4
It was decent enough for 1 night. But we would rather spend the extra money and stay somewhere else from now on.
Pros:

Location was great

Cons:

Dirty. Mold in the shower. Prongs sticking out of the outlet in the bathroom

2026-04-08 • via Nuitee