Mountain Vista Inn & Suites - Walking Distance to the Island

Hotels
6.9 (3833 reviews)
2647 Parkway , Pigeon Forge , us

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms for families
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
5.06
Multiple mentions of unclean rooms and dirty conditions.
Service
7.03
Staff needs improvement in housekeeping and overall service.
Location
10
Located near attractions, with several reviews highlighting the convenience.
Room Quality
6.07
Several complaints about outdated and poorly maintained rooms.
Amenities
6.02
Some amenities described as outdated or broken.
Value for Money
7.05
Customer dissatisfaction with pricing versus quality.
Food and Beverage
6.01
Limited offerings noted, with some complaints about quality.
Overall Experience
7.96
Mixed feedback with significant issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:28

Property Description

Convenient Location
Located just steps away from popular attractions like the Dolly Parton Pirate Show and a short distance from the heart of Pigeon Forge, Mountain Vista Inn & Suites - Parkway offers a prime spot for your stay.

Modern Amenities
Enjoy the comfort of well-equipped rooms featuring flat-screen TVs, private bathrooms with complimentary toiletries, and convenient microwaves for your convenience. Stay connected with complimentary WiFi during your visit.

Relaxing Sun Terrace
Unwind and soak up the sun on the hotel's sun terrace, offering a peaceful retreat after a day of exploring the nearby sights.

Experience comfort and convenience at Mountain Vista Inn & Suites - Parkway. Book now for a memorable stay in Pigeon Forge!

Important information:

Guests under 21 years old can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

6.9
Based on 3833 reviews
Cleanliness: 5.06
Service: 7.03
Location: 10
Room Quality: 6.07
Amenities: 6.02
Value for Money: 7.05
Food and Beverage: 6.01
Overall Experience: 7.96
T
tammy • solo_traveller • us
10
2026-06-06 • via Nuitee
B
Ballew • family_with_children • us
10
2026-06-05 • via Nuitee
B
Bryan • family_with_children • us
10
2026-06-05 • via Nuitee
D
DD_Law • solo_traveller • us
6
Pros:

Fairly close to The Island. Parking at bank on weekends.

Cons:

Tiny lot to park during week and must park behind building across the street. Broken lights in room.

2026-06-05 • via Nuitee
C
Crystal • couple • us
5
Wonderful location but not the greatest
Pros:

Perfect location

Cons:

Needs cleaned and updated. Saw some bugs…. They have a pool but too gross to even think about swimming in it.

2026-06-05 • via Nuitee
R
Rodney • family_with_children • us
9
2026-06-04 • via Nuitee
S
Smith • solo_traveller • us
10
2026-06-03 • via Nuitee
M
Michelle • solo_traveller • us
8
Pros:

The room was spacious. Loved the seperate sink areas.

Cons:

The floors were very dirty.

2026-06-02 • via Nuitee
M
Miranda • extended_group • us
6
2026-06-02 • via Nuitee
K
kristina • solo_traveller • us
5
2026-06-02 • via Nuitee
J
Jaime • family_with_children • us
7
Decent hotel within walking distance too many attractions
Pros:

I like that the two beds were separated by the bathrooms and doors that close. (There was only one air conditioner, and if the doors are closed, the back bed does not get any air.) The hotel was within walking distance of the island, truth quest, and pirate adventures. The rooms did not have carpet. There was a walk-in shower. The sink was not in the same room as the toilet and shower, which allowed others to access the sink while the other facilities were in use.
The room was decently clean, but could have used more detailed cleaning.

Cons:

It appears that there has been some renovations done to the hotel, but additional work is still needed. The air conditioner was not effective for the two room unit. The elevator was sketchy. A couple became stuck in the elevator during our trip and the fire department had to come and get them out. The elevator remained operable throughout our trip. I was hesitant about using it. Pillows were flat.

2026-06-02 • via Nuitee
T
Tony • extended_group • us
5
It’s a nice stay if you are on a tight budget
Pros:

The convenience

Cons:

The beds and pillows wasn’t much and the king suites don’t have same room a/c’s

2026-06-02 • via Nuitee
K
Kelsey • solo_traveller • us
7
Cheap hotel worth the money if you’re on a budget.
Pros:

Nice big room. Everything seemed pretty clean except under the pull out bed.

Cons:

Pull out couch was dirty underneath. Pool was like titanic ice water. There was a stain on the sheet on the pullout sofa. Elevator was kind of scary.

2026-06-01 • via Nuitee
A
Angela • solo_traveller • us
6
2026-06-01 • via Nuitee
A
Ashley • solo_traveller • us
1
2026-06-01 • via Nuitee
D
Darin • extended_group • us
1
We will not be booking this hotel in the future
Pros:

The only thing that we liked was the shower.

Cons:

Shortly after arriving, we got stuck in the elevator. After waiting 20 mins for the fire department to get there the person at the front desk didn't even come check on us to see if we were okay. We get into the room, pictures did not meet expectations, dirty floors, dirty mess under the beds, scrapes on the walls and door frames, mold and rust above the shower, non working light, loose plug outlets.

2026-06-01 • via Nuitee
E
Emma • family_with_children • us
6
2026-06-01 • via Nuitee
S
Shawn • couple • us
8
2026-05-31 • via Nuitee
R
Ricky • solo_traveller • us
8
Pros:

Location

Cons:

Middle room had no A/C. Very hot

2026-05-31 • via Nuitee
L
leslie • solo_traveller • us
10
Pros:

The location and the space it offered

2026-05-31 • via Nuitee