Mountain Vista Inn & Suites - Walking Distance to the Island

Hotels
6.9 (4025 reviews)
2647 Parkway , Pigeon Forge , us
+1 865-365-4031

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Lift / Elevator
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms for families
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
5.06
Multiple mentions of unclean rooms and dirty conditions.
Service
7.03
Staff needs improvement in housekeeping and overall service.
Location
10
Located near attractions, with several reviews highlighting the convenience.
Room Quality
6.07
Several complaints about outdated and poorly maintained rooms.
Amenities
6.02
Some amenities described as outdated or broken.
Value for Money
7.05
Customer dissatisfaction with pricing versus quality.
Food and Beverage
6.01
Limited offerings noted, with some complaints about quality.
Overall Experience
7.96
Mixed feedback with significant issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:28

Property Description

Convenient Location
Located just steps away from popular attractions like the Dolly Parton Pirate Show and a short distance from the heart of Pigeon Forge, Mountain Vista Inn & Suites - Parkway offers a prime spot for your stay.

Modern Amenities
Enjoy the comfort of well-equipped rooms featuring flat-screen TVs, private bathrooms with complimentary toiletries, and convenient microwaves for your convenience. Stay connected with complimentary WiFi during your visit.

Relaxing Sun Terrace
Unwind and soak up the sun on the hotel's sun terrace, offering a peaceful retreat after a day of exploring the nearby sights.

Experience comfort and convenience at Mountain Vista Inn & Suites - Parkway. Book now for a memorable stay in Pigeon Forge!

Important information:

Guests under 21 years old can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

6.9
Based on 4025 reviews
Cleanliness: 5.06
Service: 7.03
Location: 10
Room Quality: 6.07
Amenities: 6.02
Value for Money: 7.05
Food and Beverage: 6.01
Overall Experience: 7.96
H
Holland • family_with_children • us
4
Disappointed
Pros:

Location was thr only thing I liked

Cons:

The place was run down and not worth the price we paid at all I'm very disappointed and I would not return with my family the pictures didn't match the rooms at all

2026-08-28 • via Nuitee
L
Lonnie • couple • us
7
2026-08-27 • via Nuitee
S
Sarah • solo_traveller • us
9
Loved our stay
Pros:

We enjoyed the pool. The top deck area. The 3 bedroom room.

Cons:

Pool and front desk close early. No breakfast.

2026-08-26 • via Nuitee
D
Dustin • family_with_children • us
6
Was okay for what we needed for the 2 nights but will most likely not stay again
Pros:

Distance to everything

Cons:

Pool was small and room needed some fixes stove eye was cracked so we didn’t use it and there was chipped paint

2026-08-25 • via Nuitee
C
Charles • solo_traveller • us
6
Pros:

It was a place to rest my head

Cons:

Pictures of place online vs actually in person. Looked like two different places. Walls dirty looking and half painted. Water damage in ceiling. Rented multi bedroom unit. Center unit light switch was broken and no AC in the room. Rear room had AC and front room. Front room AC unit barely put cool air out. Blood stains on bedding. Charged a $50 refundable damage deposit. We left no damage but only got $38 back. Small parking lot. Had to park across a road in a overflow lot. Not fun crossing a busy road with small kids.

2026-08-25 • via Nuitee
B
Beavers • solo_traveller • us
8
Cons:

Had to wait till 5 o'clock to get in our room it wasn't done till then. The had to wait for them to do it

2026-08-25 • via Nuitee
T
Tammy Vest • solo_traveller • us
9
Pros:

Location price

Cons:

The mattresses were a little uncomfortable for us.

2026-08-25 • via Nuitee
E
Emily • family_with_children • us
10
2026-08-24 • via Nuitee
C
Christian • family_with_children • us
6
2026-08-24 • via Nuitee
C
Christopher • couple • us
5
2026-08-24 • via Nuitee
M
Melissa • couple • us
1
Pros:

We did not stay me still waiting on our refund. Very nasty left used soap in shower, food on the hanging shelf that you couldn’t even use nasty stuff on wall, bad odor I needed a shower when I walked out

Cons:

It’s very nasty pictures does not match the website

2026-08-24 • via Nuitee
D
Dawn • solo_traveller • us
3
2026-08-24 • via Nuitee
S
Staci • solo_traveller • us
10
2026-08-24 • via Nuitee
J
Jill • couple • us
1
The staff didn’t speak they were hateful and not helpful. Floors were dirty will never stay again. Try to cancel days ah
Pros:

Really nothing

Cons:

Everything

2026-08-24 • via Nuitee
C
Castro • family_with_children • us
10
2026-08-24 • via Nuitee
D
DinaLee • extended_group • us
10
It was perfect.
Pros:

The location was perfect. We were able to walk to the island and other places. Parking was not bad. We came for Jeep Invasion and was able to be there and see everything.

2026-08-24 • via Nuitee
N
Nicole • couple • us
9
Great
Pros:

Location

Cons:

Could be a little cleaner

2026-08-23 • via Nuitee
C
Chrissy • extended_group • us
10
Pros:

Clean and convenient location

2026-08-23 • via Nuitee
D
deshan morrison • family_with_children • us
7
Pool cold room half assed cleaned
Pros:

Room layout

Cons:

Rude housekeeper, they don't wait on an answer they knock then just walk in your room. You could be sleep, in the shower or whatever. Not checking out that day and they just walk on in.

2026-08-23 • via Nuitee
D
David • family_with_children • us
10
Pros:

Location for the event

2026-08-23 • via Nuitee