The Columbia

Hotels
7.8 (6018 reviews)
95-99 Lancaster Gate , London , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Old bathrooms
Variable cleanliness

Categories

Cleanliness
6.76
Mixed reviews regarding cleanliness; noted issues with dirty towels and general upkeep.
Service
8.73
Generally positive feedback on staff friendliness and helpfulness.
Location
9.27
Many reviews praised the central and convenient location of the hotel.
Room Quality
7.22
Rooms generally seen as adequately sized but some were noted as old or small.
Amenities
7.75
Standard amenities but some areas, like bathrooms, need updating.
Value for Money
6.71
Perceived as overpriced given the condition of the hotel.
Food and Beverage
8.26
Positive feedback on breakfast variety but missed some items.
Overall Experience
7.73
Overall a satisfactory stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Central Location and Stunning Views
The Columbia Hotel in London offers a prime location just a short walk from Lancaster Gate Tube station, providing easy access to the city's attractions. With views overlooking Hyde Park and Kensington Gardens, guests can immerse themselves in the beauty of London's greenery.

Comfortable Rooms and Convenient Amenities
Each room at the Columbia Hotel is thoughtfully equipped with modern conveniences such as a flat-screen TV, tea/coffee making facilities, and a private bathroom with complimentary toiletries. The 24-hour front desk ensures that guests have everything they need for a comfortable stay.

On-Site Bar and Free WiFi
Guests can unwind at the on-site bar and lounge, enjoying a selection of food and drinks. Free WiFi in public areas allows for easy connectivity throughout the property. Start your day with a Continental breakfast To Go before heading out to explore the nearby attractions.

Book your stay at the Columbia Hotel for a memorable London experience!

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply. Bookings made with a breakfast package include a Continental buffet: croissants and rolls with preserves, sweet pastries, cereals, cheese, ham, fruit, tea, coffee, fruit juice. Take-away box available on request.

The Columbia Hotel is a non-smoking establishment and respectfully ask guests to adhere to this policy. If a room has been smoked in, it shall be necessary to apply a charge of GBP 150.00 to the room account to cover additional costs such as +deep cleaning and the necessity of having to put the room off for the following days guest arriving.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 6018 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 7.73
M
Marius • couple • lt
7
2026-06-12 • via Nuitee
S
Stephen • couple • gb
9
Very enjoyable stay, ideal for the Royal Albert Hall & Paddington station
Pros:

Location, cleanliness, rooms and staff. Proximity to Paddington

Cons:

Nothing

2026-06-11 • via Nuitee
E
Emily • family_with_children • us
10
2026-06-11 • via Nuitee
J
Jenny • couple • za
6
Had a good stay here, have stayed many times, very convenient and reasonable but is now a bit dusty and needs a refreshe
Pros:

The location

Cons:

It’s quite old now, needs a refresh

2026-06-11 • via Nuitee
B
Beverley • couple • au
7
Adequate for what we paid
Pros:

Location was good, staff very friendly and everything was clean and comfortable

Cons:

Size of room, no room for cases etc. The hotel need a bit of upgrading, repainting in some areas

2026-06-11 • via Nuitee
K
Keeva • solo_traveller • gb
9
Dog friendly hotel overlooking Hyde park.
Pros:

I stay here often due to it being dog friendly and with no additional charges. Housekeeping is superb.

2026-06-09 • via Nuitee
R
RedFilthLA • solo_traveller • us
6
Pros:

Location

Cons:

Bathroom, shower is for people 5 ft tall.

2026-06-09 • via Nuitee
M
Merrian • family_with_children • us
10
Welcoming / Cool vibe - trendy.
Pros:

Loved the location. I liked the vibe! It’s old but lovely! The term Shabby Chic is good - but I felt like it was better than that. Staff was very nice - buffet bfast very good.

Cons:

No AC - but they provided a fan that was sufficient. We visited when it wasn’t hot (65 degrees)

2026-06-09 • via Nuitee
R
Radoslaw • family_with_children • pl
7
świetna lokalizaja największym atutem hotelu
Pros:

super lokalizacja, wspaniała oklolica.

Cons:

hotel nieco nadszarpnięty zębem czasu, ale ma swój klimat.

2026-06-08 • via Nuitee
E
Edgar • couple • us
8
Great stay, clean, well located, and helpful staff.
Pros:

Cleanliness, location, staff.

Cons:

Rooms could benefit from a safe and an upgrade in finishes.

2026-06-08 • via Nuitee
L
Ljubić • solo_traveller • hr
10
Pros:

We had an excellent stay at this hotel. The staff were wonderful, friendly, and always willing to help. The location is fantastic, making it easy to explore the city and reach all the main attractions.
Everything was clean, tidy, and very well maintained. The breakfast was delicious, fresh, and had just the right variety of options.
We are very satisfied with our experience and would definitely come back again. Highly recommended!

Cons:

We have no complaints. Everything met our expectations and we were very satisfied with our stay.

2026-06-08 • via Nuitee
K
Kin Nam • couple • hk
9
2026-06-08 • via Nuitee
M
Merle • couple • de
6
Pros:

Die Lage ist top! Das Hotel ist in die Jahre gekommen, wirklich alt, aber gepflegt und irgendwie charmant! Es ist teuer, aber für London ein guter Kurs!

Cons:

Dusche in der Badewanne zum reinklettern, kleines Bett, klappernde Fenster, aber sauber.

2026-06-07 • via Nuitee
E
Elizabeth • couple • gb
8
Pros:

Great location to explore central London. Perfect for Hyde park.
Second time staying…good clean rooms.
This time it was a heatwave 30c ….air con is really needed to make this hotel perfect!

2026-06-07 • via Nuitee
H
H.S. • solo_traveller • de
9
2026-06-06 • via Nuitee
C
Claire • solo_traveller • mt
6
Pros:

Hotel location is absolutely fantastic, staff are great.

Cons:

The hotel needs a major upgrade and refurbishment in all respects. Breakfast was not worth the price paid.

2026-06-06 • via Nuitee
M
Marcin • couple • pl
3
do not recomend
Pros:

localisation

Cons:

Unfortunately, my stay did not meet my expectations. The room was stuffy and poorly ventilated, and without air conditioning it became uncomfortably hot. The view from the room was unpleasant and significantly affected the overall experience. In addition, the breakfast was disappointing, with a limited selection and average quality. In my opinion, the hotel does not offer good value for money.

2026-06-06 • via Nuitee
B
Barbará • extended_group • ar
10
buena ubicación, habitaciones grandes y muy amables los empleados
Pros:

La atencion de Katie fue excelente, y como ermos 3 , le habia solicitado una habitación grande y me ofreció una enorme y muy bien ubicada. Ademas tuvo la gentileza de hacernos un chek in adelantado. Estoy sumamanete agradecida a Hotel y en especial a Katie Hizo nuestra estadia indolvidable

Cons:

nada

2026-06-04 • via Nuitee
S
Shane • solo_traveller • ch
4
Old and smelly
Pros:

Staff was friendly

Cons:

Old, smelly, only one big window leading to a balcony. I Wasn't comfortable leaving the window open, someone could slip in.
Shower so low I had to bend in half to fit under.
Ironing board half broken. Thankfully I could partially temporarily fix it enough to iron my shirt.
For breakfast no eggs/beans etc...
I expected more.

2026-06-04 • via Nuitee
K
Kajsa • family_with_children • gb
3
Great location, very run down hotel. Not worth the price.
Pros:

The location is fantastic. Walk straight into Hyde Park in the morning, or a little further to get to Notting Hill and Holland Park. We drove so chose this hotel as they have parking. Breakfast is ok, good pastries. Nothing special but ok choice for a continental breakfast, fully stocked and clean and tidy.

Cons:

Room had a weird smell. Very warm and stuffy even with window open and fans on. Sockets on either side of the bed didn't work. The bathroom wasn't clean, hair all over the bath. Was going to mention it but I instinctly got rid of all the hair myself.
The pictures on their website and booking.com are very misleading. It doesn't look like that at all. Honestly feel like reporting them.
The seating area downstairs is big and airy, but the chairs are really run down and dirty so didn't want to sit there.

2026-06-03 • via Nuitee