The Columbia

Hotels
7.8 (5807 reviews)
95-99 Lancaster Gate , London , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Old bathrooms
Variable cleanliness

Categories

Cleanliness
6.76
Mixed reviews regarding cleanliness; noted issues with dirty towels and general upkeep.
Service
8.73
Generally positive feedback on staff friendliness and helpfulness.
Location
9.27
Many reviews praised the central and convenient location of the hotel.
Room Quality
7.22
Rooms generally seen as adequately sized but some were noted as old or small.
Amenities
7.75
Standard amenities but some areas, like bathrooms, need updating.
Value for Money
6.71
Perceived as overpriced given the condition of the hotel.
Food and Beverage
8.26
Positive feedback on breakfast variety but missed some items.
Overall Experience
7.73
Overall a satisfactory stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Central Location and Stunning Views
The Columbia Hotel in London offers a prime location just a short walk from Lancaster Gate Tube station, providing easy access to the city's attractions. With views overlooking Hyde Park and Kensington Gardens, guests can immerse themselves in the beauty of London's greenery.

Comfortable Rooms and Convenient Amenities
Each room at the Columbia Hotel is thoughtfully equipped with modern conveniences such as a flat-screen TV, tea/coffee making facilities, and a private bathroom with complimentary toiletries. The 24-hour front desk ensures that guests have everything they need for a comfortable stay.

On-Site Bar and Free WiFi
Guests can unwind at the on-site bar and lounge, enjoying a selection of food and drinks. Free WiFi in public areas allows for easy connectivity throughout the property. Start your day with a Continental breakfast To Go before heading out to explore the nearby attractions.

Book your stay at the Columbia Hotel for a memorable London experience!

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply. Bookings made with a breakfast package include a Continental buffet: croissants and rolls with preserves, sweet pastries, cereals, cheese, ham, fruit, tea, coffee, fruit juice. Take-away box available on request.

The Columbia Hotel is a non-smoking establishment and respectfully ask guests to adhere to this policy. If a room has been smoked in, it shall be necessary to apply a charge of GBP 150.00 to the room account to cover additional costs such as +deep cleaning and the necessity of having to put the room off for the following days guest arriving.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 5807 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 7.73
A
Anna-Maria couple de
9
2026-04-11 via Nuitee
V
Valery couple es
9
I had a great stay and would happily come back again
Pros:

The location was excellent—not only was the neighborhood great, but it was also very close to public transport and the city's main landmarks.
The rooms were quite spacious, the hotel has its own charm, and the breakfast was good.

2026-04-11 via Nuitee
M
Martin V. family_with_children de
10
Es war ein toller Aufenthalt mit Flair im The Columbia.
2026-04-10 via Nuitee
M
Magnus family_with_children se
9
2026-04-10 via Nuitee
P
Perri couple gb
10
Pros:

Great location. Room was comfortable and cozy and clean. Staff were very friendly and we enjoyed having a glass of wine in the lounge.

2026-04-10 via Nuitee
A
Anika extended_group it
7
2026-04-09 via Nuitee
P
Pia couple se
7
2026-04-09 via Nuitee
P
Portelli Shaw couple mt
10
2026-04-09 via Nuitee
A
Alice family_with_children it
9
Camera stupenda il resto da rimodernare
Pros:

La camera

Cons:

I corridoi del Piano ed il bagno

2026-04-08 via Nuitee
C
Claleo couple it
8
The Columbia
2026-04-07 via Nuitee
D
Daniel couple gb
6
On arrival we were quite disappointed but after 4 days it really grew on us and the location is perfect
Pros:

Location is perfect bed was very comfortable and hotel was very clean

Cons:

Needs lot of updating painting new carpets.big hole in the carpet by the lift I tripped on. new bathroom suites.all this really let’s it down and just fresh painting would really help.

2026-04-07 via Nuitee
G
giorgio extended_group it
9
2026-04-07 via Nuitee
V
Vera Viktória couple hu
7
Összeségében pozitívan értékelném a szállashelyet, de a fent említett problémák miatt, legközelebb nem ide foglalnék.
Pros:

Minden nagyon közel volt, kedvesek voltak az ott dolgozók, mindenben segítettek

Cons:

Építkezés volt közvetlen a szálloda mellett, ami időnként hangos volt. Ár-érték arányban, túl árazottnak gondolom, a szoba tisztasága miatt (koszos fal, koszos tükör, első belépéskor hajat találtam a komódon). Illetve a reggeli egyáltalán nem volt változatos, nem volt zöldség sem.

2026-04-07 via Nuitee
R
roberta couple it
9
2026-04-07 via Nuitee
L
Lisette family_with_children nl
7
Mooie locatie. Hotel erg gedateerd.
Pros:

De locatie van dit hotel is super. Personeel is vriendelijk, ontbijt prima geregeld. In de basis is het een prima hotel.

Cons:

De gangen ruiken al niet fris en de kamers zijn zeer gedateerd. Zeker de douches, waarbij je de douchekop niet eens kan bewegen en een minimale straal uitkomt, kan echt niet voor deze prijzen. Foto’s komen niet overeen met de werkelijkheid.

2026-04-06 via Nuitee
G
Guinevere extended_group nl
9
Really really really good I loved it and very nice area aswell
Pros:

Looked very good and nice

Cons:

The shower head was way to small for us, couldn’t wash our hair comfortably, we were 180 cm +

2026-04-06 via Nuitee
F
francesca couple es
7
Buena estancia con detalles negativos. TRABAJADORES MARAVILLOSOS
Pros:

Me gustó la ubicación y el desayuno

Cons:

Las instalaciones le falta remodelación y el suelo suena mucho aparte muchas veces encontrabas y que papel o un sweter en el piso de los pasillos.

2026-04-06 via Nuitee
S
Schepers solo_traveller it
7
2026-04-06 via Nuitee
A
Ahmet extended_group tr
7
Pros:

Konumu güzeldi

Cons:

Eski bir bina ancak yeterince restorasyon yapılmamış. Bu sebeple özellikle yerlerdeki ahşaplar yürürlen çok ses yapıyor

2026-04-06 via Nuitee
R
Raija family_with_children fi
10
Jos mahdollisuus tulee, niin tullaan uudelleen
Pros:

Joustava ja erittäin ystävällinen henkilökunta.

Cons:

Ilmanvaihto olisi voinut olla parempi hotellihuoneessa

2026-04-06 via Nuitee