Hotel Coco Plaza

Hotels
8.9 (509 reviews)
Calle Francisco Bono 2 , Las Terrenas , do

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Pool cleanliness could improve
Surroundings poorly lit

Categories

Cleanliness
8.31
Some mention of cleanliness issues in the pool and terrace mattresses.
Service
9.28
Staff were described as very kind and personalized service was noted.
Location
9.32
Close to the beach and restaurants, location was highly praised.
Room Quality
8.77
Rooms are spacious and comfortable, although slightly outdated.
Amenities
8.8
Amenities include a swimming pool and parking; noted as satisfactory.
Value for Money
8.76
Good quality for the price, especially with breakfast included.
Food and Beverage
8.81
Breakfast positively mentioned, no negative remarks regarding food.
Overall Experience
9.18
Generally positive experiences expressed with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 06:24

Property Description

Convenient Location
Located just 400 metres from La Terrenas town centre, Coco Plaza Hotel offers a prime spot for exploring the area.

Comfortable Rooms and Amenities
The rooms feature a simple décor, air conditioning, TV, and a seating area for relaxation. The bathroom includes complimentary toiletries for your convenience.

Dining Options and Services
Enjoy a complimentary breakfast served between 07:30 and 10:30, and visit the on-site snack bar open until midnight. For lunch and dinner, make a reservation at Coco Plaza's à la carte restaurant. Plus, with various food options within 500 metres, culinary delights are always close by.

Ready to experience comfort and convenience at Coco Plaza Hotel? Book now and make the most of your stay!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 509 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
R
Rebeca • couple • es
8
Excelente ambiente caribeño
Pros:

La decoración es preciosa, nuestra habitación era muy espaciosa y con una gran terraza a la piscina. Muy agradable y tranquilo, la piscina y el jardín muy bonitos también. Tiene parking privado y está al borde de la playa

Cons:

La zona de la piscina y las tumbonas no estaban limpias. El personal lleva ritmo caribeño y no entienden bien las solicitudes, pero sonríen y son amables

2026-06-24 • via Nuitee
J
José E. • couple • pr
8
Buena
Pros:

La localización.

Cons:

Los servicios sanitarios.

2026-06-23 • via Nuitee
A
Angel • family_with_children • do
8
Hotel Coco Plaza Terrenas-El Servicio marcó la diferencia.
Pros:

Desayuno estuvo a tiempo. Nos gustó aa ubicación de este hotel y su fresca y espaciosa area de parqueo. Las atenciones de todo el personal liderado por Esmeralda estuvieron genial.

2026-06-22 • via Nuitee
J
juana • family_with_children • do
8
Pros:

Es limpio y desayunos buenos !

Cons:

Algunos de los empleados no están presentables para atender a los clientes.

2026-06-22 • via Nuitee
E
Espino • solo_traveller • do
8
Pros:

La atención del personal, es fantástica.

Cons:

Todo estuvo bien.

2026-06-20 • via Nuitee
A
Adriano • couple • do
10
Habitación agradable, excelente limpieza de la habitación, bonita piscina, buen desayuno abundante.
Pros:

Habitación agradable, excelente limpieza de la habitación, bonita piscina, buen desayuno abundante.

2026-06-16 • via Nuitee
G
Gerard • family_with_children • de
9
Pros:

Lindas habitations, pero un poca antiquidada pero limpias y aire acondicionadas. disponible.
Piscina buenisima a lado. Hotel : 9, Servico : 10

Cons:

desayuno es fatal. demasiado aceite, Mangu no estaba hecha.
puntuacion de desayuno : 3

2026-06-16 • via Nuitee
A
Anne-Laure • extended_group • fr
10
2026-06-14 • via Nuitee
T
Thane • couple • do
10
Pros:

Muy lindo , limpio y acogedor

2026-06-08 • via Nuitee
M
Manuel • couple • do
10
Esta es la cuarta vez que volvemos a Coco Plaza, todo es perfecto.
Cons:

Esta es la cuarta vez que volvemos a Coco Plaza, todo es perfecto.

2026-06-06 • via Nuitee
L
Leona • couple • hr
3
Unsafe, unhygienic, and falling apart
Pros:

Location

Cons:

This place cannot even be called a hotel; at best, it is a poorly managed bed and breakfast that does not meet the absolute minimum standards of hospitality. To start with, the front desk staff do not even speak basic English, making communication incredibly difficult. We felt completely unsafe during our stay because the room door was very hard to close, and the lock was so flimsy it barely held together. The room itself lacked basic amenities like a trash can, a kettle, beach towels, or even a hand towel. The bathroom was in terrible condition with a foul smell, a toilet that flushed yellow water, and no window or mosquito net - just shutters that anyone could easily peer through or enter.

The low standards of hygiene actually caused us severe stomach problems, which forced us to cut our stay short and insist on changing our accommodation. It is painfully obvious that this property is completely neglected and falling apart with zero investment. The breakfast was another disappointment; the orange juice was a cheap, diluted concentrate rather than fresh juice, the omelet was dry and mediocre, and they served pancakes with absolutely nothing to spread on them.

To top it off, the swimming pool was extremely dirty, so it was no surprise that it was completely abandoned by guests.

Thanks to Booking.com's intervention. However, despite all the clear complaints we made about the terrible conditions, they still had the audacity to tell us upon check-out that next time we should book directly through them instead of Booking.com. It is clear they completely missed the point and didn't realize that we were profoundly dissatisfied and would never dream of returning. Avoid this place if you value your safety and health.

2026-06-05 • via Nuitee
T
Tanya • family_with_children • do
7
Quiet, nice, will come back
Pros:

Nice Location near the beach and restaurants, quiet, nice pool.

Cons:

nothing

2026-06-04 • via Nuitee
A
Adriano • couple • it
7
Due notti in una struttura con rapporto qualità’ prezzo ottimale
Pros:

Qualità prezzo, piscina. Camere un po’ datate

Cons:

Nulla

2026-06-01 • via Nuitee
N
Nelson Eddy • family_with_children • do
10
Everything was perfect, I will comeback
Pros:

Everything was perfectly cleaned, the property is close to the beach and supermarkets.

Cons:

I had to ask for breakfast a few time, it was not a big deal.

2026-06-01 • via Nuitee
A
Agustina • couple • ar
8
CERCA DE TODO!
Pros:

La ubicación es lo que más destaco, se encuentra a 15 minutos caminando Playa Ballenas muy linda y tranquila donde encuentran bares sobre la linea de playa y le da más vida, se escucha música y genera otro ambiente. Hacia la otra dirección a 30 minutos caminando está Playa Punta Poppy, también preciosa y más tranquila, sin tantos bares.
El centro de Las Terrenas también se encuentra a unos pocos minutos a pie, lo que lo hace ideal para poder acceder a bares y restaurantes.
Las instalaciones del hotel son buenas, baños grandes y habitación cómoda, tal como se muestra en las fotos.
El desayuno se pide por medio de un Menu, el cual es bastante completo y podes pedir todas las opciones que quieras, si bien lo hacen en el momento lo traen a la mesa bastante rápido.
El hotel cuenta con pileta, no hicimos uso pero se la veía en buenas condiciones.
Podemos destacar el buen trato, es para el personal de limpieza, siempre estaba dispuesto a ayudar y te saludaba con una sonrisa.
La relación precio/calidad es termino medio. Si buscas mayor categoría y más atención no es el lugar indicado, si buscas un lugar para dormir y empezar el día con un desayuno es más acertado.

Cons:

Con respecto al trato del personal, era muy variado. Algunos te trataban bien pero la gran mayoría no. Una mañana pedimos agua caliente en un termo y el dueño del hotel le preguntaba de forma insistente en Francés (cuando nosotros hablamos en español y claramente el dueño y la recepcionista también) a la recepcionista para que lo queríamos, estando nosotros presentes (daba la sensación que no querían que entendiéramos que estaban ellos hablando, sobre nuestra petición) lo cual, no es muy agradable.

2026-06-01 • via Nuitee
J
Juan Carlos • couple • do
10
Excelente.
Pros:

Todo. El mejor hotel, barato, cerca de todo, la playa esta en frente. Agua caliente y piscina. Siempre volveré a este hotel.

2026-05-29 • via Nuitee
A
Adrian • couple • do
10
Todo fue hermoso, creo que volveremos.
Pros:

Todo fue hermoso, creo que volveremos.

2026-05-27 • via Nuitee
L
Laura Cristina • solo_traveller • co
9
Pros:

Habitaciones comodas

2026-05-26 • via Nuitee
A
Alia • couple • us
9
We loved staying here! Great staff, centrally located but quiet.
Pros:

Perfectly located, less than a block from the beach, and a very short walk to both Playa Bellena and Punta Popy, and lots of great restaurants. Esmeralda was so kind, friendly, and helpful. The room had a back terrace that walked out to the pool. Plenty of off-street parking. And breakfast was great!

Cons:

It’s quite cute, though don’t expect a perfectly spotless room for the price. It was clean but there was a little mold on the A/C unit, and some dirty old grout, and no place to put toiletries in the shower. But on the whole very worth it for the price.

2026-05-25 • via Nuitee
M
Maria • couple • do
10
Hotel muy agradable, habitaciones bien amuebladas y espaciosas
Pros:

Hotel muy agradable, habitaciones bien amuebladas y espaciosas, excelente relación calidad-precio, desayuno abundante y excelente, hermosa piscina.

2026-05-23 • via Nuitee