The Zehneria Hotel

Hotels
•
Sarovar (Louvre)
9.6 (740 reviews)
10 Karuna Road , Nairobi , ke

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Worn-out amenities

Categories

Cleanliness
8.59
Several reviews mentioned issues with cleanliness, specifically dirty bathrooms and worn-out towels.
Service
10
The staff are described as super helpful and responsive to queries, showcasing excellent service.
Location
10
Multiple reviews highlight the convenient location of the hotel, making it easy to access local attractions.
Room Quality
9.56
While some rooms were described as comfortable and spacious, there were also mentions of worn-out furnishings and bathroom issues.
Amenities
9.6
General comments suggest standard amenities but highlight issues like missing kitchen tools in rooms.
Value for Money
10
Most reviews indicated a good value for the price paid, especially in relation to location and service.
Food and Beverage
9.05
Food quality is mixed; breakfast had positive mentions but overall satisfaction was lower than expected.
Overall Experience
10
Overall, guests had a generally positive experience, despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:08

Property Description

Luxurious Accommodations
The Zehneria Portico offers elegantly furnished rooms and suites, each equipped with modern amenities such as a flat-screen TV, fully stocked minibar, and air-conditioning. The spacious suites even feature kitchenettes for added convenience.

Dining Experience
Indulge in a culinary journey at the hotel's restaurant, Seasons, which offers a diverse range of Continental, Asian, African, and Oceanic cuisine. After a delicious meal, unwind with cocktails and drinks at the poolside bar.

Convenient Location
Located in the suburb of Westlands, The Zehneria Portico is just 4 km away from Nairobi Central, making it a perfect choice for both leisure and business travelers. Explore nearby attractions like Nairobi Arboretum Park or easily reach Jomo Kenyatta International Airport within 30 minutes by car.

Experience luxury and convenience at The Zehneria Portico - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for US$15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    Children up to and including 15 years old stay for US$20 per person per night when using an available extra bed.
    People 16 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 740 reviews
Cleanliness: 8.59
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.05
Overall Experience: 10
S
Stanley • solo_traveller • ug
6
2026-06-06 • via Nuitee
L
Lawrence • solo_traveller • ng
8
The Hotel is good , but need some basic renovations to align with the current reality.
Pros:

The Hotel is spacious and the basic things were avaliable

Cons:

The Hotel needs heater in the room to address issue of cools for the people who don't like cool

2026-06-06 • via Nuitee
B
Brijesh • family_with_children • ke
9
2026-06-05 • via Nuitee
P
Patricia • couple • us
1
2026-06-04 • via Nuitee
B
Bin Shahid • extended_group • pk
7
2026-06-03 • via Nuitee
G
Gladys • couple • fr
8
2026-06-02 • via Nuitee
T
Thomas • couple • de
10
Perfect affordable downtown stay Westlands
Pros:

Central location only 5min by feet to Sarit Mall - Pool - Breakfast - Spacy Appartement

Cons:

Nothing

2026-06-02 • via Nuitee
S
Stanley • solo_traveller • ug
7
Pros:

Friendly ans helpful staff

Cons:

Old and not well maintained. Especially bathrooms had lot of wear and tear

2026-06-01 • via Nuitee
B
Baptiste • couple • fr
9
2026-05-28 • via Nuitee
S
Subhasish • solo_traveller • in
8
2026-05-27 • via Nuitee
R
Risikat • solo_traveller • sa
6
2026-05-26 • via Nuitee
M
Miguel • couple • es
10
2026-05-24 • via Nuitee
I
IRANEJEJE SHEMA • solo_traveller • rw
10
2026-05-23 • via Nuitee
K
Khalil Mohamed Ali • solo_traveller • ae
9
It was excellent! Will definetly come back
Pros:

The Location is great proximity around key locations in Weslands and the Staff were super friendly and helpful. The hotel was also very accommodative and allowed me a late checkout when I had a critical business call going on which I hugely appreciate.

2026-05-22 • via Nuitee
D
danjumbo • couple • ae
10
Excellent
Pros:

I had a wonderful time with my spouse took the deluxe double room with breakfast included the room is well lit had all inclusive gas, microwave,fridge ,wardrobe good for family or who likes more comfort. U will have value for ur money.
Friendly staffs,clean room with no pests, food is okay.
I will recommend this hotel.

Cons:

Nil

2026-05-20 • via Nuitee
T
Tessa • solo_traveller • ke
10
2026-05-20 • via Nuitee
F
Francis • solo_traveller • fr
9
Le personnel était très accueillant, aimable et toujours prêt à m'aider en cas de besoin.
Pros:

Le confort de la chambre et le personnel aimable.

2026-05-17 • via Nuitee
J
Jose Antonio 1 • solo_traveller • de
5
Pros:

Die Lage

Cons:

Hotel ist ziemlich heruntergekommen...bedarf einen richtigen Instandhaltung, aber komplett.
Die Zimmer sind richtig kaputt

2026-05-15 • via Nuitee
J
john • solo_traveller • ke
10
Pros:

Everything

Cons:

Nothing

2026-05-14 • via Nuitee
A
Ahura • solo_traveller • ug
9
Feedback
Pros:

Hotel Location is very good and courtesy of staff. They gave Excellent customer services

Cons:

The toilet system needs to be replaced. The permanent old brown stains all over the toilet give a filthy feeling.

2026-05-14 • via Nuitee