The Zehneria Hotel

Hotels
•
Sarovar (Louvre)
9.6 (784 reviews)
10 Karuna Road , Nairobi , ke

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Worn-out amenities

Categories

Cleanliness
8.59
Several reviews mentioned issues with cleanliness, specifically dirty bathrooms and worn-out towels.
Service
10
The staff are described as super helpful and responsive to queries, showcasing excellent service.
Location
10
Multiple reviews highlight the convenient location of the hotel, making it easy to access local attractions.
Room Quality
9.56
While some rooms were described as comfortable and spacious, there were also mentions of worn-out furnishings and bathroom issues.
Amenities
9.6
General comments suggest standard amenities but highlight issues like missing kitchen tools in rooms.
Value for Money
10
Most reviews indicated a good value for the price paid, especially in relation to location and service.
Food and Beverage
9.05
Food quality is mixed; breakfast had positive mentions but overall satisfaction was lower than expected.
Overall Experience
10
Overall, guests had a generally positive experience, despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:08

Property Description

Luxurious Accommodations
The Zehneria Portico offers elegantly furnished rooms and suites, each equipped with modern amenities such as a flat-screen TV, fully stocked minibar, and air-conditioning. The spacious suites even feature kitchenettes for added convenience.

Dining Experience
Indulge in a culinary journey at the hotel's restaurant, Seasons, which offers a diverse range of Continental, Asian, African, and Oceanic cuisine. After a delicious meal, unwind with cocktails and drinks at the poolside bar.

Convenient Location
Located in the suburb of Westlands, The Zehneria Portico is just 4 km away from Nairobi Central, making it a perfect choice for both leisure and business travelers. Explore nearby attractions like Nairobi Arboretum Park or easily reach Jomo Kenyatta International Airport within 30 minutes by car.

Experience luxury and convenience at The Zehneria Portico - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for US$15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    Children up to and including 15 years old stay for US$20 per person per night when using an available extra bed.
    People 16 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 784 reviews
Cleanliness: 8.59
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.05
Overall Experience: 10
M
Muriel • family_with_children • be
9
We voelden ons enorm welkom!
Pros:

Enorm vriendelijke mensen. Goed gelegen in Wedtlands. Hele goede matras. Lekker ontbijt.

Cons:

De douche was iets minder

2026-07-04 • via Nuitee
A
Ayahlush • solo_traveller • be
7
Pros:

The Location

Cons:

The location

2026-07-04 • via Nuitee
T
TARAS • solo_traveller • tz
8
2026-07-01 • via Nuitee
S
Sangeeta • solo_traveller • gb
8
Pros:

Great location in the Westlands with access to shopping malls. Lovely courteous staff especially the manager David. Huge spacious rooms with comfortable beds. Good spread of breakfast. Complimentary tea, coffee and bottled water were a nice added touch.

Cons:

Facilities need some upgrading from wear and tear.

2026-07-01 • via Nuitee
J
Jacqueline • solo_traveller • de
9
Pros:

It was the best place to be especially with the Family.

Cons:

Food was overpriced

2026-07-01 • via Nuitee
G
Godwin • solo_traveller • ug
6
It was a fair experience as the room was spacious enough coming at a fair cost.
Pros:

The location was good being near the Sarit Mall. The staff were very helpful.

Cons:

My room had cigarette smoke sipping through from some room who had a smoker till i was changed to another.

2026-06-30 • via Nuitee
F
Francis • solo_traveller • ug
9
Comfortable
Pros:

Breakfast was excellent. Location is perfect. Close to Sarit and westgate malls

2026-06-30 • via Nuitee
T
Tonyomenda • solo_traveller • ch
1
2026-06-29 • via Nuitee
A
Alice • solo_traveller • ke
6
good
Pros:

The staff responsiveness whenever there were issues

Cons:

One day, I needed my room refreshed and put a note on the door, but someone didn’t see it. I returned to an unrefreshed room, but the team acted quickly and cleaned it.
The breakfast is quite greasy; they like cutting sausages into 3 pieces and deep-frying them, which makes them soak in lots of oil. Provide more healthy options.

2026-06-29 • via Nuitee
D
Duyeon • solo_traveller • kr
10
2026-06-28 • via Nuitee
A
Alexander • solo_traveller • de
9
Nice stay at Zehneria as always
Pros:

Every time in Nairobi first choice for us. Everything great as always. Thank you.

Cons:

Nothing

2026-06-27 • via Nuitee
F
Francois • solo_traveller • nl
9
Pros:

Staff, the location, value for money..good bfast. Overall great choice.

Cons:

Not much. Just the rooms 206. 206, 306 may smell a bit of smoke because they are above the smoking room for the rest, great value for money

2026-06-26 • via Nuitee
M
Mohammed • solo_traveller • iq
10
Pros:

I liked everything I felt like I'm home the staff and reception and manager thay are all very much kind with us for next year without thinking i will choose same hote god bless them.

2026-06-23 • via Nuitee
M
Maria Norma • solo_traveller • es
8
Pros:

La unicacion ,.el trato del.personal.del restaurante y la recepcionista ,.esta.un poco decuidadas las habitaciones pero son muy espaciosas y grandes , la cama tambien es confortable , el desayuno bastante bueno tambien 🥰

Cons:

Las habitaciones olian a comida ... creo que del restaurante....Falta mantenimiento de las instalaciones con una renovacion el hotel.seria fantastico

2026-06-23 • via Nuitee
M
Mohammed • solo_traveller • iq
10
2026-06-23 • via Nuitee
B
Brijesh • family_with_children • ke
8
2026-06-23 • via Nuitee
M
Meeravali • family_with_children • qa
8
Good stay overall. The room, breakfast are great.
Pros:

The room and breakfast were very good,

Cons:

They can work more on gym.

2026-06-21 • via Nuitee
C
Chéron • extended_group • fr
6
Pros:

Chambre un peu vieille pas d’eau chaude cher pour ce que c’est

Cons:

La chambre un peu vieille

2026-06-20 • via Nuitee
C
Caroline • solo_traveller • za
6
Pros:

Friendly staff, good location for Sarit Expo Centre.

Cons:

The bathrooms really need some work! Old, broken, stained.

2026-06-20 • via Nuitee
K
Kagure • solo_traveller • ke
10
Pros:

We booked on wrong dates but the hotel staff was amazing
Muthoni at the reception was an angel
Everyone was awesome and kind
We'll be back that's for sure

2026-06-19 • via Nuitee