Mato Grosso Palace Hotel

Hotels
8.4 (1280 reviews)
Rua Joaquim Murtinho, 170 - Centro , Cuiabá , br

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service from staff
Good breakfast options
Cons:
Old room furnishings
Cleanliness issues reported

Categories

Cleanliness
7.65
Some guests reported issues with room cleanliness and maintenance.
Service
9.15
High praise for the staff's attentiveness and helpfulness.
Location
8.15
Central location but with limited options nearby.
Room Quality
7.15
Several complaints about the old furnishings and maintenance issues.
Amenities
8.65
Good amenities with a nice breakfast offered.
Value for Money
9.15
Considered a good deal by many guests.
Food and Beverage
8.65
Consistently high marks for breakfast.
Overall Experience
8.65
Overall positive experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:07

Property Description

Central Location
Situated in the heart of Cuiabá, Mato Grosso Palace Hotel offers convenience and accessibility to key city attractions and amenities.

Comfortable Accommodation
Experience air-conditioned rooms equipped with modern amenities such as cable TV, minibar, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Facilities
Indulge in the daily breakfast buffet, stay active at the fitness centre, and make use of the business centre, all designed to enhance your overall experience at Palace Mato Grosso.

Ready to experience comfort and convenience in Cuiabá? Book your stay at Mato Grosso Palace Hotel now!

Important information:

Please note that only small pets are allowed for a surcharge. Please contact the property for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for R$ 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1280 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.15
Room Quality: 7.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 8.65
R
Rita • solo_traveller • de
9
Gutes Hotel für die Zeit vor und nach dem Besuch im Pantanal. Wir haben uns wohlgefühlt.
Pros:

Sehr freundliches und hilfsbereites Personal im Restaurant und an der Rezeption. Besonders hervor heben möchten wir Eloisa, die uns in perfektem Englisch bei allen Anliegen mit Rat und Tat zu Seite stand.
Reichhaltiges Frühstücksbuffet.

Cons:

Für uns beim Frühstück zu wenig Auswahl an Wurst und Käse (an allen Tagen je nur eine, die gleiche Sorte).

2026-06-13 • via Nuitee
R
Rita • solo_traveller • de
9
Gutes Hotel für vor und nach dem Besuch des Pantanal
Pros:

Die Auswahl des Frühstückbuffets war groß. Das Personal sowohl im Restaurant als auch an der Rezeption- war sehr freundlich und hilfsbereit. Besonders hervorheben möchten wir Eloisa , die uns in perfektem Englisch bei allen Anliegen geholfen hat.

Cons:

Beim Frühstück zuwenig Auswahl an Wurst und Käse, dafür zuviele, zu süße Kuchen und Kekse. Typisch brasilianisch halt.

2026-06-13 • via Nuitee
M
Marcelo • solo_traveller • br
7
Pros:

Boa localização para quem deseja ficar no centro da cidade!

Cons:

Instalações antigas! Café da manhã regular!

2026-06-08 • via Nuitee
D
Debora • couple • br
10
2026-06-01 • via Nuitee
J
João Adilson • extended_group • br
9
2026-05-31 • via Nuitee
L
Luis Claudio • solo_traveller • br
8
Dentro do esperado
Pros:

Instalações reformadas. Funcionários atenciosos. Cama confortável. Boa localização. Café da manhã ok.

Cons:

Wi-fi fraco, não funciona com diversos apps. Iluminação só com lâmpada fria, precisa trocar por lâmpadas quentes nas arandelas junto a cama.

2026-05-30 • via Nuitee
J
Jose Belo Neto • family_with_children • br
8
Bom hotel.
Pros:

Da localização.

Cons:

Das acomodações.

2026-05-30 • via Nuitee
S
Solaine Guarnieri • family_with_children • br
8
2026-05-29 • via Nuitee
H
Horn • solo_traveller • br
8
2026-05-29 • via Nuitee
J
Jader Janer • couple • br
10
2026-05-27 • via Nuitee
R
Rogelma • solo_traveller • br
7
Gostei.
Pros:

Gostei da localização e das pessoas. Bom atendimento e quarto limpo.

Cons:

Por outro lado, não gostei do cesto do banheiro não possuir tampa. Além disso os pães do café da manhã não são fresquinhos.

2026-05-26 • via Nuitee
G
Geraldo José • couple • br
8
2026-05-25 • via Nuitee
M
MARCO A C • couple • br
6
2026-05-24 • via Nuitee
E
Eidsa Brenda • solo_traveller • br
8
Pros:

Boas acomodações e funcionários prestativos. Café da manhã bem servido, mas seria legal ter opção de proteína vegana, como homus de grão de bico e um bolo simples sem ovo feito com leite vegetal. Essa opção é interessante tanto para veganos quanto para quem tem alergia a ovo/leite ou é intolerante a lactose.

Cons:

A limpeza dos quartos poderia ser mais caprichada. Mas nada que atrapalhe a estadia.

2026-05-22 • via Nuitee
V
Vilmar • couple • br
10
2026-05-22 • via Nuitee
B
Bruno Soares • solo_traveller • br
10
Pros:

Hotel muito limpo, funcionários muito educados e solícitos, café excelente, quarto muito bom.

Cons:

Não tive problemas.

2026-05-21 • via Nuitee
R
Rubens • solo_traveller • br
8
2026-05-17 • via Nuitee
J
Juari Veber • solo_traveller • br
9
Pros:

Atendimento do recepcionista na chegada foi excelente!

Cons:

Foi tudo muito bem.

2026-05-14 • via Nuitee
F
Fernando • solo_traveller • br
4
2026-05-14 • via Nuitee
C
Carlos Alberto • couple • br
10
Tudo bem.
Pros:

Tudo bem. Continuem assim.

2026-05-14 • via Nuitee