Mato Grosso Palace Hotel

Hotels
8.4 (1268 reviews)
Rua Joaquim Murtinho, 170 - Centro , Cuiabá , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service from staff
Good breakfast options
Cons:
Old room furnishings
Cleanliness issues reported

Categories

Cleanliness
7.65
Some guests reported issues with room cleanliness and maintenance.
Service
9.15
High praise for the staff's attentiveness and helpfulness.
Location
8.15
Central location but with limited options nearby.
Room Quality
7.15
Several complaints about the old furnishings and maintenance issues.
Amenities
8.65
Good amenities with a nice breakfast offered.
Value for Money
9.15
Considered a good deal by many guests.
Food and Beverage
8.65
Consistently high marks for breakfast.
Overall Experience
8.65
Overall positive experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:07

Property Description

Central Location
Situated in the heart of Cuiabá, Mato Grosso Palace Hotel offers convenience and accessibility to key city attractions and amenities.

Comfortable Accommodation
Experience air-conditioned rooms equipped with modern amenities such as cable TV, minibar, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Facilities
Indulge in the daily breakfast buffet, stay active at the fitness centre, and make use of the business centre, all designed to enhance your overall experience at Palace Mato Grosso.

Ready to experience comfort and convenience in Cuiabá? Book your stay at Mato Grosso Palace Hotel now!

Important information:

Please note that only small pets are allowed for a surcharge. Please contact the property for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for R$ 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1268 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.15
Room Quality: 7.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 8.65
C
Carlos Alberto • couple • br
10
Tudo bem.
Pros:

Tudo bem. Continuem assim.

2026-05-14 • via Nuitee
J
Juari Veber • solo_traveller • br
9
Pros:

Atendimento do recepcionista na chegada foi excelente!

Cons:

Foi tudo muito bem.

2026-05-14 • via Nuitee
F
Fernando • solo_traveller • br
4
2026-05-14 • via Nuitee
N
Nunes Pisano • extended_group • br
9
Pros:

Atendimento e limpeza

2026-05-13 • via Nuitee
E
Eric • solo_traveller • br
10
Pros:

Quarto muito confortável
Café da manhã excelente

Cons:

Não tem nada pra reclamar não

2026-05-13 • via Nuitee
F
Frederik • extended_group • de
9
2026-05-11 • via Nuitee
I
Itaynara • couple • br
10
2026-05-11 • via Nuitee
E
Elton • couple • br
9
2026-05-10 • via Nuitee
V
Vera Lucy • couple • br
10
2026-05-10 • via Nuitee
G
Garcia • couple • br
9
Boa localização e atendimento
Pros:

Gostei do café da manhã!

Cons:

O quarto achei um porco apertado

2026-05-07 • via Nuitee
E
Eva • solo_traveller • br
5
2026-05-07 • via Nuitee
A
Aline • family_with_children • br
9
2026-05-06 • via Nuitee
E
Edivaldo • solo_traveller • br
10
Pros:

Do estacionamento com manobrista.

Cons:

Nada.

2026-05-05 • via Nuitee
G
Giovani • family_with_children • br
10
2026-05-04 • via Nuitee
S
Sandro Felix • family_with_children • br
8
2026-05-04 • via Nuitee
R
Ryan • solo_traveller • br
6
2026-05-03 • via Nuitee
D
Denis • couple • fr
10
Pros:

La localisation dans le centre ville derrière la cathédrale, l'accueil du personnel, la taille de la chambre,le repas du soir en formule buffet.

Cons:

Nous aurions aimé vrais jus de fruit au petit déjeuner.

2026-05-03 • via Nuitee
Y
Yan • solo_traveller • br
9
2026-05-02 • via Nuitee
A
Alexandre • couple • br
10
Pros:

Muito aconchegante, tudo limpo, funcionários bem atenciosos.

Cons:

Só não gostei muito do fato de o estacionamento ter que os funcionários deles estacionarem e buscarem o veiculo, ficando com sua chave, daí fica naquele receio de perderem a chave ainda

2026-04-30 • via Nuitee
R
Rafael • solo_traveller • br
10
2026-04-29 • via Nuitee