Mato Grosso Palace Hotel

Hotels
8.4 (1217 reviews)
Rua Joaquim Murtinho, 170 - Centro , Cuiabá , br

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service from staff
Good breakfast options
Cons:
Old room furnishings
Cleanliness issues reported

Categories

Cleanliness
7.65
Some guests reported issues with room cleanliness and maintenance.
Service
9.15
High praise for the staff's attentiveness and helpfulness.
Location
8.15
Central location but with limited options nearby.
Room Quality
7.15
Several complaints about the old furnishings and maintenance issues.
Amenities
8.65
Good amenities with a nice breakfast offered.
Value for Money
9.15
Considered a good deal by many guests.
Food and Beverage
8.65
Consistently high marks for breakfast.
Overall Experience
8.65
Overall positive experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:07

Property Description

Central Location
Situated in the heart of Cuiabá, Mato Grosso Palace Hotel offers convenience and accessibility to key city attractions and amenities.

Comfortable Accommodation
Experience air-conditioned rooms equipped with modern amenities such as cable TV, minibar, and free WiFi, ensuring a comfortable stay for all guests.

Convenient Facilities
Indulge in the daily breakfast buffet, stay active at the fitness centre, and make use of the business centre, all designed to enhance your overall experience at Palace Mato Grosso.

Ready to experience comfort and convenience in Cuiabá? Book your stay at Mato Grosso Palace Hotel now!

Important information:

Please note that only small pets are allowed for a surcharge. Please contact the property for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for R$ 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1217 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.15
Room Quality: 7.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 8.65
P
Paulo • solo_traveller • br
10
2026-04-11 • via Nuitee
• solo_traveller • br
10
2026-04-10 • via Nuitee
M
Milton Minoru • couple • br
8
2026-04-07 • via Nuitee
D
Divino Gmail • family_with_children • br
8
2026-04-07 • via Nuitee
C
Celso • family_with_children • br
9
2026-04-07 • via Nuitee
L
Luís • family_with_children • br
8
2026-04-07 • via Nuitee
L
Luís • family_with_children • br
8
2026-04-07 • via Nuitee
M
Mattia • couple • it
7
2026-04-06 • via Nuitee
C
CAIO • solo_traveller • br
7
O atendimento do pessoal é bom, a estrutura dos quartos precisam de atualização e atenção especial.
Pros:

O café da manhã estava ok. A máquina de capuccino não funcionou no 2º dia e no terceiro já tinham consertado. O pessoal da lanchonete atende muito bem.

Cons:

A limpeza no quarto deixou a desejar. As areas comum do hotel foram revitalizadas mas o quartos permanecem muito antigos. Não tinha tomada 3 pinos para conectar notebook, só tomada antiga. Solicitei adaptador e não tinham pra fornecer. Precisei improvisar o uso de computador no banheiro. A cadeira disponível no apartamento também é muito ruim. A falta da academia no prédio também prejudica.

2026-04-06 • via Nuitee
J
JOÃO PAULO • couple • br
8
2026-04-03 • via Nuitee
B
Berta Nery • solo_traveller • br
7
Pros:

Localização, colaboradores gentis.

Cons:

Limpeza do quarto.

2026-03-30 • via Nuitee
D
Diogenes • couple • br
8
Atendeu ao fim que buscávamos preço acessível e comodidade para pequena estadia
Pros:

Do atendimento

Cons:

As acomodações necessitam de melhorias

2026-03-28 • via Nuitee
A
Anderson • solo_traveller • br
9
2026-03-27 • via Nuitee
F
Felipe • family_with_children • br
10
2026-03-26 • via Nuitee
M
Marina • couple • br
9
2026-03-25 • via Nuitee
I
Itamar • couple • br
5
ja nao é mais o mesmo de outrora
Pros:

localizacao

Cons:

tudo ja muito velho,e meio encardido

2026-03-25 • via Nuitee
L
Luiza • solo_traveller • br
10
2026-03-23 • via Nuitee
R
Reginaldo • couple • br
8
2026-03-23 • via Nuitee
A
Adrielle • couple • br
10
2026-03-23 • via Nuitee
C
Carlos Alberto • solo_traveller • br
7
2026-03-23 • via Nuitee