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Property Description
Convenient Amenities: Utilize complimentary wireless internet, concierge services, and a television in the common area during your stay. Indulge in delicious meals at the hotel's restaurant with a bar/lounge or opt for room service for a cozy night in.
Comfortable Accommodations: Relax in one of the 25 air-conditioned rooms with minibars, flat-screen TVs, and private bathrooms. Stay connected with complimentary wireless internet and enjoy cable programming for entertainment. Daily housekeeping ensures a tidy space for you to unwind.
Prime Location: Located in the heart of Hanoi's Old Quarter, Hanoi Cozy House offers easy access to the vibrant Hanoi Old Town Night Market, Bach Ma Temple, and Hoan Kiem Lake, all within a short walking distance.
Book your stay at Hanoi Cozy House for a delightful blend of comfort and convenience in the bustling Old Quarter of Hanoi.
- Only registered guests are allowed in the guestrooms.
Property Policies
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Pets
Pets not allowed
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Guest type
Essential workers only - NO
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Accessibility
No elevators
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General
Professional property host/manager
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General
Property is not currently implementing any enhanced cleaning measures
Location
Guest Reviews
Great price for the location. Friendly service, although don’t expect too much when it comes to the quality of the facilities.
Staff was extremely helpful. The bed had dirty sheets. Overall, I woukd stay there again. The staff treats fheir custimers very well.
The room's walls were damp and had mold. There was moisture on the closed window especially when it rained. Of course, the window curtain was damp and had mold. The room was cold and very humid. There was no temperature regulation, no vent to rid the humidity in either the bathroom or room. The bathroom also had mold. When I first checked into the room, the floor was obviously moist. Two days later, the floor was still moist until house keeping dried it. The bed sheet/blanket/pillows all felt damp. The piece of silk cloth with the hotel name was the only dry one, so I slept on it. I had a chance to see a couple rooms one floor down on 3rd floor, they were equally terrible. The only good were wifi, friendly guys at reception, and minutes of walk to beautiful lake Hoan Kiem. I told a receptionist about the moisture and mold problems. He replied, "it's the season." I didn't bother to ask for a room change because I likely will get an equally terrible room and maybe with bad wifi. The walls along the stairs up into my room all felt damp. The room didn't even have a small closet. ZERO star for the room and the building.
Hotel is located centrally in tourist area and the breakfast isn’t bad, but the room I was given Initially was disgusting (it even had open cans in the fridge)!!!
So I asked to change the room So they gave me another room which did not even have a fridge and it was right on top of there kitchen and they constantly had super loud music and room was disgusting and extremely small, I guess they were punishing me, when I saw a decent room right next door and I did ask they told me it’s not for me it’s for 2 guests???
On the time of booking price was exactly the same for one person or two person so obviously they were just being super unfair.
Make sure to get back to hotel early since one evening around 10pm they already had outside door locked and it was raining, I was knocking the door for 20 minutes and nobody was even there to open the lock!
Just pay couple more dollars to get something decent.
Staff friendly, location central, room small and reasonably clean, breakfast options limited. Have to climb tall stairs to access rooms.
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