Cathayana Hotel Kuantan

Hotels
A41/3, Lrg Tun Ismail 5 , Kuantan , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Helpful staff
Cons:
Noise issues
Smelly pillows
Old facilities

Categories

Cleanliness
7.35
Some reviews highlight issues like a smelly pillow and dirty air conditioning.
Service
8.85
The staff are frequently described as helpful and friendly.
Location
8.35
Many reviews praise the strategic and convenient location near amenities.
Room Quality
7.35
Several guests noted large rooms but also mentioned issues with old mattresses and unclear TV images.
Amenities
8.35
The hotel offers good amenities, but there are complaints about the breakfast variety.
Value for Money
8.35
Guests generally feel they received good value for their stay.
Food and Beverage
7.85
Breakfast is described as good, but there were suggestions for improvement in variety.
Overall Experience
8.35
The general consensus is positive with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Convenient Location

Modern Amenities

Excellent Service

Plan your stay at Cathayana Hotel Kuantan now and experience a perfect blend of comfort and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: KUA

Location

Guest Reviews

Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
J
Jose • family_with_children • my
9
2026-11-07 • via Nuitee
I
Ibrahim • family_with_children • my
10
2026-11-06 • via Nuitee
M
MUHAMMAD HARITH • couple • my
10
2026-11-06 • via Nuitee
A
Amimah • family_with_children • my
9
2026-11-04 • via Nuitee
M
MOHD RIZAL • family_with_children • my
9
2026-11-04 • via Nuitee
N
Nooriah • family_with_children • my
9
2026-11-03 • via Nuitee
S
sivaraman • solo_traveller • my
5
2026-11-02 • via Nuitee
K
KHAIRUL ATIF MAULA • family_with_children • my
7
Pros:

Customer service is very bad especially staff at check in counter.

Cons:

Customer service is very bad especially staff at check in counter.

2026-11-02 • via Nuitee
N
NUR SYIFAA AQILAH • family_with_children • my
10
2026-10-31 • via Nuitee
H
Hasila • family_with_children • my
8
Pros:

The room was spacious and comfortable. Definitely worth the price.

Cons:

Nothing to complain about. Everything was fine.

2026-10-31 • via Nuitee
C
Chu • couple • my
8
2026-10-30 • via Nuitee
N
Norlela • couple • my
9
2026-10-27 • via Nuitee
M
Mohd Baharin • solo_traveller • my
10
Very good
Pros:

All good

Cons:

Nothing

2026-10-27 • via Nuitee
S
shah • solo_traveller • my
4
Pros:

Room

Cons:

Sarapan pagi terlalu teruk.. Makanan tawar, makanan ada yg masak dan tk masak..tidak berpuashati

2026-10-26 • via Nuitee
A
Andy • family_with_children • my
9
2026-10-24 • via Nuitee
M
mohd Solihen • couple • my
7
2026-10-19 • via Nuitee
N
Nor Haniza • family_with_children • my
7
2026-10-18 • via Nuitee
I
imazz • solo_traveller • my
10
Pros:

Breakfast is good. A value for money. The staff is helpful.

Cons:

Nothing.

2026-10-18 • via Nuitee
N
Nurul • solo_traveller • my
10
2026-10-17 • via Nuitee
P
Puteri Imein Sufia • couple • my
10
10/10 would recommend and repeat, very child friendly
Pros:

the room was spacious as shown in the picture. toilet and shower was clean. water pressure was good. our room also had an iron with ironing board. bed was nice and comfortable. each got 2 pillows. our view was the city and it was picturesque. tv also had a movie channel so that was enjoyable. breakfast was also good, had multiple choice of selections. if you dont want to include breakfast, just walk outside to their pasar pagi. there was so much more sold there. parking was also easily accessible. frankly i would book here again everytime im in kuantan

Cons:

its not what i dont like, more of a safety concern. the parking area and breakfast area is very open, meaning that non guests could also enjoy this benefit. since the hotel is in the city, parking on site is quiet challenging. i was afraid that the guest parking will be used by non guests since there was no security

2026-10-15 • via Nuitee