Cathayana Hotel

Hotels
•
Independent
8.1 (2179 reviews)
A41/3, Lorong Tun Ismail 5 , Kuantan , MY
60-9-5172000

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Safe-deposit box at front desk
Free newspapers in lobby
Free self parking

Review Highlights

Pros:
Comfortable stay
Good location
Helpful staff
Cons:
Noise issues
Smelly pillows
Old facilities

Categories

Cleanliness
7.35
Some reviews highlight issues like a smelly pillow and dirty air conditioning.
Service
8.85
The staff are frequently described as helpful and friendly.
Location
8.35
Many reviews praise the strategic and convenient location near amenities.
Room Quality
7.35
Several guests noted large rooms but also mentioned issues with old mattresses and unclear TV images.
Amenities
8.35
The hotel offers good amenities, but there are complaints about the breakfast variety.
Value for Money
8.35
Guests generally feel they received good value for their stay.
Food and Beverage
7.85
Breakfast is described as good, but there were suggestions for improvement in variety.
Overall Experience
8.35
The general consensus is positive with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Modern Hotel Built in 2015

Convenient Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self-parking is available onsite.

Comfortable Rooms with Free Wi-Fi
Make yourself at home in one of the 110 air-conditioned rooms featuring minibars and flat-screen televisions. Enjoy complimentary wireless internet access to stay connected during your stay.

Plan your stay at Cathayana Hotel and experience comfort and convenience in Kuantan. Book now to explore the nearby attractions and enjoy a memorable stay!

Important information:

* No pets and no service animals are allowed at this property.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

8.1
Based on 2179 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
A
Alina • extended_group • my
10
2026-02-14 • via Nuitee
D
Dayang Anita • family_with_children • my
6
2026-02-13 • via Nuitee
N
Norsur yanti • extended_group • my
8
2026-02-13 • via Nuitee
K
Khairul • family_with_children • my
9
Pros:

The room was spacious, and clean. I spent two nights at the room. It had a very comfortable bed, enough TV channels to view, although it would be good if the Showcase Channel was not that blurry (sometimes), enough tea and coffee supplies in the room, a working (and cold) mini fridge - basically, everything in the room worked well. I also liked the fact that it wasn't noisy at the corridor, although I couldn't really sleep on Saturday night because of the traffic (engine noise) outside till the wee morning.

Cons:

Nothing on the hotel and room, just the traffic noise outside on Saturday night that went on till almost 3.00 am.

2026-02-12 • via Nuitee
S
Siti • couple • my
10
2026-02-12 • via Nuitee
A
Ahmad • couple • my
10
2026-02-11 • via Nuitee
A
Aliya • family_with_children • my
9
Pros:

So spacious, clean, bantal & tilam besttt, sejukkk. Breakfast berbaloii. Rm130 utk 1 queen 1 single n breakfast for 3 people, sgt berbaloii. Bilik air ada heaterr. Bilik ada ironn

Cons:

Parking ssh sikit.

2026-02-11 • via Nuitee
B
BRENDAWATI • family_with_children • my
8
I will definitely repeat my stay at this hotel if ever i were in Kuantan again.
Pros:

I love the room, it's so spacious and clean. It is really huge. It has windows, so it is bright and cheery. It has a prayer mat and a kiblah sign, which is convenient for us. I like that all the amenities are working, such as air conditioning, tv, wifi and water heater are all working great. The room has a walk in closet. The attached bathroom is huge and clean.

Cons:

Hmmm... Maybe the hotel can provide a toothbrush. The parking is a bit limited.

2026-02-09 • via Nuitee
W
Wan Nur • couple • my
10
2026-02-09 • via Nuitee
H
Hamizan • family_with_children • my
10
2026-02-08 • via Nuitee
M
MOHD ZUHAIRI BIN • couple • my
9
2026-02-08 • via Nuitee
S
Shah's Corner • couple • my
9
2026-01-31 • via Nuitee
M
Mohd Redzuan bin Abu Hassan • family_with_children • my
9
Pros:

Good

Cons:

Good

2026-01-29 • via Nuitee
Z
Zulhairi • extended_group • my
10
2026-01-27 • via Nuitee
A
aurita • couple • my
7
2026-01-25 • via Nuitee
R
Rahmat • solo_traveller • my
8
Pros:

Nice

2026-01-25 • via Nuitee
M
Munirul • couple • my
2
Terrible motel at a hotel price👎🏼
Pros:

Nothing

Cons:

Not value for money. The price per night stay too pricey for below bare minimum of hotel’s room. It’s not worth as a hotel but it is just a MOTEL. It is a motel at a hotel price👎🏼

2026-01-23 • via Nuitee
M
Mohamad Allif • solo_traveller • my
10
2026-01-22 • via Nuitee
H
hafiz • family_with_children • my
7
2026-01-21 • via Nuitee
F
Fahmi • solo_traveller • my
10
Exceed expectations.
Pros:

The breakfast looks underwhelming but actually really good and delicious with so many options ;
pulut kuning
rendang ayam
bihun goreng singapore
grilled sausage
roasted potato
baked beans
scrambled eggs
bread section to make toast
porridge table
proper noodle station with cooking stove
fresh salad and cut fruits
orange juice, warm and iced water, coffee and tea

The room was also very big like you can fit extra two beds.

2026-01-21 • via Nuitee