Cathayana Hotel

Hotels
•
Independent
8.1 (2179 reviews)
A41/3, Lorong Tun Ismail 5 , Kuantan , MY
60-9-5172000

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Safe-deposit box at front desk
Free newspapers in lobby
Free self parking

Review Highlights

Pros:
Comfortable stay
Good location
Helpful staff
Cons:
Noise issues
Smelly pillows
Old facilities

Categories

Cleanliness
7.35
Some reviews highlight issues like a smelly pillow and dirty air conditioning.
Service
8.85
The staff are frequently described as helpful and friendly.
Location
8.35
Many reviews praise the strategic and convenient location near amenities.
Room Quality
7.35
Several guests noted large rooms but also mentioned issues with old mattresses and unclear TV images.
Amenities
8.35
The hotel offers good amenities, but there are complaints about the breakfast variety.
Value for Money
8.35
Guests generally feel they received good value for their stay.
Food and Beverage
7.85
Breakfast is described as good, but there were suggestions for improvement in variety.
Overall Experience
8.35
The general consensus is positive with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Modern Hotel Built in 2015

Convenient Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self-parking is available onsite.

Comfortable Rooms with Free Wi-Fi
Make yourself at home in one of the 110 air-conditioned rooms featuring minibars and flat-screen televisions. Enjoy complimentary wireless internet access to stay connected during your stay.

Plan your stay at Cathayana Hotel and experience comfort and convenience in Kuantan. Book now to explore the nearby attractions and enjoy a memorable stay!

Important information:

* No pets and no service animals are allowed at this property.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

8.1
Based on 2179 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
N
NOR AKHIRRUDIN • couple • my
10
2026-04-05 • via Nuitee
N
Nor Hafiza • family_with_children • my
10
Pros:

Very good

2026-04-03 • via Nuitee
R
Risam • family_with_children • my
9
2026-04-03 • via Nuitee
M
MR.NOOR HERY • family_with_children • my
7
2026-04-03 • via Nuitee
M
Mohamad Zul Hisyam • family_with_children • my
8
2026-04-03 • via Nuitee
R
Risam • family_with_children • my
8
2026-04-03 • via Nuitee
A
Azurainie Maizah • family_with_children • my
8
2026-04-03 • via Nuitee
N
Norsilawati • family_with_children • my
9
Pros:

No complaint

Cons:

Nothing

2026-04-02 • via Nuitee
P
Puyiee • couple • my
9
2026-04-02 • via Nuitee
M
MOHAN • family_with_children • my
9
2026-04-02 • via Nuitee
M
mohd nizam • family_with_children • my
9
Pros:

as per the questionnaire

Cons:

the locker location in the toilet n lack of cabinet for usage whereby ample of space in room

2026-04-02 • via Nuitee
I
Intan • couple • my
9
Pros:

breakfast menarik dan pelbagai menu ada dan setiap hari menu berlainan disediakan..bilik sangat selesa dan luas..Bilik air luas dan selesa

Cons:

Bilik air tersumbat kt shower, jd air bertakung semasa mandi..

2026-04-02 • via Nuitee
A
ABD RAHMAN • family_with_children • my
9
2026-04-01 • via Nuitee
A
Ahmad • family_with_children • my
7
Pros:

Ok

2026-03-30 • via Nuitee
M
Mohd Azmi • family_with_children • my
8
2026-03-30 • via Nuitee
A
ANIS ZUHANI BINTI • extended_group • my
5
Pros:

Location

Cons:

Dated facilities and room and toilets

2026-03-29 • via Nuitee
I
Ismail • couple • my
10
2026-03-29 • via Nuitee
Z
Zainol • family_with_children • my
10
Very comfortable
Pros:

Very large and comfortable room

Cons:

Nothing

2026-03-29 • via Nuitee
M
Mohd Yuhazri • family_with_children • my
6
overate
Pros:

bilik luas tapi tiada view baik sebab dapat tingkat rendah

Cons:

menu sarapan pagi...aduhai, melepaskan batuk di tangga aje

2026-03-28 • via Nuitee
L
Ley • family_with_children • my
8
Pros:

Room is spacious

Cons:

Reception staff (female) not friendly

2026-03-27 • via Nuitee