Cathayana Hotel Kuantan

Hotels
A41/3, Lrg Tun Ismail 5 , Kuantan , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Helpful staff
Cons:
Noise issues
Smelly pillows
Old facilities

Categories

Cleanliness
7.35
Some reviews highlight issues like a smelly pillow and dirty air conditioning.
Service
8.85
The staff are frequently described as helpful and friendly.
Location
8.35
Many reviews praise the strategic and convenient location near amenities.
Room Quality
7.35
Several guests noted large rooms but also mentioned issues with old mattresses and unclear TV images.
Amenities
8.35
The hotel offers good amenities, but there are complaints about the breakfast variety.
Value for Money
8.35
Guests generally feel they received good value for their stay.
Food and Beverage
7.85
Breakfast is described as good, but there were suggestions for improvement in variety.
Overall Experience
8.35
The general consensus is positive with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Convenient Location

Modern Amenities

Excellent Service

Plan your stay at Cathayana Hotel Kuantan now and experience a perfect blend of comfort and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: KUA

Location

Guest Reviews

Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
M
MARIAM • solo_traveller • my
7
2026-08-29 • via Nuitee
J
JuadLeman • family_with_children • my
10
2026-08-25 • via Nuitee
J
JuadLeman • solo_traveller • my
10
2026-08-25 • via Nuitee
J
Julieana • family_with_children • my
8
-
2026-08-24 • via Nuitee
N
NUR AISHAH • solo_traveller • my
10
2026-08-21 • via Nuitee
H
Haziati • solo_traveller • my
7
Pros:

Location

2026-08-20 • via Nuitee
H
Hasni Izura • couple • my
9
2026-08-19 • via Nuitee
K
Khan • couple • sg
5
Pros:

Breakfast and staffs behavior.

Cons:

Bed cover, pillows were smelly. Bathroom don’t have door and hand shower, iron stand was broken.

2026-08-18 • via Nuitee
S
Siti Rohani • extended_group • my
8
2026-08-17 • via Nuitee
N
NOR AIN BINTI • solo_traveller • my
8
2026-08-17 • via Nuitee
N
Nur Hazirah • couple • my
10
comfortable and beyond my expectation for that price
Pros:

the room is spacious, clean and breakfast is quite nice. simple but delicious.

Cons:

the aircond is not well maintained maybe. it takes a long time to cold the room. please change the old aircond.

2026-08-17 • via Nuitee
R
Roslan • couple • my
7
A decent stay at Cathayana Hotel.
Pros:

The location is in the city centre with nearby shops and restaurants.

Cons:

The bathroom is smelly probably due to leakage somewhere.

2026-08-14 • via Nuitee
S
Suhaimi • couple • my
5
Below expectation
Pros:

Location in city centre

Cons:

Old equipment i.e fridge, air cond furniture etc

2026-08-14 • via Nuitee
S
Syed Mohd Faisal • solo_traveller • my
8
2026-08-14 • via Nuitee
N
NORAIDA • solo_traveller • my
8
Pros:

Cleanliness and size of room

Cons:

Parking entrance is too steep

2026-08-08 • via Nuitee
A
ANIZAH • solo_traveller • my
7
2026-08-08 • via Nuitee
M
Muhamad Adam • couple • my
8
Pros:

VALUE FOR MONEY.

Cons:

FRONT DESK STAFF CAN BE MORE FRIENDLY AND INFORMATIVE

2026-08-07 • via Nuitee
D
Dura • extended_group • my
9
A comfortable hotel with reasonable prices and a varied breakfast selection. Highly recommended; we will definitely book
Pros:

A comfortable hotel with reasonable prices and a varied breakfast selection.

2026-08-05 • via Nuitee
N
Nor Azma • couple • my
9
Will repeat again and recommend to friends. Good value for money
Pros:

Cozy and convenience

Cons:

Limited parking space

2026-08-05 • via Nuitee
Y
YONG • solo_traveller • my
7
2026-07-24 • via Nuitee