Ace Inn Matsumoto

Hotels
7.8 (1053 reviews)
Fukashi 1-1-3 , Matsumoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
CCTV outside property
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast options
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
7.03
Some reviews indicated issues such as old room smells and lack of cleanliness.
Service
8.5
Multiple reviews praised the helpfulness and polite responses from the staff.
Location
8.54
Many reviews highlighted the hotel's proximity to the JR station and convenience for travel.
Room Quality
7.49
Some reviews noted that the rooms were small and a bit old.
Amenities
7.52
Mixed sentiments regarding amenities; some guests appreciated certain features but found others lacking.
Value for Money
7.48
Overall the pricing seems acceptable given the location and amenities, though some mentioned better experiences elsewhere.
Food and Beverage
8.03
Guests generally enjoyed the breakfast options and variety.
Overall Experience
7.8
The collective sentiment from the reviews reflects a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:44

Property Description

Convenient Location
Located just a 1-minute walk from JR Matsumoto Train Station, Ace Inn is the perfect base for exploring the city and its attractions.

Comfortable Rooms
Each air-conditioned room at Ace Inn Matsumoto is well-equipped with modern amenities including an LCD TV, Wi-Fi, and en suite bathroom with free toiletries.

Convenient Facilities
Guests can enjoy the convenience of a coin launderette, luggage storage, and vending machines on-site, ensuring a hassle-free stay.

Experience comfort and convenience at Ace Inn Matsumoto. Book your stay now for a memorable experience.

Important information:

Please note that check-in is strictly from 15:00. Luggage storage service is available before check-in.

A complimentary outdoor hot-spring bath is available at a partner hotel, for guests staying in this property. A free shuttle bus service will take guests there band back twice a day. Please contact the property directly for more details.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MMJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1053 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.8
K
keita • solo_traveller • jp
6
Cons:

部屋が寒かった。温めて欲しかった

2026-02-14 • via Nuitee
M
Masayoshi • solo_traveller • jp
8
2026-02-13 • via Nuitee
Y
Yun • solo_traveller • tw
9
2026-01-26 • via Nuitee
M
masayuki • extended_group • jp
8
快眠、リフレッシュできた１泊
Pros:

朝食がよかった。特に、パンが美味しかった

Cons:

１階フロアーに喫煙室があり、煙や匂いがひどかった。高校生女子と同行したが、かなり困っていた。

2026-01-20 • via Nuitee
Y
Yukiyasu • solo_traveller • jp
7
2026-01-19 • via Nuitee
S
Shunichi • solo_traveller • jp
10
最高。
Pros:

朝食は毎回とても美味しくて大満足です。空気清浄機、空調も最高。
今の会社に勤めて36年強。松本出張時は必ずエースインに宿泊しました。今月で定年を迎える為、今回は会社生活で最後の宿泊でした。今度はプライベートで来ます。その際は宜しくお願いします。

Cons:

特に無し

2026-01-19 • via Nuitee
S
Shigeyoshi • extended_group • jp
9
また利用する
Pros:

朝食がよかった。

Cons:

朝食が6時から開始だとなおよい。

2026-01-19 • via Nuitee
S
Sachiko • solo_traveller • jp
5
Pros:

フロントの方の対応

Cons:

モーニングの会場が冷え過ぎ。

2026-01-19 • via Nuitee
K
Kazuyuki • solo_traveller • jp
9
2026-01-19 • via Nuitee
N
Noboru • family_with_children • jp
3
2026-01-19 • via Nuitee
M
Masahiro • couple • jp
10
Pros:

駅近い
安価

Cons:

特になし

2026-01-19 • via Nuitee
A
Akikatsu • solo_traveller • jp
9
気軽に泊まるのにお勧めです。
Pros:

朝食はシンプルだけど満足です。
駐車場はグループ関連の駐車場に止めれば費用が掛からず良かった。

Cons:

特にありません。

2026-01-19 • via Nuitee
M
Masahiro • solo_traveller • jp
7
良かった。
Pros:

立地
朝食

Cons:

加湿器の水が空だった。
水を補充したが、水タンクが汚かった。

2026-01-18 • via Nuitee
武志 • solo_traveller • jp
9
2026-01-16 • via Nuitee
中島 • couple • jp
8
2026-01-14 • via Nuitee
清水 • solo_traveller • jp
8
2026-01-08 • via Nuitee
M
MARIO • family_with_children • mx
9
ESTANCIA COMODA Y BUENA UBICACION
Pros:

La ubicacion genial justo en la estacion de MATSUMOTO de JR. Y muy comodo y tienen maquina de cafe y diferentes sabores como matcha, y la habitacion pequeña pero comoda. Cuenta con amenidades y la limpieza es excelente

Cons:

Solo el excesivo olor a cigarro, pero tenia logica ya que pedi habitacion para fumadores

2026-01-08 • via Nuitee
4
45gs • solo_traveller • jp
7
Pros:

駅から近い

Cons:

隣のテレビ音が聞こえた

2026-01-04 • via Nuitee
M
MICHIKO • couple • jp
8
Cons:

食堂が、狭かった

2025-12-29 • via Nuitee
M
MICHIKO • couple • jp
8
Cons:

食堂が狭かった

2025-12-29 • via Nuitee