Flexistay Aparthotel Sutton

Hotels
7.3 (1259 reviews)
23 Camborne Road, Sutton , Sutton , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Decent for short stays
Cons:
Cleanliness issues
Limited amenities
Inadequate service

Categories

Cleanliness
6.3
There were mentions of cleanliness issues, such as grubby shower curtains and mouldy food in the kitchen.
Service
7.8
Service was often described as lacking, with invisible staff during stays, but a few mentions of helpful staff in certain reviews.
Location
8.8
Many reviews praised the location as excellent and convenient.
Room Quality
7.3
Rooms were described as comfortable in some reviews, but with mentions of uncomfortable beds as well.
Amenities
6.8
Limited amenities mentioned, including self-catering breakfast and inadequate parking.
Value for Money
7.3
Generally considered decent value for a short stay, despite drawbacks.
Food and Beverage
6.3
Breakfast options were limited and required self-preparation, leading to negative feedback.
Overall Experience
7.8
Mixed experiences, with some guests enjoying their stays despite the concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:54

Property Description

Convenient Location
Located just 1 mile from Sutton town centre, Flexistay Aparthotel Sutton offers easy access to transportation links to Wimbledon, Croydon, and central London.

Self-Service Breakfast and Kitchen Facilities
Enjoy the convenience of a self-service breakfast with a fully stocked kitchen available all day for guests. Cook your own meals with provided ingredients at any time during your stay.

Nearby Amenities and Attractions
Explore Sutton town centre with its variety of shops, restaurants, bars, cinema, and theatres, all within walking distance. Additionally, the hotel is close to Crown Agents and the Royal Marsden Hospital, with quick access to the M25 motorway for travel convenience.

Book your stay at Flexistay Aparthotel Sutton now to experience comfort and convenience during your visit to Sutton.

Important information:

The last check-in time is up until 22:00. If you prefer a late check-in, please inform the property in advance using the contact details found in the booking confirmation.

Photo ID must be provided at the time of arrival. When booking under an advanced purchase policy, the card used to reserve the room needs to be presented upon check-in.

If the card holder is not a guest, an authorization form signed by the cardholder along with a copy of the card must be provided. Please request the third-party authorization form from the property, using the contact details found in the booking confirmation.

For group reservations of 3 or more rooms, the full amount of the stay is due in advance and is non refundable.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LON

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 1259 reviews
Cleanliness: 6.3
Service: 7.8
Location: 8.8
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
J
Jessica family_with_children gb
5
Pros:

Good location and spacious rooms

Cons:

The beds where so uncomfortable. Both husband and I woke up aching after a bad night sleep.
Small patches of mould around the window and in the bathroom.

2026-04-02 via Nuitee
D
Delroy family_with_children gb
8
2026-04-01 via Nuitee
D
Delroy family_with_children gb
8
Pros:

nothing more to say all good

Cons:

there is nothing to say to be honest

2026-03-31 via Nuitee
P
Philip solo_traveller gb
10
Pros:

It was very nice.

Cons:

Nothing

2026-03-31 via Nuitee
E
Elizabeth family_with_children gb
10
Awesome 👌
Pros:

Comfortable, clean, accessible and had parking! Offered breakfast essentials and other kitchen facilities. Very straightforward check-in.

Cons:

Everything was great!

2026-03-31 via Nuitee
C
cornelis extended_group nl
5
Pros:

voor de prijs is de kamer ok en netjes
badkamer ook inorde

Cons:

ontbijt wat je zelf kan pakken was echt heel slecht, veel producten overdatum (meerdere weken al)

2026-03-27 via Nuitee
R
Richard family_with_children gb
8
Pros:

Very good value for the price. Pretty basic, as you would expect for the price, but on-site parking was a bonus, and the room was clean and spacious. Ideal for what we wanted, which was a base to go walking. Train station, bars and restaurants about 15 minutes walk away.

Cons:

Nothing, really. It was all positive.

2026-03-27 via Nuitee
L
lorcan solo_traveller gb
10
2026-03-26 via Nuitee
B
Belinda solo_traveller gb
6
2026-03-26 via Nuitee
J
Jade Marie family_with_children gb
7
Stay
Pros:

Very peaceful was next to my appointment

Cons:

Everything was fine think they maybe suffering from a leak.

2026-03-26 via Nuitee
K
Kenneth solo_traveller gb
10
2026-03-26 via Nuitee
O
Olowookere solo_traveller gb
7
2026-03-25 via Nuitee
A
Aravinth family_with_children fr
8
2026-03-23 via Nuitee
A
andy solo_traveller gb
10
Lovely room quite area
Pros:

A friendly staff who was pleasant as i arrived

2026-03-22 via Nuitee
S
Sara extended_group es
10
2026-03-19 via Nuitee
N
Nitin family_with_children gb
8
Good local hotel
Pros:

Spacious room.
Parking space

Cons:

Bathroom and some of the kitchen facilities need updating.

2026-03-16 via Nuitee
J
Jason family_with_children gb
7
Pros:

Our rooms were clean and the ensuites were very nicely decorated. Beds were comfortable too. This place is ideal if you just want a clean bed for the night at a good price.

Cons:

The communal kitchen is a self service/self cook breakfast and is really not worth having. The kitchen is not very clean and it is in need of repairs and updating. I'd recommend eating somewhere else.

2026-03-15 via Nuitee
R
Remy Rose family_with_children gb
10
Pros:

Big spacious room and clean

Cons:

None

2026-03-14 via Nuitee
M
Michaela family_with_children ro
10
2026-03-10 via Nuitee
C
caleb family_with_children gb
10
2026-03-08 via Nuitee