Flexistay Aparthotel Sutton

Hotels
7.3 (1281 reviews)
23 Camborne Road, Sutton , Sutton , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Decent for short stays
Cons:
Cleanliness issues
Limited amenities
Inadequate service

Categories

Cleanliness
6.3
There were mentions of cleanliness issues, such as grubby shower curtains and mouldy food in the kitchen.
Service
7.8
Service was often described as lacking, with invisible staff during stays, but a few mentions of helpful staff in certain reviews.
Location
8.8
Many reviews praised the location as excellent and convenient.
Room Quality
7.3
Rooms were described as comfortable in some reviews, but with mentions of uncomfortable beds as well.
Amenities
6.8
Limited amenities mentioned, including self-catering breakfast and inadequate parking.
Value for Money
7.3
Generally considered decent value for a short stay, despite drawbacks.
Food and Beverage
6.3
Breakfast options were limited and required self-preparation, leading to negative feedback.
Overall Experience
7.8
Mixed experiences, with some guests enjoying their stays despite the concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:54

Property Description

Convenient Location
Located just 1 mile from Sutton town centre, Flexistay Aparthotel Sutton offers easy access to transportation links to Wimbledon, Croydon, and central London.

Self-Service Breakfast and Kitchen Facilities
Enjoy the convenience of a self-service breakfast with a fully stocked kitchen available all day for guests. Cook your own meals with provided ingredients at any time during your stay.

Nearby Amenities and Attractions
Explore Sutton town centre with its variety of shops, restaurants, bars, cinema, and theatres, all within walking distance. Additionally, the hotel is close to Crown Agents and the Royal Marsden Hospital, with quick access to the M25 motorway for travel convenience.

Book your stay at Flexistay Aparthotel Sutton now to experience comfort and convenience during your visit to Sutton.

Important information:

The last check-in time is up until 22:00. If you prefer a late check-in, please inform the property in advance using the contact details found in the booking confirmation.

Photo ID must be provided at the time of arrival. When booking under an advanced purchase policy, the card used to reserve the room needs to be presented upon check-in.

If the card holder is not a guest, an authorization form signed by the cardholder along with a copy of the card must be provided. Please request the third-party authorization form from the property, using the contact details found in the booking confirmation.

For group reservations of 3 or more rooms, the full amount of the stay is due in advance and is non refundable.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LON

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 1281 reviews
Cleanliness: 6.3
Service: 7.8
Location: 8.8
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
S
Spas • solo_traveller • bg
8
2026-05-16 • via Nuitee
K
Kenneth • solo_traveller • gb
10
2026-05-16 • via Nuitee
N
Nazia • extended_group • gb
5
It was good value for 3 people for one night but not the most comfy.
Pros:

Location

Cons:

Felt like an attic room

2026-05-15 • via Nuitee
S
Steve Howie • solo_traveller • gb
7
2026-05-15 • via Nuitee
I
Izzie • solo_traveller • nz
10
Great stsy
Pros:

Cleanliness..self cook breakfast..Joe the manger was so friendly & efficient..

Cons:

Nothing..

2026-05-14 • via Nuitee
M
Martina • couple • gb
4
Dissatisfied
Pros:

Clean bed

Cons:

No hot water, no parking, no breakfast

2026-05-11 • via Nuitee
S
Shashidhar • family_with_children • de
4
In booking.com Breakfast was included but there was nothing. Which is disappointing
2026-05-10 • via Nuitee
J
Jason • solo_traveller • gb
8
2026-05-10 • via Nuitee
R
Rajesh • couple • gb
10
2026-05-10 • via Nuitee
V
Vadim • solo_traveller • gb
8
Pros:

Friendliness of staff, cleanliness & lication

Cons:

Ageing equipment

2026-05-07 • via Nuitee
M
Mason • couple • gb
8
2026-05-05 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-05-04 • via Nuitee
J
Joseph • solo_traveller • gb
9
Good value for money
Pros:

Cleanliness

2026-05-03 • via Nuitee
A
Ayberk • solo_traveller • ee
10
Very highly recommended!
Pros:

My 5th year in a row staying in Flexistay and as always, everything was awesome! See you next year again :)

Very special thanks to my friend Joel for everything! You are the best! :)

2026-05-02 • via Nuitee
J
Joseph • family_with_children • gb
10
2026-05-01 • via Nuitee
C
Clifford • solo_traveller • gb
8
Pros:

Room and bathroom very clean and comfortable.

Cons:

Self made b fast only available from 7.00 which was too late for me.

2026-04-30 • via Nuitee
C
Colin • solo_traveller • gb
8
Great location great price great sized room
Pros:

Location , clean , spacious

Cons:

Nothing

2026-04-29 • via Nuitee
V
Vadim • solo_traveller • gb
9
A nice hotel conveniently located
Pros:

Friendliness of the hotel keeper & a few parking spaces :)

Cons:

With ageing equipment and can be noisy

2026-04-28 • via Nuitee
G
Giorgia • solo_traveller • it
7
Pros:

A circa 10 minuti a piedi dalla stazione, camera essenziale. Pulizia nella media.

Cons:

La stanza era estremamente calda. Non cosidererei la struttura come un bed & breakfast, dato che la cucina comunque non è per niente attrezzata con alimenti per la colazione. Consiglio di farla fuori o di comprarsi l’occorrente e metterlo nel frigo comune. Il personale non proprio cortese. La mia finestra si affacciava sulla ferrovia.

2026-04-27 • via Nuitee
K
Krystal • solo_traveller • gb
4
2026-04-27 • via Nuitee