Hotel El Conquistador del Paseo de Montejo

Hotels
8.3 (154 reviews)
Avenida Paseo de Montejo, 458. Colonia Centro , Mérida , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable areas
Cons:
Cleanliness issues
Outdated furniture
Inconsistent food quality

Categories

Cleanliness
6.66
Several guests reported issues with cleanliness, including dirty bathrooms and unclean floors.
Service
8.13
Mixed reviews on service; some found staff helpful while others mentioned deficiencies.
Location
9.47
The hotel's location received positive feedback for convenience and nearby attractions.
Room Quality
7.62
Some complaints about old furniture and uncomfortable beds, but some rooms were comfortable.
Amenities
8.65
Amenities were generally appreciated, though some guests desired more towels and better maintenance.
Value for Money
8.61
Generally seen as a good value, considering the location and availability.
Food and Beverage
8.16
Food quality varied; some complaints about buffet offerings compared to past experiences.
Overall Experience
9.13
Overall experience was positive despite some issues, with many expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 13:44

Property Description

Luxurious Accommodations

Hotel El Conquistador del Paseo Montejo offers contemporary rooms with air conditioning, cable TV, and stylish decor. The bathrooms are equipped with modern amenities for your comfort.

Dining Experience

Indulge in a culinary journey at the on-site restaurant, serving a variety of regional, Mexican, and international dishes. Start your day with a delicious buffet breakfast to energize your adventures in Merida.

Convenient Amenities

Enjoy the convenience of a swimming pool, gym, and free Wi-Fi during your stay. Additionally, take advantage of the hotel's business center, meeting facilities, and tour desk for a seamless travel experience.

Experience luxury and comfort at Hotel El Conquistador del Paseo Montejo. Book now for an unforgettable stay in Merida!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 154 reviews
Cleanliness: 6.66
Service: 8.13
Location: 9.47
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
M
Miriam Sarahi solo_traveller mx
10
2026-04-11 via Nuitee
A
Amanda solo_traveller mx
10
2026-04-10 via Nuitee
M
Marco Antonio family_with_children mx
10
Pros:

La amabilidad del personal

Cons:

Las paredes del baño , sucias, chorreadas

2026-04-08 via Nuitee
A
Adriana family_with_children mx
9
2026-04-07 via Nuitee
C
Carlo family_with_children bz
9
2026-04-07 via Nuitee
C
Carlo family_with_children bz
9
2026-04-07 via Nuitee
solo_traveller mx
8
2026-04-07 via Nuitee
G
Gonzalez solo_traveller mx
10
2026-04-05 via Nuitee
R
Ramírez solo_traveller mx
10
Fue muy bonita pero tuve poco tiempo de estar en el hotel
Pros:

La ubicación me pareció muy buena no tuve oportunidad de desayunar

2026-04-05 via Nuitee
L
Lizardo family_with_children mx
10
Pros:

Ubicación y servicio, limpieza

Cons:

Todo estuvo perfecto

2026-04-03 via Nuitee
R
Romero Rodríguez family_with_children mx
10
2026-03-31 via Nuitee
S
Sara couple us
8
Great location, good service, rooms very comfortable!
Pros:

Location is perfect, parking lot is very convenient, rooms are comfortable and clean. Very Good service!

Cons:

one wall in the bathroom, seemed dirty!

2026-03-30 via Nuitee
F
Fabio family_with_children ca
6
Fine
Pros:

Location and bell boys were nice

Cons:

Front desk was rude all the time. Restaurant is a rip off. Also rude.

2026-03-26 via Nuitee
P
Pat couple ca
8
Very good hotel on beautiful avenue!
Pros:

Very well situated hotel on a beautiful avenue in Mérida. We had a large corner room with windows on two sides. The bed was very comfortable. The reception staff did not speak much English but we muddled through with my terrible Spanish. The doorman/assistant in the reception area spoke English very well and was most helpful during our stay. The pool area was fabulous.

Cons:

The noise from the local restaurants/bars was very loud and could be heard in our room into the evening. There was nothing that could be done about it given that it was not a hotel bar.

2026-03-23 via Nuitee
C
Cesar Alberto family_with_children mx
10
Fantastico
Pros:

La ubicacion

Cons:

Que paso muy rápido el tiempo de mi estancia

2026-03-22 via Nuitee
C
Carlos family_with_children mx
10
2026-03-12 via Nuitee
L
lópez family_with_children mx
10
Pros:

Atención y limpieza

2026-03-09 via Nuitee
M
MATEO solo_traveller co
5
2026-03-03 via Nuitee
M
Morales family_with_children mx
9
Pros:

Todo muy bien excelente servicio

Cons:

Algo de un olor raro en la recepcion

2026-03-01 via Nuitee
M
Miguel Angel family_with_children mx
9
Satisfactoria
Pros:

Su ubicación y vistas

Cons:

No hay personal en recepción en la noche. Cambien a cancelar en lugar de cortina en el baño

2026-02-27 via Nuitee