Holiday Suites Puerto Princesa

Hotels
•
Independent
7.6 (51 reviews)
North National Hi-way, Tiniguiban, Puerto Princesa, Palawan, 5300 , Puerto Princesa , PH
63-48-4332526

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Facilities

Free breakfast
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Free airport transportation
ATM/banking
See all facilities

Review Highlights

Pros:
Kind and pleasant staff
Special assistance by Bella in the restaurant
Cons:
Simple breakfast with limited variety
Door key issues
Low water pressure in shower

Categories

Cleanliness
6.5
Mixed feedback on cleanliness, with some guests mentioning dirty bathroom mats.
Service
7
Guests appreciated the kind and helpful staff, but highlighted issues with door keys and shower pressure.
Location
8
No specific comments on location, assumed to be satisfactory.
Room Quality
6
Guests experienced issues with room facilities such as malfunctioning door keys and low water pressure in the shower.
Amenities
5
No specific feedback on amenities.
Value for Money
5
Guests felt the hotel did not provide value for money due to facility issues.
Food and Beverage
5.5
Guests found the breakfast simple and lacking variety.
Overall Experience
5.5
Negative feedback on the overall experience, not recommended by the reviewer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 08:07

Property Description

Luxurious Amenities for Ultimate Relaxation
Pamper yourself with onsite massages or take a dip in the outdoor pool. Enjoy complimentary Wi-Fi and concierge services for a seamless stay.

Culinary Delights and Convenient Services
Indulge in delicious meals at the restaurant or grab snacks at the cafe. Take advantage of room service and savor a complimentary local cuisine breakfast daily.

Convenient Location with Exceptional Features
With a prime spot near Robinsons Place Palawan, experience comfort in one of the 34 air-conditioned rooms. Benefit from the business center, airport shuttle, and more for a stress-free stay.

Immerse yourself in luxury at Holiday Suites Hotel & Resort - book now for an unforgettable experience!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

7.6
Based on 51 reviews
Cleanliness: 6.5
Service: 7
Location: 8
Room Quality: 6
Amenities: 5
Value for Money: 5
Food and Beverage: 5.5
Overall Experience: 5.5
Y
Yohann • solo_traveller • fr
10
2026-05-01 • via Nuitee
R
Rachelle Mae • family_with_children • ph
7
Pros:

Our experience here was wonderful, thanks in large part to the fantastic team. The staff are incredibly welcoming and approachable, creating a friendly atmosphere from the moment you walk through the door.

At the reception, the check-in process was seamless. The staff took the time to clearly explain the hotel’s policies, ensuring I felt informed and comfortable right away. A lovely highlight was the complimentary welcome drink—a thoughtful touch that truly earns them a bonus point!

Cons:

Areas for Improvement:
1. Climate Control: The air conditioning struggled to cool the room effectively. Even at the maximum setting, the temperature remained warmer than expected.

2. Hallway Upkeep: Seeing exposed trash bags in the hallways was unappealing. Improving the way waste is managed or concealed would definitely help maintain a more hygienic and premium feel.

3. Dining Variety: It would be beneficial to see more variety at the breakfast buffet. Adding more options for picky eaters and those with specific food allergies would make the morning meal much more inclusive.

Overall, the team is fantastic, but addressing these facility and dining details would make for a much more comfortable stay.

2026-04-30 • via Nuitee
A
Anna • extended_group • us
8
Pros:

Location is near the Mall, restaurants

Cons:

Bed is not comfortable

2026-04-20 • via Nuitee
M
Marta • family_with_children • es
6
Pros:

La ubicación aunque era a las afueras estaba frente a un mall. La piscina era amplia. Del personal tengo que destacar a JP nos ayudó en todo aconsejándonos restaurantes riquísimos y solucionándonos transportes y excursiones

Cons:

Excepto JP, el.personal era lento y poco eficaz. La habitación muy simple y sin enchufes adecuados. El baño pequeño

2026-04-14 • via Nuitee
L
Larsson • family_with_children • se
7
2026-04-04 • via Nuitee
K
Kimberly • family_with_children • sg
10
2026-04-03 • via Nuitee
D
docferns • extended_group • ph
9
2026-04-02 • via Nuitee
N
Nannette • extended_group • us
5
Unexpectedly Dissatisfied
Pros:

The location right across the mall
Breakfast was good. Room service n maintenance very friendly n quick.

Cons:

Got a room that I didn't pay for.. lower scale. Very Upset!
I paid for a FAMILY ROOM which is 2 queen beds instead i got 2 twin beds n fold up Bed.. They wanted $$$ for the fold up bed. I said no way.! They offer free shuttle from airport to hotel

n they still asked me to pay.i said No!

2026-03-31 • via Nuitee
C
CRISTINA • extended_group • ph
9
Highly recommendable to others.. Good location, friendly staff and affordable.
Pros:

Good location

Cons:

For seniors.. difficult to go upstairs

2026-03-20 • via Nuitee
M
Malachi • family_with_children • au
8
Pros:

Huge bed, good shower pressure and warmth, helpful staff

Cons:

Entry door felt non existant, constantly woken up by outside noise

2026-03-17 • via Nuitee
C
Christopher • couple • de
10
2026-03-11 • via Nuitee
V
Van Wyk • family_with_children • za
10
Pros:

I like the fact that it was close to the airport and just opposite the mall to get some stuff that we needed

Cons:

They don't stock dry white wine in the restaurant

2026-03-11 • via Nuitee
K
Kristyll Kay • extended_group • gb
8
2026-03-10 • via Nuitee
K
Kathy • extended_group • ph
8
2026-03-04 • via Nuitee
K
Kathy • extended_group • ph
10
Top
Pros:

La struttura è bella , pulita ed è in centro.

Cons:

nulla

2026-02-23 • via Nuitee
V
Van Wyk • family_with_children • za
10
Pros:

Extremely friendly people

Cons:

We love everything

2026-02-23 • via Nuitee
M
Manuel • family_with_children • au
10
Excellent place
Pros:

Frienly staff, very close to shops and resto..

Cons:

No elevator

2026-02-14 • via Nuitee
V
Valenton • extended_group • ph
6
2026-01-31 • via Nuitee
M
Mayette • extended_group • ph
5
Convenient the location for restaurants and shopping but it’s noisy!
Pros:

The breakfast is good,I hope they add more selections. The Robinson mall is just across the street from the hotel.

Cons:

The hotel is getting old we have to change our fridge twice because it’s not working even the tv doesn’t turn on.The window doesn’t really close properly you hear all the noise from the busy main road.Even at night and early morning you can hear the voices of people talking in the hallway.There is a gas station beside the Hotel that play the loud music at 6 o’clock in the morning everyday.

2026-01-29 • via Nuitee
H
Hannah • couple • gb
10
Great value for money, helpful staff, would recommend
Pros:

Gym facilities and staff really friendly

Cons:

Nothing I didn’t like,

2026-01-19 • via Nuitee