Hilton Garden Inn Raleigh/Crabtree Valley

Hotels
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Hilton Garden Inn
9.4 (561 reviews)
3912 Arrow Drive , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Clean facilities
Comfortable rooms
Cons:
Lack of parking
Limited breakfast options

Categories

Cleanliness
9.41
The hotel was found to be very clean and well maintained.
Service
9.88
Staff was described as kind and accommodating.
Location
8.92
Location was convenient, though parking was problematic.
Room Quality
9.87
Rooms were reported as clean and comfortable.
Amenities
8.9
Amenities were satisfactory with some mention of expensive prices.
Value for Money
8.86
Perceived as relatively expensive without complimentary breakfast.
Food and Beverage
9.41
Food quality was praised, but breakfast options were lacking.
Overall Experience
9.99
Guests generally had a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:03

Property Description

Luxurious Amenities
Indulge in comfort with a 40-inch flat-screen TV, coffee machine, and plush bedding in every room. Relax and rejuvenate in the heated indoor swimming pool or break a sweat in the 24-hour fitness centre.

Convenient Facilities
Stay productive with the business centre, meeting facilities, and free WiFi throughout the property. Coin-operated laundry facilities ensure you always look your best during your stay.

Prime Location
Located just minutes away from Crabtree Valley Mall, North Carolina State University, and popular entertainment venues, Hilton Garden Inn Raleigh/Crabtree Valley offers the perfect blend of convenience and luxury.

Book now to experience the perfect stay in Raleigh at Hilton Garden Inn Raleigh/Crabtree Valley!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 561 reviews
Cleanliness: 9.41
Service: 9.88
Location: 8.92
Room Quality: 9.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.99
L
Lyzette • couple • us
8
Pros:

Location and cleanliness

Cons:

$20 a person for breakfast?!?!!
Should be posted clearly upon arrival to breakfast area.

2026-02-11 • via Nuitee
M
Marco • solo_traveller • us
10
2026-01-29 • via Nuitee
A
Andrea • couple • us
10
2026-01-22 • via Nuitee
T
Tennille • family_with_children • us
9
2026-01-20 • via Nuitee
W
William • couple • us
5
Probably better options for 2 people coming from a long distance
Pros:

Most everything rings of cheap and several items (breakfast) were lacking in common goods.

2026-01-20 • via Nuitee
E
Eric • couple • us
7
Good stay
Pros:

Nice place, good location, and clean.

Cons:

Pretty expensive for a place that did not have a complimentary breakfast, and the bed wasn’t the softest.

2026-01-20 • via Nuitee
R
Regina • solo_traveller • us
9
It was great
Pros:

Hmmm. Not impressed with breakfast.No difference with the other lower rated hotels

Cons:

No veggies nor fruits

2026-01-20 • via Nuitee
K
Krystal • solo_traveller • us
10
2026-01-19 • via Nuitee
C
Carolyn • extended_group • us
9
I had a great short stay!!!!!!!!!!!!!!
Pros:

Room was very clean and comfortable. The beds were so soft and comfortable. The artistry and decorations were very vibrant. The staff were very friendly and helpful.

Cons:

The parking was absolutely an issue unless we did not know all the parking areas for the hotel. We had a difficult time finding a park when we returned to the hotel on Saturday night. Is parking being extended or was I not aware of overflow parking?

2026-01-19 • via Nuitee
Y
Yneka • family_with_children • us
10
I definitely enjoyed my stay. The room even had a frig and microwave.
Pros:

Everything was clean, location was great, and amenities met my needs.

Cons:

The beds need a little upgrading

2026-01-19 • via Nuitee
J
Jo • solo_traveller • us
10
I'll stay there again if I should go to Raleigh.
Pros:

The reception desk staff was exceptional, both in the evening and during the day. I was totally surprised by the excellent quality of the food, as well. There was a large convention there that weekend, so toward the end of the breakfast hour, they were a little short on the "grab n go" food, but the wait staff was both helpful and polite, and on all three of the evenings I stayed there, I also ordered dinner from the kitchen, and it was very good.

Cons:

Maybe more anticipation of the breads in the serve-yourself breakfast time during conventions.

2026-01-19 • via Nuitee
S
Shayna • family_with_children • us
10
2026-01-19 • via Nuitee
E
Eddie Chavo • solo_traveller • us
5
I deal with mainly Hilton Hotels so I will be back. I hope my day is better when I do.
Pros:

The breakfast was great

Cons:

The loud noise the bathroom sink made. Also, the toilet was very slow.

2026-01-17 • via Nuitee
D
dewayne • solo_traveller • us
10
2026-01-15 • via Nuitee
D
Domonik • family_with_children • us
10
Breakfast was really good. Staff were really nice. Very clean. Don’t mind staying there again.
Pros:

Very clean, very nice staff.

Cons:

N/A

2026-01-15 • via Nuitee
J
Jake • couple • us
10
Cons:

Only thing was we stayed during a convention or banquet hard to find parking
But otherwise great

2026-01-09 • via Nuitee
M
Melissa • family_with_children • us
8
2026-01-08 • via Nuitee
C
Charles • couple • us
5
Pros:

Pretty close to everything staff was nice.

Cons:

The tables and the restaurant area or not clean my summer them the breakfast buffet was way too high in my opinion normally places sell breakfast for free the entire facility smelled like weed and stunk so bad it was a different price when we showed up then what I had on booking.com all in all wasn't a real bad experience it just was not the cleanest and it just smelled like weed and it was it's not the best place that we like to stay

2026-01-06 • via Nuitee
D
Diana • couple • us
10
Very Nice
Pros:

Well maintained, stylish, comfortable stay

Cons:

High price for the breakfast buffet at 19.95 but I pre purchased vouchers with my room at a lower price:)

2026-01-05 • via Nuitee
T
Tanydalaya • couple • us
10
See above
Pros:

I like that the facility is very clean. The staff is very friendly. The location is perfect. This is my second time staying, and I would definitely recommend it. Thank you!

Cons:

N/A

2026-01-04 • via Nuitee