Hilton Garden Inn Raleigh/Crabtree Valley

Hotels
•
Hilton Garden Inn
9.4 (577 reviews)
3912 Arrow Drive , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Clean facilities
Comfortable rooms
Cons:
Lack of parking
Limited breakfast options

Categories

Cleanliness
9.41
The hotel was found to be very clean and well maintained.
Service
9.88
Staff was described as kind and accommodating.
Location
8.92
Location was convenient, though parking was problematic.
Room Quality
9.87
Rooms were reported as clean and comfortable.
Amenities
8.9
Amenities were satisfactory with some mention of expensive prices.
Value for Money
8.86
Perceived as relatively expensive without complimentary breakfast.
Food and Beverage
9.41
Food quality was praised, but breakfast options were lacking.
Overall Experience
9.99
Guests generally had a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:03

Property Description

Luxurious Amenities
Indulge in comfort with a 40-inch flat-screen TV, coffee machine, and plush bedding in every room. Relax and rejuvenate in the heated indoor swimming pool or break a sweat in the 24-hour fitness centre.

Convenient Facilities
Stay productive with the business centre, meeting facilities, and free WiFi throughout the property. Coin-operated laundry facilities ensure you always look your best during your stay.

Prime Location
Located just minutes away from Crabtree Valley Mall, North Carolina State University, and popular entertainment venues, Hilton Garden Inn Raleigh/Crabtree Valley offers the perfect blend of convenience and luxury.

Book now to experience the perfect stay in Raleigh at Hilton Garden Inn Raleigh/Crabtree Valley!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 577 reviews
Cleanliness: 9.41
Service: 9.88
Location: 8.92
Room Quality: 9.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.99
A
Alford • couple • us
10
2026-04-27 • via Nuitee
H
Heather • couple • us
9
2026-04-26 • via Nuitee
C
Curmilus • couple • us
9
Location and room was good.
Pros:

Didn't do breakfast.

Cons:

Didn't like my steak. It was tough.

2026-04-25 • via Nuitee
R
Rosabelle Louise • solo_traveller • us
10
2026-04-23 • via Nuitee
J
June • couple • us
7
2026-04-22 • via Nuitee
S
Santizo • family_with_children • us
10
2026-04-21 • via Nuitee
R
Roselon • couple • us
10
Very clean and in a great location.
Pros:

Very clean. Great staff.

Cons:

Nothing.

2026-04-09 • via Nuitee
J
Jeffrey • couple • us
9
It was great
Pros:

Nice clean facility and very helpful staff

Cons:

Location

2026-04-08 • via Nuitee
B
Bill • extended_group • us
10
Great customer servce and a clean hotel makes for a good life.
Pros:

Great location and everything was comfortable and clean. Great place, I hope to return.

Cons:

Everything was good nothing found negative.

2026-03-31 • via Nuitee
A
Adriana • extended_group • co
8
Good hotel in the area
Pros:

Very comfortable and well located

2026-03-28 • via Nuitee
H
Hinton • solo_traveller • us
10
2026-03-27 • via Nuitee
A
Andreas • solo_traveller • us
7
2026-03-25 • via Nuitee
A
Angelica • family_with_children • us
10
2026-03-24 • via Nuitee
T
Tracy • solo_traveller • us
9
Overall, I really enjoyed my stay and will definitely be back!
Pros:

I had another great stay at this property!
The hotel was incredibly clean, and the staff—from the front desk to the housekeeping team—were all very nice and helpful. Check-in and check-out were both fast and easy.

Cons:

The only suggestion for improvement would be to update the mattresses, as the beds could have been more comfortable.

2026-03-08 • via Nuitee
R
Ryan • family_with_children • us
7
2026-03-01 • via Nuitee
J
Jamie • solo_traveller • us
1
2026-02-27 • via Nuitee
N
Natalia • solo_traveller • us
1
There was a bug in my bed
Pros:

Nothing because there was a bug in my bed

Cons:

There was a bug inside of my bed in the sheets

2026-02-26 • via Nuitee
L
Lyzette • couple • us
8
Pros:

Location and cleanliness

Cons:

$20 a person for breakfast?!?!!
Should be posted clearly upon arrival to breakfast area.

2026-02-11 • via Nuitee
M
Marco • solo_traveller • us
10
2026-01-29 • via Nuitee
A
Andrea • couple • us
10
2026-01-22 • via Nuitee