Hilton Garden Inn Raleigh/Crabtree Valley

Hotels
•
Hilton Garden Inn
9.4 (603 reviews)
3912 Arrow Drive , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Clean facilities
Comfortable rooms
Cons:
Lack of parking
Limited breakfast options

Categories

Cleanliness
9.41
The hotel was found to be very clean and well maintained.
Service
9.88
Staff was described as kind and accommodating.
Location
8.92
Location was convenient, though parking was problematic.
Room Quality
9.87
Rooms were reported as clean and comfortable.
Amenities
8.9
Amenities were satisfactory with some mention of expensive prices.
Value for Money
8.86
Perceived as relatively expensive without complimentary breakfast.
Food and Beverage
9.41
Food quality was praised, but breakfast options were lacking.
Overall Experience
9.99
Guests generally had a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:03

Property Description

Luxurious Amenities
Indulge in comfort with a 40-inch flat-screen TV, coffee machine, and plush bedding in every room. Relax and rejuvenate in the heated indoor swimming pool or break a sweat in the 24-hour fitness centre.

Convenient Facilities
Stay productive with the business centre, meeting facilities, and free WiFi throughout the property. Coin-operated laundry facilities ensure you always look your best during your stay.

Prime Location
Located just minutes away from Crabtree Valley Mall, North Carolina State University, and popular entertainment venues, Hilton Garden Inn Raleigh/Crabtree Valley offers the perfect blend of convenience and luxury.

Book now to experience the perfect stay in Raleigh at Hilton Garden Inn Raleigh/Crabtree Valley!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 603 reviews
Cleanliness: 9.41
Service: 9.88
Location: 8.92
Room Quality: 9.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.99
D
Danielle • solo_traveller • us
10
Probably my favorite hotel
Pros:

The location was excellant. It was very close to shopping but off the main road so we couldn't hear too much traffic. The bed was comfortable, the facility very clean, staff was friendly and super helpful and the facility was secure - key card required to operate the elevators. The shower was the best! The water pressure was decent, the hot water was actually hot, it was comfortable to walk into and the shower head gave the best massage. We will definately stay here again.

2026-07-11 • via Nuitee
G
Gary • couple • us
10
Home away from home !
Pros:

We’ve been here many times it’s the best Hilton garden inn ! Jordan at the front desk was amazing ! He treated us like family! All staff there are great but Jordan went above and beyond to make sure we were comfortable! Can’t thank him enough we will be back again for certain..great rooms and breakfast !

Cons:

Absolutely nothing !

2026-07-08 • via Nuitee
V
Veronica • couple • us
7
For the money, the pool wasn’t desirable which is reason I will not go back
Pros:

Great location, good breakfast!

Cons:

Pool was way too small, 3ft deep and pillows need upgrade and uncomfortable toilet

2026-07-06 • via Nuitee
E
Elizabeth • couple • us
9
2026-06-30 • via Nuitee
S
Saul • family_with_children • us
10
2026-06-29 • via Nuitee
L
Lamont • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-06-26 • via Nuitee
W
Wiley • couple • us
10
Pros:

One of the best places I stayed at and when I come to North Carolina again I will stay here

Cons:

Very well clean staff was friendly

2026-06-23 • via Nuitee
C
Christy • extended_group • us
10
Comfort & luxury combined with an attentive staff make this location stand out above the others.
Pros:

Gorgeous facility! Down to the lights above the artwork pieces, everything was elite.

Cons:

N/A

2026-06-18 • via Nuitee
C
Calvin • solo_traveller • us
10
Pros:

The Hotel was very nice and clean. Customer Service was great, they greeted you with a smile and great attitude. They mad you feel welcome.
Dinner and breakfast was great.

Cons:

No Complaints

2026-06-17 • via Nuitee
K
Kelsi • solo_traveller • us
10
2026-06-15 • via Nuitee
R
Roydale • couple • us
10
2026-06-04 • via Nuitee
F
Felita • solo_traveller • us
10
2026-05-30 • via Nuitee
A
Arianna • couple • us
10
2026-05-28 • via Nuitee
T
tara • family_with_children • us
10
Pros:

The breakfast was excellent and cook to order

2026-05-25 • via Nuitee
A
Alicia • couple • us
10
I loved it
Pros:

The cleanliness

Cons:

Liked everything

2026-05-25 • via Nuitee
M
mary • solo_traveller • us
10
2026-05-24 • via Nuitee
L
Lili • couple • us
8
2026-05-24 • via Nuitee
D
Diemle • family_with_children • us
8
Pros:

The staff is friendly

Cons:

The price of the food was kind of high

2026-05-18 • via Nuitee
D
Deese • solo_traveller • us
10
Adventure
Pros:

As described

Cons:

Location to everything

2026-05-17 • via Nuitee
E
Explorer822663 • Couples
10
Great staff.
Pros:

We really enjoyed our stay at this hotel. We were here for five days. The staff members James, Ben and Monika really went above and beyond to make our stay so pleasant.

2026-05-16 • via Tripadvisor