Village Residence Robertson Quay by Far East Hospitality

Hotels
Far East Hospitality
9 (175 reviews)
30 Robertson Quay , Singapore , sg

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious apartments
Cons:
Noise from construction
Dated furniture

Categories

Cleanliness
9.21
Room was clean, well maintained, and spacious.
Service
9.18
Staff were friendly and exceptional in service.
Location
9.22
Fantastic location near Clarke Quay with easy access to transport.
Room Quality
8.67
Rooms were spacious with good amenities, but some furniture was dated.
Amenities
8.7
Amenities like the gym and pool were good, but some issues noted.
Value for Money
9.16
Great value for spacious rooms and location.
Food and Beverage
8.71
Complimentary coffee and sweets available.
Overall Experience
9.18
Overall very positive experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:10

Property Description

Luxurious Suites with Fully Equipped Kitchen
Experience comfort and convenience at Village Residence Robertson Quay with spacious suites featuring a fully equipped kitchen, washing machine, and a cozy living room with cable TV.

Convenient Location and Nearby Attractions
Situated in the vibrant Robertson Quay area, our hotel is just a short walk from Chinatown and Clarke Quay MRT stations, offering easy access to the city's top attractions.

Relaxation and Recreation
Unwind in the hot tub, stay active at the gym, or enjoy a barbecue with loved ones. With free parking, a children's playground, and complimentary continental breakfast, your stay with us will be both relaxing and memorable.

Book your stay at Village Residence Robertson Quay for a delightful blend of comfort and convenience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that hotel may contact the cardholder for verification purposes. The property no longer offers breakfast as our offering. Housekeeping service is offered every 3 times per week, excluding Sundays and Public Holidays. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the same credit card used to guarantee the booking is required at the check in. Extra beds and cribs are subject to availability.

Kindly note that some of our studio/2 bedroom are walkup apartment. If you require any special assistance, do reach out to us.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 7 years old and over stay for S$ 71 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 175 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
B
Bev extended_group us
10
Fantastic!!
Pros:

Love the location, convenient to many restaurants, coffee shops and grocery store. Especially love the view right along the Singapore River walk!

Cons:

No notes!

2026-07-25 via Nuitee
V
Victoria family_with_children au
1
Don’t stay here!
Pros:

The staff were quick to move us to a different building with one of their partner hotels, with a complimentary transfer - but we had to pay a $2000 AUD gap. It was worth it for our sanity - but a huge unexpected cost

Cons:

DO NOT STAY HERE until the work is finished in July 2028. The noise is horrendous and apparently goes 7am-6pm according to a guest who had been there for a week. You can’t have a relaxing swim as the pool has the worst noise. Also the furniture and facilities are a lot more dated than the photos show. Avoid.

We were transferred to Adina serviced apartments at Orchard Road - really nice property - but again, not a cost we were expecting and made the whole time in Singapore very expensive.

2026-07-15 via Nuitee
J
Janelle family_with_children au
5
Construction noise 7am -10pm
Pros:

We really enjoyed the pool area, which was well maintained and provided a great space to cool down after a long day in the heat. The complimentary biscuits and sweets available at reception were a lovely touch and made us feel very welcome. The housekeeping team also did an excellent job, keeping our room clean, tidy, and well serviced throughout our stay. These thoughtful details contributed positively to our overall experience.

Cons:

We were advised that some construction work would be taking place; however, we were not informed about the extent of the disruption during our stay. Construction began at 7:00 a.m. each day and continued until 10:00 p.m., with constant noise throughout. Had I been aware of the scale and duration of the construction, I would have chosen to stay elsewhere.

2026-07-13 via Nuitee
M
Montanna couple au
10
Amazing stay! Perfect location and would absolutely book again if I return :)
Pros:

Amazing location! so many places to eat nearby and plenty of convenience stores

Cons:

Mattresses in my room were very hard and uncomfortable, nothing that ruined the stay - I just prefer a softer mattress.

2026-07-01 via Nuitee
H
Hassan extended_group td
10
2026-06-30 via Nuitee
S
Shaun solo_traveller nz
7
Pros:

Great location, very central. Great views of the river. Staff were very helpful and respectful.

Cons:

Facilities we're great, the pool was small and couldn't even find the gym! Everything felt very dated

2026-05-27 via Nuitee
J
Justin family_with_children au
4
2026-05-08 via Nuitee
S
Sheila extended_group sg
9
The overall stay is good. The beds are so comfortable and the unit is clean. Will highly recommend it to friends and col
Pros:

I like the location (not crowded, is nice for a morning or night run and the view by balcony or window is nice) the furnitures, available appliances and kitchen supplies, the space (just right for a big family), the cleanliness of the amenities which is also well-maintained (we enjoyed the jacuzzi most especially) and the beds and sofa (clean and comfy). The staff are also accommodating, granting our requests.

Cons:

The shower enclosure or the shower fixture can be improved to avoid the water leaking beyond the shower enclosure. It is also better if the toilet in the master bedroom has bidet spray. Lastly, the AC in the master bedroom and living room may need to be cleaned or maintained as water was seen dripping on the last day of our stay.

2026-05-04 via Nuitee
I
Indra Artanto extended_group id
9
Pros:

Very nice place to stay.

2026-04-21 via Nuitee
A
Alison family_with_children nz
9
Pros:

The apartments were very nice and having the kitchen facilities was excellent 👌

Cons:

Unfortunately, there were construction sites behind which was a bit noisy

2026-04-09 via Nuitee
S
sarwar family_with_children bd
10
A really pleasant stay. nothing to complain about. Shoufi and other staffs were really kind to us.the ongoing constructi
Pros:

Location
Convenience store
River/canal side
Playground
Large swimming pool

Cons:

Nothing

2026-04-02 via Nuitee
M
Margaret solo_traveller nz
9
Very nice apartment for a family
Pros:

The staff were wonderful and made us feel very much at home. The location was amazing. Plenty of eating options and good public transport. Right on the river and saw otters.

Cons:

Nothing they could do about it but we had major construction site behind the apartment so very noisy from 8am to 6pm. Had to swim at midday when workers stopped for lunch and at night.

2026-03-30 via Nuitee
J
Julie couple au
10
Perfect.
Pros:

We received an upgrade. We were so very happy. Loved location. The staff. The apartment. Proximity to supermarket. Just perfect

Cons:

The construction next door is very noisy. But that’s not the hotels fault

2026-03-09 via Nuitee
Z
Zac family_with_children au
10
Fantastic.even the small amount of construction going on next door during our stay was fine (07/03/2026)
Pros:

Fantastic location. Easy access to metro or close enough to a lot of locations on foot.
Great friendly staff
Rooms where great size with family of 4

2026-03-09 via Nuitee
T
Teresa couple au
10
Pros:

Staff very helpful and responsive. Great location.

2026-03-07 via Nuitee
O
Olga solo_traveller us
10
Great residence hotel very close to Chinatown.
Pros:

The staff are excellent. Very helpful and professional and available 24 hours. The accommodations were excellent. There are restaurants nearby. The Maguro Samurai restaurant within a few steps of the hotel is amazing. Walked to Chinatown and there are convenience stores nearby, too. Close to metro station and bus stations. The staff will order you a taxi and it shows up in a couple of minutes.

Cons:

There was construction going on but the noise wasn't too bad and it was confined to daytime hours when I was out exploring anyway.

2026-03-06 via Nuitee
C
CON family_with_children au
9
Great accommodation with good space, friendly staff, clean and well located.
Pros:

The staff were friendly and the rooms and linen were clean. Also the rooms were spacious enough for a family. In a good area with lots around.

Cons:

Some furniture/fittings may be a little outdated but this did not affect our stay.

2026-02-23 via Nuitee
C
Cornelia family_with_children at
8
Tolles Apartment mit freundlichen Personal
Pros:

Das Apartment war toll - viel Platz, hell, mit Klimaanlage in jedem Raum, Waschmaschine und Trockner!
Die Mitarbeiter waren alle super nett
Der Spielplatz war super für unsere Kinder

Cons:

Leider ist gerade eine sehr große Baustelle nebenan, die sehr laut ist. Beim schlafen hat es uns kaum gestört, aber untertags war der Pegel zu hoch. Ehrlicherweise hätte uns das im Vorhinein kommuniziert werden müssen, und ein Discount angeboten werden.

2026-02-12 via Nuitee
M
Muheki family_with_children ug
10
The place is so good and excellently located for ease movement
Pros:

Breakfast be included for apartment

Cons:

Just a little noise from the construction project.

2026-01-29 via Nuitee
W
Wood couple au
7
Lovely time,great location, fantastic size apartment but just a little tired.
Pros:

Great location, large apartment, very pleasant staff

Cons:

Was a little outdated, could do with a freshen up

2026-01-26 via Nuitee