Holiday Inn Express & Suites Toronto Airport West by IHG

Hotels
•
Holiday Inn Express
7.7 (4175 reviews)
5599 Ambler Drive , Mississauga , CA
+1 905-624-9500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good service
Good location
Clean hotel
Cons:
Cleanliness issues
Room maintenance problems
Limited breakfast options

Categories

Cleanliness
5.28
The room had issues with odor and cleanliness as mentioned in several reviews.
Service
9.25
The staff, particularly Riya, provided excellent service and positive energy.
Location
8.29
Guests appreciated the proximity to the airport and convenience of location.
Room Quality
6.24
Rooms were described as dated, smaller, and having various maintenance issues.
Amenities
8.27
The gym and breakfast options received positive mentions.
Value for Money
8.73
Guests found it to be a good value, especially for the holiday season.
Food and Beverage
7.78
Breakfast options were limited but was praised for quality.
Overall Experience
7.75
Overall sentiment was mixed, with some positives overshadowed by negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:18

Property Description

Modern Accommodation
Holiday Inn Express & Suites Toronto Airport West in Mississauga offers contemporary rooms with free WiFi and flat-screen TVs. Each room features a private bathroom for your comfort.

Convenient Amenities
Benefit from a 24-hour front desk at your service, ensuring a seamless stay throughout. Explore nearby attractions like the Mississauga Convention Centre and Hershey Centre, both just a short distance away.

Ideal Location
Situated only 4 km from Pearson Airport, this hotel is a perfect choice for travelers. Book your stay at Holiday Inn Express & Suites Toronto Airport West for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 4175 reviews
Cleanliness: 5.28
Service: 9.25
Location: 8.29
Room Quality: 6.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 7.75
E
emmanuel • family_with_children • nl
7
2026-09-19 • via Nuitee
上野山 • solo_traveller • jp
5
Pros:

清潔

Cons:

レストランが無い。

2026-09-19 • via Nuitee
P
Peggy • family_with_children • ca
8
Will be back!
Pros:

The staff were very friendly and helpful. The beds were super comfortable. Free parking and breakfast included were bonuses for me.

Cons:

Room was a little cramped with furniture.

2026-09-19 • via Nuitee
B
Boris • couple • ca
9
Le séjour a été agréable
Pros:

J' ai plus aimé le calme, l' accueil et le service de transport

2026-09-19 • via Nuitee
S
Sue • solo_traveller • ca
9
Pros:

Clean and comfortable. Good facilities. Full breakfast

2026-09-19 • via Nuitee
K
katia • solo_traveller • fr
7
Pros:

Bon petit déjeuner

Cons:

Problème de navette aéroport personne ne répond ni ne vient vous chercher.
Chambres mal insonorisées
Caution prélevée de plus de 100

2026-09-18 • via Nuitee
S
Steve • solo_traveller • ca
8
2026-09-18 • via Nuitee
S
Sandra • couple • us
6
Okay
Cons:

The restaurant we expected was not available.

2026-09-17 • via Nuitee
R
Rupert Morrish • solo_traveller • nz
8
Pros:

Was available at short notice. Spa pool and free breakfast was a nice bonus.

Cons:

Nothing

2026-09-17 • via Nuitee
T
Thi Chau • extended_group • au
9
2026-09-16 • via Nuitee
T
Thi Chau • couple • au
9
2026-09-16 • via Nuitee
M
Marioara • couple • ca
10
perfect all
Pros:

all

Cons:

all

2026-09-16 • via Nuitee
S
Siddharth • couple • ca
8
2026-09-16 • via Nuitee
J
Josef • solo_traveller • at
8
Pros:

Nähe Airport

Cons:

Etwas Lärm

2026-09-16 • via Nuitee
P
PhiloCat • solo_traveller • jp
8
Good support for someone with a broken leg
Pros:

The location was good - South of the airport, off the 401 near the 403 exchange, in a quiet, well-kept industrial area. Being south of the airport, I'm sure it isn't the first choice of travelers, and that is why the price was lower than places just north, to the east and west of the airport's main entrance. Although planes flew nearby, the soundproofing in the room was excellent. Restaurants were about a 10-minute walk / 2-minute drive away. Check-in and check-out were smooth. I reserved a seat on one of the morning shuttles at check-in, and thanks to the help of the young lady at check-out, I was able to change the time in the morning to a later shuttle when morning prep took longer than expected. A special shout-out to Arsh, the male staff member who checked me in - he offered to get me cigarettes because it was obvious that I could not do that on my own without an expensive taxi or other means; there were no convenience stores nearby. Free parking. Indoor pool, exercise room. The bed and pillows were comfortable. The heating/cooling controls were on the wall and responded reasonably quickly to adjustments. Because of my broken leg and reliance on crutches, I got a handicapped room, and it was great to have a walk-in shower with a bench and removable shower head, with grab bars throughout the bathroom. The wet tiles were a little treacherous, so be careful! The breakfast was a buffet and OK - eggs, bacon, a variety of bread that could be toasted, apples, bananas, yogurt, drinks, and coffee. The wait staff helped me because it was difficult to carry a plate while using crutches. Paper plates and wooden cutlery were all disposable. There is a smoking area with benches and an ashtray outside. The shuttle driver was courteous and efficient, helped with everyone's luggage, and helped me get on and off. I didn't time the trip to the airport, but it was about 5 km away and took maybe 8-10 minutes.

Cons:

I wish the water pressure had been stronger in the shower - it took a long time to get the hair products out of my hair, which made me a little late for my original shuttle reservation. Also, the body soap dispenser was empty! I'm sure that doesn't happen often. Amenities were limited - I would have appreciated a razor and toothbrush with toothpaste. One wall by the window had been bashed in and was patched and painted, but there was no real repair. Although the room was clean, the decor looked a little worn and dated in places. These issues were minor and didn't affect my stay.

2026-09-15 • via Nuitee
V
Vanessa • solo_traveller • ca
8
2026-09-15 • via Nuitee
K
Karis • solo_traveller • ca
8
Pros:

Check in was very smooth, the room was clean, comfy beds, nice breakfast options.

Cons:

There were no blackout blinds and the tile floor by the pool/on pool steps was very slippery/dangerous. I feel stepping down into the pool!

2026-09-15 • via Nuitee
K
Kuzratpal • solo_traveller • ca
10
Pros:

Staff very good

Cons:

Everythingis good

2026-09-15 • via Nuitee
R
Rabarimanana • solo_traveller • ca
6
2026-09-14 • via Nuitee
R
Rebekah • extended_group • ca
7
The hotel was ok. Given its location I assume most guests stay for one night. I won’t rush back.
Pros:

When we had a concern it was addressed immediately by staff.

Cons:

The smell in the room was not great. I believe it was the carpet. It was evident staff had cleaned, but there was a smell that is old.

2026-09-14 • via Nuitee