Holiday Inn Express & Suites Toronto Airport West by IHG

Hotels
•
Holiday Inn Express
7.7 (4175 reviews)
5599 Ambler Drive , Mississauga , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good service
Good location
Clean hotel
Cons:
Cleanliness issues
Room maintenance problems
Limited breakfast options

Categories

Cleanliness
5.28
The room had issues with odor and cleanliness as mentioned in several reviews.
Service
9.25
The staff, particularly Riya, provided excellent service and positive energy.
Location
8.29
Guests appreciated the proximity to the airport and convenience of location.
Room Quality
6.24
Rooms were described as dated, smaller, and having various maintenance issues.
Amenities
8.27
The gym and breakfast options received positive mentions.
Value for Money
8.73
Guests found it to be a good value, especially for the holiday season.
Food and Beverage
7.78
Breakfast options were limited but was praised for quality.
Overall Experience
7.75
Overall sentiment was mixed, with some positives overshadowed by negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:18

Property Description

Modern Accommodation
Holiday Inn Express & Suites Toronto Airport West in Mississauga offers contemporary rooms with free WiFi and flat-screen TVs. Each room features a private bathroom for your comfort.

Convenient Amenities
Benefit from a 24-hour front desk at your service, ensuring a seamless stay throughout. Explore nearby attractions like the Mississauga Convention Centre and Hershey Centre, both just a short distance away.

Ideal Location
Situated only 4 km from Pearson Airport, this hotel is a perfect choice for travelers. Book your stay at Holiday Inn Express & Suites Toronto Airport West for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 4175 reviews
Cleanliness: 5.28
Service: 9.25
Location: 8.29
Room Quality: 6.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 7.75
M
Maria • couple • ca
10
2026-10-31 • via Nuitee
M
Muhammad • family_with_children • om
10
2026-10-31 • via Nuitee
C
Clara • family_with_children • ca
8
Pros:

Close to airport

Cons:

Breakfast ordinary

2026-10-31 • via Nuitee
J
Jeannine • couple • ca
5
Pros:

Beds were comfortable & staff were great

Cons:

The room was not as clean as I expected and the shower had long dark hairs all over the wall...it was disgusting. I was not impressed. This wasn't 1 hair...it was at least 6.
The staff apologized and genuinely felt bad but its still hard to forget😬

2026-10-30 • via Nuitee
J
Josée • couple • ca
7
Pros:

L’emplacement t

Cons:

Litcreux

2026-10-30 • via Nuitee
V
Vasily • solo_traveller • ca
5
Cheap facility. Paid water.
Pros:

The shuttle driver is a very nice person.
Breakfast was ok.

Cons:

You charge almost $200 per night and refuse to provide water. Absolute shame, especially when you do that to people who already spent many hours flying. Glad you saved this 20 cents. On a flip side, you permanently lost a customer, I will make sure to avoid Holiday Inn chain after that.
On a separate note: when I entered the room, AC/Ventilation was shut off, so it was hot and stale air in the room. Another great way to welcome travelers.

2026-10-30 • via Nuitee
S
sofiane attouche • family_with_children • ca
7
Pros:

Position of hotel near highway to Toronto and niagara, good breakfast , comfortable bed, free parking

Cons:

Too close to the airport that caused lot of noise of airplane when crossing the area to low, the room wasn't clean very good in bathroom, the room was a little bit small

2026-10-29 • via Nuitee
L
Leocadio • couple • ca
10
2026-10-28 • via Nuitee
E
Evgeniia • family_with_children • ru
6
Шумно и тесно, но шаттл возит бесплатно
Pros:

Шаттл ходит по расписанию и подбирает всех, кому нужно в отель или в аэропорт. На протяжении 5 дней, мы могли им спокойно пользоваться, доезжали до аэропорта а там пересаживались на электричку до центра. Такая работа шаттла была основным аргументом для аренды.

Cons:

Очень долго возвращают депозит. И он достаточно высокий. Мы до сих пор не получили, хотя все отели, которые были после него, уже вернули. На выходных было очень шумно. Полный отель раздетых босоногих детей, которые шарились по грязному полу отеля, а потом шли этими ногами в бассейн. Это немыслимо! И в столовой все столы заняты этими детьми, похоже какие-то дети спортсмены там останавливаются. Завтрак средненький, можно конечно наесться при желании, но не вкусно. Свиные сосиски вообще предлагаю изъять из меню, они ужасные. Номер у нас был очень тесный, прям очень для семьи из 4 человек.

2026-10-28 • via Nuitee
J
John Joseph • solo_traveller • ng
8
2026-10-27 • via Nuitee
R
Robert • family_with_children • ca
9
Pros:

Hospitality

Cons:

Breakfast hours ends early...atleast 10am is good...

2026-10-27 • via Nuitee
D
Deirdre • couple • gb
10
A lovely brief stay: excellent facilities and value for money.
Pros:

The room was lovely, spacious, clean, and relaxing in colour. The pool was clean and a joy to swim in. The staff were helpful. Joining the IHG scheme was a great idea as we could check out at 2pm. With a flight at 10 pm, that was helpful.

Cons:

I've nothing much to say here! Only that the 'enclave' seats at the entrance weren't very clean.

2026-10-26 • via Nuitee
M
Mayara • solo_traveller • ca
9
2026-10-26 • via Nuitee
S
saeideh • couple • ir
7
good
Pros:

The hotel was clean, but because the building was quite old, it didn’t look very appealing. However, the breakfast was good, and the staff were very friendly and helpful. The location was perfect for us because it was close to the airport. Overall, we had a good experience.

Cons:

The hotel was clean, but the building was quite old, so it didn’t look that great.

2026-10-25 • via Nuitee
C
Candace • family_with_children • ca
9
Pros:

Great breakfast including friendly staff, clean rooms, free parking, close to airport

2026-10-25 • via Nuitee
R
Romana • solo_traveller • pk
10
Pros:

Comfort

Cons:

.

2026-10-25 • via Nuitee
B
Beenish • couple • ca
6
Cons:

They are not giving the deposit back its been a month.

2026-10-25 • via Nuitee
V
Velarga • couple • ca
9
Pros:

Everything

2026-10-23 • via Nuitee
J
Jayden • extended_group • ca
8
2026-10-22 • via Nuitee
D
die Testerin • family_with_children • de
10
Pros:

Die Nähe zum Flughafen

Cons:

die Lautstärke von der Autobahn auch nachts sehr laut

2026-10-22 • via Nuitee