Holiday Inn Express & Suites Toronto Airport West by IHG

Hotels
•
Holiday Inn Express
7.7 (3778 reviews)
5599 Ambler Drive , Mississauga , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good service
Good location
Clean hotel
Cons:
Cleanliness issues
Room maintenance problems
Limited breakfast options

Categories

Cleanliness
5.28
The room had issues with odor and cleanliness as mentioned in several reviews.
Service
9.25
The staff, particularly Riya, provided excellent service and positive energy.
Location
8.29
Guests appreciated the proximity to the airport and convenience of location.
Room Quality
6.24
Rooms were described as dated, smaller, and having various maintenance issues.
Amenities
8.27
The gym and breakfast options received positive mentions.
Value for Money
8.73
Guests found it to be a good value, especially for the holiday season.
Food and Beverage
7.78
Breakfast options were limited but was praised for quality.
Overall Experience
7.75
Overall sentiment was mixed, with some positives overshadowed by negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:18

Property Description

Modern Accommodation
Holiday Inn Express & Suites Toronto Airport West in Mississauga offers contemporary rooms with free WiFi and flat-screen TVs. Each room features a private bathroom for your comfort.

Convenient Amenities
Benefit from a 24-hour front desk at your service, ensuring a seamless stay throughout. Explore nearby attractions like the Mississauga Convention Centre and Hershey Centre, both just a short distance away.

Ideal Location
Situated only 4 km from Pearson Airport, this hotel is a perfect choice for travelers. Book your stay at Holiday Inn Express & Suites Toronto Airport West for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 3778 reviews
Cleanliness: 5.28
Service: 9.25
Location: 8.29
Room Quality: 6.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 7.75
A
Ausman • family_with_children • ca
10
2026-02-14 • via Nuitee
A
Alejandra • couple • co
10
2026-02-14 • via Nuitee
M
Mobarak • solo_traveller • ma
8
Bien
2026-02-13 • via Nuitee
M
Mykola • family_with_children • ua
7
2026-02-13 • via Nuitee
H
Harley • couple • ca
8
Short but necessary
Pros:

Easy of getting a room and transport back to the airpport.

2026-02-13 • via Nuitee
B
Barbra • family_with_children • ca
5
Pros:

Hot tub, helpful front desk.

Cons:

Breakfast starts way too late, food to go is complicated. It snowed (very expected) and it was a nightmare just to get to our car in the parking lot. Couldn't change the temperature in the room.

2026-02-12 • via Nuitee
B
Bobbi • couple • ca
10
Adam made my stay so welcoming. Excellent customer service and so helpful
Pros:

Cleanliness and closeness to airport

Cons:

Nothing absolutely wonderful

2026-02-12 • via Nuitee
A
Arlene • solo_traveller • ca
10
2026-02-12 • via Nuitee
D
Donald • couple • ca
6
2026-02-12 • via Nuitee
M
Manuel • family_with_children • ca
2
Cons:

Be careful with the $100 deposit, there is always a "glitch in the system" that didn't release the money back to your account.

2026-02-12 • via Nuitee
D
David Keown • family_with_children • gb
10
2026-02-12 • via Nuitee
B
Barack • solo_traveller • ke
7
it iwas okay
Pros:

Room was the besst

Cons:

the did not refund deposit of CAD100

2026-02-12 • via Nuitee
P
patricia • couple • ca
9
2026-02-11 • via Nuitee
K
Kauthar • family_with_children • ca
10
Pros:

breakfast was excellent. airport shuttle was helpful and the main draw for stay

2026-02-10 • via Nuitee
C
Christine • solo_traveller • ca
3
Never again
Pros:

Friendly staff

Cons:

No restaurant in hotel or vicinity, torn old furniture, cheapest furniture you could find

2026-02-10 • via Nuitee
J
Jorge Eliecer • couple • co
10
2026-02-09 • via Nuitee
M
Merrick • solo_traveller • ca
4
Cons:

Shower did not work.

2026-02-09 • via Nuitee
S
Stacey • couple • bs
10
Pros:

good

2026-01-31 • via Nuitee
S
Shannon • couple • ca
7
2026-01-31 • via Nuitee
S
Samoilenko • family_with_children • ca
9
2026-01-30 • via Nuitee