Novotel Paris Saint Denis Stade Basilique

Hotels
Accor
8.2 (145 reviews)
1 Place De La Porte De Paris, Saint-Denis, Seine-Saint-Denis, 93200 , Saint-Denis , FR

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Proposal/romance packages available
Express check-out
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast
Spacious rooms
Good amenities
Cons:
Issues with cleanliness
Service responsiveness problems
Mattress comfort

Categories

Cleanliness
7.46
Some reviews mentioned issues like strange smells and dirty toilets.
Service
8.43
Generally positive, with mentions of friendly staff but some service issues reported.
Location
8.47
Conveniently located near the metro, but concerns about the surrounding area.
Room Quality
7.92
Spacious and comfortable rooms, but some comments on the mattress quality.
Amenities
8.45
Good amenities including a bar and restaurant.
Value for Money
8.31
Standard quality for this hotel tier, reflected in the overall ratings.
Food and Beverage
8.46
Positive comments about the quality of food and breakfast.
Overall Experience
8.13
A mix of good experiences overshadowed by some issues; overall likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:21

Property Description

Unwind at Novotel Paris Saint Denis Stade Basilique, your gateway to an unforgettable stay!

Recreation and Views
Indulge in our fitness center for an invigorating workout or enjoy breathtaking views from our rooftop terrace, a perfect spot to relax and watch the sunset.

Dining Delights
Savor culinary delights at Le Gourmetbar Restaurant or grab a quick snack at our cozy café. For those who prefer to dine in, our room service ensures you can enjoy delicious meals from the comfort of your own room.

Business Ready
With a 24-hour business center and 300 square meters of meeting space, we cater to business travelers, ensuring seamless event planning and express check-out for your convenience.

Experience the perfect blend of comfort and convenience—book your stay with us today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 145 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.31
Food and Beverage: 8.46
Overall Experience: 8.13
S
Sally
8
Pros:

our room was spacious and clean and the metro is right in front. many people hanging around the front trying to sell cigarettes though.

2025-10-01 via Nuitee
P
Pernille Kragh
8
Pros:

The hotel was very convenient for a prolonged weekend. The breakfast is really good, the staff is friendly, and the fact that it is possible to get a drink in the hotel, and don’t have to go to a bar, is a big plus. Not to mention that the metro is located very conveniently at the door step. On the improvement side, the toilets in the basement are quite dirty, there is a bit of strange smell in the hallway, and the area surrounding the hotel is not pleasant. Also, the mattresses are quite hard. But overall, I would stay in the same place next time I visit Paris.

2025-09-28 via Nuitee
D
Divjot friends
8
Pros:

We were happy with the room, which was very spacious and comfortable. The hotel's location is also excellent, as it was a quick and easy trip to get to the city center.
Unfortunately, our stay was let down by the service. On our first night, the lights in our room were not working properly. We tried to call the reception twice to get help, but no one answered the phone. The next day, we put the "please clean" sign on our door before leaving for the day, but when we returned, our room had not been serviced.
While the lack of attention to these issues was disappointing, we still had a good overall experience. With some improvements to their service, this hotel could be fantastic.

2025-09-24 via Nuitee
J
joel friends
10
Pros:

Great stay

2025-09-24 via Nuitee
A
Angnemess
10
Pros:

Very nice hotel and clean

2025-09-21 via Nuitee
W
William family_with_children
10
Pros:

Great place,!

2025-09-19 via Nuitee
T
Thomas
10
Pros:

Accommodating

2025-09-19 via Nuitee
S
SIDDHARTH family
10
Pros:

My special compliment to the receptionist for a warm and friendly welcome.

2025-09-18 via Nuitee
T
Tombe partner
10
Pros:

My wife and I were impressed by the welcoming staff. The fellow waited for us till 1 am and suggested a hot pizza for us from the hotel restaurant.
As we had a long journey, it was nice seeing the hotel just when off from the underground train.

2025-09-13 via Nuitee
J
Jessica family
10
Pros:

Surrounding area felt a little unsafe, we didn’t have any bad experiences, just from another country it was unsettling. Once you’re in the hotel, it’s perfect! They have a bar and a restaurant. Staff was very accommodating as needed. Parking was safe and secure. Would have liked to have had an ev car charger in the secure parking for overnight use. Otherwise great experience!

2025-09-10 via Nuitee
A
Alexandra
8
Pros:

It was clean and convenient and the service was good. The metro is right outside the hotel which is also convenient but there are always people hanging around outside who seem to be engaged in something less than ethical.

2025-09-10 via Nuitee
J
Justin family
6
Pros:

Was odd smell coming from bathroom (sewage) and the sink kept clogging.

2025-09-05 via Nuitee
M
Martine
10
Pros:

I always come back to this hotel when I’m on a business trip in the Paris region. Very friendly and professionnal staff. Will definitly be back next time. 😊

2025-09-02 via Nuitee
X
Xianmin family
4
Pros:

Surrounding areas of this hotel appears not very safe. Cautious is required to stay in this hotel.

2025-08-25 via Nuitee
B
Beverley friends
8
Pros:

The proximity to transporation was awesome. Food is very expensive. Room were decent albeit a bit small. Overall a good stay

2025-08-23 via Nuitee
S
Sean family_with_children
4
Pros:

Phone in room didn’t work.
Holes in the sheet, perhaps moths?
Dinner service on Saturday evening was woeful and inadequate.
Breakfast coffee machines were broken. Over crowded.

2025-08-18 via Nuitee
K
Katie family
10
Pros:

Clean hotel with great facilities

2025-08-04 via Nuitee
L
Laura
8
Great place to stay near Stade de France
Pros:

The check-in was easy and seamless. Front desk staff are very courteous and helpful. The room is spacious, clean and quiet. The reason I removed one star, is the bed and pillows are uncomfortable. The mattress seemed to be foam with not much support and the pillows were lumpy. There is no temperature option on the a/c only a dial and at the coldest setting it only trickles in but after running a few hours it was okay but not as cool as I would have liked. The food at the bar was delicious.

2025-07-31 via Nuitee
F
Frédérique
10
Pros:

Une nuit dans une chambre propre, spatieuse. Accès sur la terrasse sympathique. Pour une prochaine sortie au Stade de France, je renouvelle l’expérience.

2025-07-28 via Nuitee
J
Jean family_with_children
8
Pros:

The restaurant was advertised as open, but no notice was given that the kitchen was closed. We waited until 7pm, only to be told—after sitting down—that it wasn't operating. Even reception staff were unaware.

There was also a water leak and no staff available to assist—only one overstretched receptionist managing everything.

Not the level of service you'd expect from a Novotel.

2025-07-27 via Nuitee