Holiday Inn Baku by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1793 reviews)
Keykab Khanim Safaraliyeva Street 5 , Baku , az

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Nice view
Clean room
Good breakfast
Cons:
High price
Poor service interaction
Staff entering rooms

Categories

Cleanliness
8.43
The room was clean, but there was a complaint about staff entering rooms while guests are sleeping.
Service
7.9
Mixed reviews; some guests had positive experiences, while others reported issues with staff interactions and management.
Location
9.44
Highly praised for its convenience to shopping malls and excellent views.
Room Quality
8.89
Well-maintained and quiet rooms, contributing to a good experience.
Amenities
8.92
Amenities are generally appreciated, including a good breakfast and spa.
Value for Money
7.88
Some complaints regarding the price not justifying the service level offered.
Food and Beverage
8.93
Breakfast and food quality were positively mentioned.
Overall Experience
8.4
Overall enjoyment viewed positively, despite notable concerns in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center featuring a sauna and indoor pool. Unwind and rejuvenate after a day of exploring the city.

Gastronomic Delights with Stunning Views
Experience culinary excellence at Marina 18 Restaurant overlooking the Caspian Sea. Enjoy delicious meals and breathtaking views during your stay with us.

Convenient Location and Modern Comfort
Located near major attractions like Maiden Tower and Baku Boulevard, our hotel offers modern amenities including free WiFi, air-conditioned rooms, and complimentary underground parking.

Book your stay at Holiday Inn Baku now and elevate your travel experience with us!

Important information:

Transfer from airport to hotel is subject to additional fee and can be organized by request.

Please be aware that you should only wear your swimming cap when entering the pool. If you don't have yours, you can get one at our Fitness Center reception at 20 AZN.

Children under the age of 13 only eat for free when they choose meals from the Kids Eat Free menu or breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for AZN 1.30 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for AZN 30 per person per night when using an existing bed.
    People 5 years old and over stay for AZN 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 1793 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.4
S
Shota • solo_traveller • ge
10
2026-05-09 • via Nuitee
S
Shota • solo_traveller • ge
10
Pros:

Everything was the best. The professionalism and friendliness of the service staff is especially noteworthy. The most friendly and best person was the receptionist named Almaz.

2026-05-09 • via Nuitee
I
Imexagro SRL • extended_group • md
10
2026-05-08 • via Nuitee
B
BARIS • extended_group • tr
10
Harika
Pros:

Kahvaltı çeşitli ve çok güzeldi. Konumu bir çok yere yakın ve çevresinde yemek, gezecek yer, cafe ve restoran bulmak çok kolay.

Cons:

internet yavaş ve bazen kesintili idi.

2026-05-08 • via Nuitee
G
gulshat • family_with_children • kz
10
2026-05-08 • via Nuitee
O
Oleg • solo_traveller • kz
10
Pros:

Отличный персонал, очень профессиональный и отзывчивый! Хочу отметить девушку на ресепшне по имени Алмаз, очень приятная, проявляет заботу о гостях по всем вопросам!

2026-05-08 • via Nuitee
B
BURCU • family_with_children • tr
10
Hersey mükemmeldi
Pros:

Tesiste hersey mükemmeldi. Konumu çok iyiydi. Tüm resepsiyon görevlileri çok yardımsever ve çok ilgililer özellikle ferid bey çok yardımsever ve işini çok iyi yapıyor. Kendisine çok çok teşekkür ederiz.

2026-05-06 • via Nuitee
D
Demir • extended_group • tr
10
2026-05-04 • via Nuitee
D
Damir • couple • kz
9
2026-05-04 • via Nuitee
N
Natalia • couple • de
9
Баку стоит посещения! А гостиница стоит того, чтобы в ней остановиться.
Pros:

Хорошая гостиница по приемлемой цене. От исторического центра города достаточно далеко, но зато буквально через дорогу начинается прекрасная набережная, которая тянется вдоль всего города. Сервис в гостинице «ненавязчивый», но если есть какие-то вопросы или проблемы, персонал очень старается. Отдельно хочется отметить прекрасный бассейн и тренажерный зал. Эту гостиницу могу только порекомендовать.

Cons:

Кондиционеры работают ненадежно. Окна пропускают шум улицы.

2026-04-28 • via Nuitee
N
Necati • solo_traveller • tr
10
Pros:

Personel çok iyiydi hama spa 9 da kapanması harici herşey çok güzeldi Reception Daki dostlara selam olsun doğum günü süprizim içinde ayrıca teşekkür eder saygılarımı sunarım:))

2026-04-28 • via Nuitee
M
Maxat • couple • kz
8
Pros:

Отель, хороший, нормальные завтраки.

2026-04-27 • via Nuitee
A
Ajinkya Shankar • solo_traveller • in
10
2026-04-25 • via Nuitee
M
Martynas • solo_traveller • lt
10
Pros:

Even though I could not come to the event and stay at the hotel management was so nice and agreed refund me my payment even though it was non-refundable

2026-04-24 • via Nuitee
Y
Yury • couple • ru
8
2026-04-20 • via Nuitee
M
Mehmetcan • couple • tr
10
Mükemmel
Pros:

Herşeyiyle cok güzeldi

2026-04-20 • via Nuitee
M
MANAL • extended_group • sa
10
2026-04-19 • via Nuitee
M
Metin • solo_traveller • tr
10
Pros:

Everything was so good. Starting from check in to housekeeping, breakfast, check out, comfort. Highly recommended.

2026-04-18 • via Nuitee
K
Kim Hui • extended_group • my
9
Pros:

Very clean room. WiFi OK. Hot strong shower. Mini market, Mc D and shopping mall are nearby. Restaurants are walking distance. Taxis are waiting in front of hotel.

Cons:

Recommend to install Water dispenser for guests

2026-04-16 • via Nuitee
I
Ivan • solo_traveller • ua
10
2026-04-14 • via Nuitee