Holiday Inn Baku by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1737 reviews)
Keykab Khanim Safaraliyeva Street 5 , Baku , az

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Nice view
Clean room
Good breakfast
Cons:
High price
Poor service interaction
Staff entering rooms

Categories

Cleanliness
8.43
The room was clean, but there was a complaint about staff entering rooms while guests are sleeping.
Service
7.9
Mixed reviews; some guests had positive experiences, while others reported issues with staff interactions and management.
Location
9.44
Highly praised for its convenience to shopping malls and excellent views.
Room Quality
8.89
Well-maintained and quiet rooms, contributing to a good experience.
Amenities
8.92
Amenities are generally appreciated, including a good breakfast and spa.
Value for Money
7.88
Some complaints regarding the price not justifying the service level offered.
Food and Beverage
8.93
Breakfast and food quality were positively mentioned.
Overall Experience
8.4
Overall enjoyment viewed positively, despite notable concerns in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center featuring a sauna and indoor pool. Unwind and rejuvenate after a day of exploring the city.

Gastronomic Delights with Stunning Views
Experience culinary excellence at Marina 18 Restaurant overlooking the Caspian Sea. Enjoy delicious meals and breathtaking views during your stay with us.

Convenient Location and Modern Comfort
Located near major attractions like Maiden Tower and Baku Boulevard, our hotel offers modern amenities including free WiFi, air-conditioned rooms, and complimentary underground parking.

Book your stay at Holiday Inn Baku now and elevate your travel experience with us!

Important information:

Transfer from airport to hotel is subject to additional fee and can be organized by request.

Please be aware that you should only wear your swimming cap when entering the pool. If you don't have yours, you can get one at our Fitness Center reception at 20 AZN.

Children under the age of 13 only eat for free when they choose meals from the Kids Eat Free menu or breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for AZN 1.30 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for AZN 30 per person per night when using an existing bed.
    People 5 years old and over stay for AZN 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 1737 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.4
B
BOHOON • solo_traveller • kr
10
2026-03-05 • via Nuitee
J
Jan • solo_traveller • de
1
Pros:

Nichts

Cons:

Nichts

2026-03-02 • via Nuitee
D
dayanat • couple • az
10
2026-03-02 • via Nuitee
F
Fakhriyya • solo_traveller • az
6
2026-02-28 • via Nuitee
M
Mikhail • extended_group • ru
7
2026-02-27 • via Nuitee
A
Alper • couple • tr
10
2026-02-24 • via Nuitee
A
Alper • couple • tr
10
Pros:

Lojistik konumu çok iyi

Cons:

Araç gürültüsü

2026-02-24 • via Nuitee
G
Ginjbaatar • couple • mn
10
2026-02-24 • via Nuitee
M
Martin • couple • cz
9
2026-02-23 • via Nuitee
M
Mohammad • extended_group • kw
10
2026-02-23 • via Nuitee
S
SERKAN • couple • tr
1
Cons:

The reception staff at check-out were rude, unhelpful, and tried to brush me off. I've stayed there many times before, but I will never stay there again.

2026-02-22 • via Nuitee
K
Kristina • family_with_children • ru
10
2026-02-22 • via Nuitee
A
ANQI • solo_traveller • uz
10
2026-02-14 • via Nuitee
O
Olga • solo_traveller • az
9
Pros:

Мне очень нравится эта гостиница.
Удобное расположение, чистые номера, красивый вид из номера и профессиональные сотрудники.
Есть специальное место, где можно поработать.
Первый раз жила в 2022году, и с тех пор периодически тут останавливаюсь.
В этот раз жила с маленькой собачкой.

Cons:

Единственный минус за все мои визиты.
При заселении с маленькой собакой (3кг) сказали, что нельзя посещать ресторан. Для меня это оказалось проблемой.
У меня была бронь номера с завтраками, они пропали. Перебронировать номер я не смогла, так как отмена бронирования была со штрафом.
В итоге пришлось заказывать room service и повторно покупать завтраки.
Я периодически путешествую с собакой, и к сожалению, это перый отель, с которым мы не смогли найти компромисс по посещению ресторана 🥲.
В защиту моей собаки могу сказать, в ресторанах она ведет себя намного лучше некоторых детей))
В Баку мы с собакой посещали кафе, рестораны , магазины и другие заведения. И нам были везде рады.

2026-02-14 • via Nuitee
İbrahim • couple • tr
10
2026-02-13 • via Nuitee
M
Murat • solo_traveller • tr
8
Pros:

Good location. Kind people

Cons:

Wifi was simple terrible

2026-02-11 • via Nuitee
M
Melek Zeynep • couple • tr
8
2026-02-11 • via Nuitee
M
Melek Zeynep • couple • tr
9
2026-02-11 • via Nuitee
S
Saoud • couple • ae
10
2026-02-10 • via Nuitee
E
Ezgi • solo_traveller • tr
10
Really good choice
Pros:

Price performance hotel, it was better than I expected. Location is perfect, rooms are large.

Cons:

There was a hair in my room when I first checkin-in to room. But after I told it to the reception, they cleaned it quickly and there was a fruit plate in the room.

2026-02-08 • via Nuitee