Holiday Inn Baku by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (1817 reviews)
Keykab Khanim Safaraliyeva Street 5 , Baku , az

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Nice view
Clean room
Good breakfast
Cons:
High price
Poor service interaction
Staff entering rooms

Categories

Cleanliness
8.43
The room was clean, but there was a complaint about staff entering rooms while guests are sleeping.
Service
7.9
Mixed reviews; some guests had positive experiences, while others reported issues with staff interactions and management.
Location
9.44
Highly praised for its convenience to shopping malls and excellent views.
Room Quality
8.89
Well-maintained and quiet rooms, contributing to a good experience.
Amenities
8.92
Amenities are generally appreciated, including a good breakfast and spa.
Value for Money
7.88
Some complaints regarding the price not justifying the service level offered.
Food and Beverage
8.93
Breakfast and food quality were positively mentioned.
Overall Experience
8.4
Overall enjoyment viewed positively, despite notable concerns in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center featuring a sauna and indoor pool. Unwind and rejuvenate after a day of exploring the city.

Gastronomic Delights with Stunning Views
Experience culinary excellence at Marina 18 Restaurant overlooking the Caspian Sea. Enjoy delicious meals and breathtaking views during your stay with us.

Convenient Location and Modern Comfort
Located near major attractions like Maiden Tower and Baku Boulevard, our hotel offers modern amenities including free WiFi, air-conditioned rooms, and complimentary underground parking.

Book your stay at Holiday Inn Baku now and elevate your travel experience with us!

Important information:

Transfer from airport to hotel is subject to additional fee and can be organized by request.

Please be aware that you should only wear your swimming cap when entering the pool. If you don't have yours, you can get one at our Fitness Center reception at 20 AZN.

Children under the age of 13 only eat for free when they choose meals from the Kids Eat Free menu or breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for AZN 1.30 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for AZN 30 per person per night when using an existing bed.
    People 5 years old and over stay for AZN 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 1817 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.4
E
Eyadeh solo_traveller jo
6
2026-05-30 via Nuitee
A
Aslıhan Gülsün solo_traveller tr
9
2026-05-30 via Nuitee
R
Recep solo_traveller tr
9
Pros:

Personel ilgili, gezilecek yerlere ve sahile yürüme mesafesinde kahvaltısı güzeldi...

2026-05-30 via Nuitee
A
Amal solo_traveller ae
9
Pros:

The staff and the bathroom

Cons:

The single veds were small and the air condition was very hot and the room was barely cold

2026-05-30 via Nuitee
T
tahir solo_traveller gb
10
2026-05-28 via Nuitee
R
Rowland solo_traveller nl
9
Great location and friendly staff
Pros:

Perfect for a quick visit to Baku. Well located. Comfortable. Clean. Friendly and helpful staff

2026-05-28 via Nuitee
N
Nicolas solo_traveller fr
9
Pros:

very convenient and very nice place to stay in Baku

2026-05-27 via Nuitee
Y
YVES solo_traveller fr
10
Parfait, confortable
Pros:

Tout est bien

2026-05-24 via Nuitee
F
fc_arny family_with_children ru
8
Pros:

Отличный персонал, расположение отличное до всего добрать недалеко + набережная через дорогу.

Cons:

Номера уже не новые, но все чисто, аккуратно, комфортно.

2026-05-24 via Nuitee
A
Anna solo_traveller no
6
Great facilities but bedbugs
Pros:

Very nice and accommodating staff. Good facilities. 24/7 food service.

Cons:

Bed bugs problem.
I was bitten all over. Scared they may have gotten into my suitcase.

2026-05-23 via Nuitee
N
nicolas solo_traveller fr
8
2026-05-21 via Nuitee
A
Assem solo_traveller kz
10
Pros:

Чистота, вежливый персонал

2026-05-17 via Nuitee
D
Daulet Z solo_traveller it
10
Viaggio lavoro Baku
Pros:

Posizione strategica e centrale. Palestra, colazione e gentilezza di addetti alle reception. In particolare Almaz.

2026-05-17 via Nuitee
S
Suroj Ikramov solo_traveller uz
10
Pros:

Очень понравилось проживание в гостинице. Чистые и уютные номера, удобное расположение и отличный сервис. Персонал очень вежливый и всегда готов помочь. Особенно большое спасибо девушке на ресепшене по имени Алмаз — очень добрая, внимательная и профессиональная. Благодаря ей наше пребывание стало ещё комфортнее. Обязательно вернёмся снова!

2026-05-16 via Nuitee
U
Umid solo_traveller az
10
2026-05-14 via Nuitee
S
Shota solo_traveller ge
10
2026-05-09 via Nuitee
S
Shota solo_traveller ge
10
Pros:

Everything was the best. The professionalism and friendliness of the service staff is especially noteworthy. The most friendly and best person was the receptionist named Almaz.

2026-05-09 via Nuitee
G
gulshat family_with_children kz
10
2026-05-08 via Nuitee
I
Imexagro SRL extended_group md
10
2026-05-08 via Nuitee
B
BARIS extended_group tr
10
Harika
Pros:

Kahvaltı çeşitli ve çok güzeldi. Konumu bir çok yere yakın ve çevresinde yemek, gezecek yer, cafe ve restoran bulmak çok kolay.

Cons:

internet yavaş ve bazen kesintili idi.

2026-05-08 via Nuitee