Holiday Inn Baku by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1941 reviews)
Keykab Khanim Safaraliyeva Street 5 , Baku , az
+994 12 599 11 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Nice view
Clean room
Good breakfast
Cons:
High price
Poor service interaction
Staff entering rooms

Categories

Cleanliness
8.43
The room was clean, but there was a complaint about staff entering rooms while guests are sleeping.
Service
7.9
Mixed reviews; some guests had positive experiences, while others reported issues with staff interactions and management.
Location
9.44
Highly praised for its convenience to shopping malls and excellent views.
Room Quality
8.89
Well-maintained and quiet rooms, contributing to a good experience.
Amenities
8.92
Amenities are generally appreciated, including a good breakfast and spa.
Value for Money
7.88
Some complaints regarding the price not justifying the service level offered.
Food and Beverage
8.93
Breakfast and food quality were positively mentioned.
Overall Experience
8.4
Overall enjoyment viewed positively, despite notable concerns in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center featuring a sauna and indoor pool. Unwind and rejuvenate after a day of exploring the city.

Gastronomic Delights with Stunning Views
Experience culinary excellence at Marina 18 Restaurant overlooking the Caspian Sea. Enjoy delicious meals and breathtaking views during your stay with us.

Convenient Location and Modern Comfort
Located near major attractions like Maiden Tower and Baku Boulevard, our hotel offers modern amenities including free WiFi, air-conditioned rooms, and complimentary underground parking.

Book your stay at Holiday Inn Baku now and elevate your travel experience with us!

Important information:

Transfer from airport to hotel is subject to additional fee and can be organized by request.

Please be aware that you should only wear your swimming cap when entering the pool. If you don't have yours, you can get one at our Fitness Center reception at 20 AZN.

Children under the age of 13 only eat for free when they choose meals from the Kids Eat Free menu or breakfast.

The swimming pool will be closed from August 25 untill August 28,2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8.6
Based on 1941 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.4
P
Pedro • family_with_children • mx
8
2026-09-12 • via Nuitee
D
Dmitry • solo_traveller • ru
10
2026-09-09 • via Nuitee
S
SEUNG RYUL • solo_traveller • kr
8
2026-09-08 • via Nuitee
G
Galiya • couple • kz
10
Pros:

Отель понравился, особенно расположение . Интересно работал отлично 👍

2026-09-08 • via Nuitee
S
Suzanne • solo_traveller • gb
10
Excellent hotel and fabulous guest service. Highly recommend.
Pros:

The hotel was really clean and the reception staff were so friendly and helpful. The manager was exceptional, so well organised and efficient with a lovely approach to guests. The pool area was lovely and the breakfast was delicious with many options. The pool and gym opened quite late which was as really convenient.

Cons:

It was a little far from the centre so we had to get taxis into town. The taxis weren’t expensive though. Breakfast finished a little early for me.
Aldo you need to wear a swimming cap in the pool which was annoying and the hotel was charging £10 for a cap so take one with you.
All in all it was a fabulous hotel and I would highly recommend this hotel if you want excellent service and comfort. Rooms were lively and spacious and cleaners came every day. Nothing was too much trouble.

2026-09-07 • via Nuitee
O
owen • extended_group • gb
9
Pros:

Loved how clean it was and good location friendly staff

Cons:

Swimming caps in pool and pillows too big

2026-09-07 • via Nuitee
B
Badr • couple • kw
8
2026-09-07 • via Nuitee
A
Assel • extended_group • kz
10
meet expectations
Pros:

room breakfast location

Cons:

few times card room stopped woking

2026-09-07 • via Nuitee
K
Kasim • solo_traveller • sa
10
2026-09-06 • via Nuitee
V
Vologimir • solo_traveller • ua
10
2026-09-04 • via Nuitee
H
hila • solo_traveller • il
10
2026-09-04 • via Nuitee
D
Desiree • solo_traveller • gb
9
Great stay and great hospitality
Pros:

The staff were incredibly helpful.The facilities were really good especially the pool.Just remember to bring a swim cap.The rooms were very clean and the breakfast and the view from the breakfast was amazing

Cons:

It was a little bit further out from the old city but still walkable.

2026-09-04 • via Nuitee
S
Suzan • family_with_children • il
5
Disappointed
Pros:

The hotel was clean and pleasant, with an excellent location. However, the staff were cold and not very welcoming.

We were not informed before making the reservation that the swimming pool would be unavailable for an extended period. This information was only provided after the payment had already been charged, which was very disappointing.

The breakfast was average and reasonable, but nothing special. Overall, there was nothing particularly impressive about the hotel—it was just an ordinary stay.

אם תרצי, אני יכולה גם לנסח אותה  יותר חריפה ומרתיעה, או  יותר מנומסת ומקצועית.

Cons:

The hotel was clean and pleasant, with an excellent location. However, the staff were cold and not very welcoming.

We were not informed before making the reservation that the swimming pool would be unavailable for an extended period. This information was only provided after the payment had already been charged, which was very disappointing.

The breakfast was average and reasonable, but nothing special. Overall, there was nothing particularly impressive about the hotel—it was just an ordinary stay.

אם תרצי, אני יכולה גם לנסח אותה  יותר חריפה ומרתיעה, או  יותר מנומסת ומקצועית.

2026-08-31 • via Nuitee
L
Liora • extended_group • il
7
נחמד ממש
Pros:

המיטות היו ממש נוחות ואוו כמו ענו
גם המלון נקי יפה

Cons:

צוות שקרן!! (לא המנהל)

2026-08-30 • via Nuitee
A
Ali • solo_traveller • az
10
2026-08-29 • via Nuitee
S
Stefano • family_with_children • it
10
Pros:

I mainly used the swimming pool facilities and would also like to highlight the excellent service provided by the spa agent, Ogtay, who was always kind, professional, and very helpful throughout my stay.

2026-08-28 • via Nuitee
_
_medok_ • family_with_children • kz
8
Pros:

все понравилось

Cons:

нет такого

2026-08-25 • via Nuitee
B
BAHADIR HALİM • family_with_children • tr
8
Havuz açık olursa tekrar gelmeyi düşünürüm.
Pros:

Lokasyonu, kahvaltısı

Cons:

Havuzun tadilatta ve kapalı olduğunun bize söylenmemesi

2026-08-24 • via Nuitee
S
Sayat • couple • kz
10
Все отлично
Pros:

Отлично

Cons:

Отлично

2026-08-24 • via Nuitee
H
Hamid • solo_traveller • az
10
2026-08-23 • via Nuitee