Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff
Great location
Cons:
Basic amenities
Minor cleanliness issues
Outdated equipment

Categories

Cleanliness
7.95
Most reviews highlighted cleanliness positively, but some mentioned minor issues that affected overall impression.
Service
8.75
Friendly staff noted in multiple reviews, although some reviews indicated lack of personal interaction.
Location
8.95
Consistently praised for its proximity to Lake Garda and local amenities.
Room Quality
8.45
Generally described as clean and well-maintained, though some appliances were outdated.
Amenities
7.95
Some amenities like kitchen items were lacking according to guest feedback.
Value for Money
8.45
Offers reasonable pricing for the quality, but minor complaints about basic equipment were noted.
Food and Beverage
8.35
No specific mentions of food and beverage services, rated according to overall expectations for this hotel category.
Overall Experience
8.35
A positive experience for most guests with intentions to return, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 09:38

Property Description

Luxurious Lakeside Location
Located just 300 metres from the lakeshore, Kristall Lago Residence offers self-catering apartments and a serene garden with a refreshing swimming pool and cozy sun loungers.

Comfortable and Cosy Apartments
Each apartment boasts a spacious bedroom, separate lounge with a convenient sofa bed, and a well-equipped kitchenette. Bed linen and towels are provided for your convenience.

Relaxing Amenities
Enjoy the luxury of a hot tub, BBQ area for delightful gatherings, and a fun children's playground during your stay at Kristall Lago Residence.

To experience a tranquil lakeside retreat, book your stay now at Kristall Lago Residence!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VRN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 297 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.95
Room Quality: 8.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.35
Overall Experience: 8.35
J
Jack • extended_group • ie
10
2026-07-25 • via Nuitee
C
Cille • family_with_children • dk
7
Pros:

Poolen var lækker. Fin beliggenhed. Rent og pænt i lejligheden.

Cons:

Ingen parasoller ved poolen. Dårligt eller intet internet, trods de skriver der er wifi. Vi boede i bygning C.

2026-07-23 • via Nuitee
E
Eleftheria • family_with_children • gr
5
We enjoyed our stay at Desenzano. It is a very nice place to go on vacay with your family. We would definitely visit th
Pros:

The location was close to the old town. Walking distance around ten minutes. The residence was decent. It was quite clean.

Cons:

There were no amenities. We arrived at the location around 11 pm and there was not even a bottle of water waiting for us.

2026-07-19 • via Nuitee
T
tilda • family_with_children • se
7
2026-07-18 • via Nuitee
Łukasz • family_with_children • pl
10
Polecam
Pros:

Obiekt klimatyzowany ,czysto .

Cons:

Brak

2026-07-14 • via Nuitee
L
Laura • family_with_children • es
8
Pros:

La piscina y la ubicación

Cons:

La entrada a los apartamentos, muy frío y desangelado todo

2026-07-10 • via Nuitee
G
Grzegorz • solo_traveller • pl
7
2026-07-08 • via Nuitee
D
Daniele • solo_traveller • it
9
2026-07-06 • via Nuitee
R
Regula • family_with_children • de
6
2026-07-04 • via Nuitee
P
Peter • couple • at
9
schöne Anlage in Desenzano am Gardasee. Behindertengerechtes Apartment. Gepflegter Pool.
Pros:

schöne Anlage in Desenzano am Gardasee. Behindertengerechtes Apartment. Gepflegter Pool.

Cons:

Leider kein Mikrowellengerät vorhanden.

2026-06-26 • via Nuitee
K
Kevin • solo_traveller • it
9
2026-06-06 • via Nuitee
R
Robert • solo_traveller • de
10
2026-06-05 • via Nuitee
R
Raluca • family_with_children • ro
8
Superb
Pros:

Apartament spațios, potrivit pentru o familie cu 3 copii mari, balcon mare, priveliște la piscina, zona linistita, comunicare facila cu gazdele, indicații precise pentru check in. Totul organizat corespunzator

Cons:

Bucătăria ar fi putut fi mai bine echipata, in baie ar fi necesari papuci

2026-06-03 • via Nuitee
P
Patrick • couple • nl
9
2026-06-02 • via Nuitee
A
Andrzej • couple • pl
8
2026-05-29 • via Nuitee
M
Martina • extended_group • si
8
Pros:

Lokacija. Pogled na jezero.

Cons:

Dodatno ležišče (kavč) ni primeren za dve odrasli osebi.
Ni bilo kozarcev za vino in manjše posode za kuhanje kave.

2026-05-25 • via Nuitee
M
Marika • extended_group • it
3
Non ci tornerei
Pros:

La posizione dell'appartamento è comoda, trovandosi vicina all'inizio del centro di Desenzano, la facilità di parcheggio grazie alla presenza di 2 o 3 aree di sosta nelle immediate vicinanze. E l’arredamento nuovo e moderno

Cons:

Abbiamo soggiornato in questo appartamento per 2 notti in due coppie e, purtroppo, l'esperienza è stata decisamente negativa a causa di una gestione approssimativa e di una scarsa attenzione all'ospite.

1. Essendo in 4 persone, trovare solo 2 cialde di caffè per tutto il soggiorno è stato un biglietto da visita piuttosto deludente.
2. Pulizia e manutenzione carenti: In una delle camere da letto abbiamo trovato una ragnatela con ben due ragni. Inoltre, uno dei lenzuoli era visibilmente tagliato (per fortuna ne abbiamo trovato uno di scorta nell'armadio). Inoltre Gli asciugamani e lenzuola non avevano proprio un buon odore di ‘pulito’ ecco…
Problemi con il freezer: Il congelatore era completamente bloccato dal ghiaccio. La prima volta che lo abbiamo aperto sono letteralmente cadute tre lastre di ghiaccio.
3. Regole e penali assurde: Prima del check-in ci è stata inviata una lista di regole rigide con tanto di penali pecuniarie in caso di inadempienza (ad esempio, l'OBBLIGO di lasciare pulita la cucina e di smaltire la spazzatura pena il pagamento di una multa). Una politica del genere, mai incontrata in nessun'altra struttura, non fa certo sentire l'ospite il benvenuto.
Le uniche note positive:

Nel complesso, non lo consigliamo. Il prezzo pagato dovrebbe includere servizi e pulizia adeguati, non una lista di minacce di penali a fronte di servizi carenti.

2026-05-21 • via Nuitee
L
Lucas • solo_traveller • it
9
Addio al celibato a Desenzano del Garda
Pros:

La piscina e la posizione super comoda

Cons:

Struttura che può essere ammodernata, gli appartamenti comunque ristrutturati bene

2026-05-20 • via Nuitee
M
Michela • solo_traveller • it
9
Pros:

Appartamento molto pulito ,luminoso e a 15 minuti dal centro .molto adatto a famiglie con bimbi perché c'è un parco giochi ,la piscina ...bella esperienza

2026-05-10 • via Nuitee
R
Romualdas Paliokas • solo_traveller • lt
8
Pros:

Gera lokacija, ramu, daug laisvų vietų prie baseino.

Cons:

Rezidencija galėtų turėti vending automatų su užkandžiais ar gėrimais. Parduotuvės tolokai.

2026-05-08 • via Nuitee