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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Outdoor pool - seasonal
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Heated pool
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Higher level toilet
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Shallow end
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Pet bowls
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
Review Highlights
Categories
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Property Description
Luxurious Suites with Stunning Views
Experience the elegance and comfort of The Castle at Swan Lake in Vernon. Our suites feature full kitchens, balconies or decks overlooking Swan Lake, the courtyard, or pool. Enjoy amenities like a flat-screen cable TV, fireplace, and free WiFi.
Perfect for Business and Leisure
Business travelers will appreciate our meeting facilities and business center, while all guests can relax on the terrace or explore the garden. Free parking adds convenience to your stay.
Convenient Location
Located near UBC Okanagan Campus, Village Green Mall, and Spallumcheen Golf & Country Club, our hotel offers easy access to top attractions. Just a short drive from Kelowna International Airport, your getaway awaits at The Castle at Swan Lake.
Book your stay now and indulge in luxury at The Castle at Swan Lake in Vernon!
Please note, the swimming pool is closed for the Winter season.
Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.
Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible.
Please note, room views can be requested, but cannot be guaranteed.
To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.
The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing feeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a busy area so guests might experience some noise.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, May 20, 2027
Swimming pool: Closed from Tue, Aug 11, 2026 until Wed, Aug 26, 2026
A deposit may be required at the property.
Location
Guest Reviews
Beautiful scenery
The toilet was way too low to ground for people with back or leg issues very hard to get up from😳‼️ The Bath tub with shower over was so high I could not get my leg up high enough to swing over very in safe no handles for you to use😳‼️
Great for birthdays 🥳
Everything!
Loved the suite with full kitchen.
The suite was fine. The extensive outdoor landscaping is lovely when maintained. The restaurant has lovely meals, wonderful ambience, and will do takeout for guests. There is a laundry area off the lobby, elevator, and they are pet-friendly. The bbq area is also great! They are next door to a large waterslide park, fun for the whole family.
Disappointed with pool closed the entire time and hot tub that looks like it needs some major cleaning of jets - there were areas in the hot tub that look very discoloured or stained over the years of use.
The room
The traffic noise, AC wasn't working so hot and the pool wasn't open
Very comfortable and clean room.
Meticulously clean, comfortable beds - huge rooms, great shower, absolutely genuine, kind staff.
The location is very tough to get out off with a very busy highway directly in front. The decks in the highway facing rooms are tough to enjoy because of the traffic.
Rooms were super spacious, nice pool with good seating.
Very comfortable
The pool wasn’t open the first day and cloudy water after that
location，
位置方便
Everything was great, the staff the place and our room. We’ll definitely come back :)! Would recommend this place to a friend without hesitance.
Pillows were massive and the sink in the bathroom is not ergonomically installed/designed. We found it difficult to wash our hands.
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