Red Village Hotel

Hotels
8.5 (165 reviews)
Mustafina Street 1/1 , Astana , kz

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Limited amenities

Categories

Cleanliness
7.71
Multiple mentions of cleanliness issues, including hair on the floor and dirty dishes.
Service
9.68
Staff is described as friendly, helpful, and accommodating.
Location
9.72
Great location mentioned positively in several reviews.
Room Quality
8.67
Rooms are comfortable and include necessary amenities; however, some aspects could be improved.
Amenities
7.7
Amenities like the sauna were not operational, and issues with massage timing reported.
Value for Money
8.66
While some value concerns about breakfast quality were noted, overall value still reflects the stay.
Food and Beverage
6.71
Breakfast quality is criticized heavily for being low and not meeting guest expectations.
Overall Experience
9.18
Overall stay satisfaction reflects the combination of all mentioned factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:20

Property Description

Modern Accommodations
Red Village Hotel in Astana offers comfortable rooms equipped with a flat-screen TV, minibar, and free Wi-Fi access. Each room features a private bathroom with a shower and a hairdryer, ensuring a relaxing stay for all guests.

Convenient Location
Situated just a 10-minute drive from downtown, our hotel provides easy access to popular attractions such as Prezidentsky Park and Independence Palace. Whether you're here for business or leisure, you'll find our location ideal for exploring the city.

Easy Accessibility
With Astana Train Station a short 15-minute drive away and Astana International Airport just 25 minutes by car, Red Village Hotel ensures a hassle-free travel experience for our guests. Book your stay now for a memorable visit to Astana!

Important information:

Please note that early check-in from 00:00 until 12:00 costs 1000KZT/hour.
Late check-out from 12:00 until 24:00 costs 1000KZT/hour.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 165 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 6.71
Overall Experience: 9.18
Z
Zeynep couple tr
1
Not recommended, waste of money.
Pros:

Hospitality was standart.

Cons:

I booked this hotel just because it has an airport shuttle. I texted the hotel a day before our check in to ask about the airport shuttle but they answered the next day saying they can't arrange the shuttle the same day so we can use a taxi. We already informed them a day before. During check in we said that we need a shuttle after check out. They said okey and noted the time of our flight but the check out day the shuttle wasn't arranged again so we used taxi again. The price was much more expensive than the other hotels but i was okey because of the shuttle but since i had to pay for the taxi twice, it is a total lose of money for me. Beyond that problem our room was on the ground floor next to a children park and was so noisy during days. And during nights the walls were so thin that you could hear a person cough in the lobby or next room so we couldn't sleep at all. Plus we saw a bug in the bathroon so cleaning was also not good. Not recommended, waste of money.

2026-05-23 via Nuitee
Алия couple kz
10
Pros:

Прекрасно

2026-05-22 via Nuitee
M
MUSA solo_traveller tr
7
2026-05-21 via Nuitee
Валерия couple ru
9
2026-05-19 via Nuitee
Зуля couple ru
1
2026-05-18 via Nuitee
Дастан solo_traveller kz
9
2026-05-16 via Nuitee
S
Serik solo_traveller kz
10
2026-05-13 via Nuitee
S
Serik solo_traveller kz
10
2026-05-13 via Nuitee
S
Serik solo_traveller kz
10
2026-05-13 via Nuitee
D
Dastan couple kz
8
2026-05-12 via Nuitee
A
Abdulrahman solo_traveller sa
7
عاديه
Pros:

فندق نظيف قديم لا يوجد ثلاجه في الغرفه !

Cons:

لا يوجد ثلاجه المكيف ضعيف

2026-05-10 via Nuitee
Талгат Карибаев solo_traveller kz
10
Pros:

Все понравилось

Cons:

.

2026-05-07 via Nuitee
Ирина solo_traveller kz
8
Единственное не хватает хотя бы базы завтраков. Пришлось идти искать кафе, чтобы позавтракать и в течение дня где-то куш
Pros:

В номере очень чисто и уютно! В самой гостинице тихо. В номере есть всё необходимое, телевизор с каналами, чайник, пастельные и туалетные принадлежности! Персонал доброжелательный и вежливый. В целом осталась довольна!

2026-05-06 via Nuitee
Жуматаев couple kz
8
2026-05-04 via Nuitee
Арман couple kz
10
2026-05-03 via Nuitee
E
Elnur Khakili solo_traveller kz
8
2026-04-30 via Nuitee
Адиль couple kz
10
2026-04-27 via Nuitee
A
Anton solo_traveller de
9
2026-04-26 via Nuitee
I
Iana couple kz
9
Переночевать и не более того. Кровати жесткие, доп подушек нет.
Pros:

Чисто.

Cons:

Букинг предоставляет не достоверную информацию о объекте. Отель три звезды. Нет шведского стола. Утром приносят кашу и бутер с компотом и все. В номере нет халатов и кофе. Расчитывайте на удобства трех звезд отеля.

2026-04-26 via Nuitee
S
Sungkar couple kz
10
2026-04-24 via Nuitee