Red Village Hotel

Hotels
8.5 (192 reviews)
Mustafina Street 1/1 , Astana , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Limited amenities

Categories

Cleanliness
7.71
Multiple mentions of cleanliness issues, including hair on the floor and dirty dishes.
Service
9.68
Staff is described as friendly, helpful, and accommodating.
Location
9.72
Great location mentioned positively in several reviews.
Room Quality
8.67
Rooms are comfortable and include necessary amenities; however, some aspects could be improved.
Amenities
7.7
Amenities like the sauna were not operational, and issues with massage timing reported.
Value for Money
8.66
While some value concerns about breakfast quality were noted, overall value still reflects the stay.
Food and Beverage
6.71
Breakfast quality is criticized heavily for being low and not meeting guest expectations.
Overall Experience
9.18
Overall stay satisfaction reflects the combination of all mentioned factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:20

Property Description

Modern Accommodations
Red Village Hotel in Astana offers comfortable rooms equipped with a flat-screen TV, minibar, and free Wi-Fi access. Each room features a private bathroom with a shower and a hairdryer, ensuring a relaxing stay for all guests.

Convenient Location
Situated just a 10-minute drive from downtown, our hotel provides easy access to popular attractions such as Prezidentsky Park and Independence Palace. Whether you're here for business or leisure, you'll find our location ideal for exploring the city.

Easy Accessibility
With Astana Train Station a short 15-minute drive away and Astana International Airport just 25 minutes by car, Red Village Hotel ensures a hassle-free travel experience for our guests. Book your stay now for a memorable visit to Astana!

Important information:

Please note that early check-in from 00:00 until 12:00 costs 1000KZT/hour.
Late check-out from 12:00 until 24:00 costs 1000KZT/hour.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 192 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 6.71
Overall Experience: 9.18
B
Bagdat • couple • kz
10
2026-07-04 • via Nuitee
A
Asset • solo_traveller • kz
10
2026-07-01 • via Nuitee
P
Perizat • couple • kz
6
2026-06-29 • via Nuitee
A
Andrey • solo_traveller • de
5
2026-06-28 • via Nuitee
A
Andrey • solo_traveller • de
6
2026-06-28 • via Nuitee
S
Shynara • couple • kz
10
2026-06-25 • via Nuitee
A
Avramenko • solo_traveller • kz
8
2026-06-23 • via Nuitee
A
Andrey • solo_traveller • kz
9
2026-06-22 • via Nuitee
Мирзаева • solo_traveller • kz
10
2026-06-20 • via Nuitee
Дастан • solo_traveller • kz
8
2026-06-16 • via Nuitee
Алмас • solo_traveller • kz
10
Pros:

Во первых персонал очень вежливый и дружелюбный. Отдельное спасибо Рабиге рецепшн очень уважительно относится к гостям. В номерах чисто и уютно. Крч классный отель)

2026-06-15 • via Nuitee
A
Arstan • couple • kz
10
Pros:

Все. Тихий отель. Номера чистые и аккуратные. Вежливый персонал. Я снимал на трое суток, но через двое нужно было улетать, они вернули мне деньги за проживание за последние сутки, что уже говорит об их очень качественном сервисе! Простыни, одеяла все чистое и свежее! Все пренадлежности в ванной присутствовали.

2026-06-13 • via Nuitee
Екатерина • solo_traveller • kz
9
Pros:

Уютно, чисто,тихо, добрый и отзывчивый персонал. Мне понравилась 😊

2026-06-11 • via Nuitee
Владимир • couple • kz
10
2026-06-11 • via Nuitee
Хрымгереев • solo_traveller • kz
10
2026-06-10 • via Nuitee
Олег • couple • kz
10
2026-06-08 • via Nuitee
M
Mary • solo_traveller • ae
8
Pros:

The room was spacious and bed was comfortable

Cons:

No options in breakfast only omelette with 1 bread and black tea.
In room socket were not working.

2026-06-06 • via Nuitee
G
Gulnaz • extended_group • kz
10
2026-06-05 • via Nuitee
Шынғыс • solo_traveller • kz
10
2026-06-05 • via Nuitee
A
Ainur • solo_traveller • kz
10
2026-06-02 • via Nuitee