Onyx Hotel

Hotels
Independent
8.2 (15 reviews)
Gorkogo Street 141, Bishkek, 720052 , Bishkek , KG

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
ATM/banking
Conference space
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location

Categories

Cleanliness
8.41
Positive sentiment on cleanliness, described as 'temiz' (clean).
Service
8.38
Positive sentiment on service, described as 'guleryuzlu personele sahip' (with friendly staff).
Location
8.42
Positive sentiment on location, described as 'Konumu guzel her yere cok yakin' (location is nice and close to everywhere).
Room Quality
8.07
Standard quality for this hotel tier.
Amenities
8.1
Standard quality for this hotel tier.
Value for Money
8.06
Standard quality for this hotel tier.
Food and Beverage
8.11
Standard quality for this hotel tier.
Overall Experience
8.08
Overall experience positively reflects the comments about location, service, and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:21

Property Description

Luxurious Amenities and Services
Pamper yourself with onsite massages or rent a bicycle for outdoor leisure. The hotel offers free Wi-Fi and concierge services for a seamless stay.

Delightful Dining and Entertainment Options
Savor a delicious meal in the hotel's restaurant or enjoy 24-hour room service. Unwind with a drink at the bar/lounge. Start your day right with a complimentary buffet breakfast.

Convenient Location and Transportation
Conveniently located near popular attractions like Dordoy Bazaar and with easy access to the airport shuttle, the Onyx Hotel ensures a hassle-free stay.

Book your stay at Onyx Hotel now for a perfect blend of comfort and convenience.

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 15 reviews
Cleanliness: 8.41
Service: 8.38
Location: 8.42
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.08
S
süleyman
8
Pros:

Konumu guzel her yere cok yakin ve temiz, guleryuzlu personele sahip bir konaklama tesisi.

2025-10-02 via Nuitee
V
Verified traveler
6
Noisy!
Pros:

Much traffic on a busy street corner. Kyrgyz drivers love to honk their horns.

2023-11-05 via Nuitee
M
Muhamma
8
Pros:

Staff is very nice

2023-10-29 via Nuitee
V
Veronica
8
Pros:

Good hotel. Breakfast is good and the rooms are ok, just a bit noisy from the cars. Staff is not helpful if you have an issue or need help. Downtown is far if you want to walk.

2022-10-18 via Nuitee
W
Waldemar family
10
Pros:

Service

2022-09-11 via Nuitee
D
Darren Davis
10
Pros:

I will go backward just sending an email to the hotel letting them know I was grateful for their hospitality

2021-08-29 via Nuitee
V
Verified traveler partner
10
Pros:

Fantastic location for local universities which are just a 10 minute walk down the road. Fabulous views of the distant mountains from 5th floor at the front of the hotel. I recommend Room 503.

Traffic noise can be a little much in rush hour if the windows are open, but really nothing else negative.

2019-08-16 via Nuitee
V
Verified traveler self
10
Pros:

everything was really very nice, quick reply to emails/ questions

2019-06-04 via Nuitee
R
Rafi Himawan
10
Pros:

Very nice receptionist

2019-03-08 via Nuitee
E
Elmer
2
Pros:

The staff was rude and not very nice treated us bad they charged more money for my stay I booked my room online which listed my room as a 1-3 person room this was in March when I checked in Aug they said it is only for single person. Ok I get it but they was upset I booked it online so they said they would move me to another room and charge me more for my wife and child. They never moved us and in the room the hotel info sheet said children 12 and under are free. They told us on check out we owed money I said your wrong it says my child is free she is 11yrs old. They said you owe us for your wife and wanted 495$ 30 a day for my wife the sheet also said extra guest is 20 a day and breakfast is 10 more I said my wife was so upset with you all the first day she did not eat there. So your not getting no more then 320 for the days we stayed and you also did not move us to a larger room and did not clean the room. This was the worst place I have ever stayed. Do not book this place you will not be happy. The staff is looking for ways to charge you and harass you.

2018-09-27 via Nuitee
V
Verified traveler
8
Nice hotel, but a bit far from center
Pros:

Very helpful staff. Clean pleasant rooms. Good wifi

2017-09-29 via Nuitee
L
laurent
6
Pros:

Rooms are comfortable, breakfast is delicious but we had the very unfortunate experience to beg for paying the booked price on hotels.com, as the reception insisted in an unpolite way on charging a higher fare, arguing we were two people for a small room (which was as described on the reservation, with a queen bed which turned out to be a small double bed).

2017-09-03 via Nuitee
P
Philippa
10
Pleasant place to stay in Bishkek
Pros:

This is a great place to stay. The rooms are good-sized and spotless with excellent showers. Everything is modern - the elevator is fast and quiet. The staff were lovely - kind, helpful, friendly and efficient. I liked everything about this modestly priced hotel. I ate dinner in the restaurant, a good Greek salad, and breakfast was a generous buffet.

2017-08-22 via Nuitee
A
ALEKSANDR
10
Комфортный отель с внимательным персоналом.
Pros:

Отель расположен, с одной стороны, недалеко от центра, с другой - рядом с отелем нет ни ресторанов, ни магазинов. Так что месторасположение я бы оценил как среднее. В самом отеле номера в отличном, с удобной мебелью, хорошей ванной комнатой. Порадовало наличие качественного телевидения с большим количеством российских каналов.
На завтрак предоставляется несколько видов закусок, каша, на выбор яичница или омлет, йогурты, соки, чай и кофе. Не сильно большое разнообразие, но вполне достаточно, чтобы разнообразно питаться каждый день.
Порадовало предоставление бесплатного трансфера в аэропорт при проживании более трех суток.
Кафе в отеле ориентирован больше на европейскую кухню. Местных блюд в меню не более 20%. Цены весьма умеренные.
Рекомендую отель для любого вида проживания - от командировок, до романтики.

2017-04-04 via Nuitee
H
Hugh
8
Convenient and clean hotel.
Pros:

Very nice English speaking front desk staff who were very polite and helpful with all extra requests for assistance.

2016-12-23 via Nuitee