Comfort Hotel Bernau

Hotels
7.7 (2582 reviews)
Zepernicker Chaussee 39 , Bernau bei Berlin , DE
+49 3338 70200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Terrace
Pets allowed
Hiking
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Smoke odor
Aging facilities

Categories

Cleanliness
6.6
Several reviews mentioned issues with cleanliness and unpleasant odors from smoke.
Service
8.56
Many reviews praised the friendly and helpful staff.
Location
8.6
Convenient location noted in several reviews.
Room Quality
7.06
Room quality received mixed feedback, with some noting comfort and others mentioning issues.
Amenities
7.59
Amenities like parking and breakfast were highlighted positively, despite some criticism of specific items.
Value for Money
7.55
Generally positive feedback overall but with some concerns about value due to cleanliness.
Food and Beverage
8.09
Breakfast received high praise, though some concerns about food safety were noted.
Overall Experience
7.57
Most guests reported a generally good experience but with some significant reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:17

Property Description

Convenient Location
Located just 25 km north of Berlin's city centre, the 3-star Comfort Hotel Bernau in Bernau bei Berlin offers easy access to both the bustling city and the tranquility of the surrounding area.

Comfortable Accommodation
The spacious rooms at Comfort Hotel Bernau feature satellite TV, ensuring a relaxing stay for guests looking to unwind after a day of exploring.

Great Amenities
Start your day right with a delicious breakfast buffet and enjoy the convenience of free parking. In the evenings, unwind at the hotel's bar for a perfect end to your day.

Book your stay at Comfort Hotel Bernau now and experience a perfect blend of comfort and convenience during your visit to Bernau bei Berlin.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Location

Guest Reviews

7.7
Based on 2582 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.57
A
Agnieszka • solo_traveller • de
6
Pros:

Wystarczająca ilość miejsc parkingowych

Cons:

Hotel lata świetności ma już zdecydowanie za sobą. Pościel (powłoki)wyglądała na czystą ale zapach był nieprzyjemny. Ręczniki tak samo. Pan w recepcji jakby tam siedział za karę...średnio przyjemny. Sztućce przy śniadaniu jak w barach mlecznych za PRL w Polsce. Czystość stołów też słaba...i nie mam na myśli okruchów po zjedzony śniadaniu...

2026-09-19 • via Nuitee
N
Nicole • solo_traveller • de
9
2026-09-18 • via Nuitee
C
Christopher • solo_traveller • de
6
2026-09-17 • via Nuitee
W
Walther • solo_traveller • be
8
Pros:

We waren er 1nacht dus weinig te zeggen.

2026-09-17 • via Nuitee
B
bieniek • couple • de
10
2026-09-16 • via Nuitee
C
Christoph • couple • de
7
2026-09-14 • via Nuitee
S
Steffen • couple • de
8
Hat unseren Erwartungen entsprochen.
Pros:

Frühstück war gut und ausreichend.Sauberer Frühstücksraum

Cons:

Nichts

2026-09-14 • via Nuitee
M
Mark • solo_traveller • nl
7
Redelijk
Pros:

Locatie en parking

Cons:

Zeer slechte wifi

2026-09-14 • via Nuitee
H
Hans-Günter • couple • de
3
Der Aufenthalt sollte als Zwischenübernachtung gelten. Ich empfehle das Hotel nicht weiter.
Pros:

Das Zimmer und das Bett waren in Ordnung, das Frühstück auch. Da ich Allergiker bin, habe ich den Service nach laktosefreier Milch gefragt , es bestand Ratlosigkeit .Ich bin sicher nicht die Einzige mit dieser Allergie, daher sollte die Information des Services dazu besser sein.

Cons:

Die Sauberkeit der Dusche an den Fugen hatte einen Ekelfaktor. Mit einer Bürste zum Reinigen der Fugen wäre das schnell geklärt.Der Anspruch an Sauberkeit ist leider verloren gegangen.

2026-09-14 • via Nuitee
I
Iwo • solo_traveller • pl
8
2026-09-13 • via Nuitee
M
Melanie • solo_traveller • de
8
2026-09-13 • via Nuitee
V
Volkmar • solo_traveller • de
6
Pros:

Genügend Parkplätze, kleines Getränkeangebot incl.

Cons:

Die Lage meines Zimmers zur Straße. Dadurch konnte man nachts kein Fenster öffnen..
Der Fön lag im Schrank und war nicht im Bad installiert.

2026-09-13 • via Nuitee
R
Richard • couple • ie
7
Pros:

Nice ground-floor room with terrace facing the carpark at the back of the hotel. Very good breakfast.

Cons:

Strange background noises from the pipes constantly. Bathroom was a bit shabby, and the shower and sink leaked a bit.

2026-09-13 • via Nuitee
A
Andreas • couple • de
9
2026-09-13 • via Nuitee
A
Andi • couple • de
7
2026-09-11 • via Nuitee
S
Stephan • solo_traveller • de
8
Alles in allem hat für uns alles gepasst!
Pros:

Geräumige Zimmer, gutes Frühstück, kostenfreie Parkplätze am Hotel, freundliches Personal

2026-09-07 • via Nuitee
T
Thomas • solo_traveller • de
6
2026-09-07 • via Nuitee
M
Marion • solo_traveller • de
5
Pros:

Nicht besonders

Cons:

Die Ausstattung des Zimmers war alt
und es wurde wohl darin geraucht obwohl es sich um Nichtraucher Zimmer handeln sollte

2026-09-06 • via Nuitee
B
Bernd • solo_traveller • de
8
Pros:

Preis/Leistung super .

2026-09-05 • via Nuitee
A
Andrew • couple • cz
8
Pros:

The room was spacious but a bit outdated. the bathroom was a good size too. Very comfortable bed and quiet room, ours faced the car park so was quiet. A good breakfast with a choice of hot food too! Would definitely stay there again.

Cons:

Nothing.

2026-09-05 • via Nuitee