Comfort Hotel Bernau

Hotels
7.7 (2439 reviews)
Zepernicker Chaussee 39 , Bernau bei Berlin , de

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Terrace
Pets allowed
Luggage storage
Facilities for disabled guests
Wheelchair accessible
Pet bowls
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Smoke odor
Aging facilities

Categories

Cleanliness
6.6
Several reviews mentioned issues with cleanliness and unpleasant odors from smoke.
Service
8.56
Many reviews praised the friendly and helpful staff.
Location
8.6
Convenient location noted in several reviews.
Room Quality
7.06
Room quality received mixed feedback, with some noting comfort and others mentioning issues.
Amenities
7.59
Amenities like parking and breakfast were highlighted positively, despite some criticism of specific items.
Value for Money
7.55
Generally positive feedback overall but with some concerns about value due to cleanliness.
Food and Beverage
8.09
Breakfast received high praise, though some concerns about food safety were noted.
Overall Experience
7.57
Most guests reported a generally good experience but with some significant reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:17

Property Description

Convenient Location
Located just 25 km north of Berlin's city centre, the 3-star Comfort Hotel Bernau in Bernau bei Berlin offers easy access to both the bustling city and the tranquility of the surrounding area.

Comfortable Accommodation
The spacious rooms at Comfort Hotel Bernau feature satellite TV, ensuring a relaxing stay for guests looking to unwind after a day of exploring.

Great Amenities
Start your day right with a delicious breakfast buffet and enjoy the convenience of free parking. In the evenings, unwind at the hotel's bar for a perfect end to your day.

Book your stay at Comfort Hotel Bernau now and experience a perfect blend of comfort and convenience during your visit to Bernau bei Berlin.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People 11 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2439 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.57
W
Walter • solo_traveller • at
7
2026-06-06 • via Nuitee
S
Susann • solo_traveller • de
9
2026-06-06 • via Nuitee
O
Oliver • solo_traveller • de
8
2026-06-05 • via Nuitee
P
Peter • solo_traveller • de
10
Schöne Auszeit.
Pros:

Alles gut. Frühstück reichlich. Dusche und Toilette im Zimmer. Gute Lage und kostenlose Parkplätze. Personal freundlich. Anbindung an Bus gut. Gerne wieder. Sehr empfehlenswert.

Cons:

Nichts zu meckern.

2026-06-05 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-06-05 • via Nuitee
R
Rita • solo_traveller • de
9
2026-06-05 • via Nuitee
D
Dieter • solo_traveller • de
7
Pros:

Frühstück sehr nettes Personal

Cons:

Das Bad bedarf einer gründlichen Renovierung

2026-06-03 • via Nuitee
H
Hendrik • family_with_children • de
9
2026-06-03 • via Nuitee
I
Ingo • couple • de
8
2026-06-02 • via Nuitee
S
schnitzler • solo_traveller • de
6
Pros:

Das Personal war immer sehr freundlich.

Cons:

Wir hatten keinen Mini Kühlschrank obwohl der Schrank dafür schon da war.
Die Bettdecke hatte leider am Fußende Flecken.
Und beim Frühstück hatte ich leider das pecht ein Haar auf meiner Wurst zu haben und zudem war die Wurst nicht mehr gut und das Brötchen war auch nicht vom heutigen Tag.

2026-06-01 • via Nuitee
R
Rafał • extended_group • pl
7
2026-06-01 • via Nuitee
G
Gerhard • solo_traveller • de
7
2026-06-01 • via Nuitee
U
Uwe • couple • de
5
Einfaches Hotel für eine bis max. 2 Übernachtungen
Pros:

- Das Bad wurde renoviert ist ist Moden.

Cons:

- Die Zimmer zur Strasse sind dem Autolärm ausgesetzt
- Das Frühstück ist sehr einfach, nichts aus der Umgebung vom Schlachter. Meist abgepackte Ware.
- Wenn das Hotel belegt ist, reichen die Parkplätze nicht aus. Wir hatten um 23 Uhr den letzten Parkplatz bekommen.
- Modernes Bad mit zu kleiner Designtoilette. Für Mitteleuropäer zu klein. Und Abluft funktionierte nicht.

2026-05-31 • via Nuitee
A
Antje • solo_traveller • de
5
Pros:

Das Frühstück war wirklich gut und es wurde alles schnell aufgefüllt

Cons:

Das Hotel an sich ist schon sehr in die Jahre gekommen und das sieht und merkt man auch an den Möbeln im Zimmer

2026-05-31 • via Nuitee
H
Halberstadt • family_with_children • de
9
2026-05-27 • via Nuitee
A
anke • solo_traveller • nl
10
Pros:

Goede locatie. Prima bedden

2026-05-25 • via Nuitee
M
Michaela Petra • solo_traveller • de
8
2026-05-25 • via Nuitee
S
Sigi • solo_traveller • lt
8
Pros:

Everything was clean

Cons:

Poor breakfast, awkward place. Definitely not Comfort hotel :D

2026-05-24 • via Nuitee
F
Frank • solo_traveller • de
5
Cons:

Badmulleimer nicht geleert vom Gast vorher,
Fußboden schmutzig,
Frühstücksraum viel zu klein, Gäste mussten warten

2026-05-23 • via Nuitee
L
Lutz • solo_traveller • de
10
2026-05-21 • via Nuitee