Comfort Hotel Bernau

Hotels
7.7 (2508 reviews)
Zepernicker Chaussee 39 , Bernau bei Berlin , de

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Terrace
Pets allowed
Hiking
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Smoke odor
Aging facilities

Categories

Cleanliness
6.6
Several reviews mentioned issues with cleanliness and unpleasant odors from smoke.
Service
8.56
Many reviews praised the friendly and helpful staff.
Location
8.6
Convenient location noted in several reviews.
Room Quality
7.06
Room quality received mixed feedback, with some noting comfort and others mentioning issues.
Amenities
7.59
Amenities like parking and breakfast were highlighted positively, despite some criticism of specific items.
Value for Money
7.55
Generally positive feedback overall but with some concerns about value due to cleanliness.
Food and Beverage
8.09
Breakfast received high praise, though some concerns about food safety were noted.
Overall Experience
7.57
Most guests reported a generally good experience but with some significant reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:17

Property Description

Convenient Location
Located just 25 km north of Berlin's city centre, the 3-star Comfort Hotel Bernau in Bernau bei Berlin offers easy access to both the bustling city and the tranquility of the surrounding area.

Comfortable Accommodation
The spacious rooms at Comfort Hotel Bernau feature satellite TV, ensuring a relaxing stay for guests looking to unwind after a day of exploring.

Great Amenities
Start your day right with a delicious breakfast buffet and enjoy the convenience of free parking. In the evenings, unwind at the hotel's bar for a perfect end to your day.

Book your stay at Comfort Hotel Bernau now and experience a perfect blend of comfort and convenience during your visit to Bernau bei Berlin.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People 11 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2508 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.57
D
Doreen • solo_traveller • de
8
2026-07-25 • via Nuitee
B
Betty • couple • nl
10
Prima
Pros:

Rustig, netjes en schoon

2026-07-22 • via Nuitee
T
Thomas • solo_traveller • de
7
2026-07-22 • via Nuitee
R
Ramona • solo_traveller • de
5
2026-07-22 • via Nuitee
S
Steffen • solo_traveller • de
9
2026-07-21 • via Nuitee
M
Marie • solo_traveller • se
7
Pros:

Bra parkering

Cons:

Hög ljudvolym från vägen om man får rum åt det hållet. Ingen ac.

2026-07-21 • via Nuitee
M
Manuela • couple • de
6
Pros:

Kostenloser Parkplatz

Cons:

Das Frühstück! Kantienenflair und es war unheimlich laut in dem Raum.
Das Angebot an Wurst und Käse ist sehr billig zusammengestellt. Die Mitarbeiter sind sehr fleißig, aber die können ja nur auf den Tisch bringen was da ist.

2026-07-21 • via Nuitee
N
Nicola • solo_traveller • ro
10
Pros:

Siamo trovati benissimo, grazie...!

2026-07-20 • via Nuitee
K
Klaus • family_with_children • de
7
2026-07-20 • via Nuitee
W
Wolfgang • couple • at
8
...bis auf die umständliche Fahrt nach Berlin war alles bestens
Pros:

Frühstück hat gepasst '
Griechisches Restaurant im Forum Bernau
ausgezeichnetes Essen

Cons:

Die Verbindung mit der S Bahn nach Berlin für Ortsfremde schlecht ausgeschildert

2026-07-19 • via Nuitee
L
Lone og Alf • solo_traveller • dk
7
2026-07-19 • via Nuitee
T
Tomáš Skalík • family_with_children • cz
8
Hotel na kratší pobyt nedaleko Berlína
Pros:

Klasický starší hotel, se solidním vybavením a čistotou. Nic nám nechybělo při jednodenním pobytu na cestě z dovolené. Všechno bylo v pořádku.

2026-07-19 • via Nuitee
C
Catherine • solo_traveller • de
9
2026-07-19 • via Nuitee
P
peterbm • solo_traveller • dk
9
Pros:

God beliggenhed i stille område udenfor Berlin centrum

2026-07-18 • via Nuitee
E
Eugen Hermann • solo_traveller • de
10
Pros:

Zimmer
Personal

2026-07-17 • via Nuitee
E
Eugen Hermann • solo_traveller • de
10
Pros:

Freundliches Personal.
Zimmer war sehr schön.
Frühstück war sehr gut.

2026-07-17 • via Nuitee
O
Oliver • solo_traveller • de
9
Schönes Hotel, gut zu erreichen, saubere Zimmer, reichhaltiges Frühstück.
Pros:

Sauber und günstig.

Cons:

-

2026-07-16 • via Nuitee
M
Matthias • solo_traveller • de
9
2026-07-16 • via Nuitee
O
Oliver • solo_traveller • de
9
2026-07-16 • via Nuitee
M
Marion • couple • de
7
Optimal für eine Nacht
Pros:

Parkplatz direkt neben dem Haus - wenn man denn abends noch einen nach Rückkehr erhält (viele Firmenwagen vielleicht auf Montage). Wir haben an der Straße geparkt.
Mein Mann hat gesagt, dass der Spiegel im Bad der beste unserer Rundreise war, da er sich endlich vernünftig rasieren konnte.

Cons:

An zwei Zimmerseiten lagen die Fußleisten lose daneben. Der Schrank etwas alt (Faltschrank). Im Foyer sehr alte Tischdecken - Eingang könnte etwas moderner gestaltet werden.

2026-07-16 • via Nuitee