MainStay Suites Bismarck

Property was adequate. Metmy needs for the price

We stay here a lot as they co tinue to give great customer service. We like the quiet location.

Free laundry.

Will not stay ever again. Dirty. Elevator door sticks.
Felt very unsafe.

Everything was great with the exception of room, it looked pretty old. Tile in the bathroom was falling off and they gave us the handicap room.
It was quiet & very clean. Staff was helpful and courteous. Breakfast included was a plus.

Absenty staff
Dirty room carpet was all stained and chewing gum on floor
Room was average clean
Room furniture was crack and scratched

I always enjoy staying here. Location is close to everything, pool area great for kids and I love how all the rooms have a kitchen area.

This hotel is attached to another hotel and on the slow day. The other hotel takes care of it so you have to check in at the other hotel Comfort Inn. It also shares the pool and dinning area with this hotel.

Old candy left on the floor of our room. It was nice but definitely needs a upgrade with furniture. Disappointed that there were no towels available after the kids finished swimming because there were none clean. My sister in law was able to receive one towel and we had 6 people swimming.

Nastiest place I have stayed in 30+ years. There were still dirty dishes in the suite, linens were dirty, chairs and furniture were completely worn out. No towels at the pool ever, hot tub was disgusting. Staff was rude. No toiletries in the suite at all.

My kids and I loved the waterslides!

It was ok never stayed here before but there was no paper towels in our kitchen couch in our room was so worn out .. bed was uncomfortable.. don’t know if I’d recommend to a friend or family member.. kinda disappointed for the price you charge theses days!!

The toilet and sink in the bathroom was dirty when we arrived. The heater/ air conditioner mal function over night and we all woke up overheaded at 4am the room temperature was 80°F. The pool area temperature felt like 55°F and the hot tub heater was broke.

Excellent pool and friendly staff. Clean room!

Room had a funny smell there where crackers on the floor still tv didnt work

The pool area was nice except the hot tub wasn’t working- it was on but temperature was cold. Staff was very friendly upon check in.

Upon check-in, our bathroom had dirty towels hanging with snot and blood smeared on them. The countertops didn’t appear like they were wiped down.

The hot tub wasn’t in service and I heard that’s been the case for a month. It was the main reason we booked at this hotel. That was a disappointment. There were no towels in the pool area, either; though the front desk attendant was quite helpful and gave us some.

Very clean. Wonderful location. Could use some updated appliances like washer, dryer and toilet seat. But overall very nice stay and I would stay again.

Very nice place to stay very quiet inside and away from freeway noise. Cental to all shopping. Very helpful & friendly staff. I really appreciated the quietness of the refrig & heater in the room !! Mattress could stand to have a comfort topper. But otherwise no other complaints.