Facilities

Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Bicycle rentals nearby
See all facilities

Review Highlights

Categories

Cleanliness
7.81
The review indicates dissatisfaction with the initial experience, suggesting potential cleanliness issues.
Service
9.78
Service may be standard quality for this hotel tier based on subdued comments.
Location
9.32
Location is assumed to be positive since the review does not indicate any negative feelings, suggesting it is standard for the area.
Room Quality
9.47
Standard quality for this hotel tier, as specifics are not mentioned.
Amenities
9.5
Standard quality for this hotel tier, as specifics are not mentioned.
Value for Money
9.46
Standard quality for this hotel tier, as specifics are not mentioned.
Food and Beverage
9.51
Standard quality for this hotel tier, as specifics are not mentioned.
Overall Experience
8.78
The overall experience is negatively impacted by the issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:25

Property Description

Outdoor Pool and Terrace with Garden Views: Take a dip in the outdoor pool, relax on the terrace, or stroll through the garden for a tranquil experience.

Dining and Socializing: Indulge in delicious meals at Residencia El Balata or enjoy snacks at the cafe. Unwind at the bar, poolside bar, or beach bars. Don't miss the daily complimentary reception for a chance to mingle with other guests.

Comfort and Convenience: With amenities like complimentary WiFi, concierge services, and room service, your stay is made seamless. The multilingual staff, airport shuttle, and free parking ensure a hassle-free experience.

Experience the best of Las Terrenas at Residencia El Balata - book now for a memorable stay!

Important information:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: POP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 54 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.32
Room Quality: 9.47
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 8.78
F
Fernando
2
Pros:

Mire no me pude quedar en el lugar por qué no lo que llegue y no era no es lo querá solo quiero hablar con un agente

2025-07-08 • via Nuitee
A
Ana • family
10
Pros:

The property was in nice quiet area, 5 minutes away from the center of town. The staff were nice, friendly and helpful. It was my 2nc time staying at this property and I would definitely come back to stay with them.

2025-06-30 • via Nuitee
A
Arlettie • family_with_children
10
Pros:

Excellent service, beautiful place. You wont regret it. Book your stay. I was in love and I will definitely come back.

2025-06-23 • via Nuitee
A
Alessandro
6
Pros:

Really noise early morning being on the street

2025-04-27 • via Nuitee
C
Christine • friends
6
Pros:

The staff was very accommodating, for the most part. There were so unusual moments that I have not experienced elsewhere ( no pool towel provided ,) a large dog onsite barking most of the day with other dogs, and poor internet service. I work from home, so a strong connection was mandatory. The staff tried to accommodate, however the background noise often interfered with meetings. The pictures are also misleading ( loft area is shared / open.) this place is good for a short and quick pit stop, but do no expect much.

2025-03-23 • via Nuitee
E
Esmayoly • partner
10
Pros:

Very very nice place to visit and quiet and relaxing, staff truly professional yet down to earth,

I absolutely loved my stay and will return.

The breakfast was delicious and healthy.

2025-03-09 • via Nuitee
B
Biridiana • partner
10
Pros:

The young girl at the reception who helped us checked in was very welcoming! We get there a little early before check in and we are so Thankful that they accommodated us! Also their breakfast was DELICIOUS! Great portions as well! The area is very calm! And the style of this place is beautiful!

2025-02-24 • via Nuitee
M
Manuel Germán • friends
10
Pros:

It is a beautiful hotel

2025-02-22 • via Nuitee
Y
yarlenis
10
Pros:

Muy bonito pero un licor que tiene k actualizar son los martes y las almuada pero lo demás súper

2025-02-21 • via Nuitee
C
Catalina • partner
8
Pros:

So glad to see a hotel that is so eco-aware.

2025-01-03 • via Nuitee
J
Jesús Barrio • family
8
Pros:

Detalles cuidados

2024-08-15 • via Nuitee
S
Soraya • partner
8
Pros:

Me gustó mucho el servicio del personal, las instalaciones muy cómodas y limpias. El desayuno fue muy bueno y abundante. Lo único que no me gustó tanto en que en la habitación que estuve por lo menos, tiene unas ventanas justo enfrente de la cama, con una cortina que no tapa la claridad, lo cual me hacia despertar bien temprano

2024-06-02 • via Nuitee
R
Robert
10
Pros:

Great service

2024-05-31 • via Nuitee
E
elizania andrea • partner
10
Pros:

A mi esposo y a mi nos encanto. Ambos tenemos 24 años y no nos gustan los lugares demasiado callados. La piscina estuvo calientita y dormimos muy bien :)

2024-05-12 • via Nuitee
L
Lyl • family
10
Pros:

I love the structure and designs of this hotel

2024-03-02 • via Nuitee
E
Elaine
10
Pros:

Quick and easy check in, check out as well.
Everyone was very friendly and polite.
Love the cleaning everything was super neat.

2024-02-25 • via Nuitee
H
Heleny • friends
8
Pros:

We had a good time.

2024-02-24 • via Nuitee
M
Martin • family
10
Pros:

Pleasant family run accomodation, tasty breakfast, parking at the site, night guard, common terrace

2024-02-02 • via Nuitee
A
Aquannette • friends
6
Pros:

There is no activity at the boutique hotel

2024-01-20 • via Nuitee
V
Verified traveler
8
Pros:

Génial

2022-03-18 • via Nuitee