Facilities

Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Bicycle rentals nearby
See all facilities

Review Highlights

Categories

Cleanliness
7.81
The review indicates dissatisfaction with the initial experience, suggesting potential cleanliness issues.
Service
9.78
Service may be standard quality for this hotel tier based on subdued comments.
Location
9.32
Location is assumed to be positive since the review does not indicate any negative feelings, suggesting it is standard for the area.
Room Quality
9.47
Standard quality for this hotel tier, as specifics are not mentioned.
Amenities
9.5
Standard quality for this hotel tier, as specifics are not mentioned.
Value for Money
9.46
Standard quality for this hotel tier, as specifics are not mentioned.
Food and Beverage
9.51
Standard quality for this hotel tier, as specifics are not mentioned.
Overall Experience
8.78
The overall experience is negatively impacted by the issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:25

Property Description

Outdoor Pool and Terrace with Garden Views: Take a dip in the outdoor pool, relax on the terrace, or stroll through the garden for a tranquil experience.

Dining and Socializing: Indulge in delicious meals at Residencia El Balata or enjoy snacks at the cafe. Unwind at the bar, poolside bar, or beach bars. Don't miss the daily complimentary reception for a chance to mingle with other guests.

Comfort and Convenience: With amenities like complimentary WiFi, concierge services, and room service, your stay is made seamless. The multilingual staff, airport shuttle, and free parking ensure a hassle-free experience.

Experience the best of Las Terrenas at Residencia El Balata - book now for a memorable stay!

Important information:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: POP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 54 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.32
Room Quality: 9.47
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 8.78
N
Nicole • couple • do
10
Excelente calidad- precio
Pros:

Las condiciones y atenciones del alojamiento

2026-05-08 • via Nuitee
R
Rodríguez • solo_traveller • es
8
Pros:

La amabilidad del dueño, y todo el personal. El desayuno y el trato personal.

Cons:

Algunos clientes con poco respeto y educación, creen tener todo el derecho y sin deberes , ni reglas.

2026-05-07 • via Nuitee
M
Maelann • couple • fr
8
2026-05-06 • via Nuitee
A
Aurélie • family_with_children • fr
9
très belle expérinece
Pros:

Le lieux est cosy et décoré avec gout, le personnel est très agréable. Le petit déjeuner est très bon et copieux.

Cons:

l'hôtel est éloigné du centre ville, le soir il faut sortir et prendre la voiture pour diner

2026-05-06 • via Nuitee
M
Marine • family_with_children • fr
7
Pros:

Très bel établissement, la décoration est soignée mais épurée. Les chambres sont confortables, la piscine agréable. L’hôtel est un peu en retrait du centre il faut donc être véhiculée ainsi que pour rejoindre la piscine.

Cons:

Il manquait un frigo pour pouvoir garder des boissons ou des fruits au frais. Malheureusement le wifi ne fonctionne pas bien il y a eu beaucoup de coupures. Et nous sommes tombés sur un mauvais jour avec coupure d’eau et travaux un peu bruyants à l’heure de la sieste…

2026-05-02 • via Nuitee
A
Ana Yuleysi • couple • do
8
2026-04-18 • via Nuitee
N
Naroa • couple • es
8
Pros:

Nos gustó todo muchísimo.

2026-04-16 • via Nuitee
A
Ana • family_with_children • do
9
Pros:

Si

2026-04-15 • via Nuitee
A
Adaissa • extended_group • co
9
2026-04-15 • via Nuitee
L
leen • family_with_children • be
10
Mooie accommodatie met prima ontbijt
Pros:

Verzorgde en aangename accommodatie, mooi ingericht over de hele lijn.
Prima ontbijt.
Goede doucheproducten.
Beveiligde parkeerplaats.
Goede communicatie met de host.

Cons:

Douchegordijn was versleten

2026-04-14 • via Nuitee
S
Sandy • family_with_children • us
10
2026-04-13 • via Nuitee
P
Patrick • extended_group • pt
10
Super
Pros:

Tout etait parfait

Cons:

Rien

2026-04-12 • via Nuitee
V
Vinicio • couple • do
9
Pros:

Bien

Cons:

Bien

2026-04-08 • via Nuitee
L
Laura • family_with_children • ch
8
Pros:

Schön grosses Zimmer und grosse Dusche, Badezimmer allgemein sehr schön gemacht. Frühstück sehr lecker.

Cons:

Betten waren eher hart. Lage etwas abseits von Dorf

2026-04-05 • via Nuitee
N
Noelia • family_with_children • us
10
Pros:

Nice place. Strategic location. Friendly staff

2026-03-26 • via Nuitee
K
Kim • couple • us
10
2026-03-25 • via Nuitee
A
Adaissa • extended_group • co
8
2026-03-24 • via Nuitee
M
Milad • family_with_children • do
8
2026-03-23 • via Nuitee
M
Maria • couple • co
10
2026-03-23 • via Nuitee
A
Alexandre • couple • ca
7
Propre, litterie passable, mal insonorisé.
Pros:

L’accueil, les bonbonne d’eau potable à disposition et la propreté.

Cons:

1- Mal insonorisé.
2- Le bruit : Vers 1h du matin chaque nuit, il y avait plusieurs chiens errants qui aboyaient très fortement durant au moins 1h00.

2026-03-22 • via Nuitee