Heritage Inn Hotel & Convention Centre - High River

Hotels
7.2 (461 reviews)
1104 11 Street West , High River , CA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice room
Cons:
Dirty rooms
Broken amenities
Smoky odors

Categories

Cleanliness
6.03
The hotel is dirty and run down; at least one room was not cleaned.
Service
8.5
Staff were friendly and helpful.
Location
8.04
The location was good.
Room Quality
6.99
Rooms were generally nice and clean, but some had issues with cleanliness and odors.
Amenities
6.52
Hot tub was out of order; rooms lacked certain facilities like a coffee pot.
Value for Money
7.48
Good value considering the price, though some facilities did not meet expectations.
Food and Beverage
7.03
Breakfast was described as delicious; however, some found it lacking.
Overall Experience
7
Decent experience overall, but several issues impacted enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 18:24

Property Description

Modern Full-Service Hotel near Calgary

Fitness Centre and Complimentary WiFi
Stay active at our fitness centre and stay connected with complimentary WiFi access throughout the hotel.

Dining Options Galore
Indulge in a variety of culinary delights at our on-site restaurant, Seasons Cafe & Eatery, or unwind at Heritage Lounge with daily Happy Hour specials. For a more laid-back atmosphere, head to Spitzee Post Bar & Grill for drinks, live entertainment, and a vibrant outdoor patio experience.

Nearby Attractions and Activities
Explore the Highwood Golf Club, Museum of the Highwood, Bar U Ranch National Historic Site, and Frank Lake Conservation Area, all just a short drive away.

Book now to experience the perfect blend of comfort and convenience at the Heritage Inn Hotel & Convention Centre.

Important information:

Guest reserving a room must be 18 years or older. Upon check-in government-issued photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-09-07 until 2026-09-07
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

7.2
Based on 461 reviews
Cleanliness: 6.03
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 7
L
Laura • family_with_children • au
8
Pros:

Room was clean and comfortable with downtown High River just a 5 minute drive away. Staff were freindly

2026-10-30 • via Nuitee
E
Elaine • couple • ca
5
Pros:

Bed and linens wonderful. Quiet.

Cons:

Lighting in sitting area inadequate Eggs and hash browns were very cold. Keurig didn’t work. Had asked for a kettle and tea bags but didn’t get them even after calling the desk. Btw - tea made in a Keurig is awful because it tastes like coffee.

2026-10-26 • via Nuitee
E
Eleveld • couple • ca
10
Pros:

Everything

Cons:

Nothing

2026-10-26 • via Nuitee
A
Adam • extended_group • ca
6
2026-10-25 • via Nuitee
L
Lai • couple • ca
7
Need to upgrade the rooms
Pros:

Convenience

Cons:

Old

2026-10-25 • via Nuitee
B
brian • family_with_children • ca
8
We will stay there again
Pros:

Big parking lot

Cons:

Front sign not working missed finding it in the dark.

2026-10-24 • via Nuitee
M
Maureen • family_with_children • ca
3
Overpriced considering it's age and lack of upgrading.
Pros:

The breakfast and location were both good.

Cons:

The pictures of inside the building make it look modern and up to date when actually everything is beginning to show it's age and look rather run down. The pictures of the outside front of the building must have been taken right after a clean up. We have stayed there briefly for several years in a row and the shrubs have always been overgrown with tall weeds, specially in the 'smoking area'. As it is over 40 years old and the last renovation was over 20 years ago it is in dire need of a face lift.

2026-10-23 • via Nuitee
R
Richard • extended_group • ca
7
Basic accommodation in a good location with outstanding breakfast!
Pros:

Basic accommodation, if not a little tiered at a reasonable price. Breakfast was outstanding!

Cons:

A little tiered.

2026-10-21 • via Nuitee
J
Jenny • solo_traveller • ca
8
2026-10-20 • via Nuitee
A
Ade • couple • ca
5
2026-10-19 • via Nuitee
L
Lisa • couple • ca
4
Pros:

The staff were wonderful, the breakfast was good.

Cons:

The hot tub was out of order, the pool was cold. Our blankets and towels were stained. The room smelled musty.

2026-10-19 • via Nuitee
L
Lyndre Nel • family_with_children • ca
6
2026-10-18 • via Nuitee
B
Brian • couple • ca
10
Fantastic and can’t wait to come back 😊😊
Pros:

Everything,we don’t have a single complaint!

2026-10-14 • via Nuitee
D
Dominique • solo_traveller • gb
5
I only spent the night there as I left early and returned in the evening.
Pros:

Comfortable room

Cons:

Old fixtures and fittings. I had an inside room so there was no natural daylight which is depressing.
Awful breakfast option for Booking.com breakfast included deal. I do not expect to pay more when the meal is included

2026-10-12 • via Nuitee
B
Brady • couple • ca
8
2026-10-10 • via Nuitee
W
White • extended_group • ca
9
2026-10-09 • via Nuitee
L
Lea • couple • fr
7
Pros:

Nous n’y avons passer qu’un seul nuit pour une étape. La chambre était très propre, le personnel agréable et le petit déjeuner parfait.

Cons:

La salle de bain mériterai un bon rafraîchissement.

2026-09-19 • via Nuitee
G
Gil • solo_traveller • ca
8
2026-09-17 • via Nuitee
T
Tom • couple • us
8
Good affordable motel
Pros:

Location to High River

2026-09-12 • via Nuitee
D
Del Solar Figueroa • solo_traveller • cl
1
2026-09-11 • via Nuitee