Heritage Inn Hotel & Convention Centre - High River

Hotels
7.2 (421 reviews)
1104 11 Street West , High River , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice room
Cons:
Dirty rooms
Broken amenities
Smoky odors

Categories

Cleanliness
6.03
The hotel is dirty and run down; at least one room was not cleaned.
Service
8.5
Staff were friendly and helpful.
Location
8.04
The location was good.
Room Quality
6.99
Rooms were generally nice and clean, but some had issues with cleanliness and odors.
Amenities
6.52
Hot tub was out of order; rooms lacked certain facilities like a coffee pot.
Value for Money
7.48
Good value considering the price, though some facilities did not meet expectations.
Food and Beverage
7.03
Breakfast was described as delicious; however, some found it lacking.
Overall Experience
7
Decent experience overall, but several issues impacted enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 18:24

Property Description

Modern Full-Service Hotel near Calgary

Fitness Centre and Complimentary WiFi
Stay active at our fitness centre and stay connected with complimentary WiFi access throughout the hotel.

Dining Options Galore
Indulge in a variety of culinary delights at our on-site restaurant, Seasons Cafe & Eatery, or unwind at Heritage Lounge with daily Happy Hour specials. For a more laid-back atmosphere, head to Spitzee Post Bar & Grill for drinks, live entertainment, and a vibrant outdoor patio experience.

Nearby Attractions and Activities
Explore the Highwood Golf Club, Museum of the Highwood, Bar U Ranch National Historic Site, and Frank Lake Conservation Area, all just a short drive away.

Book now to experience the perfect blend of comfort and convenience at the Heritage Inn Hotel & Convention Centre.

Important information:

Guest reserving a room must be 18 years or older. Upon check-in government-issued photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 421 reviews
Cleanliness: 6.03
Service: 8.5
Location: 8.04
Room Quality: 6.99
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 7
R
Roberto • family_with_children • ca
9
2026-03-21 • via Nuitee
B
Bruce • couple • gb
9
2026-03-16 • via Nuitee
M
Mary • solo_traveller • ca
10
Would definitely stay again
Pros:

Everything was great!

Cons:

Nothing

2026-03-06 • via Nuitee
J
Julie • couple • ca
8
2026-02-27 • via Nuitee
K
Karissa • couple • ca
10
2026-02-25 • via Nuitee
K
Kristy • family_with_children • ca
3
2026-02-11 • via Nuitee
S
simon • solo_traveller • ca
1
2026-02-10 • via Nuitee
K
Kirby • family_with_children • ca
7
2026-02-09 • via Nuitee
K
Karl • solo_traveller • ca
4
2026-01-23 • via Nuitee
J
Jamie • couple • ca
10
Pros:

It's nice and the price was right.

2026-01-20 • via Nuitee
K
Kevin • couple • ca
9
Pros:

The breakfast was delicious and amazing .

2026-01-20 • via Nuitee
J
Jackalin • couple • ca
7
Pros:

The food was really good at the restaurant. The waitress was very rude… so I would never go back.

Cons:

The rude waitress

2026-01-20 • via Nuitee
L
Loretta • extended_group • ca
5
Pretty good with some exceptions
Pros:

Breakfast was great for me but my friends breakfast wasnt so great

Cons:

The hot tub was broken and the air conditioning unit in our room didn't work. It was extremely stuffy in our room

2026-01-20 • via Nuitee
S
Shelley • couple • ca
7
2026-01-19 • via Nuitee
K
Karen • family_with_children • ca
7
It was okay
Pros:

The rooms were clean, the beds were very comfortable.

Cons:

The bathroom was in dire need of maintenance. The property could use some help, it looks tired.

2026-01-19 • via Nuitee
D
Debbie • couple • ca
8
The stay was good.
2026-01-19 • via Nuitee
J
Jay • family_with_children • ca
7
2026-01-19 • via Nuitee
D
Dave • solo_traveller • ca
7
2026-01-19 • via Nuitee
P
Paityn • couple • ca
8
2026-01-15 • via Nuitee
G
Gregory • family_with_children • ca
10
Pros:

Clean and quiet

Cons:

Cant think of anything to be honest

2026-01-15 • via Nuitee