Heritage Inn Hotel & Convention Centre - Moose Jaw

Hotels
7.2 (842 reviews)
1590 Main Street North , Moose Jaw , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Value for money
Cons:
Pool closed
Room cleanliness issues
Limited dining hours
Aging facilities

Categories

Cleanliness
5.91
Some rooms were noted as dusty and rugs not very clean, which lowered the expectations.
Service
8.38
Staff were consistently described as friendly and helpful across multiple reviews.
Location
8.42
The location received positive comments for its accessibility and proximity to restaurants.
Room Quality
6.87
Rooms were generally clean but noted issues with mattress quality and a broken toilet handle.
Amenities
5.9
The pool was closed for an extended period, which affected overall satisfaction with facilities.
Value for Money
7.86
Guests felt the prices were reasonable, especially considering the complimentary breakfast.
Food and Beverage
6.91
Breakfast was well received, though some limited options were mentioned.
Overall Experience
7.38
Overall experiences were mixed; guests had varying reviews on return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Conveniently located on the north end of Main Street in Moose Jaw, the Heritage Inn Hotel & Convention Centre offers a blend of comfort and convenience for your stay.

Modern Amenities: All rooms feature a cable TV and work desk, ensuring you stay connected and productive during your visit. The complimentary WiFi access throughout the hotel keeps you connected at all times.

Dining Excellence: Indulge in a variety of culinary experiences at the on-site Seasons Cafe & Eatery, offering a full menu and Sunday Brunch buffet. Unwind at the Cactus Lounge with daily Happy Hour specials or enjoy a drink in the vintage setting of Silo.

Nearby Attractions: Explore Moose Jaw's attractions within a short drive, including the Western Development Museum, Mosaic Place, Tunnels of Moose Jaw, and Sukanen Ship & Pioneer Village.

Book your stay at the Heritage Inn Hotel & Convention Centre for a memorable experience in Moose Jaw.

Important information:

Guests reserving a room must be 19 years or older.

Upon check-in government-issued photo identification and credit card is required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, parking is only complimentary to registered guests staying in a guest room.

Long-term parking beyond guest reservation is subject to parking fees.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jul 8, 2026 until Fri, Jul 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 842 reviews
Cleanliness: 5.91
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 5.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 7.38
A
Ashley • couple • ca
6
Great, cheap place to stop off at
Pros:

Cheap, clean and close to things we wanted to do. Very friendly staff.

Cons:

Needs some updating and under construction. Pool was not working.

2026-07-17 • via Nuitee
J
Jennifer • family_with_children • ca
1
Sub par. Way nicer hotels with honest employees
Pros:

Pool for kids but it was cold.

Cons:

Hot tub not functioning
Had to wait for room to be clean even though chk in was at 4.
I stayed from june 25-28,never got my $200 deposit back. They gave me a crappy voided reciept stating they voided my deposit. Call them x3 manager wont call me back to resolve my deposit. Lost $200 because of them.

2026-07-16 • via Nuitee
J
John • solo_traveller • ca
8
Pros:

There was enough to choose from and it was all hot and delicious.

Cons:

I like my coffee stronger but it was still good

2026-07-13 • via Nuitee
L
Laticia • solo_traveller • ca
6
Not recommending. Worth paying a little bit more for a room. Cause this is not great.
Pros:

1)Sheryl at the front desk was an absolute delight. We collectively loved her personable nature and enjoyed speaking with her daily. She filled us in on things happening in town, also. This girl is worth her weight in gold and I surely hope she is being rewarded for it.

2) The beds were sooooo comfy!! Like cloud fluffy awesome.

3) The water pressure during showers was awesome, probably the best showers I have ever had.

Cons:

Things that were advertised, weren't totally available during the stay.
1) the pool was too cold to swim in
2) hot tub was emptied and out of order
3) ceiling falling down in the gym...seemed unsafe to be there.
4) the walls in the corridored we ripped open...seemed unsafe
5) the rooms looked and smelled dated and worn.
6) the "included breakfasts" were satisfactory but there was one out of the three days that we were there, that we were given bagged breakfasts which was fine but was not notified of prior to paying for the room.
7) the restaurant was never open the whole time we were there. Only for the 2 breakfasts. But not during the day or evening. Which was a serious selling feature for us and why we booked with this hotel.

Honestly, I think the rooms should be cheaper than what they are. I could have booked with the hotel across the road for just a little bit more money and had all the things included that this hotel had advertised. AND it is a much newer hotel. I feel like the only customers they get are those who are too hopeful that the reviews are wrong...

2026-07-08 • via Nuitee
J
Josephine • solo_traveller • ca
10
Pros:

Location was great, staff pleasant and friendly, the room clean, bright and comfortable and above all, quiet! I'll be back!

Cons:

Nothing to complain about.

2026-07-07 • via Nuitee
D
Dinahan • family_with_children • ca
2
Cons:

Unless this property gets a major upgrade than I wouldn't stay here. We had 5 rooms and all same issues. Our carpet was damp, 24 hours after having a shower the condensation was still dripping from the bathroom ceiling, paper on the desk was damp.

2026-07-05 • via Nuitee
B
Bzdell • solo_traveller • ca
10
Pros:

The rooms were large and beds comfortable

2026-06-29 • via Nuitee
R
Roger • couple • ca
3
It will be the last time we stay at a heritage inn hotel
Cons:

The breakfast was subpar. Luke warm.poor selection. We were told we could get order from silo's menu until 9. When we tried to order at 830 we were told they were closed. The pool was very cold and no hot tub. We have stayed here numerous times thru the years. This will be the last time

2026-06-29 • via Nuitee
J
Jana • couple • us
2
Not a place I would stay at. I hate to be so down on a property as the front staff person was nice.
Pros:

We did not stay at the hotel. I booked on line with photos, but the reality did not match the photos promoting the hotel and room.

Cons:

The hotel was dark and needs remodeling and refurbishing. The staff was very nice about us not staying there after we saw it. Any of the sites offering this property needs to go and check it out. I am now skeptical of the company I usually use to book lodging.

2026-06-28 • via Nuitee
D
Duncan • extended_group • ca
9
2026-06-28 • via Nuitee
M
Mary • couple • ca
7
2026-06-27 • via Nuitee
L
Lorraine • solo_traveller • ca
9
Pros:

Clean, reasonably priced

2026-06-26 • via Nuitee
J
jayne • couple • ca
6
Pros:

Clean. Good location. Good breakfast.

Cons:

The card reader at the back doors do not work. The reason we booked was the pool which turned out very disappointing as it is not heated.

2026-06-23 • via Nuitee
T
Tracey • solo_traveller • ca
9
Pros:

Very clean, staff was amazing

Cons:

Pool is way too cold..hot tub was.broken..rooms are a little outdated

2026-06-19 • via Nuitee
T
trotchie • solo_traveller • ca
7
Great service overall
Pros:

Beds were comfy. Good price and the breakfast buffet was great:)

Cons:

Inside the mini fridge around the inside of the fridge door could have been cleaned better but overall the room was clean.

2026-06-15 • via Nuitee
M
Mathew • family_with_children • ca
7
2026-06-14 • via Nuitee
S
Shauna • couple • ca
8
2026-06-09 • via Nuitee
D
David • couple • ca
9
2026-06-06 • via Nuitee
M
Miguel • solo_traveller • ca
7
2026-06-04 • via Nuitee
B
Bernie • couple • ca
9
Great place
Pros:

Location and friendly staff

Cons:

Breakfast wasn’t really as good as it looked but not bad

2026-06-02 • via Nuitee