Heritage Inn Hotel & Convention Centre - Moose Jaw

Hotels
7.2 (787 reviews)
1590 Main Street North , Moose Jaw , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Value for money
Cons:
Pool closed
Room cleanliness issues
Limited dining hours
Aging facilities

Categories

Cleanliness
5.91
Some rooms were noted as dusty and rugs not very clean, which lowered the expectations.
Service
8.38
Staff were consistently described as friendly and helpful across multiple reviews.
Location
8.42
The location received positive comments for its accessibility and proximity to restaurants.
Room Quality
6.87
Rooms were generally clean but noted issues with mattress quality and a broken toilet handle.
Amenities
5.9
The pool was closed for an extended period, which affected overall satisfaction with facilities.
Value for Money
7.86
Guests felt the prices were reasonable, especially considering the complimentary breakfast.
Food and Beverage
6.91
Breakfast was well received, though some limited options were mentioned.
Overall Experience
7.38
Overall experiences were mixed; guests had varying reviews on return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Conveniently located on the north end of Main Street in Moose Jaw, the Heritage Inn Hotel & Convention Centre offers a blend of comfort and convenience for your stay.

Modern Amenities: All rooms feature a cable TV and work desk, ensuring you stay connected and productive during your visit. The complimentary WiFi access throughout the hotel keeps you connected at all times.

Dining Excellence: Indulge in a variety of culinary experiences at the on-site Seasons Cafe & Eatery, offering a full menu and Sunday Brunch buffet. Unwind at the Cactus Lounge with daily Happy Hour specials or enjoy a drink in the vintage setting of Silo.

Nearby Attractions: Explore Moose Jaw's attractions within a short drive, including the Western Development Museum, Mosaic Place, Tunnels of Moose Jaw, and Sukanen Ship & Pioneer Village.

Book your stay at the Heritage Inn Hotel & Convention Centre for a memorable experience in Moose Jaw.

Important information:

Guests reserving a room must be 19 years or older.

Upon check-in government-issued photo identification and credit card is required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, parking is only complimentary to registered guests staying in a guest room.

Long-term parking beyond guest reservation is subject to parking fees.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 787 reviews
Cleanliness: 5.91
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 5.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 7.38
D
Derek family_with_children ca
10
Comfortable
Pros:

Clean and friendly staff!

Cons:

Nothing it was very nice place to stay

2026-03-16 via Nuitee
J
Jamie family_with_children ca
9
Pros:

I like how it was clean and quiet , with a great breakfast .

Cons:

The only thing I didn't like was the shampoo and conditioner...

2026-03-15 via Nuitee
S
Schultz solo_traveller ca
8
It was what I expected.
Pros:

Ok, needs an up date. Breakfast was hot and ready. Room was clean.

Cons:

Need some fruit/cereal/yogurt/ for breakfast buffet.

2026-03-10 via Nuitee
C
cliff couple ca
9
2026-03-05 via Nuitee
D
Darren family_with_children ca
1
2026-03-04 via Nuitee
M
Melissa family_with_children ca
6
2026-03-02 via Nuitee
A
Ashley family_with_children ca
8
It was great. Would definitely stay again
Pros:

Staff are amazing.

Cons:

The rooms and hallways are a little dated

2026-02-11 via Nuitee
S
Shea family_with_children ca
7
Overall we enjoyed our experience
Pros:

It was clean and conveniently located. The pool was clean and breakfast was satisfying.

Cons:

The pool itself was nice, but the room was quite cold and the hot tub was out of order during g our stay.

2026-02-09 via Nuitee
D
David solo_traveller ca
6
Pros:

Good location

Cons:

Rooms were little stuffy …

2026-01-24 via Nuitee
P
popoola family_with_children ca
9
2026-01-23 via Nuitee
C
Coralee couple ca
8
It would have been fine if it wasn’t Christmas. The room was extremely hot we had to open the windows, the pool and
Pros:

It was clean and a good location.

Cons:

The room was extremely hot we had to open the windows, the pool and diner were closed and our room came with a meal. We were offered a bagged frozen breakfast sandwich after we checkout but couldn’t heat it up.

2026-01-22 via Nuitee
J
Jennifer family_with_children ca
6
2026-01-21 via Nuitee
Y
Yakiv family_with_children ca
6
2026-01-19 via Nuitee
K
Kimberly family_with_children ca
1
Dirty, dark, some areas didn’t have lighting in the halls, mold throughout
Pros:

That picture is NOTHING like the hotel. The carpet was wet there were stains on the wall and throughout the hotel. There was black mold. It was very unsanitary. The tub had a wring around it of dead skin. I had them come up and clean it. There was toilet pater stuffed in the peep hole. Black mold around the pool. The pillows were very lumpy and old but the sheets were clean. They told us because it was booked through your site I couldn’t get a refund. Terrible experience. There was a picket line that we had to cross every day with disgruntled union workers. I would like consideration on a refund here. Someone needs to go out to this establishment and inspect this place.

Cons:

As stated above

2026-01-19 via Nuitee
E
Elaine couple ca
5
Overall good.
Pros:

We appreciated the free breakfast. The staff were polite and helpful. The cleaners asked if we needed anything when we passed them in the hallway. 👍

Cons:

The door close to our room slammed shut. It was very loud and woke us up everytime someone went in or out. It should be fixed.

2026-01-19 via Nuitee
R
Richard solo_traveller ca
7
I would definitely stay there again. Any of the downfalls were not dealbreaker by any means.
Pros:

I don’t eat breakfast, but it’s nice that they offer it to the guest that do. Not sure what it consists of. In future bookings, I would probably request a room overlooking the golf course at the back of the hotel.

Cons:

The hotel appeared to have very little guests. For whatever reason they always put you at the back of the hotel, which is an awfully long walk to the front desk lounge pub area.

2026-01-19 via Nuitee
W
Wendy family_with_children ca
3
The place met our needs for one night stay but we have had better experiences in other hotels
Pros:

Slow with replenishing the food. Not much variety.

Cons:

Not enough towels for the number of guests. Never received towels when requested more. The ice machine didn’t work. The hotel smelled musty. Would of appreciated being informed staff were on strike before booking room.

2026-01-19 via Nuitee
N
Nikki family_with_children ca
4
2026-01-19 via Nuitee
D
de bakker family_with_children ca
7
2026-01-14 via Nuitee
D
de bakker couple ca
7
2026-01-14 via Nuitee