Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Great service
Clean rooms
Comfortable accommodations
Cons:
Limited on-site amenities
Some dated facilities

Categories

Cleanliness
8.48
Guests mentioned that the rooms are clean and well-maintained.
Service
8.95
Numerous reviews highlighted the helpful and friendly staff.
Location
8.99
Location is repeatedly praised for being excellent and convenient.
Room Quality
8.44
Rooms are spacious and comfortable with good amenities.
Amenities
8.47
On-site amenities are appreciated, although some facilities are dated.
Value for Money
8.43
Good value considering the quality of service and location.
Food and Beverage
8.48
Breakfast options received positive remarks.
Overall Experience
8.55
Overall experience is highly rated by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:32

Property Description

Stunning Views of Japan Alps from Top-floor Restaurant

Luxurious Amenities and Services

Buena Vista offers 5 restaurants, a beauty salon, and bright rooms with free WiFi. Guests can enjoy massage treatments, rent bicycles, and shop for souvenirs at the hotel. The property also provides a shuttle service from Matsumoto Station for convenience.

Delightful Dining Options

Guests can savor fresh croissants from the hotel's bakery at the breakfast buffet, indulge in Japanese specialties at Fukashiro, or enjoy a Western lunch/dinner buffet at La Cafe Terraza. Local ingredients are highlighted in all dishes served at the property's restaurants.

Convenient Location and Accessibility

Situated in the heart of the city, Buena Vista is a short walk from the nearest station and the bus terminal for easy access to major cities like Tokyo and Osaka. The iconic Matsumoto Castle is also within walking distance for guests to explore.

Book your stay at Buena Vista now to experience luxury and convenience in the heart of the Japan Alps.

Important information:

The hotel's free shuttle from Matsumoto Station leaves every few minutes, from 7:30 to 20:30.

If you will arrive after 21:00, please inform the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMJ

Location

Guest Reviews

8.6
Based on 2255 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.55
W
WADA • solo_traveller • jp
7
普通
Pros:

対応が丁寧

Cons:

何か得したと感じることはない。

2026-09-12 • via Nuitee
M
Makoto • solo_traveller • jp
8
2026-09-12 • via Nuitee
Q
Quimey • solo_traveller • ar
9
Pros:

Muy buen hotel

2026-09-11 • via Nuitee
E
ERI • family_with_children • jp
8
2026-09-10 • via Nuitee
J
Juraj • solo_traveller • cz
9
2026-09-08 • via Nuitee
M
Martina • couple • it
8
Due notti a Matsumoto
Pros:

La struttura è in una posizione comoda a Matsumoto. Buon rapporto qualità prezzo

Cons:

Forse la camera un po’ datata

2026-09-08 • via Nuitee
Y
YUMI • solo_traveller • jp
8
2026-09-07 • via Nuitee
H
HIROMI • solo_traveller • jp
9
2026-09-07 • via Nuitee
G
Gehannin • couple • fr
6
2026-09-06 • via Nuitee
T
Tomasz • family_with_children • pl
10
2026-09-05 • via Nuitee
Y
yasuko • extended_group • jp
8
2026-09-05 • via Nuitee
H
Hideko • couple • jp
10
2026-09-01 • via Nuitee
V
Víctor • family_with_children • es
9
Genial para estar en Matsumoto en una zona tranquila y agradable
Pros:

Todo correcto. Buen hotel, bien situado y personal muy amable

Cons:

Nada que comentar

2026-09-01 • via Nuitee
T
Tsukasa • couple • jp
10
満足
Pros:

接客態度もよかったし清潔感があった

Cons:

ない

2026-08-31 • via Nuitee
Y
YAMASHITA • solo_traveller • jp
7
Pros:

お部屋がとても綺麗。清潔。朝の食事の充実感。

Cons:

姉妹ホテルへのバスの送迎時間をもう少し、遅くまで行なってほしい。朝の食事の時間を６時からスタートしてほしい。上高地線の時間が７時15分を予約した為、、
ゆっくりと食べれなかった。

2026-08-31 • via Nuitee
K
KUOFENG • couple • tw
9
2026-08-29 • via Nuitee
F
Flavia • couple • it
10
Pros:

hotel bellissimo, elegante , raffinato e pulito. Molto grande . Personale cortesissimo e molto disponibile. Colazione eccellente.
• ⁠camera mi aspettavo di più visto l’hotel ma comunque letti comodi e pulita.

Cons:

camera mi aspettavo di più visto l’hotel ma comunque letti comodi e pulita.

2026-08-27 • via Nuitee
I
igal • couple • il
3
Pros:

Lots of restaurants

Cons:

We changed the room 3 times due to smell of cigarettes

2026-08-27 • via Nuitee
川畑 • solo_traveller • jp
9
Pros:

落ち着いた雰囲気、清潔感があって良かった

Cons:

特になし

2026-08-26 • via Nuitee
K
Kohei • solo_traveller • jp
8
2026-08-25 • via Nuitee