Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Great service
Clean rooms
Comfortable accommodations
Cons:
Limited on-site amenities
Some dated facilities

Categories

Cleanliness
8.48
Guests mentioned that the rooms are clean and well-maintained.
Service
8.95
Numerous reviews highlighted the helpful and friendly staff.
Location
8.99
Location is repeatedly praised for being excellent and convenient.
Room Quality
8.44
Rooms are spacious and comfortable with good amenities.
Amenities
8.47
On-site amenities are appreciated, although some facilities are dated.
Value for Money
8.43
Good value considering the quality of service and location.
Food and Beverage
8.48
Breakfast options received positive remarks.
Overall Experience
8.55
Overall experience is highly rated by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:32

Property Description

Stunning Views of Japan Alps from Top-floor Restaurant

Luxurious Amenities and Services

Buena Vista offers 5 restaurants, a beauty salon, and bright rooms with free WiFi. Guests can enjoy massage treatments, rent bicycles, and shop for souvenirs at the hotel. The property also provides a shuttle service from Matsumoto Station for convenience.

Delightful Dining Options

Guests can savor fresh croissants from the hotel's bakery at the breakfast buffet, indulge in Japanese specialties at Fukashiro, or enjoy a Western lunch/dinner buffet at La Cafe Terraza. Local ingredients are highlighted in all dishes served at the property's restaurants.

Convenient Location and Accessibility

Situated in the heart of the city, Buena Vista is a short walk from the nearest station and the bus terminal for easy access to major cities like Tokyo and Osaka. The iconic Matsumoto Castle is also within walking distance for guests to explore.

Book your stay at Buena Vista now to experience luxury and convenience in the heart of the Japan Alps.

Important information:

The hotel's free shuttle from Matsumoto Station leaves every few minutes, from 7:30 to 20:30.

If you will arrive after 21:00, please inform the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.6
Based on 2185 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.55
A
Ana • couple • de
8
2026-06-27 • via Nuitee
松田 • extended_group • jp
10
2026-06-27 • via Nuitee
E
edmond • couple • il
9
Pros:

מיקום מעולללללללה.אחלה מלון בטוקיו עם תמורה למחיר

2026-06-27 • via Nuitee
G
Grant • extended_group • au
10
Lovely rooms and friendly staff
Pros:

Friendly staff

Cons:

Parking was a little walk

2026-06-25 • via Nuitee
R
Robyn • couple • tw
8
服務親切 住宿方便 CP值高
Pros:

服務親切 住宿方便 CP值高

Cons:

本棟停車容易滿 得停遠一點

2026-06-24 • via Nuitee
R
Robyn • couple • tw
8
服務親切 位置方便 性價比高
Pros:

服務親切 位置方便 性價比高

2026-06-24 • via Nuitee
T
TSUKASA • couple • jp
9
2026-06-21 • via Nuitee
L
Lin • couple • tw
9
2026-06-21 • via Nuitee
C
Christina • solo_traveller • cz
8
Pros:

The kindness of the staff and the cleanliness of room

Cons:

The room was small and outdated, but ok for one night

2026-06-20 • via Nuitee
P
Petroula • solo_traveller • gb
10
2026-06-20 • via Nuitee
J
Jeremy • solo_traveller • au
10
2026-06-19 • via Nuitee
T
Tsutomu • couple • jp
10
地元に愛されているホテルという感じ。宴会会合で一杯だった。
Pros:

良い立地。良い眺望。広い部屋(エグゼクティブルーム)

Cons:

風呂、洗面所にカビあり

2026-06-19 • via Nuitee
ゆちゃも • solo_traveller • jp
10
2026-06-19 • via Nuitee
Y
yanick • family_with_children • fr
8
Hôtel, propre, près de la gare et restaurants
Pros:

Bon petit déjeuner, l'hôtel près de la gare

2026-06-19 • via Nuitee
M
michael • couple • il
9
Pros:

Comfortable and central. Excellent breakfast. Very efficient shuttle

Cons:

The room is very small, but it has all that we needed.

2026-06-15 • via Nuitee
K
Katrina • couple • au
9
2026-06-14 • via Nuitee
S
Sebastien • family_with_children • ca
9
Très agréable
Pros:

Le déjeuner est excellent et très varié.
Le hall d’entrée est impressionnant, sur 3 étages de haut. On a une impression de grand luxe, pour le prix payé qui est très raisonnable.
La localisation est parfaite, à 15 minutes à pied du château de Matsumoto.

2026-06-14 • via Nuitee
A
avigdor • solo_traveller • il
9
Pros:

הכל מסודר מאורגן ונקי

Cons:

ארוחת הבוקר טובה מאוד יחד עם זאת היו חסרים לי קצת עוגיות/מאפים שוקולד

2026-06-13 • via Nuitee
S
Salvatrice • solo_traveller • de
9
Es war ein Aufenthalt auf unserer Rundreise, für uns ideal .
Pros:

Lag zentral für unsere Unternehmungen

2026-06-13 • via Nuitee
H
HIDEYA • solo_traveller • jp
5
Pros:

景観が良い

Cons:

ご飯が不味い

2026-06-12 • via Nuitee