City View Hotel Stratford

Hotels
4.5 (643 reviews)
11 Church Street North , London , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Ironing service
Non-smoking throughout
Shared lounge/TV area
Concierge service
Beauty Services
ATM/banking
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Poor cleanliness
Inadequate facilities

Categories

Cleanliness
2
Multiple reviews highlight unclean rooms and shared bathrooms, with specific mentions of dirtiness and poor maintenance.
Service
5
Some staff were noted as friendly, but overall service was poor and inconsistent.
Location
8
Location is frequently mentioned positively, being convenient for attractions and transportation.
Room Quality
3
Several reviews indicate rooms were small, dirty, and uncomfortable.
Amenities
3
Many standard amenities were lacking or broken, as noted in various comments.
Value for Money
5
Given the prices charged, many reviews suggest that the quality of facilities did not meet expectations.
Food and Beverage
5
Breakfast options were minimal and often unavailable, which affects the perceived value.
Overall Experience
5
Mixed feelings overall, with significant criticisms regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:28

Property Description

City View Hotel Stratford offers a prime location in the vibrant east end of London, just a short walk from Stratford Rail/Underground Station and the renowned Westfield Shopping Centre.

Convenient Access to Attractions: Situated within 3 miles of popular landmarks such as the London Arena, Leyton Orient Stadium, Upton Park, Excel Exhibition Centre, and Royal Business Park, our hotel provides easy access to key destinations in the city.

Modern Amenities: Enjoy complimentary WiFi throughout the property and take advantage of our on-site cash machine offering free withdrawals for added convenience.

Experience comfort and convenience at City View Hotel Stratford. Book your stay now!

Important information:

Guests must be aged 18 or over, or accompanied by a responsible adult. Photo ID (passport or driving license) is required upon check-in. Photographic identification will also be requested from all accompanying guests.

Visitors are not allowed in the room. However, they are permitted in the lounge until 20:00.

The room(s) will be checked at the time of your departure and charges may be made for any misconduct or damage.

Please note that the property will pre-authorize your credit card prior to arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.5
Based on 643 reviews
Cleanliness: 2
Service: 5
Location: 8
Room Quality: 3
Amenities: 3
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
S
Suzan couple de
1
Bad experience through my stay
Pros:

Location

Cons:

No comment

2026-02-11 via Nuitee
S
Saula family_with_children gb
7
2026-01-30 via Nuitee
N
No couple gb
9
Good
Pros:

Good

2026-01-19 via Nuitee
P
Pop family_with_children gb
10
2026-01-19 via Nuitee
M
Minna couple fi
3
Tutustumisreissu.
Pros:

Saatiin vaihtaa huone. Mukava henkilökunta. Jääkaappi ja TV. Kahvia.

Cons:

Äänet kuuluu läpi, eikä saanut nukuttua.

2026-01-19 via Nuitee
F
Franseza couple gb
1
Cons:

It didn't feel like a real hotel; no customer service (for breakfast, we were greeted with "speak"); there were oil stains and grains of rice on the breakfast table (leftover from the previous night); a chemical smell in the room; staff seemed to sleep/live at the hotel and would leave their bedroom door wide open whilst lying on the bed, so there was no sense of privacy. The room/area was quiet though and the beds comfortable.

2026-01-19 via Nuitee
S
Susmita couple gb
1
2026-01-19 via Nuitee
E
Ethan couple gb
1
Terrible
Pros:

Nothing

Cons:

Messy,dirty,loud

2026-01-19 via Nuitee
S
Sebghat couple gb
6
Pros:

Very noisy

Cons:

Pvc of window sound proof

2026-01-19 via Nuitee
M
Md couple gb
1
Not clean and looks very shady
Pros:

Nothing

Cons:

Smell of weed, dirty

2026-01-19 via Nuitee
S
Scott family_with_children gb
5
When you get stuck in London
Pros:

That was a desperate for a room after a fire in a car park meant I couldn't get my car the price I paid for an Adult and a child at 2100 on a Saturday night was brilliant value

Cons:

Just a bit run down

2026-01-19 via Nuitee
K
Katie couple gb
1
2026-01-17 via Nuitee
D
Dil solo_traveller gb
1
2026-01-16 via Nuitee
R
Remus solo_traveller ro
1
2026-01-08 via Nuitee
M
Mirja family_with_children fi
3
Pros:

Palvelu oli kohtelias.

Cons:

Aamupala huono. Ihan niin kuin home hotelli, pitäisi remontoida hyvin.

2026-01-01 via Nuitee
J
Joseph couple gb
6
2025-12-30 via Nuitee
D
Dan couple gb
1
2025-12-26 via Nuitee
Николай solo_traveller gb
10
2025-12-21 via Nuitee
K
Kevin couple es
5
Pros:

Buena ubicación para lo que estaba buscando.

Cons:

El hotel es un poco anticuado, el baño no es lo más agradable del mundo. La puerta de la habitación con un empujón se abre.

2025-12-18 via Nuitee
J
John couple gb
1
Couldn’t say as the scammed me.
Pros:

Nothing as upon arrival they phoned and stated they double booked and had no room for us after travelling 5 hours.

Cons:

Nothing as upon arrival they phoned and stated they double booked and had no room for us after travelling 5 hours.

2025-12-15 via Nuitee