Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Nice pool
Satisfactory breakfast
Cons:
Rooms felt tired and dated
Limited snack and beverage choices
Some maintenance issues
Air conditioning problems
No daily room service
Quality of food could be improved

Categories

Cleanliness
7.6
Most reviews praised cleanliness, though a few noted areas outside rooms could be cleaner.
Service
8
Staff generally received high marks for friendliness and helpfulness, with isolated issues related to room amenities.
Location
8.5
The central location of the hotel was frequently highlighted as a major advantage.
Room Quality
7.2
Rooms are appreciated for their size and comfort, but some guests encountered maintenance issues and poor air conditioning.
Amenities
7.4
The pool and views are well-liked, but there were criticisms about the lack of certain amenities, like spa services.
Value for Money
6.5
Mixed feelings on cost; some found it reasonable, while others were disappointed by the amenities for the price paid.
Food and Beverage
6.8
Breakfast received mixed reviews for variety and quality, and some guests were disappointed by the limited selection of snacks and drinks.
Overall Experience
7.8
Guests were generally pleased with their stay, noting the hotel's service and location as highlights amidst some disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 21:50

Property Description

Luxurious Spa Services and Recreational Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Take a dip in the 2 outdoor swimming pools or enjoy complimentary access to the water park. Challenge your friends to a game on the outdoor tennis court.

Dining and Entertainment
Savor international cuisine at Gourmet or opt for convenient room service. Unwind with a drink at the bar or poolside bar. All-inclusive rates cover meals and select beverages.

Convenient Features and Nearby Attractions
Benefit from complimentary Wi-Fi, concierge services, and an arcade room. With 177 guestrooms featuring kitchenettes and furnished balconies, enjoy a comfortable stay. Explore nearby beaches like Las Cucharas Beach and attractions such as Costa Teguise Golf Club.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

8.4
Based on 50 reviews
Cleanliness: 7.6
Service: 8
Location: 8.5
Room Quality: 7.2
Amenities: 7.4
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 7.8
P
Paul
8
Good value all inclusive
Pros:

Very good all inclusive. Much of the food was very good quality. Excellent salad section. Friendly helpful staff. Great location as long as you donot want to be in the thick of lively entertainment, but its about 20 mins away, on foot. Lovely views on to small rocky beach from the evening bar. Mainteance shows its age in a very few areas eg leaking air conditioning. We would definitely go back. On balance excellent value for money.

2024-06-11 • via Nuitee
D
Diego • partner
10
Pros:

We stayed for a 10 days holiday. On our arrival we were pleasantly greeted by staff desk Ana. She provided us with valuable information about our room and facilities of the hotel. The room was very comfortable. We had an amazing ocean view and we enjoyed having a terrace very much! The food was very good, with plenty of variety of healthy options. The catering staff were very courteous and efficient. The cleaning staff were very good and efficient too providing daily cleaning. The location of the complex is great, calm and very enjoyable for long good walks by seaside. We highly would recommend this resort, and we definitely would love to come back soon.

2024-03-16 • via Nuitee
R
Richard • partner
8
Pros:

Nice hotel, very clean, helpful staff and reasonable breakfast (didn't eat here apart from that). Bars ok but entertainment a bit patchy. Only real issue is the need for done maintenance/refurbishment. Nothing major (everything worked) but just looked tatty.

2024-03-11 • via Nuitee
D
Dawn
8
Excellent hotel
Pros:

Really nice location and hotel. The staff are excellent and make the holiday

2024-03-02 • via Nuitee
A
Amy
10
The best in Teguise
Pros:

Such a lovely stay here in June 2023. Food was amazing. Staff were helpful. Rooms were spotless and a great location. Shame no pool allowed inflatables. At least one big pool should be allowed. Or maybe a time slot so people can use them? Also. All inclusive ends at 11pm??? Entertainment was good too. Would highly recommend

2023-06-10 • via Nuitee
D
Diane
8
Pros:

Clean, modern hotel by the beach. Close to shops and restaurants. Room was large and clean. Staff were friendly and helpful. Spa was good though quite cold around the spa area so didn’t lounge around for long. But nice warm indoor pool, jacuzzis and sauna.
Breakfast buffet was fine. Usual choices of hot food, cereal, pastries, fruit, ham and cheese. Cooked food was quite cold a lot of the time, even when I had breakfast early.
Lift didn’t work whilst I was there for 7 days so had to use the stairs.
I’d recommend this hotel though as a reasonably good value beach resort.

2022-01-27 • via Nuitee
V
Verified traveler • partner
10
Pros:

Food was great, rooms spacious and modern. Spa facilities are fantastic and luxurious.

2020-03-14 • via Nuitee
I
Isabella
10
Pros:

The staff at reception were exceptional!

2020-02-11 • via Nuitee
V
Verified traveler • family
6
Pros:

The setting of hotel was excellent.
The food was ok, but limited choice, we would not have liked to stay longer due to this. The restaurant was a little like a cafeteria due to not having drinks served, ok in day but not in evening. Dreadful placemats. Coffee etc dreadful. Poor quality alcohol. Dreadful plastic drinking cups. Food in snack bar was atrocious, it was put out about 12.00'and left all afternoon. I think it was more 3* than 4. Not very comfortable seats for evening and they were in rows, thus causing a no atmosphere aura.

2019-11-21 • via Nuitee
V
Verified traveler
8
Pros:

Lovely place food could be a bit the same. Staff were wonderful.

2019-11-02 • via Nuitee
V
Verified traveler • partner
10
Pros:

Cean hotel with the staff ready to help stone throw from the beach

2019-10-16 • via Nuitee
V
Verified traveler • family_with_children
2
Pros:

The position of the hotel on the seafront and within walking distance of a small town with shops and restaurants

2019-07-28 • via Nuitee
A
Alan
10
Excellent hotel
Pros:

An amazing hotel, excellent array of activities and entertainment, not all to my liking but certainly a wide range.
Very tasty and varied food.

2019-05-29 • via Nuitee
V
Verified traveler
10
Will stay again
Pros:

Lovely hotel. Great staff, food + drink plentiful. Wifi good. Atmosphere and spa good. Great stay!

2019-05-15 • via Nuitee
V
Verified traveler
8
Pros:

Nice hotel ideal position right next to the beach am 10-15 mins walk to the shops. Food is ok but could do a lot better

2019-04-12 • via Nuitee
G
Gustavo Arthur
10
Sea view is a must
Pros:

Very friendly staff, nice food, clean resort overall, had a great time.

2019-03-16 • via Nuitee
P
Paul
10
Family Friendly Contemporary Hotel
Pros:

We booked this hotel as it had good reviews and was reasonably priced. We weren’t disappointed check-In was very polite and efficient. Our room was a good size, modern and comfortable. The real bonus was the balcony which was a sun trap. This time of year there can be quite a strong/cool wind but you wouldn’t know it on the balcony. Also as others commented the pools can be a bit chilly but our 10 month old was fine in the children’s pools which are shalllow and well protected. Beware many websites mention an in-door heated pool but don’t tell you that it’s adults only and part of the spa so 10 euros entry fee. One thing you fear with all inclusive is a lack of quality or choice. I am pleased to say that you will want for very little here. The breakfast buffet caters very well for us brits but there is also always plenty of fresh fruit etc to compensate. Lunch and dinner will include lamb/pork chops, kebabs, steak, prawns which you would pay a lot for eating out. Good options for little ones as well. Liked the fact that you could help yourself to beer and soft drinks during the day and in the restaurant but you will queue in the entertainment area. . The staff are very friendly and there was a nightly mini disco, show and DJ til 12. We didn’t really rate the wine or the juices but hey you can’t have it all. Costa Teguise is nice with many bars and restaurants within walking distance. We regularly walked the coastal path to work off the calories and get our baby to sleep.

2019-03-11 • via Nuitee
V
Verified traveler • family_with_children
10
Pros:

Loved our week here. Staff were excellent very friendly. Food and facilities were also brilliant.

2019-02-16 • via Nuitee
M
Matthew
10
Little break away
Pros:

The hotel was great very clean the staff where very friendly. The food quality was great and the all inclusive beer was good. I would definitely visit again

2018-12-17 • via Nuitee
B
Brian
10
Pros:

Lovely staff, food absolutely fine, could make a bit more vegetarian but there was about enough.
Nice location, I don’t think Teguise is the club centre of Lanzarote!

2018-11-30 • via Nuitee