Baywatch Beach at Montego Bay Club

Hotels
•
Independent
6 (6 reviews)
Gloucester Avenue, Montego Bay, Saint James , Montego Bay , JM
1-876-6106455

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Children allowed

Facilities

Area shuttle (surcharge)
24-hour front desk
Terrace
Garden
Wheelchair accessible
Scuba diving nearby
Grocery/convenience store
Tours/ticket assistance
Area shuttle (surcharge)
Cruise terminal shuttle (surcharge)
See all facilities

Review Highlights

Cons:
Reservation issue
Poor room quality
Unacceptable refund policy

Categories

Cleanliness
4
The alternative property did not meet acceptable standards.
Service
8
Standard service for a hotel of this rating; however, issues with reservation management were noted.
Location
7
Location was not specified in detail; assumed standard.
Room Quality
4
The alternative room was far below the standard originally booked.
Amenities
6
Amenities not mentioned; assumed standard quality for this hotel tier.
Value for Money
6
Paid for a specific accommodation but received a lower quality option.
Food and Beverage
8
Food and beverage quality not mentioned; assumed standard for the hotel tier.
Overall Experience
5
Overall experience was very disappointing due to overbooking issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:52

Property Description

Beachfront Paradise

Leisure and Recreation
Enjoy a day at the private beach, outdoor tennis courts, and outdoor pool.

Dining and Transportation
Satisfy your appetite at the on-site restaurant with an ocean view. Airport shuttles and cruise terminal shuttles available.

Comfortable Accommodation
Air-conditioned apartments with kitchen, private balcony, and cable TV.

Experience beachfront luxury at this Montego Bay aparthotel, just steps away from Jamaica Beaches and Doctor's Cave Beach. Book now for an unforgettable getaway by the sea.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MBJ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

6
Based on 6 reviews
Cleanliness: 4
Service: 8
Location: 7
Room Quality: 4
Amenities: 6
Value for Money: 6
Food and Beverage: 8
Overall Experience: 5
O
ONEIL
2
Worst experience ever.
Pros:

I am writing to formally express my concern and disappointment regarding a recent reservation. Upon arrival, I discovered the property I booked was overbooked. I was then sent to a different property that was far below the standard of what I had originally paid for. Due to the unacceptable conditions, I chose to check out early and did not stay.



Despite these circumstances — which were entirely out of my control — I have been informed that I am not eligible for a refund. This is unacceptable. I booked and paid for a specific property and standard of accommodation. The alternative offered did not meet those standards, and I should not be penalized for the property’s overbooking issue.



I expect Hotels.com to honor its commitment to customer satisfaction and issue a full refund for this reservation. I would appreciate a prompt resolution to this matter.



Thank you for your attention to this issue. I look forward to your timely response.

2025-07-21 • via Nuitee
D
David
2
lacking
Pros:

It might be a nice place if they communicated with their customers.... But because they would not communicate with me
I wound up . not happy . I think this property is okay if you
Never have a need to communicate with the management.

2024-10-29 • via Nuitee
K
Kimberly Joy
4
Pros:

This propert does NOT have all the amenities as advertised. There is NO on site restaurant, bar or 24 hour front desk available. Very misleading .

2024-03-04 • via Nuitee
M
mark
8
Pros:

Had a washer and dryer, as well as dishes and silverware

2023-11-09 • via Nuitee
V
Verified traveler • self
6
Pros:

No toilet paper in the bathroom when we checked in, no maid service. We had to used the same towel from Friday to Monday. The maid showed up the day we were checking out. The room is great with a awesome view of the strip, but some drop the ball on service.

2019-12-10 • via Nuitee
V
Verified traveler
8
Convenient to local hot spots
Pros:

Restaurant and lounge were excellent. Staff was very helpful.

2016-12-16 • via Nuitee