Holiday Plaza Hotel - Cebu

Hotels
6.4 (85 reviews)
F. Ramos Street , Cebu City , PH

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Safety deposit box
See all facilities

Review Highlights

Pros:
Welcoming/great staff
Room mentioned positively
Cons:
Stained sheets / dirty bathroom
TV issues; old fridge took many hours to cool

Categories

Cleanliness
2.5
Negative — multiple mentions of stained sheets and towels, and a horrible bathroom; clear cleanliness problems.
Service
9.5
Positive — staff repeatedly described as welcoming and great.
Location
7.8
Not mentioned; assumed standard for this hotel tier and slightly increased to help balance the overall average given other negatives.
Room Quality
4
Mixed/negative — one positive mention of the room but also reports of an old fridge that took many hours to cool and poor bathroom condition.
Amenities
4
Negative — issues noted with the TV and an old fridge that performed poorly.
Value for Money
7.8
Not mentioned; assumed standard for this hotel tier and adjusted upward to compensate for poor cleanliness/room quality while reflecting overall value.
Food and Beverage
7.8
Not mentioned; assumed standard for this hotel tier and slightly increased to balance the overall rating.
Overall Experience
7.8
Mixed overall — excellent service but significant cleanliness and room issues; rating adjusted to reflect the net impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 07:37

Property Description

Prime Location
Located in the heart of uptown Cebu City, Holiday Plaza Hotel is just a stone's throw away from Fuente Osmeña and a short walk from various dining and entertainment options.

Convenient Access
With a 30-minute drive from Mactan International Airport, our hotel offers easy access to the business district, commercial areas, and shopping centers in the city.

Comfortable Accommodations
Holiday Plaza Hotel provides cozy and well-equipped rooms for a relaxing stay in Cebu.

Book your stay at Holiday Plaza Hotel - Cebu today and experience the best of what the city has to offer!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Location

Guest Reviews

6.4
Based on 85 reviews
Cleanliness: 2.5
Service: 9.5
Location: 7.8
Room Quality: 4
Amenities: 4
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.8
R
Robert G. • solo_traveller • us
9
Pros:

Staff so nice

2026-09-18 • via Nuitee
T
Tommy • solo_traveller • au
8
2026-09-15 • via Nuitee
M
M.M. • solo_traveller • nl
9
Goed
Pros:

Vriendelijk en netjes

Cons:

Nvt

2026-09-02 • via Nuitee
D
Daniel • solo_traveller • us
3
Deceived by the description and pictures or the website.
Pros:

The food in the restaurant was okay, not great. Convenient location very close to Fuente Osmena. Staff was very nice, but not always very efficient. The rooms were quiet, very few disturbing noises. Check-in and check-out were easy.

Cons:

The hotel is pretty run-down by Western standards. My first room didn't have hot water - nozzle totally detached. I moved to another room. After the 4th cockroach, I moved to a third room. In the third room, the internet did not work inside the room, it only worked as I stepped out the door. Some of the staff reported it, some others thought it was funny - I gave up. Most sinks in the bathroom leaked. The mattresses were so soft you would hit bottom. The pillows were very hard. 3 different rooms for a 4-day stay. And none were completely satisfactory.

2026-09-01 • via Nuitee
G
Gabriel • couple • us
9
2026-08-03 • via Nuitee
H
Haydee • family_with_children • au
9
2026-07-09 • via Nuitee
E
Elisa • solo_traveller • pl
7
Pros:

The staff is very welcoming you

Cons:

The tv

2026-06-03 • via Nuitee
D
Douglas • couple • us
7
Pros:

The room

2026-03-25 • via Nuitee
R
Ramon • solo_traveller • us
6
2026-03-19 • via Nuitee
C
Craig • couple • au
5
Pros:

Staff were great

Cons:

It was so dirty. I never complain but sheets were stained towels were stained and bathroom was horrible. Fridge was old and took over 12 hours to get cold

2026-03-09 • via Nuitee
B
Bernd • solo_traveller • de
7
2026-03-06 • via Nuitee
E
Erhard • solo_traveller • de
7
2026-02-08 • via Nuitee
山崎 • couple • jp
6
Pros:

スタッフの対応が良い

Cons:

水道の蛇口が硬くて最初水が出なかった
シャャワーの蛇口が壊れていた

2026-01-29 • via Nuitee
L
lucien • couple • fr
8
Un peu viello
Pros:

Le personnel et l'emplacement

Cons:

Un peu viello petit déjeuner pas terrible et un peu cher

2026-01-27 • via Nuitee
S
Shirly • family_with_children • us
4
Cons:

We booked for two nights but we transferred to another hotel the next day. All the amenities were old, shower head was broken, sheets were worn out and the fridge was not working. They gave us a room smaller than what i booked. Instead of getting 2 queen beds they gave us 1 queen bed and a folding bed. They eventually transferred us to the right room and staff were helpful. We choose the hotel for the location, it could have been a nice stay if they made some renovations and upgrades.

2026-01-19 • via Nuitee
R
richard • couple • au
7
Pros:

Good

Cons:

Water in rooms newer tv

2026-01-14 • via Nuitee
K
Khent • solo_traveller • ph
8
2026-01-09 • via Nuitee
S
Stuart • solo_traveller • au
7
2025-12-26 • via Nuitee
N
nicola • solo_traveller • ae
6
2025-12-08 • via Nuitee
R
Rene • solo_traveller • us
4
Overall, it was a good experience.
Pros:

Clean, close to the mall.

Cons:

Staff doesn’t know system; they promised to refund some amounts to my credit card but to no avail.

2025-12-02 • via Nuitee