Metropolitan Hotels Taksim

Hotels
7.5 (1056 reviews)
Taksim Caddesi Kocatepe Mahallesi No:89/91 Taksim Acıbadem Hastanesi Karşısı Beyoğlu , Istanbul , tr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Room comfort
Cons:
Cleanliness issues
Limited Wi-Fi
Breakfast selection

Categories

Cleanliness
5.71
Several guests reported issues with room cleanliness, citing dirty rooms.
Service
8.68
General sentiment towards staff was positive, though there were complaints about specific instances of service.
Location
9.22
Many reviews highlighted the hotel's prime location near Taksim Square.
Room Quality
7.67
Rooms described as spacious and comfortable, but issues noted with furnishings and lighting.
Amenities
7.2
Concerns over limited amenities, such as the non-functioning Wi-Fi.
Value for Money
7.16
Mixed feelings on value; some felt it was less than expected for a four-star hotel.
Food and Beverage
6.71
Breakfast selection received some criticism, though generally acceptable.
Overall Experience
7.68
Overall experiences varied, with some enjoying their stay and others facing significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:16

Property Description

Luxurious Accommodations and Amenities
Metropolitan Hotels, centrally located in Taksim, offers luxury rooms with modern amenities, including LCD TVs, marble bathrooms with rain showers, and complimentary WiFi.

Culinary Delights
Indulge in a rich menu of Turkish and international cuisines at Turquoise Restaurant, or relax at Tarçın Cafe for delicious snacks and drinks on the balcony.

Convenient Location and Nearby Attractions
With Taksim Metro Station nearby, guests have easy access to explore Istanbul's top attractions like Taksim Square, Demiroren and Cevahir Shopping Malls, Nisantasi area, and historical sites.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at Metropolitan Hotels!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1056 reviews
Cleanliness: 5.71
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 6.71
Overall Experience: 7.68
N
Nour solo_traveller fr
8
2026-04-17 via Nuitee
M
Masoud couple de
8
2026-04-16 via Nuitee
M
Mohamed couple ma
4
Good views and location
Pros:

The view is wonderful also the location is very good. I like on of the staff there(check in guy). he was so understanding

Cons:

The water cut out in the middle of my shower, which was pretty annoying. I also ended up getting charged for the water in the room. which I thought was included. The service was mixed: the guy at check in was wonderful, he was so understanding and professional, but the woman at checkout was highly unprofessional. She demanded a positive rating in a bossy, commanding tone, which is no way to speak to a paying guest.

2026-04-15 via Nuitee
P
PAUN family_with_children ro
8
Totul a fost perfect!
Pros:

Micul dejun a fost foarte bun si diversificat iar in privinta personalului sau a serviciilor , totul a fost foarte bine si personalul foarte prietenos . Domnul de la receptie si domnul care se ocupa de curatenia in camera au nota 10+ . Prosoapele se schimbau zilnic .

Cons:

Pot sa spun ca as avea ceva ce nu mi-a placut si anume faptul ca a fost un pic cam inghesuita camera tripla si in ceea ce priveste pozitionarea hotelului nu pot sa spun ca am fost foarte incantati .Zona este intr-adevar linistita dar este un pic izolat si putin mai departe de piata .

2026-04-14 via Nuitee
E
Emilio solo_traveller es
10
Excelente alojamiento
Pros:

Todo en general fue perfecto. Fueron muy amables en todo momento. Limpieza de las habitaciones, nos llevaron agua cada día , estuvieron atentos en el desayuno y no tuvimos ningún tipo de problema. Es una excelente elección para una familia con niños.

Cons:

No hubo nada que fuese negativo.

2026-04-14 via Nuitee
H
hicheme solo_traveller fr
8
Pros:

Très bon hôtel. Excellent petit-déjeuner.

Cons:

RAS. Juste les frais trop élevés pour une personne supplémentaire ou en visite.

2026-04-12 via Nuitee
S
Sabina solo_traveller kg
8
2026-04-12 via Nuitee
E
Elkhoula couple ma
5
Séjour correct grâce à une chambre spacieuse, mais décevant à cause d’un service lent et d’un personnel peu accueillant.
Pros:

La chambre était bien spacieuse vue pas mal

Cons:

Le personnel n’est pas souriant , ni bonjour ni bonsoir, j’ai passé 5jr j’ai demandé le papier hygiénique et de l’eau il fallait attendre 1h pour les avoir et finalement il arrive que avec le papier hygiénique

2026-04-12 via Nuitee
C
Christos Lytras couple gr
7
2026-04-10 via Nuitee
H
Hamza couple ma
9
2026-04-09 via Nuitee
H
Hamza couple ma
9
2026-04-09 via Nuitee
N
Nazar extended_group nl
10
Perfect
Pros:

We hadden geen ontbijten genomen bij het boeken maar mochten we toch elke ochtend genieten van het ontbijt het was echt een top verblijf schone kamers top locatie

2026-04-09 via Nuitee
D
Dragan couple mk
9
2026-04-08 via Nuitee
R
Razkani couple de
8
Sehr gutes, sauberes Hotel in zentraler Lage mit freundlichem Personal,
Pros:

Der Aufenthalt im Hotel war sehr angenehm. Die Lage ist hervorragend – man erreicht die Innenstadt und die Istiklal-Straße bequem zu Fuß. Das Zimmer war sehr sauber, und das Housekeeping-Personal war besonders freundlich. Jeden Tag wurde gründlich geputzt, aufgeräumt und frische Handtücher bereitgestellt. Insgesamt waren alle Mitarbeiter sehr nett. Auch das Preis-Leistungs-Verhältnis ist fair, daher kann ich das Hotel auf jeden Fall weiterempfehlen.

Cons:

Ein kleiner Kritikpunkt betrifft das Wasser im Zimmer. Im Kühlschrank standen Wasserflaschen, jedoch war nicht klar gekennzeichnet, dass diese kostenpflichtig sind. In anderen Hotels gibt es dafür meist eine Preisliste, was hier gefehlt hat. Zudem ist der Preis für das Wasser recht hoch.
Außerdem war das Frühstück zwar am ersten Tag gut, aber es fehlte an Abwechslung, sodass es auf Dauer etwas eintönig wurde.

2026-04-07 via Nuitee
A
Abbas couple in
8
Pros:

It's centrally located and 5 minutes walk to Taksim square.The housekeeping staff are good.

Cons:

Rooms are extremely small. No irons in the entire hotel. Breakfast was the same All the 3 days of our stay. Only boiled eggs and no other egg dish options. The Bathroom light is dim.

2026-04-05 via Nuitee
H
hassan solo_traveller lb
8
Pros:

Everything was good

Cons:

Drinking water should be on daily basis

2026-04-04 via Nuitee
O
Oguzhan extended_group au
10
2026-04-04 via Nuitee
R
Renat couple az
7
2026-04-02 via Nuitee
L
lamyae extended_group ma
8
2026-04-02 via Nuitee
M
Muhammad family_with_children gb
7
2026-04-01 via Nuitee