Metropolitan Hotels Taksim

Hotels
7.5 (1070 reviews)
Taksim Caddesi Kocatepe Mahallesi No:89/91 Taksim Acıbadem Hastanesi Karşısı Beyoğlu , Istanbul , tr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Room comfort
Cons:
Cleanliness issues
Limited Wi-Fi
Breakfast selection

Categories

Cleanliness
5.71
Several guests reported issues with room cleanliness, citing dirty rooms.
Service
8.68
General sentiment towards staff was positive, though there were complaints about specific instances of service.
Location
9.22
Many reviews highlighted the hotel's prime location near Taksim Square.
Room Quality
7.67
Rooms described as spacious and comfortable, but issues noted with furnishings and lighting.
Amenities
7.2
Concerns over limited amenities, such as the non-functioning Wi-Fi.
Value for Money
7.16
Mixed feelings on value; some felt it was less than expected for a four-star hotel.
Food and Beverage
6.71
Breakfast selection received some criticism, though generally acceptable.
Overall Experience
7.68
Overall experiences varied, with some enjoying their stay and others facing significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:16

Property Description

Luxurious Accommodations and Amenities
Metropolitan Hotels, centrally located in Taksim, offers luxury rooms with modern amenities, including LCD TVs, marble bathrooms with rain showers, and complimentary WiFi.

Culinary Delights
Indulge in a rich menu of Turkish and international cuisines at Turquoise Restaurant, or relax at Tarçın Cafe for delicious snacks and drinks on the balcony.

Convenient Location and Nearby Attractions
With Taksim Metro Station nearby, guests have easy access to explore Istanbul's top attractions like Taksim Square, Demiroren and Cevahir Shopping Malls, Nisantasi area, and historical sites.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at Metropolitan Hotels!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1070 reviews
Cleanliness: 5.71
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 6.71
Overall Experience: 7.68
I
Ibtissam • couple • fr
10
Super
Pros:

Tout

Cons:

Rien

2026-05-09 • via Nuitee
E
Enver • solo_traveller • at
10
Pros:

Alles perfekt

2026-05-09 • via Nuitee
Z
Zakaria • couple • nl
7
Cons:

The staff were not very helpful—there were no umbrellas available, no weighing scale, and no assistance with luggage. I had booked this stay for my birthday, and despite my partner mentioning it in advance, there wasn’t even a small gesture or note in the room to acknowledge it.
I’ve stayed at Metropolitan hotels (other locations) before, but this level of service does not compare to what you would expect from a 4-star hotel.

2026-05-06 • via Nuitee
I
ibrahim • solo_traveller • fr
7
Pros:

L'emplacement, la propriété , la gentillesse des personnes qui travaillent à l'hôtel

Cons:

La qualité des lits : les lits simples n'étaient pas confortables.

La diversité du petit déjeuner : il y avait tout les jours les mêmes plats, et le jus d' orange était payant 4 euros , la machine à café ne fonctionnait pas

Le type de quartier : c'était difficile de monter la route qui ramène à taksim (en 5mn) pour ma mère ce n'était pas la rue idéale pour marcher le soir , car il y avait bcp d' hommes en cigarette et bierre ...

Attention au prix des services : le premier agent de réception m'a proposé 600 lira pour le taxi à l'aéroport , et quelques heures plus tard j'ai posé la question et finalement c'était 500 lira
Et finalement le taxi m'a demandé de donner seulement 450 pour aller a sabiha aéroport

2026-05-04 • via Nuitee
M
Mariam • couple • ge
9
2026-05-02 • via Nuitee
S
Salamah • extended_group • sa
7
2026-04-30 • via Nuitee
S
Sanida • couple • hr
10
2026-04-28 • via Nuitee
G
Gaëlle • solo_traveller • lu
9
Très bel et bon hôtel
Pros:

Bel hôtel, confortable

2026-04-27 • via Nuitee
A
Ayman • couple • dk
3
Pros:

Den ligger i centrum

Cons:

Værelserne lugter lort

2026-04-27 • via Nuitee
W
Walid • couple • de
10
2026-04-26 • via Nuitee
A
Alzadjali • couple • om
10
Enjoyed my stay with hotel staff are very helpful great appreciate to staff sama she was great and helpful I recommend h
Pros:

Good hotel to stay with family

Cons:

Nothing

2026-04-26 • via Nuitee
N
Nur • extended_group • az
9
2026-04-26 • via Nuitee
H
hany • couple • eg
9
2026-04-23 • via Nuitee
A
Akin • solo_traveller • gb
7
2026-04-23 • via Nuitee
N
Nour • solo_traveller • fr
8
2026-04-17 • via Nuitee
M
Masoud • couple • de
8
2026-04-16 • via Nuitee
M
Mohamed • couple • ma
4
Good views and location
Pros:

The view is wonderful also the location is very good. I like on of the staff there(check in guy). he was so understanding

Cons:

The water cut out in the middle of my shower, which was pretty annoying. I also ended up getting charged for the water in the room. which I thought was included. The service was mixed: the guy at check in was wonderful, he was so understanding and professional, but the woman at checkout was highly unprofessional. She demanded a positive rating in a bossy, commanding tone, which is no way to speak to a paying guest.

2026-04-15 • via Nuitee
P
PAUN • family_with_children • ro
8
Totul a fost perfect!
Pros:

Micul dejun a fost foarte bun si diversificat iar in privinta personalului sau a serviciilor , totul a fost foarte bine si personalul foarte prietenos . Domnul de la receptie si domnul care se ocupa de curatenia in camera au nota 10+ . Prosoapele se schimbau zilnic .

Cons:

Pot sa spun ca as avea ceva ce nu mi-a placut si anume faptul ca a fost un pic cam inghesuita camera tripla si in ceea ce priveste pozitionarea hotelului nu pot sa spun ca am fost foarte incantati .Zona este intr-adevar linistita dar este un pic izolat si putin mai departe de piata .

2026-04-14 • via Nuitee
E
Emilio • solo_traveller • es
10
Excelente alojamiento
Pros:

Todo en general fue perfecto. Fueron muy amables en todo momento. Limpieza de las habitaciones, nos llevaron agua cada día , estuvieron atentos en el desayuno y no tuvimos ningún tipo de problema. Es una excelente elección para una familia con niños.

Cons:

No hubo nada que fuese negativo.

2026-04-14 • via Nuitee
E
Elkhoula • couple • ma
5
Séjour correct grâce à une chambre spacieuse, mais décevant à cause d’un service lent et d’un personnel peu accueillant.
Pros:

La chambre était bien spacieuse vue pas mal

Cons:

Le personnel n’est pas souriant , ni bonjour ni bonsoir, j’ai passé 5jr j’ai demandé le papier hygiénique et de l’eau il fallait attendre 1h pour les avoir et finalement il arrive que avec le papier hygiénique

2026-04-12 • via Nuitee