Hotel Lilla Roberts

Hotels
9.2 (1192 reviews)
Pieni Roobertinkatu 1-3 , Helsinki , fi

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excelente ubicación
Desayuno delicioso
Personal amable
Cons:
Falta de servicios básicos
Habitaciones ruidosas
Precios elevados en alimentos y bebidas

Categories

Cleanliness
9.04
La neteja mencionada como positiva, pero algunas habitaciones no cumplen las expectativas básicas.
Service
9.71
Varies between excellent and somewhat unprofessional experiences, but mostly positive.
Location
9.75
Destacada positivamente en múltiples comentarios por su excelente ubicación.
Room Quality
8.5
Mencionada como espaciosa, pero faltan detalles como una cafetera.
Amenities
8.53
Algunas quejas sobre la falta de comodidades básicas como pantuflas y agua potable.
Value for Money
8.99
La percepción de los precios varía, especialmente en el desayuno y cena.
Food and Beverage
9.54
El desayuno generalmente elogiado pero también se mencionan preocupaciones de calidad.
Overall Experience
9.51
En general, los huéspedes reportan una experiencia agradable aunque con áreas de mejora.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:28

Property Description

Luxurious Art Deco Boutique Hotel in Central Helsinki

Elegantly-Fitted Rooms and Award-Winning Dining

Indulge in the stylish rooms at Hotel Lilla Roberts, complete with a wireless Bluetooth sound system and modern amenities. Enjoy a meal at the hotel bistro or savor a drink crafted by the award-winning barman.

Complimentary Bicycles, Gym, and Courtyard Terrace

Take advantage of the free bicycle rentals to explore Helsinki or unwind at the 24-hour gym. Relax in the tranquil courtyard terrace during the summer months.

Prime Location and Nearby Attractions

Conveniently located near Helsinki Cathedral and Observatory Hill Park, Hotel Lilla Roberts offers easy access to popular landmarks and the bustling city center. Don't miss out, book your stay now for an unforgettable experience!

Important information:

The property requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show photo identification and the same credit card used for booking upon check-in.

When booking a nonrefundable rate, the property will provide detailed payment instructions via email with a link to secure the booking.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 3 years old to 9 years old stay for € 20 per person per night when using an available extra bed.
    People 10 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1192 reviews
Cleanliness: 9.04
Service: 9.71
Location: 9.75
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.54
Overall Experience: 9.51
K
Kay • couple • gb
10
Comfortable stay in a good location
Pros:

Clean comfortable room, comfy bed and pillows. Lovely bathroom.
Excellent breakfast with attentive staff. Plenty of gluten free options which is a necessity rather than choice. Location was very good, easy access to good bars and restaurants. A great stay.

Cons:

Despite our room being along a carpeted corridor and our best efforts to knock the snow off our boots outside we still ended up taking grit and snow into the room. We could have done with a tray to put our boots on. I suppose this was the time of year problem as there was a lot of snow around.

2026-02-14 • via Nuitee
O
Olli • solo_traveller • fi
1
dirty and bad service
Pros:

good location

Cons:

The hotel’s common areas were noticeably dirty, which immediately created a negative first impression. Unfortunately, the service did not improve the experience. The front desk staff (Kata Kärki) was inflexible and unwilling to accommodate even reasonable requests.

For a hotel in this price range, the basic standards of cleanliness and customer service did not meet expectations. I would not recommend this hotel for business travel, as the level of service does not justify the cost.

2026-02-12 • via Nuitee
T
Tiia • family_with_children • fi
10
Pros:

Kakesta

Cons:

Hieman tyyris majoitus

2026-02-09 • via Nuitee
I
Ian • couple • gb
10
2026-02-09 • via Nuitee
C
Catherine • family_with_children • ch
9
2026-02-09 • via Nuitee
J
José • family_with_children • br
10
2026-02-08 • via Nuitee
R
Reiner • couple • ch
9
2026-02-08 • via Nuitee
K
Kari • couple • fi
9
Mukava kokemus ketjuhotelleitten jälkeen.
Pros:

Aamupalatarjonta oli suppeahko, mutta riittävä. Myöhäisen aamiaisajankohdan vuoksi kaikkea ei enää olut tarjolla. Huone oli iso ja rauhallinen. Pyyhkeet aivan huippulaadukkaita.

2026-02-08 • via Nuitee
G
giorgio • family_with_children • it
10
Pros:

Posizione ottimale, hotel pulitissimo, personale gentile e disponibile, colazione ottima con ampia scelta

2026-01-31 • via Nuitee
N
Neal • couple • gb
10
very nice, great room, would re book
Pros:

breakfast was excellent, good choice, very friendly staff.

Cons:

perhaps a tray for our boots, as is was snowing, and had lots of grit on them, and in the room there was no where to put them

2026-01-28 • via Nuitee
G
gary • couple • au
8
Excellent hotel
Pros:

Excellent location, good sized rooms and caring staff

Cons:

The max 23 room temp still got cold overnight

2026-01-27 • via Nuitee
Özgür Botan • family_with_children • de
9
2026-01-26 • via Nuitee
N
neimala • family_with_children • fi
8
Rauhallinen hotelli, ruuhkainen aamupala
Pros:

Sijainti on rauhallinen ja silti keskeinen. Huone riittävän tilava ja hyvin siisti.

Cons:

Aamupala oli ruuhkainen ja osa tarvikkeista opi liian pitkään loppu ennen kuin täydennystä tuli. Monet joutuivat jonottamaan aamupalalle pääsyä pitkään.

2026-01-26 • via Nuitee
J
Jonna • couple • fi
9
2026-01-24 • via Nuitee
J
Jani • solo_traveller • fi
10
2026-01-21 • via Nuitee
S
SAYOKO • extended_group • jp
9
Pros:

朝食が美味しく、朝食レストランの雰囲気もとても素敵で居心地が良かった。
お部屋も清潔でインテリアも洗練されていた。タオル類も清潔で新しい感じがして、気持ちがよかった
深夜にチェックインとなったが、問題なく対応していただけて、全体的に大変満足している

2026-01-20 • via Nuitee
P
Patricia • couple • au
9
Definitely recommend the hotel.
Pros:

Hotel was excellent. Good size room. Breakfast was included & was top notch. Staff were very friendly & helpful. It was Halloween & hotel was decorated making for a fun environment.

Cons:

No real issues. Need to get usb charging ports in rooms?

2026-01-20 • via Nuitee
R
Renata • couple • br
8
Hotel lindo e bem localizado
Pros:

Tamanho do quarto padrão é excelente e tamanho do banheiro é maior do que o esperado, as roupas de cama e banho são de excelente qualidade e limpeza dos ambiente muito boa, bem como o trabalho de toda a equipe.

Cons:

Café da manhã com opções da culinária finlandeza, mas com poucas variações do que é importante para um café global.
Falta de opções de suco.
Falta de frutas
Os pães e folheados eram de qualidade ruim.

2026-01-20 • via Nuitee
H
Heidi • solo_traveller • fi
7
Cons:

Huoneisiin kuului kaikki äänet, hotellin palvelut oli suppeat

2026-01-20 • via Nuitee
M
Mari • extended_group • fi
7
Siisti hotelli, parempi tyyny olisi parantanut unenlaatua.
Pros:

Siisti ympäristö ja huone, hyvä aamupala.

Cons:

Tyynyt olivat pettymys aivan liiskaantuneet ja "halvan oloiset". Huoneisiin kuului myös kohtalaisesti muiden huoneiden ovien käyminen.

2026-01-19 • via Nuitee