Quest Whangarei

Hotels
•
Quest Apartment Hotels
7.6 (664 reviews)
58 Bank Street , Whangarei , nz

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean, spacious room
Good location
Cons:
Poor staff communication
Difficult parking

Categories

Cleanliness
6.98
Several reviews mentioned cleanliness positively, but issues with dated rooms and tatty conditions were noted.
Service
6.95
Mixed sentiments regarding service; some reviews mention rude staff and poor communication.
Location
8.49
Generally positive remarks on location being central, though some found parking confusing.
Room Quality
7.44
Mixed feedback; while some rooms were spacious and comfortable, others were described as outdated and in need of maintenance.
Amenities
7.97
Amenities were adequate, though some guests faced issues with parking and appliances.
Value for Money
6.93
Many guests expressed dissatisfaction with the value provided for the price paid.
Food and Beverage
8.08
Not specifically mentioned; standard quality for this hotel tier.
Overall Experience
7.95
Mixed reviews overall, some good experiences offset by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:10

Property Description

Modern Apartments with City Views

Convenient Amenities
Enjoy the convenience of a fully equipped kitchen or kitchenette in every apartment, along with air-conditioning, a dining area, and a flat-screen TV. Your comfort is our priority, with included extras like bed linen and ironing facilities.

Prime Location
Located just steps away from popular attractions such as Northland Event Centre, Claphams Clock Museum, Whangarei Art Museum, and Town Basin Marina, Quest Whangarei offers easy access to the best of the city.

Explore Whangarei
Immerse yourself in the vibrant city life or simply relax and take in the city views from your apartment. Book your stay at Quest Whangarei for a memorable experience in Whangarei.

Important information:

Any credit card payment will incur a surcharge: 2% for Mastercard/Visa and 3.5% for American Express. Payments made with a New Zealand-issued debit or EFTPOS card do not incur any additional fees.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WRE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for NZD 25 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for NZD 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 664 reviews
Cleanliness: 6.98
Service: 6.95
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 6.93
Food and Beverage: 8.08
Overall Experience: 7.95
J
Joanne • extended_group • nz
8
Pros:

My room was great, loved the layout. Great that the aircon was in the bedroom v's the lounge. Very clean. Location was very central for our requirements.

Cons:

Rooms over the road front were noisy apparently.

2026-03-04 • via Nuitee
S
sarah • couple • nz
7
Ok. Good for farmers market. Heavy traffic just outside to front door.
Pros:

Clean. Centrally located but I’d book another place next time.

Cons:

Limited parking which needs to be precooked. Our bad but we didn’t realise that you had to book in advance. We had an unlocked trailer that we ended up taking to secure parking at the airport overnight for $15. We also arrived on a public holiday & there’s an unmanned reception. The instructions to get in weren’t brilliant.

2026-02-14 • via Nuitee
I
Ian • couple • gb
9
Ideal one night stay
Pros:

Our room was spacious clean and comfortable with the reception staff both on arrival and departure very helpful and friendly

Cons:

all was good for us

2026-02-09 • via Nuitee
A
Alison • couple • au
4
Pros:

Location

Cons:

Poor quality of pillows and linen

Very difficult to gain access after hours - used the intercom and had a long wait to get any help

There was no on-site parking available for us & it had been promised

2026-01-22 • via Nuitee
P
Peter • couple • au
5
good location, well overpriced
Pros:

Good location, staff very friendly and helpful.

Cons:

Only one aircon in main room, had to have on high and leave doors open to get into the bedrooms.
One bedrrom as window outside, blind does not stop any lgiht getting in, so doent get dark till late and light early.
Main bedrrom has a window to the rest of apartment, with no blind, so if Tv on when going to bed then light comes thru and cannot be shut down.
Also no cleaning on Sunday, as np staff, but same price as rest of week, this day should be discounted.
Lift didn't work on last day and as no reception unless 2 to 5pm there is never anyone to ask problems during most hours.

2026-01-20 • via Nuitee
L
lee • extended_group • au
1
Overpriced and awkward to get keys and parking. Not suitable for disabled people
2026-01-20 • via Nuitee
L
Lucy • couple • nz
5
Good
Pros:

Room

Cons:

Having to pay for the parking and no communication for what time you need to be on the premises before staff leave the property.

2026-01-19 • via Nuitee
P
Petrina • extended_group • nz
5
Pros:

Room was comfortable and clean.

Cons:

Arrived after hours so process could have been better.

2026-01-19 • via Nuitee
K
kristal • couple • nz
6
was nice,enjoyed it
Pros:

the room was nice an quiet for the most part. had a road sweeper go passed lol but loved the black out certins. made the room nice an dark so i could sleep well

Cons:

the wall paper was coming off around the shpwer an one of the shower walls wasnt glued so it had lifted off.
the parking was a pain. very small gaps the poor person beside us wouldnt of been able to get in as it was super close an tight

2026-01-19 • via Nuitee
E
Eugene • extended_group • nz
8
2026-01-19 • via Nuitee
V
Vaughan • couple • nz
8
Pros:

Great Location, comfortable room we will defiantly stay again> we have stayed here in the past

Cons:

no complaints

2026-01-19 • via Nuitee
M
Mike • couple • nz
8
2026-01-19 • via Nuitee
L
Leslie • couple • nz
9
Pros:

It was definitely a dated property but overall it was okay for what we needed. I felt it was a bit expensive given it was one night in a studio, but no complaints in terms of cleanliness or others. It had what we needed for the night and was located central to everything. Check out could’ve been explained better as there were no staff around when we left at 9am.

2026-01-19 • via Nuitee
V
Vaughan • solo_traveller • nz
8
Excellent
Pros:

Great location

2026-01-19 • via Nuitee
A
Alain • solo_traveller • nz
3
Cons:

Pubic hair on vanity. Locked out during power cut

2026-01-19 • via Nuitee
E
Eugene • extended_group • nz
8
great room
2026-01-19 • via Nuitee
D
David • couple • nz
7
Cozy, relaxing and central location and a clean and tidy one bedroom apartment
Pros:

Spacious apartment, generally good facilities

Cons:

Noisy plumbing in the bathroom en suite - went all night long and disrupted our sleep

2026-01-18 • via Nuitee
C
Cédric • solo_traveller • nc
5
Pros:

Le parking disponible

2026-01-14 • via Nuitee
Z
ZA-NE • family_with_children • au
3
Very expensive
Pros:

Great location. Chairs filthy, lamps not working in two of the three bedrooms, a dishwasher in the apartment wasn't working.

Cons:

The location

2026-01-09 • via Nuitee
L
leanne • extended_group • au
9
2026-01-08 • via Nuitee