Hotel UTO KULM car-free hideaway in Zurich

It was a great stay and excellent value for money. This was my second time staying, and it was just as comfortable as the first.

As for the room, the only constructive feedback would be:
• A larger smart TV would be a nice upgrade.
• A latch on the windows would make it easier to keep them open on warm nights.
• While there is an ironing service available, having an iron and ironing board in the room would be more convenient.

Overall, it’s a great hotel with lovely rooms, and with a few small improvements it could easily reach a 5-star experience.

A special, unique location and spectacular panoramic views. The members of staff are friendly and accommodating. Rooms are comfortable, clean, and a good size. The breakfast is excellent: a wide selection of breakfast types and fresh bread options are available, and they can also assist with special dietary requirements.

I didn’t expect the hike from the bus stop to the hotel but luckily we packed in backpacks so we didn’t have to lug anything behind us. Beautiful views! Highly recommend!

I wish I knew the closest train was out of service before booking. I loved the hotel and the nearby walks/hikes, but it takes an hour to get to town. They have a replacement bus service (two separate buses) to the next closest station. Those buses only run from 6:20am to midnight. This is rough for some travellers. It is also hard to figure out how to get there at first. Our map took us to the bottom of the mountain at the back side instead of the front, and we had to hike up with our stuff. Avoid the tram - take the nearest train to Schweighof train station then catch the two busses near (EV1 or EV2)z Do not book this place if you have an early morning or late night planned - you will be paying too much money in taxis. Overall the location is beautiful, and we loved our stay. I just can’t stress enough how the location is quite tough for a person who is not familiar with the area and the transit. Avoid Apple & Google maps and rely on the Zurich metro website. We spent a lot of time in the hotel as it was harder to get and stay in town for long periods. If you love to come & go from town and eat out for every meal, avoid staying here. The hotel food is extremely pricy. You need to make grocery runs and take back food as there are no other close options.

We loved the staff. But the cleanliness side needs improvement. We saw 2 cockroaches in our room.

We really enjoyed our stay. The room itself was very clean cosy - all facilities worked well and we enjoyed access to English TV channels. I slept like a log every night. The views of Zurich were outstanding and beautiful.
Our arrival was made tricky by the engineering works on the rail service. This resulted in our maps directing us to walk up the mountain from Albisgütli. Once we’d started, we had to carry on but it is quite a climb!! Not recommended for inexperienced hikers! Day 2, we learned of the bus replacement service which ran perfectly and served us well for the rest of our stay. Breakfast was delicious and the ‘marketstall’ food van served beverages and snacks - excellent nuggets and pretzels!

It was extremely difficult to travel to this hotel. Had to take 2 buses and then walk 15 minutes up a steep dirt road. Advertisinh was misleading. Not accurate.

The view from this hotel is incredible. Even with the current rail replacement bus to get you there, it is well worth it. The room was spacious and clean, but some of the decor felt a little tired. The service wasn’t the best (we asked twice times for robes and slippers to use the wellness centre despite being assured before arrival that they’d be in our room), and water was only provided for the first night. The breakfast was lovely and we enjoyed that on a terrace with the amazing view.

Wonderful staff, lovely rooms and fantastic desserts!

Fantastic location, large comfortable room, nice spa.

Our stay at the hotel was overall very pleasant. The place is beautiful, and the views of the surrounding area are stunning. Getting to the hotel from Zürich SBB is currently a bit difficult due to ongoing railway construction. You need to take a train from platform 22, and then transfer to two buses: EV1 and EV2 goes smooth. The route goes through 3 Zurich zones – a one-way ticket costs about 9 CHF, but you can also buy a 24-hour ticket for around 18 CHF.
We spent the first night in a room with a view of a concrete wall, but the next day we were moved to a beautiful room with a view of the city. The hotel staff were quite friendly and spoke good English.
The spa we had booked in advance was well-equipped – bathrobes and slippers were provided. I would definitely go back, but only if I could get a room with a view.

Best sleep I ever had

All is good except the road to the hotel.

Access is a nightmare requiring 2 different busses and a 10 minute walk up a steep/stepped gravel drive way.

No air con in the rooms was also not expected for a 4 star hotel.

Hotel is awesome. 2 things, the number to call to come get bags from train station didn’t work for us(could be user error). And coffee in the morning isn’t available till 7. Really wished they had any kind of option to make your own in lobby or something for ppl that are up early. The room machines don’t cut it.

Fantastic location, facilities, staff and breakfast. If you have time to travel out of the city to stay then highly recommend.

My only real complaint is that the property is labeled "car free", Yet I was sad to see multiple delivery trucks parked right outside my window and a personal car parked at the steps to rooms there all night too. Even saw a taxi dropping off as I hiked in. Yet I booked this excited about the car free idea, so I took the train up and it's not a long hike in from there. Yet this is a luxury hotel I'd say, and ritzy guest don't like to walk with luggage. I get that. So don't call it car free or say "car free for the lower end guest". LOL

The staff was very nice and so was my room. Breakfast buffet a super nice selection. Great views from the area but it rained and so I didn't get to hike or go up the tower.

I do recommend this place, especially if wanting a romantic get-away night.

TW

Beautiful views. Solid restaurant and very peaceful spa area.

Amazing views, quiet in the evenings. Definitely a walk up hill to the property, but they do come to pick up your luggage at the bottom and transport it up. About a 20 min train ride very convenient for public transportation. I recommend getting the Zurich card you get free entrance to museums and unlimited public transportation.
They also will provide adaptor when ask, which definitely came in handing as I completely forgot.
Enjoyed our stay.

I love the location. The hotel is ok. We booked 2 days. We arrived on the 31st and left on the 2nd of Jan. New Years eve the hotel has a private party and a private dinner for people who made reservations. At night around 11pm I went outside and took pictures because the view is amazing. As I go back inside, I'm not sure if thats a security guard, I didn't ask. He stopped and interrogated me for entering the hotel saying theres a private party going on and it's for guests only. So I said im a guest of the hotel but i didn't make reservation of the party . He didn't believe me and demanded proof of a guest key and an ID. So i showed my guest key and entered. He still follwed me to the main lobby and and asked the receptionist to check. People were looking at me at that time, like im gate crashing. So i showed the receptionists my rm key and the receptionists asked me to write my name which i complied. The computer verified that i checked in for 2 days. Afterwards, both of them didn't even apologize. Im a traveler. I've been to luxurious hotels and have never been interrogated or harassed like that. I didn't tell my boys because I didn't want to ruin their New year. We were there for the view, and that was the last leg of our vacation. The only thing that makes me feel better are the cats that are always in the lobby early in the morning. Those sweet cats made me feel better during our last day at the hotel.