Free
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Beautiful gardens
Comfortable stay
Cons:
Cleaning issues
Small room size mentioned

Categories

Cleanliness
8.34
Some concerns about hair and cleanliness noted, impacting the rating.
Service
9.81
Staff consistently described as friendly, accommodating, and helpful.
Location
9.35
Lovely location noted; ideal for exploration.
Room Quality
8.8
Mostly positive feedback about comfort, though some room sizes were noted as small.
Amenities
9.33
Beautiful gardens and outside areas contributed positively.
Value for Money
8.79
Well run hotel offering good value for money.
Food and Beverage
9.84
High praise for food quality and variety.
Overall Experience
9.31
Guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:15

Property Description

Tranquil Escape in St Austell Valley

Idyllic Setting: Nestled in a wooded valley, The Waterwheel Inn offers a serene retreat just a short stroll from St Austell town. Surrounded by 1.5 acres of lush grounds, guests can unwind in a picturesque setting.

Comfortable Accommodation: The inn boasts well-appointed rooms with charming décor, flat-screen TVs, and tea/coffee making facilities. Some rooms feature original wooden beams, adding character to the stay.

Delightful Dining: Indulge in a culinary experience at the elegant dining room, offering a choice of 3-course meals or à la carte options. From succulent steaks to fresh seafood, the menu caters to various palates.

Experience tranquility and comfort at The Waterwheel Inn - book now for a memorable getaway.

Important information:

Kindly note that the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that only children aged 13 years and older can be accommodated at The Waterwheel Inn.

Please note there are pets living at this property. It may not be suitable for guests with allergies.

Please do not book more than 5 rooms without first calling the property to insure that is feasible.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NQY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 664 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.84
Overall Experience: 9.31
M
Morris • couple • gb
10
Pros:

Very good food,

2026-05-15 • via Nuitee
S
Stuart • extended_group • gb
8
Enjoyed would come again
Pros:

Very Clean, nice surroundings , very friendly and excellent food

Cons:

Standard rooms little small but ok for one night

2026-05-14 • via Nuitee
R
Rachel • couple • gb
8
Very relaxing stay . Breakfast and evening meal very good
Pros:

Friendly staff

Cons:

Everything was great for our stay

2026-05-13 • via Nuitee
K
Kat • solo_traveller • gb
10
Great stay
Pros:

Super clean good location breakfast was a great power shower love it. Also beautiful garden

Cons:

Unusual mattress but slept well

2026-05-10 • via Nuitee
A
Annick • couple • fr
9
Super séjour mais il faut une voiture
Pros:

Tout est de bon goût. La chambre, le petit déjeuner absolument génial et le magnifique jardin. Une très bonne adresse

Cons:

Un peu loin de la ville

2026-04-30 • via Nuitee
J
joann • couple • gb
10
Fantastic stay and staff went above and beyond
Pros:

Lovely location easy to find

Cons:

Nothing everything was amazing

2026-04-29 • via Nuitee
I
Ian • solo_traveller • gb
9
Great food
Pros:

Food was excellent, both evening meal and breakfast. Staff very welcoming and attentive.

2026-04-29 • via Nuitee
A
Alexandra • couple • au
9
A peaceful setting, very convenient for the Eden Project & other attractions.
Pros:

Clean & comfortable room, though fairly small. Good choices at breakfast.

Cons:

Lots of creaky stairs. Dinner options a little expensive.

2026-04-28 • via Nuitee
R
Robert • couple • gb
10
Excellent all round
Pros:

Delicious scrambled eggs and smoked salmon for breakfast

Cons:

Nothing Relaxing with wonderful service

2026-04-27 • via Nuitee
S
steven • solo_traveller • gb
10
Pros:

Liked everything.

2026-04-26 • via Nuitee
S
Sarah • extended_group • gb
8
Wonderful location very helpful and friendly staff
Pros:

The welcome from the staff, Donna, was excellent. The room was clean and comfortable. We ate dinner and breakfast at the property both of which were most enjoyable.

Cons:

Nothing.

2026-04-22 • via Nuitee
S
sabine • solo_traveller • fr
10
Un trésor
Pros:

Lieu exceptionnel !!! Les propriétaires et kes employés sont très gentils. Repas du soir de grande qualité comme le petit déjeuner. Parc exceptionnel, à visiter à tout prix

2026-04-22 • via Nuitee
M
Maria • couple • gb
9
2026-04-21 • via Nuitee
D
Dawn • couple • gb
10
Wonderful stay, would come again
Pros:

Lovely room, clean and comfortable. Great location to explore Cornwall. Friendly staff and delicious food. Beautiful garden was a big plus. Able to walk our dog who was also made very welcome.

Cons:

Nothing negative to say

2026-04-20 • via Nuitee
J
Jake • solo_traveller • gb
10
2026-04-19 • via Nuitee
B
boon • solo_traveller • gb
10
Pros:

Peace and quiet very little passing traffic and the other guests also very quiet just fantastic

Cons:

We were only staying 1 night but everything was great

2026-04-19 • via Nuitee
S
Sonia • couple • it
10
Non ma splendida Pasqua!
Pros:

Struttura meravigliosa, con uno splendido giardino d’inverno (in cui viene servita la colazione) e un ancora più splendido giardino vero e proprio, molto grande, da godere nella bella stagione
Colazione ottima, murali fatti in casa superlativi!
Ottimo ristorante per la cena
Tutto il personale è super accogliente!
Parcheggio gratuito presso la struttura
Non vedo l’ora di tornare!

2026-04-17 • via Nuitee
G
Geoff • couple • gb
5
2026-04-15 • via Nuitee
P
Peter • solo_traveller • gb
9
2026-04-12 • via Nuitee
T
Thomas • solo_traveller • gb
10
The waterwheel
Pros:

Ambiance, food, setting and staff all lead to a very rested break. It was so comfortable that you felt you were at home chatting to other guests. Really lovely break. Highly recommend.

2026-04-08 • via Nuitee