Free
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Beautiful gardens
Comfortable stay
Cons:
Cleaning issues
Small room size mentioned

Categories

Cleanliness
8.34
Some concerns about hair and cleanliness noted, impacting the rating.
Service
9.81
Staff consistently described as friendly, accommodating, and helpful.
Location
9.35
Lovely location noted; ideal for exploration.
Room Quality
8.8
Mostly positive feedback about comfort, though some room sizes were noted as small.
Amenities
9.33
Beautiful gardens and outside areas contributed positively.
Value for Money
8.79
Well run hotel offering good value for money.
Food and Beverage
9.84
High praise for food quality and variety.
Overall Experience
9.31
Guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:15

Property Description

Tranquil Escape in St Austell Valley

Idyllic Setting: Nestled in a wooded valley, The Waterwheel Inn offers a serene retreat just a short stroll from St Austell town. Surrounded by 1.5 acres of lush grounds, guests can unwind in a picturesque setting.

Comfortable Accommodation: The inn boasts well-appointed rooms with charming décor, flat-screen TVs, and tea/coffee making facilities. Some rooms feature original wooden beams, adding character to the stay.

Delightful Dining: Indulge in a culinary experience at the elegant dining room, offering a choice of 3-course meals or à la carte options. From succulent steaks to fresh seafood, the menu caters to various palates.

Experience tranquility and comfort at The Waterwheel Inn - book now for a memorable getaway.

Important information:

Kindly note that the property cannot process payments from American Express credit cards, and an alternative card will be required.

Please note that only children aged 13 years and older can be accommodated at The Waterwheel Inn.

Please note there are pets living at this property. It may not be suitable for guests with allergies.

Please do not book more than 5 rooms without first calling the property to insure that is feasible.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NQY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 636 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.84
Overall Experience: 9.31
M
Mandy couple gb
8
Good
Pros:

Excellent, great staff

2026-02-14 via Nuitee
B
BRUCE couple gb
10
Very welcoming stay.
Pros:

Location was excellent, good dog walking nearby, staff were exceptionally friendly and made my wife and I plus our two dogs exceedingly welcome.
Food at dinner and breakfast very good.

Cons:

The weather.

2026-01-31 via Nuitee
A
Andy couple gb
10
2026-01-20 via Nuitee
R
Rob couple nl
8
Pros:

Rustige kamer naar de tuin gericht met raam dat open kon, waardoor je goed kon ventileren. Goed eigen restaurant, prima ontbijt

2026-01-19 via Nuitee
J
Julie couple gb
9
A very restful break
Pros:

The food and the staff at the hotel were excellent.
The location of the hotel was good. The gardens were lovely.

Cons:

We knew before we arrived that there would be no evening meal provided on Sunday. This was the only downside as after a six hour journey we knew we would to go out for dinner.

2026-01-19 via Nuitee
E
Elizabeth extended_group gb
9
Pros:

Comfortable, clean, good food, very helpful staff

2026-01-19 via Nuitee
R
Richard couple gb
10
Pros:

Loved the food. Loved the gardens. Excellent service.

2026-01-19 via Nuitee
S
Sheila couple gb
9
2026-01-15 via Nuitee
M
Martin couple gb
8
Pros:

We ate in the restaurant the first night and it was excellent. We were upgraded to a ground floor room at no extra cost, which was lovely. Everyone we met was really kind and helpful. Our dog was treated like a star the whole time

Cons:

The bed was really quite uncomfortable (hard mattress with a centre dip) and I couldn't use the shower as there was no non-slip mat and I have a broken leg so didn't dare risk it

2026-01-11 via Nuitee
D
Dean couple gb
10
2025-12-18 via Nuitee
S
Steven solo_traveller gb
10
Welcoming with great food
Pros:

The hosts were very friendly and welcoming

Both dinner and breakfast were outstanding

I would recommend anyone to stay here

Cons:

Nothing

2025-12-16 via Nuitee
D
David couple gb
10
Pros:

Everything about this place is exceptional. Right from the warmest greeting through to the final check out is done in a way you want to return.
A truly exceptionally warm stay. Superb food and a Guinness better than I’ve anywhere else👍

Cons:

Saying good bye.

2025-12-13 via Nuitee
A
Adam couple gb
10
2025-10-21 via Nuitee
A
Ann solo_traveller gb
8
excellent value, we will definately stay here again
Pros:

Staff very welcoming, Room with outside patio had a really comfy bed, Food was freshly cooked and delicious, The garden and garden walk was spectacular, All the places we wanted to visit were easily reached and the local petrol station was reasonably priced.

2025-10-14 via Nuitee
G
gail
10
A must stay
Pros:

Perfect staff food everything

2025-10-11 via Nuitee
W
wilhelmus partner
10
Pros:

This was our second visit. That should tell you something. We again liked the inn with good variety of of breakfast options, room was spacious, plenty of free parking. It was convenient for the attractions we wanted to visit. Dinner, optional extra, is available and very good quality.
We would like to visit again.

2025-10-11 via Nuitee
K
Kevin
10
Pros:

Healthy choices for breakfast. Amy on breakfast service was excellent, rooms clean and comfortable, some had pets luckily kept away but should be kept quieter, not the establishments fault the standed failure of the owners!!!

2025-10-09 via Nuitee
T
tONY couple gb
10
2025-10-06 via Nuitee
E
Edna
10
Small but excellent!!
Pros:

I had a small but very comfortable room at the Waterwheel. The bed was roomy for a single person and the shower was excellent. Staff couldn’t have been more friendly and helpful and the meals were good. This is a well run hotel and very good value for money.

2025-09-27 via Nuitee
G
Gary
10
Lovely hotel
Pros:

Hotel in lovely location and grounds were wonderful, the food in the restaurant was good and room was very comfortable and clean. Would definitely recommend a stay here.

2025-09-24 via Nuitee