Kadriye Sarp Otel

Our pre arrival communication questions we asked over the phone was absolutely terrible, the receptionist was rude, told us she didn’t have time to speak to us because of a shift change and her attitude was just rude! I really wanted to cancel our stay but had pre paid and couldn’t get a refund so we stayed anyway. The receptionist rudeness though really did spoil the excitement of flying from Izmir to Antalya on a trip to meet and surprise our family and grandchildren staying at Land of Legends nearby. I understand hotels have policies but their customer service really does need addressing. That said, when we arrived the staff we met were very welcoming. Room was clean, breakfast was good. Location was good for Land of legends and took a 10 minute walk.

I had a wonderful time staying at Kadriye Sarp Otel with my family. The hotel staff were very friendly, welcoming, & extremely helpful throughout our stay. A special thanks to Tobi, who was super helpful & made our experience even better..we are truly grateful for that.The property was clean, well maintained & in a very convenient location with shopping places nearby. Overall.. we were very happy with our stay & would gladly return again.

Für kurzen zwischenstop mit Kindern ist die Unterkunft gut!

Poor customer service at reception

I stayed at the hotel for one night. Unfortunately, my experience was negatively affected by the receptionist named Faiza. She raised her voice in an unprofessional and disrespectful manner when I simply asked for assistance. I also requested help with my luggage, but she claimed that no one was available to assist, which I found unacceptable. This lack of courtesy and support was disappointing and does not reflect the level of service I expected.

Küçük bir aile oteli , beklentiniz ultra lüks değilse harika bir tatil geçirebilirsiniz. Konumu cok merkezi, her yere yakın. Çalışanlar çok ilgili ve yardımseverlerdi. Özellikle, 0-14 yaş grubunda çocukların havuz keyfini doya doya yaşayabileceği bir ortam var. Herkes aile olduğundan çocukların kaynaşması cabuk oluyor ve onlar havuzda eğlenirken sen de güzel bir şekilde dinleniyorsun. Deniz isteyene ise Belek Halk Plajını tavsiye ederim. Çok yakında olduğundan biz öğlene kadar denizde kalıp öğleden sonra otelin havuzuna giriyorduk. Her şey için teşekkürler

Otel beklentilerimizi fazlasi ile karsiladi tek olumsuz yani odamiz on caddeye baktigindan dolayi disaridaki butun sesleri duyduk uyku sikintisi cektik

İş işin geldiğimiz belekte güzel sakin temiz bir konaklama oldu teşekkürler

It was very nice there

At the first day I open the sheet to sleep I found hair on the mattress the second day we went to the beach the staff at the beach asked for coupon we told him that they didn’t inform us that we should bring coupon or should we pay .Moreover when we asked the third day at the reception the madam at the counter said that we are half board so we are not eligible to have coupon when I told her that it was not clear while booking that we should pay when we go to the beach , she provided us with two coupon and telling us that it is the last time she will give
Location excellent , water and drinks were provided all the time
Food sometimes was excellent sometimes fair no variety of food

Horrible. Only convenience next to Legenda park. Food horrible, not ocean view. Beach is far. Pictures are false advertising. Never again.

Otel, genel olarak beklentilerimi karşıladı,ozellikle mutfak bu sınıfta bir otel için tatmin edici, (kalite, çeşit ve lezzet olarak). Eray bey her zaman yardimci oldu ozellike tşk ederim. Fiyat performans için iyi bir otel neticede 5 yıldız bir otel degil

Vasat

Sejour parfait. Hôtel proche de toutes les commodités, de Kadyie Center 5 min a pied, de land of legend 10 min a pied
Personnel sympathique et courtois

Personellerin tavirlari gayet kibar ilgili naziklerdi ellerinden gelenin fazlasini yapmaya calistilar ama odalar yataklarin kalitesi odalarladaki idrar kokusu yemeklerin tadi vasatin altinda

Nous étions de passage dans la région et avons choisi cet hôtel pour t séjourner une nuit en famille
Hôtel plutôt vieux
Chambre pour 4 assez étroite
Salle de bain plutôt petite et vieillotte
Petit déjeuner très bien varié et avec du goût
Piscine sympa avec toboggan pour les enfants
Personnel professionnel

Staff is nice but property needs a renovation.

Sehr nettes personal

The most uncomfortable hotel I ever booked in my life

Temizlik güzel yemekler aşırı iyi. Hasan bey ve engin bey otelin en güzel insanları. Fiyat performans oteli. Banyo ve WC ayrı olması gerekiyor.

Otele giriş yaptığımızda ki karşılama ilgi ve isteklerimize verilen cevap, yerine getirme her şey mükemmeldi aile olarak kaldık ve çok memnun kaldık