Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Cleanliness issues
Missing amenities
Misleading luxury claims

Categories

Cleanliness
8.39
Several reviews mentioned issues with cleanliness, including a dirty towel and an unclean bathroom.
Service
9.86
Many guests praised the staff for being friendly and accommodating.
Location
9.9
Multiple reviews highlighted the great location.
Room Quality
8.85
Rooms were noted to be newly renovated and comfortable, but some described them as more motel-like.
Amenities
7.88
Concerns about missing amenities like a pool and unclean laundry facilities impacted this score.
Value for Money
8.84
Some reviews felt that the hotel did not meet the luxury expectations set by its advertising.
Food and Beverage
8.89
Reviewers noted a lack of availability of restaurant services and missing items in the fridge.
Overall Experience
9.36
While there were complaints, overall satisfaction scores were high with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:48

Property Description

Luxurious Riverside Stay

Riverfront Retreat: Nestled just 300 metres from the scenic Murrumbidgee River, The Charles Boutique Hotel & Dining offers a tranquil escape with free Wi-Fi and stylish accommodations featuring large flat-screen TVs.

Convenient Amenities: Enjoy the convenience of free on-site parking during your stay at The Charles Boutique Hotel & Dining. Explore the nearby Wagga Wagga Botanic Gardens just a short 10 minutes' drive away.

Comfortable Accommodations: Each air-conditioned room boasts a minibar, refrigerator, and tea/coffee facilities. Unwind in spacious rooms with well-equipped kitchenettes or kitchens, perfect for a relaxing stay in Wagga Wagga.

Book now for an unforgettable riverside retreat at The Charles Boutique Hotel & Dining.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WGA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 771 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
S
Sally • couple • au
9
Very comfortable stay
Pros:

The Charles is a very comfortable hotel in a position that suits our needs- easy access to the highway to Sydney. It is quiet, has spacious rooms & the room we were in has been recently refurbished so is immaculate.

Cons:

Nothing

2026-03-12 • via Nuitee
K
Kuhanandh • couple • au
8
2026-03-11 • via Nuitee
D
David • couple • au
10
Keep up the good work. The staff are lovely. The room clean.
Pros:

We have stayed at the Charles a few times. We are never disappointed. That is why we keep coming back.
Everything is easy.

2026-03-09 • via Nuitee
M
Merv • couple • au
9
2026-03-08 • via Nuitee
S
stephen • family_with_children • au
8
It was ok
Pros:

It was a comfortable room, staff were friendly and we enjoyed our stay there.

Cons:

Being stuck 8n the corner with no parking

2026-03-04 • via Nuitee
M
Mara • solo_traveller • au
9
2026-03-03 • via Nuitee
C
Catherine • extended_group • au
8
2026-02-24 • via Nuitee
P
Paula • couple • au
7
A nice spot comfortable bed
Pros:

Location

Cons:

Had to change rooms 3 times upon arrival
Parking was not sufficient for the number of units
No discount for being stuffed around.
Front desk unmanned. Charged more than advertised booking.com

2026-02-23 • via Nuitee
R
Ronelle • couple • au
9
Worth it for the comfy bed
Pros:

Giant comfy bed

Cons:

Nothing

2026-02-12 • via Nuitee
N
Noel • couple • au
9
2026-02-10 • via Nuitee
A
Administrator • solo_traveller • au
9
Felt like a great hotel room in the middle of Wagga.
Pros:

The bed was hotel quality - so soft and plush. Everything was clean. The room was super spacious.

Cons:

Bathroom was a bit small but not a huge issue.

2026-01-19 • via Nuitee
R
Rebecca • solo_traveller • au
10
2026-01-19 • via Nuitee
N
Neil • family_with_children • au
7
2026-01-19 • via Nuitee
N
Nathan • solo_traveller • au
10
2026-01-19 • via Nuitee
J
Jaspreet • family_with_children • au
6
Price paid was not worth it, however was a decent place for one night's stay
Pros:

The area felt safe and was conveniently located with plenty of great food options nearby. The apartment itself was spacious, clean, and well-equipped with everything I needed, from essential dishes and fresh towels to shampoo and conditioner. I was especially pleased to find a shower cap provided, which I hadn’t packed and really needed, such a thoughtful touch!

Cons:

On the downside, I was disappointed to find there was no first aid kit in the apartment, something I unfortunately needed after falling down the stairs twice during my stay. I was also let down by the cleanliness. While the apartment appeared clean at first glance, when I pulled back the top sheet on the bed, I noticed multiple yellow stains. There was an alternate blanket available in the wardrobe, but it looked quite old and didn’t appear to have been freshly washed either.

2026-01-19 • via Nuitee
V
Verna • solo_traveller • au
10
Pros:

Nice and quiet

2026-01-18 • via Nuitee
A
Andrew • couple • au
9
Large comfortable rooms close to the town centre
Pros:

Really spacious room with large comfortable bed. Everything is in top condition. It had a separate desk and table to eat at. Only ten minutes walk from the main street of town where there are at least 15 places to dine and drink. We have an electric vehicle and appreciate the chargers opposite our room.

Cons:

While we were there in May 2025, the dining section was closed. We couldn't find any staff in the office for advice. Not a big deal, there was a mobile number sent to us in a text but we didn't feel have an urgent issue so didn't call it. On checkout at 10am I finally found a man in the office who apologised and explained that the place has few guests on weekends and so they can't run the restaurant. Indeed it was a very quiet place which ensured good sleep.

2026-01-15 • via Nuitee
K
Karen • family_with_children • au
10
Great place and location
Pros:

Great location

Cons:

Pool area seemed to be under construction

2026-01-12 • via Nuitee
S
Sarah • family_with_children • au
8
Pros:

Nice and spacious apartment for a family of 5

2026-01-09 • via Nuitee
T
Taylor • solo_traveller • au
7
Lovely accommodation
Pros:

Beautiful bathroom

Cons:

Beds were very firm

2026-01-07 • via Nuitee