Best Western Blackbutt Inn

Hotels
•
Best Western
8.6 (560 reviews)
80 Orchardtown Road , Newcastle , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Exceptional staff service
Comfortable rooms
Good food quality
Cons:
Cleanliness issues
Limited amenities
Equipment deficiencies

Categories

Cleanliness
7.85
Mixed feedback regarding cleanliness; some reviews noted issues like broken bathroom fittings.
Service
9.35
Staff were consistently praised for being kind, accommodating, and helpful.
Location
9.35
Conveniently located near John Hunter Hospital; ideal for visitors.
Room Quality
8.35
Rooms were generally comfortable with some mentions of deficiencies in equipment.
Amenities
7.85
Limited amenities noted; lack of cutlery or microwave in rooms.
Value for Money
8.35
Good value given the location and proximity to hospital; some value concerns due to cleanliness.
Food and Beverage
8.85
Positive feedback on food quality, though some limitations in dining options were noted.
Overall Experience
8.85
Overall positive experience with minor issues that did not overshadow the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:43

Property Description

Local Pub Hospitality and Great Food
The Blackbutt Hotel offers a taste of suburban charm with its local pub hospitality and delicious dining options. Guests can enjoy a cozy atmosphere and mouth-watering meals during their stay.

Convenient Amenities
Each room on the 2nd floor is well-equipped with modern conveniences such as an ensuite, TV, fridge, and tea/coffee making facilities. With room service available during restaurant hours, guests can relax and unwind in comfort.

Ideal Location
Located near key attractions like John Hunter Hospital and Newcastle Entertainment Centre, our hotel provides easy access to popular destinations. Whether you're here for business or leisure, the Blackbutt Hotel is the perfect choice for your stay.

Experience comfort and convenience at the Blackbutt Hotel - book your stay with us today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 560 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
X
Xin • solo_traveller • au
10
2026-02-12 • via Nuitee
H
Helen • couple • au
10
Pros:

Very accommodating to the fact that we needed to leave in the very early hours of the morning.

2026-02-10 • via Nuitee
A
Alison • couple • au
6
Great location and bistro
Pros:

Location

Cons:

Noisy as it was Saturday night

2026-02-08 • via Nuitee
G
Gloria • couple • au
8
Handy location
Pros:

Location

Cons:

Nil

2026-01-23 • via Nuitee
N
Nick • couple • au
9
2026-01-21 • via Nuitee
A
Allison • solo_traveller • au
10
grateful
Pros:

Staff were incredibly kind and caring. Room was brilliant, I was here to support family member in John Hunter and thoroughly recommend it as a carer's accommodation for the kind and caring nature of the staff, its facilities and close proximity to the hospital.

2026-01-20 • via Nuitee
C
Carolyn • solo_traveller • au
8
Good value for money
Pros:

Very conveniently located

Cons:

It would be good to have a power outlet close to the desk so that a computer charger could reach it. The outlet in room 21 is approximately 2.5 m from the desk

2026-01-20 • via Nuitee
S
Sue • solo_traveller • au
8
Good
Pros:

Staff very helpful and room clean and comfortable

Cons:

Hum in room that came and went. Possible a AC unit nearby.

2026-01-20 • via Nuitee
D
David • extended_group • au
8
2026-01-19 • via Nuitee
A
Amanda • family_with_children • au
5
Disappointing
Pros:

Close to coffee shops for breakfast , bed was comfy

Cons:

Staff weren't particularly helpful originally, no where for my elderly father to sit, rooms weren't ready at check in time, tv turned on on its own in the middle of the night.

2026-01-19 • via Nuitee
A
Amanda • family_with_children • au
4
2026-01-19 • via Nuitee
S
Sharon • couple • au
10
Pros:

room and dinner

Cons:

More coffee and milk

2026-01-15 • via Nuitee
L
Lea • family_with_children • au
10
Interesting! I would stay here again
Pros:

I was a little worried when I saw the hotel entrance was just a door from the footpath.
My fears were allayed when I met Craig who showed me around - reception on the ground floor, bistro on 1st floor and rooms on the second.
The carpark is around the back of the hotel and then easy access to the lift to our room.
The bistro is literally just through a door and it was very vibrant and busy.
The room was very clean and the beds were excellent.

Cons:

Nothing to complain about.

2026-01-15 • via Nuitee
B
Banks • family_with_children • au
6
2026-01-14 • via Nuitee
P
Paul • couple • au
7
Pros:

Staff were friendly
Food at pub was great

2026-01-07 • via Nuitee
S
Smale • couple • au
10
The Blackbutt Inn was a well placed and economical place to stay during our Newcastle visit.
Pros:

The location was central for our needs as well as easy to access. The room was comfortable and clean. Thanks for having us stay.

Cons:

Nothing of note.

2026-01-01 • via Nuitee
M
Mark • couple • au
9
2025-12-29 • via Nuitee
G
Gail • family_with_children • au
6
Cons:

The pillows were old flat and uncomfortable.

2025-12-29 • via Nuitee
P
Pamela • family_with_children • au
9
Great experience and great people
Pros:

The staff across the venue were all brilliant, so friendly and helpful. Karen even gave us a personal tour on check in. The room was tastefully decorated, decent size and the drapes were pretty good at blocking light in the morning.

Cons:

Nothing really, if I had to say something then it would be that the pillows were flat- but seriously, literally nothing

2025-12-29 • via Nuitee
K
Karen • couple • au
10
Fabulous caring staff and hotel experience.
Pros:

The lovely nature of the staff, they took the time to give us a tour of the facilities and made our JHH experience as good as it possibly could be.

2025-12-28 • via Nuitee