eL Hotel Malang

Hotels
6.5 (10 reviews)
Jalan Bukit Palem Raya No 1&3, Green Hills Residence, Karangploso , Malang , id

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Cons:
Dirty room
Atmosphere lacking
Very small room

Categories

Cleanliness
3.39
The room was dirty.
Service
7.86
The staff was friendly.
Location
7.9
Standard quality for this hotel tier.
Room Quality
3.35
The room was very small.
Amenities
7.88
Standard quality for this hotel tier.
Value for Money
7.84
Standard quality for this hotel tier.
Food and Beverage
7.89
Standard quality for this hotel tier.
Overall Experience
5.86
Average experience due to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:47

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and convenience in every room at ElHotel Malang, equipped with a flat-screen TV, air conditioning, and a private bathroom. Enjoy a relaxing stay with our room service available at your fingertips.

Exciting Facilities for Leisure and Entertainment
Indulge in our outdoor pool, restaurant, and billiards table for a fun-filled stay. For adventure seekers, water sports facilities are also available. Our 24-hour front desk and express check-in/check-out ensure a seamless experience for all guests.

Convenient Location with Complimentary Services
Located in Malang, our hotel offers free WiFi, parking, and airport transfer services. With Abdul Rachman Saleh Airport just 12.1 km away, ElHotel Malang provides easy access for travelers. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 10 reviews
Cleanliness: 3.39
Service: 7.86
Location: 7.9
Room Quality: 3.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 5.86
S
Simone • extended_group • nl
1
We zijn snel weggegaan
Pros:

Het personeel was vriendelijk

Cons:

Het was sfeerloos, vies en de kamer was heel klein

2025-12-29 • via Nuitee
M
Mohamed Areza • couple • my
6
2025-10-17 • via Nuitee
M
Mark • young couple • id
5
Not for another booking
Pros:

The warmth gestures of the team

Cons:

The hotel's infrastructures were old and already delapitated. Need some renovations

2025-06-09 • via Nuitee
A
AURELIE • family
8
Pros:

Personnel de l hotel très agréable et réactif. Nous avons changé de chambre car celle ci était très bruyante à cause d'une fenêtre cassée et de la proximité de la rue. Environnement très bruyant ( réveil à 4h du matin tout les jours par les haut parleurs des 3 mosquées environnantes...). Restaurant moyen...

2024-07-28 • via Nuitee
R
Rr • family with young children • id
1
Bad
Pros:

Only the weather is fresh outside.

Cons:

The room was terrible, and I think I had a nightmares to stay in this hotel, because when we just arrived the room was full of ANTS!the worker was clean the room but still lots of ANTS! in the walk way, under the bed and sitting area. Windows all broken and dirty, bed is broken too, Wall is so empty like a jail. Atmosphere in the room was terrible. I don't think this is the 3 stars hotel. Sorry but this the truth! Never again to stay in this hotel. I hope booking.com should chek again for this hotel to make more comfort for the customers to stay awhile in holiday. And sorry no photos, I'm not interested to take any picture in this hotel.

2024-07-13 • via Nuitee
M
Michelle • review category business travellers • id
8
Very good
Pros:

The room is spacious and clean.
Breakfast included in the price that we are paying and overall it was a good stay.

Cons:

We had a little hiccup during our stay but the hotel handle it quickly once we address about the loud group in the hall way.

2023-07-11 • via Nuitee
H
Hoekwon
10
좋습니다
Pros:

인도네시아에서 처음으로 묵은 호텔인데
가격대비 충분히 이점이 있는 호텔입니다
저렴한가격과 온수, 에어컨, 수압에 이상없고
아침식사도 매우만족스러웠습니다(특히 과일을 함께 주는점이 좋았습니다)
중국에 오래있어서 안좋은 점들을 많이 봐서 그런지
대체로 괜찮았습니다
이불이 조금 오염되있던거 말고는 다좋았네요

2018-10-10 • via Nuitee
Y
Yuni
8
Pros:

Pros: big room with one double bed and one single bed fit for 3 people. Nice and helpful staffs. The room we stayed was clean.
Cons: smell bed in the bathroom. The restaurant where we had breakfast was about 80 meters from the room.

2016-12-23 • via Nuitee
E
edi
6
Cukup worthed bagi yg suka fas renang.
Pros:

Sisi plus : Ruangan kamar cukup luas, pelayanan ramah dr peg hotel. Ada fasilitas kolam renang yg nyaman, harga menu makanan yg ditawarkan termasuk terjangkau, meski variasi menu tdk banyak. Air panas shower berfungsi dgn baik.
Sisi minus : Tdk ada fas membuat teh/kopi dikamar :( Areal parkir mobil juga sangat terbatas. Widi gratis tdk terlalu baik sinyalnya. Fas TV hanya menyediakan beberapa Chanel yg bisa diakses, bahkan untuk tv nasional. area kuliner disekitar hotel tdk banyak pilihannya.

2016-09-13 • via Nuitee
L
LINA
6
Ok lah
Pros:

Lumayan

2016-08-19 • via Nuitee