Heeren Palm Suites

Hotels
8.5 (434 reviews)
No. 155, Jalan Tun Tan Cheng Lock , Melaka , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Noisy due to outside traffic
Parking issues
Limited lift access

Categories

Cleanliness
8.08
Rooms were clean and spacious.
Service
9.05
Staff were very friendly and helpful.
Location
9.09
Excellent location, close to everything.
Room Quality
8.04
Rooms were spacious but some had issues with light.
Amenities
9.07
Good breakfast options and comfortable surroundings.
Value for Money
8.03
Decent for the price offered, although some rooms may vary.
Food and Beverage
8.08
Breakfast was simple but adequate with a decent selection.
Overall Experience
8.55
Overall satisfactory stay, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:49

Property Description

Luxurious Accommodations

Indulge in comfort and style at Heeren Palm Suites, where each room is equipped with modern amenities and elegant furnishings.

Charming Heritage Setting

Explore the rich history of Melaka while staying in our beautifully restored property, featuring two air wells and a library for guests to enjoy.

Convenient Location

With popular attractions such as Jonker Street and Christ Church just a short walk away, Heeren Palm Suites offers the perfect base for your Melaka adventures.

To experience luxury, heritage, and convenience all in one place, book your stay at Heeren Palm Suites today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 12 years old stay for MYR 60 per person per night when using an available extra bed.
    People 13 years old and over stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 434 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 9.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.55
Philippe KL • solo_traveller • fr
9
2026-04-26 • via Nuitee
C
Carolyn Bernadette • couple • my
10
Lovely hotel for quiet and comfortable stay.
Pros:

The staff was friendly and helpful. The room was spacious and clean. The property location is good and within walking distance to various attractions.

Cons:

The towels were a bit thin and old. As the room is big, the air con was not strong enough.

2026-04-26 • via Nuitee
Y
Yuji • solo_traveller • jp
8
2026-04-23 • via Nuitee
W
winston • solo_traveller • fr
10
2026-04-19 • via Nuitee
C
Christine • couple • at
9
schönes Haus in schöner Lage
Pros:

Lage sehr gut, im Zentrum aber doch nicht direkt am Nachtmarkt ; das historische Haus ist sehr schön, sehr schön und mit Liebe zum Detail renoviert; unser Zimmer war sehr groß , Frühstück war fein (kleine aber feine Auswahl malayischer Frühstücks-Speisen, Toasts ets gabs auch)

2026-04-17 • via Nuitee
D
Dorothée • couple • ch
9
Top Lage
Pros:

Super Lage direkt im historischen Zentrum
Sehr freundliches Personal, das hilfsbereit ist und auf Wunsch Tipps gibt.
Schönes historisches Hotel mit wenig Zimmern
Es ist sehr sauber

Cons:

Das erste Zimmer zeigte auf die Strasse und war sehr laut. Man konnte es nicht richtig verdunkeln. Wir konnten dann aber in ein anderes wechseln, das ruhig war und sich verdunkeln liess.
Das Frühstück ist etwas eintönig und es gibt zu wenig Auswahl und zu wenig frische Früchte. In vergleichbaren Hotels in Malaysia hatten wir immer reichlichere Frühstücke. Der Preis dieses Hotels ist für das Gebotene eher zu hoch und man zahlt eindeutig die gute Lage.

2026-04-07 • via Nuitee
V
Veronique • solo_traveller • sg
10
I would definitely come back. The location is perfect and calm. The room are beautiful and the staff is nice.
Pros:

Beautiful old Peranakan house . Big rooms, all different and with nice vintage furniture. Spacious and Brand new bathroom

Cons:

Nothing, frankly I excellent value for money

2026-03-26 • via Nuitee
M
Michael • couple • de
10
Sehr schönes Hotel in Top-Lage
Pros:

Tolle riesige Suite mit modernem Badezimmer

Cons:

Frühstück ist ausbaufähig

2026-03-26 • via Nuitee
W
winston • family_with_children • fr
7
Pros:

Excellent old charm vibes

Cons:

Told a towel missing, obviously not!

2026-03-25 • via Nuitee
E
Emma • family_with_children • au
10
Great boutique hotel in an excellent location for exploring Melaka
2026-03-20 • via Nuitee
L
Liu • couple • sg
9
Good stay and nice memories !
Pros:

The staff are very warm, and friendly. Room is clean with peranakan style. The location is nearly perfect.

Cons:

Some details could be further improved. E.g., the air-con outdoor compressor units can be mounted on elastic (rubber) feet, so as to mitigate the noise from them.

2026-03-19 • via Nuitee
S
Siew Kee • couple • sg
9
Pros:

Beautiful old mansion. I got the room on the 3rd floor with a balcony. Clean, spacious and quiet. Friendly and helpful staff. Nice local breakfast. Great location, close to the action but still quiet. Walking distance to Jonker street and eateries.

Cons:

Towel is old.

2026-03-19 • via Nuitee
F
Fabrice • couple • hu
5
2026-03-12 • via Nuitee
W
woo • couple • my
4
cant sleep well
Pros:

Staffs are friendly and helpful and location is good and near to jonker street

Cons:

room is facing main road and caused too noisy

2026-03-10 • via Nuitee
P
Peter • couple • gb
9
A great stay.
Pros:

Beautiful traditional Chinese house with all the furniture to match. Like a stay in history. Extra large room, friendly staff. Breakfast (English) good but basic, the only slight criticism.
Excellent location in old city with many excellent eating places close by.

Cons:

More choice for English breakfast.

2026-03-09 • via Nuitee
M
Monika • couple • ch
9
2026-03-07 • via Nuitee
F
Francesco • family_with_children • fr
10
Pros:

The hotel is beautiful, the room was very spacious. The staff is very welcoming and try to do his best to serve you. The location is perfect,near jonker walk. Breakfast very good.
A perfect stay

Cons:

Anything

2026-02-24 • via Nuitee
W
Wan Ying • family_with_children • my
7
Clean and comfy. Operational and service need some improvement.
Pros:

I like the location and the cleanliness of the hotel.

Cons:

I didn't like some of the operation of the hotel. A simple thing eg: mineral water. They only provide a small bottle of mineral water for us. When we asked for more, they told us that we are supposed to pay extra for it.

They should also provide umbrellas for customers to use in case of rainy days.

2026-01-25 • via Nuitee
T
Toshinobu • couple • jp
9
現地の歴史ある建物で快適に宿泊出来ました。
Pros:

建物の雰囲気、スタッフサービスどれも非常に良かったです。　広くはないけれどroof top gardenで心地良い風を感じました。

Cons:

非常にワガママなのですが、もう少しStadthuysに近ければ。。とは感じました。　ヒーレン通りは静かな通りで、人通りもそれほど多くないので夜はちょっと気になりました（舗道が整備されてないので夜道は足許が危険！）。
エレベーターは無くすべて階段使用ですので注意が必要でしょう。
またヒーレン通りにはHereenと名の付くホテルが林立していますので気をつけてください。

2026-01-22 • via Nuitee
T
Thomas • solo_traveller • de
3
2026-01-18 • via Nuitee