Heeren By The River

was very happy with the hotel and the location , near the water , near the night market ,

I was comfortable.

Overall stay was pleasant, except for the super high staircase steps which could hurt my knees when climbing. It was bad building structure to build each staircase step so high up. Also, hotel is rather stingy with their toiletries. They dun provide hand nor face towels nor toothbrushes etc. When I requested for an extra towel, I was told that the next day I could only have 1 new towel change since the today I had 3 towels. Wow....

Staff are helpful and friendly, always greet with a big smile 😀

Fantastic location. Views of the river. Right opposite the Police Station. Across from Sid's Old English Pub. My suggestion is to upgrade to the best rooms. Standard rooms are a little bland with no views. Would stay again just because its well priced and in an excellent location. One minute walk to Jonker Street.

Friendly and helpful staff.
Nice location with easy access to all must-see places in Melaka.
But run-down property with poor internet connection, low room quality (draining system, cracks and moisture on the wall, damp room, dull light)

Average. Water pressure weak for bathing.

The room was stuffy, air conditioner not working makes the situation even worse. The night staff didn’t believe the ac wasnt working without even checking it himself. Manage to change to a different room anyways. Next day during checkout, the receptionist told us that we havent paid for the room when actually expedia has collected our payments. During the arguement i showed the receptionist our prove of payment, suddenly she change her claims that it was only the rm2 tax wasnt paid yet. I wouldn’t recommend anyone staying at this place.

Overall a very good stay.
+ : Strategic location, very near to Jonker Street.
- : Unstable water pressure.

Toilet pipe and shower need go fix..room 303
Nice room...
Strategic location
Friendly staff
Nice view

The place is a bit run down for the price. The biggest turn off is the water dispenser in the lobby with the sign "STAFF ONLY". Really? You won't let your guests refill their water bottles in the lobby of the hotel they're staying in?! The bathroom sink leaked. The wifi simply stopped working from 12am - 8am. The water pressure in the shower varies from medium to dripping. On the plus side, the location is great and the air conditioning is cold.

Good location, friendly staff, spacious room but limited parking space.

stayed here with famil,hotel is in a good location but room floors look dirty and bathrooms cleanliness need to be improved.Room 101 is really musty and room 206 has clogged bathroom drain.they need to upgarded the floor boards in room 206 which is broken.

For the price you pay, it is as good as it gets. Comfortable with basic needs covered. No in-room coffee/tea facility. No lifts/elevators either. So be prepared to walk up to flights of stairs if your room is on the second floor. If you're planning to drive there, parking is limited. Great location though for shopping on Jonker Street. Excellent pub called Sid's just across the road. Short walk to historical Stadhuys and the Fort.

really bad

1)room 101 is super mouldy and musty with poor ventilation and had me sneezing.

2) overall cleanliness for bathroom and floors can be improved further.

3) room 206 floorboards are broken and bathroom water doesn't drain and forms a puddle.

5)limited parking

6) no breakfast

really good

1)excellent location

2)excellent staff

Strategic location. Walking distance to places of interest. Just few step away from H&M, Jonker Walk, hard rock cafe.
Room is nice, simple and clean. Staff were friendly and helpful. Would come back again

Good location, clean room
Difficult for parking if not reserved in advance (20 rooms, 8 spots)
Toilet floor is rough, weird to touch on feet

The stay was good, staff is friendly n helpful. Check in was fast. Hotel cleanliness is good and everything work well in my room. The only problem is the steps up to the rooms which is steep. Guests with knee problems and heavy luggage is going to struggle up. Can they improve on it? Overall it's a good stay.

This is a place close to everything, ideal if you are in Malacca for a short stay, planning to see as much as possible. Nice, clean, decent, not too fancy.

The hotel is located conveniently at the heart of jonker street. It is very accessible to the local attractions. However the closet in the room is very old. A clearly visible layer of dust in the closet and there is a slight musty smell. The planks on the floor has not been maintain properly, it is protruded on some parts when you step onto it. Even though the bathroom is clean, the tap could not close properly and the water kept running.